Poll: for those of us receiving the non-rebate "No strings" DVRs from DirecTV

[Rainy Dave]

Installer came today. Very professional guy. He did the new drop right where I wanted it. Walked through the setup to make sure the system was functioning correctly.

When I called to activate it I had to go back and forth with the CSR about the extended committment. We finally came to the agreement that it didn't need to extended 2 more years.

Overall, not too bad of an experience.

The kids were ecstatic to have their own Mr. TiVo! :)

[Goattee]

I wonder why some folks are getting shipped their boxes and some are only getting them from installers?

I assume there is a very good explanation. DTV must have polled their installation partners and determined which ones have DirecTiVO stock. For areas where the installer is not able to fulfill, the company just ships 'em out from their central facility direct to customer. (I'll bet that they're stocked at the FedEx hangar because they're coming out of Memphis.)

But I am amazed at how the installers are arriving with R15's and have no awareness of the DVR Blowout. Many of us will be able to do knowledgeable comparisons of TiVO vs. Murdoch/NDS boxes.

[Wolffpack]

I assume there is a very good explanation. DTV must have polled their installation partners and determined which ones have DirecTiVO stock. For areas where the installer is not able to fulfill, the company just ships 'em out from their central facility direct to customer. (I'll bet that they're stocked at the FedEx hangar because they're coming out of Memphis.)

But I am amazed at how the installers are arriving with R15's and have no awareness of the DVR Blowout. Many of us will be able to do knowledgeable comparisons of TiVO vs. Murdoch/NDS boxes.
So true.

Not sure on the scheduling. I ordered mine 02/02. Called tonight it shipped today for delivery 02/09. Install is scheduled for 02/10. I'm really hoping for a HDVR2 being delivered Thursday and an installer with an R15 and a cascadable multiswitch (my current 4x8 is full) on Friday. Two DVRs and a new multiswitch for $14.95+tax....not too shabby.

[tabmag]

Ordered 2/3, received by FedEx refurbed RCA DVR40 today (2/7). Came with bag of cables, remote, batteries, and sealed access card.

[Arcady]

I just opened up my DSR-704, and one of the chip heatsinks is missing. It has leftover glue on it. I wonder how long this thing will run until that chip burns itself out...

[bnm81002]

Received a refurb Philips DSR704 by Fed-Ex Today, called and activated it with no problem, CSR says one year commitment on my account now, heck I thought my account was on a 2 year.



hey my shipment also shows 13.5 pounds, hoping that it's the Philips DSR704 as well, since I have one of them already, really don't want an R10 or R15, so that I can hack with "The Zipper" on the Philips unit(fingers crossed)

[codespy]

I just opened up my DSR-704, and one of the chip heatsinks is missing. It has leftover glue on it. I wonder how long this thing will run until that chip burns itself out...

What did your receiver info on DTV.com indicate- RCA, HNS, or DTV?

Also, should we now apply science to our shipped items? Mine is scheduled to arrive Wed. The shipping weight is 12.3 lbs. My receiver info at DTV shows HNS. What receiver am I getting that weighs 12.3 lbs including the box and accessories?

I can't take the suspense!!!!!

[Arcady]

My account indicated hns but I got the 704. The shipping weight was 14lb according to the fedex label.

I am not activating this box, since I don't believe it will last with the missing heatsink. I will request a replacement from D* tomorrow.

[crkeehn]

What did your receiver info on DTV.com indicate- RCA, HNS, or DTV?

Also, should we now apply science to our shipped items? Mine is scheduled to arrive Wed. The shipping weight is 12.3 lbs. My receiver info at DTV shows HNS. What receiver am I getting that weighs 12.3 lbs including the box and accessories?

I can't take the suspense!!!!!

I hope I can answer your question today. I was supposed to get my DVR yesterday, it didn't arrive so I hope it will come today. I checked FedEx tracking a few minutes ago and it still shows "on truck" with a scheduled delivery of yesterday.

My shipping info also shows a shipping weight of 12.3 lbs and my account shows a phantom HNS just like yours.


edit... The FedEx tracking shows a shipping date now, the delivery date has been removed.

[JustJ]

I got mine delivered (via Penske not FedEx) yesterday, a RCA DVR40, 'my equipment' also said "hns". No shipping label info, nothin, just a barcode sticker that said "FedEx relabel". Here's my thought/question, whatever, as far as the missing heatsink, I assume that these machines will be or are covered as a regular piece of equipment and replacement shouldn't be a problem, but, "How did you find out about the heatsink sir?" "I opened the machine," "Sorry sir, void, no replacement". If these mechanical problems are obviously possible, do we wait for the inevitable, or play dumb while knowing the problem? Or, just suck it up as $15 for a parts machine? Is this a "gift horse's mouth"? I don't know, call me dumb if I'm missin somethin.
J

[beartrap]

My refurbished DTivo arrived this morning. It's a RCA DVR40. Is this hackable? I'm surprised, because the front of the unit looks exactly like my R10 (except for the RCA graphics). Everything appears to be in order, although I haven't yet hooked it up. It came with a manual for a Hughes unit.

[SteelersFan]

My refurbished DTivo arrived this morning. It's a RCA DVR40. Is this hackable? I'm surprised, because the front of the unit looks exactly like my R10 (except for the RCA graphics). Everything appears to be in order, although I haven't yet hooked it up. It came with a manual for a Hughes unit.
Yes it is. Check the Underground Forum for more info.

[crkeehn]

Just a follow up to my earlier post today. FedEx dropped it off this morning, I won't know what I got till tonight. So much for requiring a signature, FedEx just dropped and ran, my wife discovered it when she went out to get the mail and almost tripped over it.

