DT Rebate -- What is "new service activation?"

[schwnj]

I have two series 2 tivos, and I get the multi-service discount on one of them. I would like to replace one of my tivos with the new series 2 DT, but I'm quite confused by the rebate they are offering when you purchase a DT from a retailer.

Does anyone know whether, if I purchase a DT, I can still get the rebate if I am simply replacing an older tivo (and will cancel the service on it)? Can I still get the multi-service discount?

I would upgrade in a minute for $99, but not for $250. Can anyone help me out?

[tazzftw]

Don't worry. Everything will be fine. You cancel one subscription, then start a new one. It'll still be MSD since it's still a qualifying unit, and it's still a new activation.

[jfh3]

Does anyone know whether, if I purchase a DT, I can still get the rebate if I am simply replacing an older tivo (and will cancel the service on it)?


Assuming you activated your older Tivo before last September and aren't under a 1 yr commitment, you should be fine. Otherwise you'll have the cancellation fee.

But the rebate isn't affected - new service activation means that you put service on a box that didn't have service on it before - e.g. you put service on a newly-purchased, previously unactivated Series 2 DT box.

New service activation = eligible for rebate.

[c3]

You cannot simply transfer a current subscription. You have to activate a new subscription with 1-year contract.

[dmk1974]

I tried to pre-qualify my rebate on my new DT unit and it got rejected with the following message. Anyone else able to pre-qualify? Mine is an add-n and gets the MSD. Here is the link and message.

http://www.tivorebates.com/promocenter/tivo/web_entered_rebate.html?campaignCode=06-46089

The 15-digit TiVo Service Number submitted is not eligible for this promotion. If you feel an entry error occurred please re-enter and re-submit.

[lessd]

I tried to pre-qualify my rebate on my new DT unit and it got rejected with the following message. Anyone else able to pre-qualify? Mine is an add-n and gets the MSD. Here is the link and message.

http://www.tivorebates.com/promocenter/tivo/web_entered_rebate.html?campaignCode=06-46089

The 15-digit TiVo Service Number submitted is not eligible for this promotion. If you feel an entry error occurred please re-enter and re-submit.

Yes happened to me, you must activate the DT first before you can use the web to prequalify. (A CSR told me that on the phone when I called) I will be activating Friday, we will see.

[dmk1974]

Yes happened to me, you must activate the DT first before you can use the web to prequalify. (A CSR told me that on the phone when I called) I will be activating Friday, we will see.

Mine is fully actibated, in good standing, on the account, etc. Maybe I just need to give it a day or two.

[lessd]

Mine is fully actibated, in good standing, on the account, etc. Maybe I just need to give it a day or two.


Call the rebate people, that what I did and I guess I got the wrong answer but it sounded good at the time and not having having an activated unit I had to accept what they said, let me know how you make out as I will have to go into this rebate crap on Friday.

[dhoward]

I am also having the exact problem. Would like to hear if anyone finds the answer. I purchased mine thursday set it up and got a very large download on friday. I also set it up in my account. I am guessing that the DT is so new its TSN may not be in the system yet.