No success with external modem

[dasportsnut]

I have a Sony series one tivo lifetime service system upgrade states 3.01.... My internal modem was fried during an electrical storm Tivo tries to make call with message no dial tone. I purchased an external modem, U.S. Robotics connected it to my serial connection with the standard connection that is hard wired to the Robotics modem. Chenged dialing prefix ,#319, set the two call features to off. When I try to call in I get message "Modem not responding". If I put the modem in my series two using same phone cord connection same setup it works fine. Two questions here. What will it cost to fix my Tivo and I it is too expensive can I transfer mr lifetime subscription. Currently I own three Tivos including the broken one with lifetime subs. You answers will be appreciated. Also if repairable where would the best place to take the unit??

[Stanley Rohner]

Go to www.9thtee.com.


On the left side of the screen click on - TiVo upgrades, on the next screen on the left side click on- Modem repair. Scroll down past the external modem stuff.

If you can do surface mount soldering yourself they have repair kits you can buy. If not they list a place to send it to be repaired for $40-$60.

I've bought repair kits and fixed 3 TiVos with broken modems myself.

[funtoupgrade]

You can have the modem repaired for about $100 (www.digitalrecorder.com). If you have broadband internet you can instead add a network card to the unit and connect up with TiVo via the internet. This alternative would be a bit cheaper.

[Joeg180]

I went with the network card when switching to Vonage, I tried all of the dialing combinations on my series 1 to no avail. The card installed in seconds and I was on my way.