Are my DVRs Duds?

[busybe68]

I purchased two DVR from ebay a R10 and a Phillips 708, both came with cards. I am a new subscriber to Diretv and did not like the new DVRs so I looked for some with the Tivo symbol. The old cards activated fine, I do not have an access card error. I do have a signal error and no matter how much I try to reset the parameter on this thing, it still gives me the guide for Oregon, and I live in Missouri. Channel 100 works fine. Both of my old receivers which I did not deactivate can receive all the channels as before. Is there something I am suppose to do? What do the access cards do anyway? Should I have transferred my previous access cards to the ebay receivers? Are these thing duds and should I leave this guy some horrible feed back?

[ebonovic]

1) You should probably do a CLEAR and DELETE on the units, to completely reset the hard drive in the unit.
2) The cards that came with the unit.... did you activate with those? or did you try with your cards from the R15.... either way, you will need to contact DirecTV, as they have to tie the authentication of the DTivo units with the Card, and possible send (maybe with a charge) new cards

You can't simply take your old cards and slide them into a different piece of hardware (at least not any more).


The Access cards are basically the "security" for the DirecTV signal.
Cards get married to the first unit they are in, and 99 out of 100 times, DirecTV will not allow you to use them in another piece of hardware... you will need a new card that hasn't been used before. And only DirecTV can send that to you.

[rminsk]

The two cards have not been activated on your account. Call DirecTV and have them transfered to your account.

[busybe68]

My problem has been solved and both of you are right. The cards carry account information. All though they were activated, the old account info was not wiped clean and I was not getting a signal because it was looking for local channels in another state. I finally got a wonderful represenative from Directv who knew exactly what my problem was. She said that it happens allot to people who move to another state and take their owned equipment with them. There is a trick to deleting old region information and apparently not everyone got the memo. Lesson learned. The twenty bucks for new cards are worth it. And Tivo rocks!!!!!!!!

[dtremain]

My problem has been solved and both of you are right. The cards carry account information. All though they were activated, the old account info was not wiped clean and I was not getting a signal because it was looking for local channels in another state. I finally got a wonderful represenative from Directv who knew exactly what my problem was. She said that it happens allot to people who move to another state and take their owned equipment with them. There is a trick to deleting old region information and apparently not everyone got the memo. Lesson learned. The twenty bucks for new cards are worth it. And Tivo rocks!!!!!!!!
Cool! Welcome aboard.