Another online scheduling question

[sparky01]

I have a series 2 upgraded with two Weaknees 300Gb drives. The Tivo is connected to my wireless network with a USB to ethernet adapter and a wireless "G" bridge. The Tivo works great but online scheduling doesn't. When I try to use online scheduling, I get the following error message "Oops! We are unable to determine your channel lineup for this DVR. Make sure you have completed Guided Setup. Please choose another DVR or call Customer Support at 1-877-367-8486."
I've called customer support and after 3 agents was told the problem is because I upgraded the Tivo. To eliminate the wireless connection as the problem, I forced a channel lineup update using a phone connection to no avail.

1. I can't understand why putting in larger drives would cause this problem?
2. I there any way to solve this problem so that online scheduling works?

[Stanley Rohner]

Adding larger drives doesn't cause the problem.

[sparky01]

I didn't think it was the drive. Does anyone have a suggestion on how to get the online scheduling to work. Any help would be greatly appreciated

[TiVoJerry]

Send me a PM with your 15-digit TSN and the problem description. I'll take a quick look as I'm sure there's a simple answer. It may be Monday before I can reply.