One of my Hard drives dying?

[mikeb33]

I have had a HD10-250 since the first day(yes, I paid a grand for it). Last fall I added a Weaknees hard drive for more capacity. Lately it has been acting up. I get very slow response from the guide or any command really. The high def channels seem to stutter or pixelate. Just now, while I was stuck waiting for a screen to come up, it rebooted. When I got it going it seemed better for about 15 minutes, then started again. I check the internal temp and it says 40C, so that seems reasonable.
I have the DTV protection plan. If it is a hard drive failing, do they send a drive or the whole thing? I would have to remove the Weaknees drive and brackets before returning it. What if that is the bad drive, how can I tell?
Has anybody had a similar situaton where a clear and delete helped?
Could the drives be full? Would deleting most of my shows help?

Thanks,

MIKE

PS: It seems like some utilities, like defrag, should have been designed into these things...

[stevel]

You can't tell which drive is bad. DirecTV would just send you a replacement box, not the drive (since the boxes are not user-serviceable, officially.) The disks being full would not be an issue.

TiVos don't need defrag. They DO have a builr-in disk structure repair - see http://alt.org/wiki/index.php/TivoDiagnostics This may or may not help you.

[bpratt]

I had a similar problem a few months ago. After running for 15 months with an added WeaKnees 300G drive, I started getting stuttering, slow guides and an occasional clicking sound from inside the HR10-250. I called WeaKnees and they had me send them both drives and $79 for them to identify which drive was bad. They determined the added drive was bad and they sent me back the original and a new 300G drive set up and ready to install. The only problem was I was without my TiVo for about 10 days.

If the original drive had been bad, they would have replaced it for additional $s for a new drive, or they would have made the good 300G drive a single drive for no added cost.

To get the drives tested, replaced and married for $79 seemed like a good deal to me after 15 months of use.

[mikeb33]

I spoke to Weaknees and I got the same story. Sounds good, except I have the DTV protection plan so they will give me a replacement HR10-250. I gues I should pull the extra drive and send it in and get a reformatted or replaced drive then install in when my new TiVo is here?

MIKE

PS: I couldn't get those diagnotsic codes to work during boot up. Are we sure they work on the HD units?