[pearkel]

How are you guys finding out your tracking #? When I look at my account online it says no shipping required.

[crkeehn]

How are you guys finding out your tracking #? When I look at my account online it says no shipping required.

I called customer service. He confirmed that the unit was being shipped and gave me the tracking number. The status on the order showed "Not Applicable."

[llowrey]

My refurbished DTivo arrived this morning. It's a RCA DVR40. Is this hackable? I'm surprised, because the front of the unit looks exactly like my R10 (except for the RCA graphics). Everything appears to be in order, although I haven't yet hooked it up. It came with a manual for a Hughes unit.

I got the same thing, RCA DVR40. I've hacked it and have been pleased to find out that the ethernet speed is about 4-5x that of my R10. With my R10 I usually only get about 0.6MB/s but with the DVR40 I'm doing about 2.6MB/s. So now my challenge is to shuffle things to make the new DVR40 my primary TiVo and use my R10 as a MRV client.

[MikeF]

I got the same thing, RCA DVR40. I've hacked it and have been pleased to find out that the ethernet speed is about 4-5x that of my R10. With my R10 I usually only get about 0.6MB/s but with the DVR40 I'm doing about 2.6MB/s. So now my challenge is to shuffle things to make the new DVR40 my primary TiVo and use my R10 as a MRV client.
I didn't think the R10 could have that stuff enabled without removing and redoing the prom. Did you do that?

[skw]

I called customer service. He confirmed that the unit was being shipped and gave me the tracking number. The status on the order showed "Not Applicable."

When I e-mailed Customer Service (I didn't feel like holding for an hour) I was told in no uncertain terms that the unit was not being shipped, that it would be coming with the installer. Then the next evening when I got home it was waiting for me. It came via Fed Ex.

Now I have postponed my install date to ensure that the unit is installed, activated, and working properly before I cancel the install.

Now where did I put my coax crimper? It takes me longer to do each crimp , but mine look nice and neat and perfectly hexagonal, whereas the ones the installer did look like they were done with a pair of pliers.

[llowrey]

I didn't think the R10 could have that stuff enabled without removing and redoing the prom. Did you do that?

Yes, I removed the factory prom and soldered on a socket and threw in a hacked prom. In retrospect I think it is more effort than the R10 is worth given the poor ethernet speed.

[willardcpa]

.....
Now I have postponed my install date to ensure that the unit is installed, activated, and working properly before I cancel the install.....But if you postpone the install, how will it ever get installed? :D

[notanotheracct]

ordered sunday night, recieved a hughes HDVR2 today via fed ex, no installation date made and i haven't been called about one yet. can anyone tell me if this unit is RID?

i've got an r10 already and i'm not sure which one to use either, all i really want is to upgrade the space - can anyone give me a good comparison between what the HDVR2 can be hacked to do that the r10 can't?

[Tonedeaf]

ordered sunday night, recieved a hughes HDVR2 today via fed ex, no installation date made and i haven't been called about one yet. can anyone tell me if this unit is RID?

i've got an r10 already and i'm not sure which one to use either, all i really want is to upgrade the space - can anyone give me a good comparison between what the HDVR2 can be hacked to do that the r10 can't?
No it is not RID. I had to make a call to retention phone number to not get one of the Pleebs for activation. My first call was some guy that hardly spoke English, or was muffling everything into his headset. Said he cannot activate a receiver without an RID. I immediately called 800-824-9081 and got someone that activated me with no issues.

The HDVR2 can be hacked with everything on the Zipper. The R10 cannot. You can upgrade size of drive on both units rather easily.

Replaced my main room's R10 with the hacked and upgraded HDVR2. Then proceeded to replace my master bed's R15 with the R10. :)

[joedoc]

I just finished activating the DVR40 (Hughes) that arrived this morning via Fedex. Had a couple of interesting bumps along the way.

After finally getting the setup completed, it attempted to dial out. Phone didn't work. Couldn't figure out why. The phone jack is on the opposite wall, so I have to use a wireless phone jack to get a phone line to the receiver. The phone test said it wasn't getting a dialtone. Stuck a phone in the jack...sure enough, no tone. Temporarily ran the cable across the room to complete the phone setup. Truns out the wireless phone jack module by the receiver is bad (the other one works). We had a lightning event here last summer, which is probably when it died...I never heard a complaint from the old receiver, but now I guess I need a new one.

Call customer service to activate the unit and remove the old one. After 45 minutes on line (and that was using the special 'you're a great customer" phone line), the nice CSR and I walked through the setup. She asked me for the RID number. I had the card number, the serial number, no RID number. (I seem to recall having one of these on my Tivo R10). She kept trying to get me activated, but no joy. She finally sought some help and they got it working. She came back and told me about some problem with last year's MLB-EI not expiring..."it's really convoluted" she said. Cool, no problem.

I was in the middle of asking her to cancel my Friday morning installation appointment when the phone made a noise and went dead. I'll call them tonight...I'm not waiting another hour for that.

After everything I went through to just get the order places, I'm happy this is finally over.
:)

[jizzo]

No it is not RID. I had to make a call to retention phone number to not get one of the Pleebs for activation. My first call was some guy that hardly spoke English, or was muffling everything into his headset. Said he cannot activate a receiver without an RID. I immediately called 800-824-9081 and got someone that activated me with no issues.

The HDVR2 can be hacked with everything on the Zipper. The R10 cannot. You can upgrade size of drive on both units rather easily.

