Guide data screwy, season passes not recording...

[LeeG]

Hey all-

Been using tivo 5+ years, and an HR10-250 for 2 years, and this has never happenend. I turned on the tivo, and had no guide data (every channel said "to be announced" or "title not available". I realized because my season passes last night did not record.

So I reset the tivo, and then re-ran guided setup. This got me guide data, but the season passes still say "no upcoming episodes" - but when I manually scroll through the guide to the upcoming days, there ARE episodes upcoming, and I have to manually pick to record them. Nothing has changed with my season passes. (not an issue of "first-run only" or "save until I delete", etc).

One in particular, Las Vegas, I scrolled forward to Friday - and JUST that show says "title not available" in the guide. Weird.

My next thought was to "clear program data and to do list" - but then I'd have to put in 22 season passes again - not fun, with no guarantee it will work.

My To Do List only lists the shows I manually picked since the re-run of guided setup.

Figured I'd ask you guys before I spend hours on the phone with (often unhelpful) directv CSRs.

Any Thoughts - I'm dying here!

Lee

[phox_mulder]

After the unit has the guide info, it takes up to 24 hours for the TiVo software to go through it and start scheduling recordings.

If you do end up doing a clear and delete,
take a digital pic of your season passes so you don't forget what you had.

22 season passes, dang, I thought my box was slow with 10 SP's.


phox

[JohnTivo]

It takes some time for the database to index. Give it a day or so and your season passes should start showing up. If after that you're still not seeing your SPs, then call.

[hiker]

The "channel not available" and missing guide data problems are common with the HR10. See this thread (http://www.tivocommunity.com/tivo-vb/showthread.php?t=215041) for example. The "internal error 4" problem is related and will prevent the SP from recording. Some of us do weekly reboots to try to avoid this happening.