Humax T800 stays on "powering up" screen

[sonman]

I have had this Humax T800 new since I bought it back in spring 2005. Never had a problem with it until a day ago. I was going to use my Tivo when all I could see on the screen is the "Welcome... Powering Up" screen. I have tried a few things I saw on other threads like unplugging everything and reattached all the plugs and see if it did anything. No such luck. I read other threads that mention the power supply may be the cause but if thats the case then how am I able to view the Welcome screen? I need help please... :confused: ok... I dont need help mentally but instead with my Tivo. :eek:

[funtoupgrade]

Good chance that reimaging the drive would fix the problem, but if you are not up to that call Humax and they will send you a new replacement unit free regardless of your current warranty status.

[sonman]

I would like to keep the Tivo I have now cause of the fact that I have several shows on there that I watch over and over. So this reimaging thing...what exactly do I do with that? Im not an expert when it comes to tech stuff but I can still manage to get around. Thanks

[funtoupgrade]

Better do a lot of reading in the stickies at the top of the upgrade forum. You may or may not be able to save your recordings - depends on condition of your hard drive.

[sonman]

Thank you for everything....I did take a look at that. I will have to ponder my options. Of course in anything I do I know I will more then likely lose all the programs. I dont know which I should do, the reimaging (which Im not sure I feel comfortable doing) or I can go to weaknees.com and get a new drive.

Again Thank You

[BladeFallcon]

Re-imaging will likely lose most if not all of your programs. Your best bet is to get a replacment. Call humax, 1-866-486-2987.

[sonman]

Thanks, I did call Humax today and I sent out the T800 today as well. I was quite pleased by the service I received from the tech support. I didn't have to wait long and both techs I spoke with were kind and helpful.

[BladeFallcon]

Thanks, I did call Humax today and I sent out the T800 today as well. I was quite pleased by the service I received from the tech support. I didn't have to wait long and both techs I spoke with were kind and helpful.


Glad to hear it. You talked to two different Techs? did you call more than once?

[sonman]

Yes I called twice cause I wasn't sure if I would do the swap or the hold on my cc.
Since most of my season finales were done for this year and I watched them all. I have the whole summer for repeats. So I opt to just send it out.

Although I will miss the fact that some programs I had on there will be gone. My life wont end there. Ill survive.

One show I will miss is "The Loop" I have only seen 3 episodes of it and each one was funnier then the other. I doubt it will come back cause it was a mid-season replacement and no new airings are scheduled.