Replaced my main room's R10 with the hacked and upgraded HDVR2. Then proceeded to replace my master bed's R15 with the R10. :)



That phone number is magic. :) I called and somebody answered immediately. I told her the HDVR2 that was delivered yesterday did not have an access card so she hooked me up with the people that send them. They charged $ 20 and credited $ 20 to my account for the card. If the installer brings another unit,depending on the unit, I will just use that one and mail the card back.

[jizzo]

Installer arrived with an R15....Guess I'll take it for the spare room.

[s11018]

Is this offer still valid ? I tried the DVR4ME in the offer code prompt on the web-site and it didn't work.

Thanks.

[MikeF]

Offer is good until Feb 28, 2006 or until supplies run out. You may want to try again, but be warned at least one person said they had multiple charges on their card and they never got the order to go through. Others tried tons of times (this was before D* fixed some bug that caused some peole to get an error when trying to do ths offer) and never got extra charges on their card.

[crkeehn]

I promised that I would get back when I saw what I got. I got a refurbished RCA DVR40. It came with the cables, remote, new card and manual. My installation is scheduled for Friday morning and as we want the receiver installed in a new room and need two lines run, I'll have the installer do it.

[Rob Dawn]

I actually had an RCA Series 2 35-hour one shipped to me AND the installer brought a 100-hour one that I assume was an R15 - I couldn't find a model # anywhere on the box, but there was no TiVo symbol anywhere to be found on the box.
I went with the RCA since I already had it completely connected and in the bedroom entertainment center and many people seem to be having problems with the R15.
The installer just made the phone call to DirecTV to turn it on and deactivate the old receiver.

Rob

[goony]

I ordered mine 02/02. Called tonight it shipped today for delivery 02/09.Ditto here. I called DirecTV (the number they list next to your order for making changes to your order) and got my FedEx tracking number... strange that I ordered on 02/02 and it did not ship until 02/07. Coming from Memphis to central Ohio, 13.5 lbs. ship weight.

A few days ago I went to my DirecTV account web page and pushed my 'scheduled install' from 02/09 to 02/24 - that should give me time to get the DTivo and do a 'self install - self activation' and then cancel the install droid coming out.

Since I just want it for a spare I'm going to temporarily remove an active unit, get this new box authorized, wait a day or two, de-auth it and put it back in its box.

[marklyn]

I decided to cancel my order today since the installer was supposed to come tomorrow. I was able to find out who the installation company was and called them first to see if they knew what they were bringing, they said it'd be a R15. I explained to them I wanted a last year model and called DTV back and talked to a drone and cancelled my order.

Looks like I'll be ebaying my way to a HDVR. I know I'll pay more for one that way but at least I'll get the exact model I want: HDVR2.

This has been exhausting.

[MikeF]

If you read the threads here, you should know that D* is FedEx'ing you a box and this is the one that will be teh Series 2. Your order status may show not applicable,and your email probably said that its being delivered by the installer, but both of these are incorrect, it really will be shipped. The installer will probably bring an R15 out but you can refuse that and just hook up the Series 2. Will be interesting to see what happens though since you cancelled your order already.

[JohnTivo]

For those that called to get a tracking number, what have you told the drones at D*? When I called the sales support line, I was fed the line that an installer will be bringing me a new box... Nothing I said would even get them to search for a tracking number....

[rentz]

For those that called to get a tracking number, what have you told the drones at D*? When I called the sales support line, I was fed the line that an installer will be bringing me a new box... Nothing I said would even get them to search for a tracking number....

all i did was ask if i could get the tracking number for the tivo unit being sent to me, and she had no problems finding the info, and called fedex for me even because there was some issue with the deliver.

[beartrap]

Is this offer still valid ? I tried the DVR4ME in the offer code prompt on the web-site and it didn't work.

Thanks.

Sounds like we may have cleared them out. Entering the "DVR4ME" code now generates the following message:

Please double-check the offer code. Did you enter it correctly? If it's right, then that offer must have expired. To see our current offers, please clear the code and click "Continue." If you are responding to the TiVo promotion, we are temporarily sold out. Please check back at a later time.

[MikeF]

Sounds like we may have cleared them out. Entering the "DVR4ME" code now generates the following message:
That, or I wonder if they realized they are giving away double the receivers and have stopped it due to the confusion...

[Boston Fan]

Sounds like we may have cleared them out. Entering the "DVR4ME" code now generates the following message:

Please double-check the offer code. Did you enter it correctly? If it's right, then that offer must have expired. To see our current offers, please clear the code and click "Continue." If you are responding to the TiVo promotion, we are temporarily sold out. Please check back at a later time.

Just got the same message. Of course, it's no wonder that they are running out - they keep sending everyone two!

[marklyn]

If you read the threads here, you should know that D* is FedEx'ing you a box and this is the one that will be teh Series 2. Your order status may show not applicable,and your email probably said that its being delivered by the installer, but both of these are incorrect, it really will be shipped. The installer will probably bring an R15 out but you can refuse that and just hook up the Series 2. Will be interesting to see what happens though since you cancelled your order already.

I don't think this is the case Mike. I ordered mine Jan 29th and on the 30th it showed 'shipped' in the status. I called the next day to see if I could get a tracking number and the drones couldn't help me out, was transfered around and ultimately one CSR/Supervisor said they couldn't actually tell what the status was.

From what I read here, those that did get them shipped, got them much quicker. It's already been about 10-11 days since my original order. If it does come, oh well.

[bnm81002]

whoa, thank goodness I didn't wait on this offer, I ordered on 2-1 and expected delivery on 2-10, dying to know what I'm getting, hope it's not an R10 or R15, it's 13.5 pounds for the shipment

[Boston Fan]

For those that called to get a tracking number, what have you told the drones at D*? When I called the sales support line, I was fed the line that an installer will be bringing me a new box... Nothing I said would even get them to search for a tracking number....

