no one answers at TIVO???

[SecretSquirrel]

Hello
I have to change my credit card information with TIVO to continue to pay for my subscription. I have called this number 08702 41 84 86 for 3 days now. It answers and I go through voice mail but then it just rings and rings and rings and NO ONE ANSWERS. Has anyone experienced this problem? How can I contact TIVO UK?
thanks
Lisa

[ozsat]

The staff are busy as they are also Sky staff dealing with HD problems.

I called them on Friday morning at 8.35am and was answered in about 10 seconds.

[6022tivo]

If you want to PM me your old credit card details and your new ones including expiry dates and the crv code thing off the back together with your service number. I will do it for you.. Honest!! :eek:

P.S. EDIT : I was only joking, I do not work for TiVo UK in anyway.. :rolleyes:

[cwaring]

PSML. Why do I have the feeling that some people might actually do that :eek::D

[SecretSquirrel]

HI
I called at 8:50am and got straight through to someone at TIVO customer service...thanks for the tip of calling early.
Lisa

[mjk]

I guess that we can deduce that Sky HD users are not early risers. :)

Must be sleeping off the effects of too much goggling at the shiny new HD pictures.

[...coolstream]

I guess that we can deduce that Sky HD users are not early risers. :)

Must be sleeping off the effects of too much goggling at the shiny new HD pictures.
...or exhausted after having spent the previous day trying to get through ;)