DVR activation

[kenyjr]

Just want and activated my new hd dvr and the csr side that it was a lease receiver i told her that i had bought it and she side since i activated after o3/01 her computer tells her that it is a lease 2 hours on the phone and still can not get them to charge it so they say call back to see if they can charge from lease to own.

[jennifer]

I'm having the same issue. I purchased one from www.6ave.com and activated it 3/1. After 2 phone calls to Customer Service, it is still showing up on line as a leased receiver. The 2nd person I spoke with said that in her system, it isn't showing up as leased. This could be a real problem down the road.

[RonH54]

I will be activating mine today and I have been reading about how the "bought" units show up as "leased" on your D* account. Someone posted(not sure where) that most CSR couldn't change this that it was best to ask for a "supervisor" since they had the power to do the change.

[kenyjr]

I taked with a supevisor same story call back in 2 hours to see if we can do it.

[RonH54]

I wonder if there is a big deal if it called "leased" or not. The price a month is the same weather it listed as "leased" or "mirrored". I guess the problem would appear if you ever left D* for another company and D* claimed it a Leased unit and they tried to get the unit back or charged you some fee for leaving D* with a Leased unit. But if you got records of where you purchased it I think you would have no problems

[moonman]

Looks like someone may have found a way....
http://www.tivocommunity.com/tivo-vb/showthread.php?p=3827620&&#post3827620