When I first called (right after I ordered), I got the same line about the installer. This time I called the 800 number from the confirmation email, and the CSR rep pulled up a FeEx tracking # for a 12.3lb package sheduled for delivery tomorrow. In the first call I think I gave too much info by stating that my shipping status said N/A. They assumed it would be brought by the installer, and never even looked it up. The second time I just asked for the tracking number, and she immediately looked it up.

Based on what others have gotten, any sense of what receiver I'll get in a 12.3 lbs package?

[hyde76]

13 lb box just showed up at my office. HDVR2-R (Refurb, I'd imagine). Hooking up tonight, zippering this weekend. My first attempt at hacking, and I'm a nerd.

[scalo]

When I first called (right after I ordered), I got the same line about the installer. This time I called the 800 number from the confirmation email, and the CSR rep pulled up a FeEx tracking # for a 12.3lb package sheduled for delivery tomorrow. In the first call I think I gave too much info by stating that my shipping status said N/A. They assumed it would be brought by the installer, and never even looked it up. The second time I just asked for the tracking number, and she immediately looked it up.

Based on what others have gotten, any sense of what receiver I'll get in a 12.3 lbs package?

Judging by the size and since it was the same size as mine it may be a hughes SD-DVR40

[innocentfreak]

I hooked up my HDVR2 and it seemed to take forever to get the satellite info when it first booted and actually said it failed trying to acquire after sitting at 90% for a while. Should be I concerned or were these units known for this? I never had this happen with my other Dtivos.

[MikeF]

What type of dish do you have? My refurb SD-DVR40 when I booted did the same thing. Turns out it was not in the default setting and was trying to aquire as if I had a 3 arm dish (I only have a standard 1 arm dish). When I redid the dish setup to 1 arm, it went much quicker and with no errors.

[innocentfreak]

What type of dish do you have? My refurb SD-DVR40 when I booted did the same thing. Turns out it was not in the default setting and was trying to aquire as if I had a 3 arm dish (I only have a standard 1 arm dish). When I redid the dish setup to 1 arm, it went much quicker and with no errors.

Hmm never thought of that...I will have to check that out. I forget what dish I have lol.

[tecnofile]

Placed my order on 2/3 and I got a call last night confirming the installer coming out on Friday. This afternoon Fedex delivered a HDVR2! Wonder what the installer will bring? We were kinda hoping for the R15.. we already have 1 R15 and have been using it for a month or so and havent had any problems with it... of course we have never used any of the tivo units before so maybe that why the R15 seems fine to us. :p

[codespy]

Ordered mine on 2/3, got tracking info on 2/6 and they pushed back delivery to 2/9. Tracking info does show up on fedupx so I know its coming. I told a relative about the promotion on 2/6 and she ordered it mid-day. It was delivered to her 2/8 in the morning. She lives 10 miles from me. I am still waiting for mine. WTF? She got a HDVR2.

[tortio]

I don't think this is the case Mike. I ordered mine Jan 29th and on the 30th it showed 'shipped' in the status. I called the next day to see if I could get a tracking number and the drones couldn't help me out, was transfered around and ultimately one CSR/Supervisor said they couldn't actually tell what the status was.

From what I read here, those that did get them shipped, got them much quicker. It's already been about 10-11 days since my original order. If it does come, oh well.

Indeed this is the case. I never got a fedex shipment. I called that the CSR said I had no tracking order and the installer would bring it. Every day when I come home I hope that there will be a fedex shipment waiting for me. Every day I am disappointed but am getting used to it!

I did call the installer and they did bring me a refurbed R10; they *were* going to bring me a R15. While I would have preferred one that was hackable, I am certainly happy with the R10. Plus, I did get a killer multi-switch from the installer, too.

[DVC California]

Ordered online 1/30.
Shipped 2/01 (Memphis, Tennessee).
FedEx Ground delivered 2/07.
Hughes HDVR2 - Refurbished.
Installed myself using my existing card from RCA receiver.
DirecTV had "ping" it to authorize.

[curbside]

No it is not RID. I had to make a call to retention phone number to not get one of the Pleebs for activation. My first call was some guy that hardly spoke English, or was muffling everything into his headset. Said he cannot activate a receiver without an RID. I immediately called 800-824-9081 and got someone that activated me with no issues.

Thank you. Thank you. Thank you for this information. I had the same problem. I went through 2 CSRs and neither one of them could activate my unit. The second CSR was sending me a replacement! I called the 800 number above and she activated it with no problem and canceled my replacement unit.

[vader14]

got the rca dvr39 tonight. it was missing the access card door. anyone know a place to get a replacement?

[JohnTivo]

When I first called (right after I ordered), I got the same line about the installer. This time I called the 800 number from the confirmation email, and the CSR rep pulled up a FeEx tracking # for a 12.3lb package sheduled for delivery tomorrow. In the first call I think I gave too much info by stating that my shipping status said N/A. They assumed it would be brought by the installer, and never even looked it up. The second time I just asked for the tracking number, and she immediately looked it up.

Based on what others have gotten, any sense of what receiver I'll get in a 12.3 lbs package?

Thanks for the info... Called again and just asked what the tracking number was this time... "no problem sir, it is....."

The package is scheduled for delivery tomorrow as well... 12.3 pounds.

