buying new HR10-250 - will the D* lease program cover repairs?

[TK-70]

I'm about to purchase an HR10-250 HD DirecTiVo. I'm aware that I will subjected to DirecTV's new leasing program.

Does the D* lease program cover service and repairs on the unit?

The reason I ask is that I have the option to purchase a one or two-year service plan from the retailer when I buy the unit, but if D* covers service and repairs, I will obviously pass on that.

Thanks,
Tom

[mr.unnatural]

If you're getting the HDTivo from a DTV retailer then you're not actually buying it but rather paying an upfront cost as part of the leasing program. You don't own the HDTivo, DTV does. Therefore, if you have any problems with it DTV is responsible for replacing it with a working unit.

[TK-70]

Thanks!

[slydog75]

and I'm not sure I'd buy it from whatever retailer was trying to screw you like that.

[jfh3]

and I'm not sure I'd buy it from whatever retailer was trying to screw you like that.

In fairness to the retailers, the sales rep may not realize that DTV just recently changed the rules ...

[newsposter]

If you're getting the HDTivo from a DTV retailer then you're not actually buying it but rather paying an upfront cost as part of the leasing program. You don't own the HDTivo, DTV does. Therefore, if you have any problems with it DTV is responsible for replacing it with a working unit.

either not true or they lied to me in writing :)

I wrote to DTV and asked specifically what if I bought from valueelectronics and ebay
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2 questions

1. if I buy an HDtivo from www.valueelectronics.com, will that be a lease or a ownership of the unit.

2. how about if I buy from Ebay.com?
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Dear Mr. ,

Thanks for writing. If you will purchase a receiver from ypour local electrnics retailer, upon activation it will be tagged as an owned equipment.

You continue to own your current DIRECTV equipment and any Additional Receiver Fees you pay to mirror your monthly programming to all your TV’s will still apply. Please check our web site DIRECTV.com for complete details about this exciting new program.

Thanks again for writing.

Sincerely,


DIRECTV Customer Service

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That's enough for me to spend X dollars to own one from a 'local' dealer as she said in the email. I feel that I have relied on her in writing and that my new tivo would be owned.