csantelman
04-18-2006, 02:32 PM
I've been trying out my local comcast Motorola DVR lately, and while the UI sucks, the cost is pretty cheap for 1 year. So I just called to cancel my DirectTV subscription - CSR transfered me to Retention and this is what they offered me.
HR10-250 $499 - $150 = $349
Off Air antenna = $ 50
Shipping = $ 20
=========
$419
Now the discounts
3 Months HD package $30
$5 off for 6 months $60
Total cost $329
But to top if off, he stated that the new DirectTV HD box will be out in May or June! I asked him how come nobody else knows this and he didn't have a good answer. But he said (and noted it in my account) that the upgrade to the MPEG4 hardware from the HR10-250 will be at NO charge...
Is this good or not? Any thoughts on what I should do?
HR10-250 $499 - $150 = $349
Off Air antenna = $ 50
Shipping = $ 20
=========
$419
Now the discounts
3 Months HD package $30
$5 off for 6 months $60
Total cost $329
But to top if off, he stated that the new DirectTV HD box will be out in May or June! I asked him how come nobody else knows this and he didn't have a good answer. But he said (and noted it in my account) that the upgrade to the MPEG4 hardware from the HR10-250 will be at NO charge...
Is this good or not? Any thoughts on what I should do?