[crkeehn]

When I first called (right after I ordered), I got the same line about the installer. This time I called the 800 number from the confirmation email, and the CSR rep pulled up a FeEx tracking # for a 12.3lb package sheduled for delivery tomorrow. In the first call I think I gave too much info by stating that my shipping status said N/A. They assumed it would be brought by the installer, and never even looked it up. The second time I just asked for the tracking number, and she immediately looked it up.

Based on what others have gotten, any sense of what receiver I'll get in a 12.3 lbs package?

The FedEx tracking indicated that I would receive a 12.3 lbs package also. I received it yesterday, the label on the box said 13 lbs and it was an RCA DVR40. Based on the survey results, you will probably get exactly what the offer intended, a refurbished 40 Gig Series 2. I would suggest that you check the packaging, some people have gotten more or less than others and some units have come missing doors etc.

My shipment appeared to be one of the good ones. I received the DVR40, access card, remote with batteries (I was tempted to sneak the remote out last night and test it by taking control of the Samsung we presently have, it would have driven my kids nuts.) An S-Video cable, AV cable and phone cable (neatly packaged together) and a manual which was interestingly enough, for a Hughes receiver.

[beanpoppa]

Same here. Mine was set up for zip code 88888, for an oval 3 LNB dish. I had to go back into the dish setup, and correct it for a round dual LNB dish.


What type of dish do you have? My refurb SD-DVR40 when I booted did the same thing. Turns out it was not in the default setting and was trying to aquire as if I had a 3 arm dish (I only have a standard 1 arm dish). When I redid the dish setup to 1 arm, it went much quicker and with no errors.

[ChrisL]

Refurbed Hughes series 2 just showed up here.

[dylanursula]

Has anyone attempted to activate both their shipped Tivo and the one the installer bought afterwards???

[amcanzo]

A Hughes series 2 was delivered via Fedex, Called to activate it, 1st call was an indian sounding person, hung up. Called again got someone I could understand. Told her I wanted to activate, and it was from the TIVO Blowout, she said no problem , then asked for the serial #, Card #, and the Reciever ID?. Told her that the older ones do not have a Receiver ID, she said the screen is asking for one. She said I'll just hit enter and see what happens, The picture turned on and it was activated. She said it "may" go off again and if it does just call back. I had very little problems with this whole promotion, Now we will see if the installer brings one out on Weds.......
Might just keep it :)

[rentz]

Has anyone attempted to activate both their shipped Tivo and the one the installer bought afterwards???
i had the r15 activated for a few hours till i decided i hated it and called to deactivate it, then activate the hdvr2 i was sent.
but i havent actually kept both activated at once, now im just waiting to see if they try to charge me for the r15 that i never asked for

[joedoc]

A followup based on what I've read here since yesterday...

Some people mentioned foul-ups with their setups. When I fied mine up, it was set to use an oval dish (which I have) with three installed LNBs (bzzzzt...I have two). I was only half paying attention, so I hit select to let it auto detect the dish, and of course it took forever and gave me warnings. It also choked on downloading the gude, since it was searching for a signal that wasn't there.

I also wasn't looking when I hooked up the coax to the receiver. I'm only using one receiver, but I connected the coax to "receiver 2" and that just slowed things down.

Then I found the bad wireless phone jack I mentioned in my post yesterday.

Eventually, I got it all right.

In the activiation call to the CSR, I had a similar issue with the issue about the RID. She couldn't get it to activate because her system needed a RID number, which I told her repeatedly this unit didn't have. As I mentioned yesterday, she got some help, then told me some story about my MLB-EI from last year "not expiring." Whatever the probelm might have been, they got it working.

I've seen now that people are getting messages that these units are not currently available. Too bad; I just told my father-in-law about the deal.

[RobD]

i had the r15 activated for a few hours till i decided i hated it and called to deactivate it, then activate the hdvr2 i was sent.
but i havent actually kept both activated at once, now im just waiting to see if they try to charge me for the r15 that i never asked for

And if you check your account online, does it mention whether you have a one-year committment or not?

[rentz]

And if you check your account online, does it mention whether you have a one-year committment or not?
says no annual commitment

[SHO]

Ordered Feb 7th received Feb 9th Fed Ex. This HDVR2 has the 3.1.1 software. Will it update the software to the 6.2 automatically? I haven't done the activation yet.

Thanks
SHO :confused:

[JohnTivo]

SHO,

Yes, 6.2 will automatically download after a couple of "call-ins"...

[SHO]

Is the next thing to do is get a larger hard drive and zipper it? I have been away from this a long time and forgot all the steps. I have been reading and it seems easier than before.

thanks for the quick response!!!!!!!!!

SHO :)

[weasbri]

I got one shipped, and then an installer showed up a couple of days later (I didn't need one, but they came anyway). He also had a unit with him and was very confused by the whole thing.

[DvrDad]

Here's my lovely ta

[DvrDad]

Here's my lovely experience with the dvr4me deal. I received a refurbished RCA dvr40 about a week and half ago and everything worked great after it was activated. A couple of days later when I was watching t.v. for about an hour the menus started freezing on me. It even took me about 10 minutes to start a movie I had just recorded. I spoke to level two tech support and they finally decided to replace it with another refurbished unit.

Yesterday I received a Samsung 80gb dvr and after I installed it there was no audio, but I did have all of the menu noises. I did all of the tech support fun again and then finally I was transferred to another department to see if I could get a new unit. I was told that I would have to pay $99.00 for the new unit and another $99.00 for installation. She also told me that I must return all of the receivers or I'll be charged $400.00 for each. She told me no new unit and sent me back to tech support.

Now I'm going to receive my third dvr and hope that this one will work. I was also told that they will be sending me two return labels for the RCA and Samsung dvrs. I told tech support that I guess they'll have to keep sending dvr's until they eventually get it right. They kept telling me that they were sorry but really couldn't do anything about it.

DvrDad

[goony]

Is the next thing to do is get a larger hard drive and zipper it? I have been away from this a long time and forgot all the steps.Yep, Zipper method (http://www.tivocommunity.com/tivo-vb/showthread.php?t=265929) is 'da bomb'... long ago I did upgrade on my HDVR2s to V4.01 from V3.1.1 and the old method was ugly & crude compared to Zipper.

[goony]

Coming from Memphis to central Ohio, 13.5 lbs. ship weight.Mr. FedEx just left, I have an icy-cold Philips DSR704 with a bag of cables and a peanut remote just floating around in the plain brown box. Some thoughtful person has already installed a set of batteries in the remote! :p

I'll have to wait until it warms up to power it up and see how it acts, what version of s/w it has, will it record, etc.

[Bob Coxner]

Ordered on Feb 4. Chose "Replace" an existing receiver. Installation scheduled for the 24th.
Online account has always said "Not Applicable" under Shipping
Called today to try to get a tracking number. CSR insisted it would come with the installer and there was no tracking number.
30 minutes later the FedEx driver delivered an HDVR2.
Haven't activated it yet but everything appears to be in order, including a new access card.

Since it now appears they've run out of units, I'm glad I jumped on this one and want to thank folks here for tipping off those of us who didn't get the original email.

[amcanzo]

I have ver 3.1.1 software on mine. I can not call in as it does not work with Vonage,
I took it to a friends house to finish set-up. Will it still need to call in a few more times to get updated?
Also if I use the zipper do I have to wait until I have 6.2?

[rentz]

so does anyone know if we will get charged for the r15's the installers brought? or if i will get charged for not activating it?

[everklier]

i got a rca dvr40 on feb 2. after setting it up and making the daily calls a few times, it downloaded 6.2 right away. my install was today. APEX showed up with a r15. i had him activate it since it was basically free.

i just logged into my account online and here is what is says.

02/09/2006 xxxxxxxx6608 No Annual Commitment - Charge $0.00 $0.00 $0.00

02/09/2006 xxxxxxxx8195 Additional Receiver - Charge $2.00 $0.00 $2.00

looks like no new commitment. 2 dvrs and instal for $16--not to shabby.

[ChrisL]

Set my Hughes HDVR2 up today.

Had 3.1. Made daily call, pulled 6.2

Called D* to activate. Clueless rep. "We dont show a Hughes HDVR2". Got past that, box was activated.

Ensured no annual commitment. Ensured this was a replacement box.

Logged on to check account. No annual commitment, but they did not deactivate my old SAT-B55.

Called back, had old box removed. Reconfirmed no annual commitment.

Now wait 2 weeks for installer to pull second coax and see if he's got a new DVR for me too.

[JohnTivo]

DVR4ME unit just arrived via FedEx--A reconditioned HDVR2, new remote, cables, manual, card.

[jizzo]

so does anyone know if we will get charged for the r15's the installers brought? or if i will get charged for not activating it?


My R15 was 14.95 and the HDVR2 was free.
I was sent a HDVR2 and the installer had an R15. I had the R15 installed and was going to send the HDVR2 back. DTV was sending Fedex today to pick it up. While I was at work I wondered how much it would cost to purchase the HDVR2. So I called 800-824-9081 and asked the rep how much. She said there is no charge and I could keep the unit. I asked her 5 different ways if it was free and to make absolutely sure so the D* police don't come and get me. So free it is and now for the activation. :)

[jimbop99]

I have ver 3.1.1 software on mine. I can not call in as it does not work with Vonage,
I took it to a friends house to finish set-up. Will it still need to call in a few more times to get updated?
Also if I use the zipper do I have to wait until I have 6.2?

It will get the 6.2 software within the first few calls and according to step one of the "zipper" process, you need 6.2.

[trainman]

I got a DSR704, with remote, cables, manual, and access card. It seems to be working fine, unlike the dead HDVR2 that it's replacing. All is well.

[Wolffpack]

FedEX just delivered a RCA DVR39, remote, manual, no cables, no access card. In a plain box with the usual styrofoam packing. Except the box was about an inch larger than the packing all the way around.

Plugged it in, came up fine. Running 3.1.0. Swapped the card from the old Samsung receiver it was replacing, called DTV and it took about 3 minutes to activate.

Install is scheduled for tomorrow. If they bring along an R15 I'll have them put it in the guest bedroom and and another multiswitch as all 8 outputs I have now are being used. At least he won't need to run any cables as the house was prewired.

[bengalfreak]

It will get the 6.2 software within the first few calls and according to step one of the "zipper" process, you need 6.2.


DTivos receive the upgrade from the Satellite, not a phone call.

[Arcady]

DTivos receive the upgrade from the Satellite, not a phone call.

Not any more.

[Boston Fan]

***NEWS FLASH***

For those who may have missed out of the 'DVR4ME' promotion, they appear to be in stock again. A friend at work was able to get one this afternoon (Thursday 2/9). I just tried the code a little while ago, and it seemed to still be working.

[Wolffpack]

DTivos receive the upgrade from the Satellite, not a phone call.
That was my understanding, but others say differently.

http://www.tivocommunity.com/tivo-vb/showthread.php?t=286181

[Boston Fan]

Argh! FedEx tried to deliver my refurb unit this afternoon, but we missed them! They will attempt delivery tomorrow, as they say it requires a signature. I'll leave a note on my door tomorrow so they will just leave it on our porch.

[codespy]

Yes, at 5:45 CST, offer is up and running again! No more Sold Out nag.

Delivered my receiver today, got a HR10-250 w/ 6.2 software! :D NOT!!

HDVR2 with svideo, power cord, remote, access card, rca cord, definitely a used unit.

[bnm81002]

I got my FED EX delivery today, it was the Philips DSR704, which I was hoping for since I have a Philips unit already, so I am familiar with the unit, I don't have to learn a new unit, is there a warranty for the units that we gotten from this Directv offer?
from the looks of things inside the box, the remote looks brand new(buttons are not faded or discolored or dirty), all cables supplied, sealed new access card, owner's manual, hope it's working fine when I hook it up and activate service, so that I can "Zipper" both of my units :D

[vampyl]

Problem with freebie dvr. I got an hughes dvr2 in and got it all hooked up and working. After the software update it stopped working! But thankfully directv i just sending out a replacement right away. I was wondering has anyone had this happen to them and if so what replacement did they send to you. They said they could not guarantee any certain type of dvr so i am hoping it wont be a r15. If anyone knows let me know. thanks

[andbye]

I got a DVR 40 that won't get beyond the Welcome screen. Tried all the usual stuf - wouldn't work in different location, etc. D* scheduled me for tech appt Friday. Tried to get them to just ship another. They said if tech can't fix; then advise and they will replace with a Tivo type and I return the defective DVR40. Left word with the local Ironwood installer/tech to bring along a TiVo DVR but I am pretty sure he has only R15s. Best solution is if they can fix it but don't expect that It will give me a chance to ask them again about a true under-eve mount for the new 5 Lnb dish they're supposed to be working on.

[marklyn]

it finally, finally came, and I had cancelled the order yesterday morning because I was convinced by different CSRs and supervisors at DirecTV that the installer was bringing one. Even says canceled on my status now.

It is a Hughes HDVR2
Order date 01/29
Received date 02/09 (FedEx)
weight: 13lbs
all cables/remote/manuels/access card
mfg date: April 2003

Is this not weird? DirecTV's left hand truly does not know what their right hand is doing in this promotion.

[tortio]

Indeed this is the case. I never got a fedex shipment. I called that the CSR said I had no tracking order and the installer would bring it. Every day when I come home I hope that there will be a fedex shipment waiting for me. Every day I am disappointed but am getting used to it!

I did call the installer and they did bring me a refurbed R10; they *were* going to bring me a R15. While I would have preferred one that was hackable, I am certainly happy with the R10. Plus, I did get a killer multi-switch from the installer, too.

Well, slap my a$$ and call me pappy!

Guess what was waiting for me when I got home today? A Hughes HDVR2! Just when I thought I wasn't loved! Like the others, DTV said I had no tracking number and that the installer was bringing the unit. So strange, but I am thankful.

I ordered on 1/29 and it sure took it's sweet time getting here. So now I have a refurbed R10 and HDVR2.

Don't know what version software is on the HDVR2, but it did come with manuals, cables, remote and an access card!

I'll activate it this weekend when I get some time. Got to scope out a good deal on a HD and USB ethernet.

Schweet!

[everklier]

question--i added the r15 onto my account today. so far no 2 year commitment, but they said that they are going to charge me the $5.99 dvr fee. it this correct even though i bought the lifetime years ago with my first dsr6000?

[GDN]

I ordered Sunday night - delivered via FedEx yesterday (Wednesday) - I was home - but didn't have to sign for it - he handed to me and took off. It was and HDVR2. Install is still scheduled through Directv - could care less if someone shows up or not - it is already activated. It came with an older version 3.something software. Forced a call - let it download at 2 AM - and rebooted it this morning. Up and running with 6.2 Cool thing ! Was glad to find the DVR4ME promotion.

I've got an HDVR2 and a Samsung sitting in the closet - both HD gone I would assume - they started the rebooting process - so being able to buy new ones for $49 or free after rebates I never had them fixed. Tempted to hold on to them to upgrade or fix someday - but don't know if I'll ever do it. Are they worth anything?

[Martin Tupper]

I ordered one on Tuesday. A Hughes HDVR2-R arrived on Thrusday. But I know why someone else returned it...it is a troubled machine. It will not get past 50% on the acquiring satellite screen. Tried pulling the cables and got past the opening screen into DirevTV Central, but if I try to go to Live TV, it attempts to re-acquire the satellites, and I get stuck at 50% again.

:(

[amcanzo]

I ordered one on Tuesday. A Hughes HDVR2-R arrived on Thrusday. But I know why someone else returned it...it is a troubled machine. It will not get past 50% on the acquiring satellite screen. Tried pulling the cables and got past the opening screen into DirevTV Central, but if I try to go to Live TV, it attempts to re-acquire the satellites, and I get stuck at 50% again.

:(

Mine acted weird when I first turned it on. The problem was it was set to the wrong dish type. Waited for it to fail, changed the dish type and it acquired the satellite no problem.

[Martin Tupper]

Mine acted weird when I first turned it on. The problem was it was set to the wrong dish type. Waited for it to fail, changed the dish type and it acquired the satellite no problem.

No, it picked the right dish. It has attempted to make the daily call and it's on the phone for over an hour, but has been interrupted each time. And I cannot change the dialing prefix to add *70, because any attempt to add a dialing prefix immediately reboots the machine.

I am currently completely clearing the machine and keeping my finger crossed.

[innocentfreak]

it finally, finally came, and I had cancelled the order yesterday morning because I was convinced by different CSRs and supervisors at DirecTV that the installer was bringing one. Even says canceled on my status now.

It is a Hughes HDVR2
Order date 01/29
Received date 02/09 (FedEx)
weight: 13lbs
all cables/remote/manuels/access card
mfg date: April 2003

Is this not weird? DirecTV's left hand truly does not know what their right hand is doing in this promotion.

I did the same thing except I placed the order again a day later, but check your credit card. I never got a credit so I kept both units that came.

[New2Tivoky]

I have the installer coming tomorrow. Will he take an old receiver or just install the new dvr.
I haven't seen if anyone has said anything about this, just would like to know. Thanks

[jimbop99]

I have the installer coming tomorrow. Will he take an old receiver or just install the new dvr.
I haven't seen if anyone has said anything about this, just would like to know. Thanks
He will just install a new one.

[john-duncan-yoyo]

I have the installer coming tomorrow. Will he take an old receiver or just install the new dvr.
I haven't seen if anyone has said anything about this, just would like to know. Thanks

My installer wanted to copy the numbers off of the one I was uninstalling but that was it.

[Bob Coxner]

Argh! FedEx tried to deliver my refurb unit this afternoon, but we missed them! They will attempt delivery tomorrow, as they say it requires a signature. I'll leave a not on my door tomorrow so they will just leave it on our porch.

Curious. FedEx just handed it to me, no sig required.

[Boston Fan]

Curious. FedEx just handed it to me, no sig required.

Great...I get the conscientious FedEx guy! I guess I really do appreciate it, I was just disappointed at not having it when I expected it. Based on the other posts indicating that they were just being left at the door (or the driveway, or on the lawn) that no signature was required. If I had known, I would have left a note yesterday. Ah well, patience is a virtue!

[Boston Fan]

I'm just curious: Has anyone that has had an installer come to the house under this promotion had one that arrived WITHOUT a unit?

[nlayton]

This was a great deal...........sort of :) :rolleyes:

I used the web link to order the DVR for $14.95. About 3-4 days later fedex drops off a refurb HDVR2 unit at the door. No one was home they just dropped on the porch.

The installer shows up as scheduled a day or so later as scheduled. He tells me he has my new unit with him??!! So i play a little dumb and say what new unit, I have one that DTV sent me. He then said oh you bought one? I said yes and then he says well if I install that unit I have to charge you $75! So you are better off just taking the unit I have for you give that one to someone else!

So for my $14.95 I got both and HDVR2-40 and a R15 unit that he installed.
After he left I installed the HDVR2 unit myself, called an activited it and I am good to go!!

It woudl have been much better to get 2 HDVR2's but he didn't even have them on the truck.
Anyone run into this?? Kinda of strange don't you think?
And yes I have checked my CC and only 1 charge!!

[dylanursula]

nlayton

Did you activate both boxes??? If so, what is your commitment???

[mrpope]

when i called to activate my dtivo last night. i got the service rep that was on something. after awhile we got the new box activated. didnt' mention any commitment so i asked and he said that there is never a commitment unless you have a hd tivo or something like that. hard to understand him. didn't even mention that my bill will be more because of the addtional mirror.

[JohnTivo]

Word of warning when activating these DVR4ME units, make sure that the CSR does not add the normal commitment to your account.

Even though the CSR stated there would be no additional commitment when I activated the unit last night, it was still added to my account. It took three phone calls to get it resolved...

[DavidO]

I'm just curious: Has anyone that has had an installer come to the house under this promotion had one that arrived WITHOUT a unit?

I'm not 100% sure, but the installer never mentioned that he had a DVR for me. When he got there, I told him that I had already connected my DVR (1 coax) and activated it before he arrived. I wanted him to run another line & add a multiswitch.

[Teacher Steve]

I posted this in another thread. I thought it may be more appropriate to post my question here...

What is involved in the "standard installation" for this promo?

I have two existing RCA DVR 40's (One in master bedroom, and one in the living room) with only one tuner connected for each. Conceivably, if I bought a $16 Tivo to "replace" one of my existing units, would the installer be able to run a second line to BOTH my living room and master bedroom in order to enable dual tuner usage?

I hope my question makes sense...

Thanks,
Teacher Steve

[beartrap]

I posted this in another thread. I thought it may be more appropriate to post my question here...

What is involved in the "standard installation" for this promo?

I have two existing RCA DVR 40's (One in master bedroom, and one in the living room) with only one tuner connected for each. Conceivably, if I bought a $16 Tivo to "replace" one of my existing units, would the installer be able to run a second line to BOTH my living room and master bedroom in order to enable dual tuner usage?

I hope my question makes sense...

Thanks,
Teacher Steve

He MIGHT run a second line to each location, but I think that he would only be obligated to run a second line to the location where you want the "new" TiVo to go.

[deniselane]

I'm just curious: Has anyone that has had an installer come to the house under this promotion had one that arrived WITHOUT a unit?

Yes, my install was today, I received my Hughes box yesterday, hooked it up to the one line I had in there, activated it and waited, when the guy showed up today, and wanted to knwo where it was going, I showed him and told him I already hooked up the unit sent to me yesterday, he asked if I had bought it and I said no, it is the free Tivo one.. he started going on and on abotu how they are bad units, the R15 are way better, I had better purchase that 6.99 a month service thingy.. I told him just install please.. he got pissed, did a crappy job at runnign the wire but oh well, we are movign into our new house in two weeks so I dont care...

now question... I have a samsung and a Hughs Tivo unit, but neother is hooked up to a phoen line, they both have 3.1 software.. shoudl I go ahead and attempt to hook them up tonight before bed and do a daily call???

[nlayton]

nlayton

Did you activate both boxes??? If so, what is your commitment???

I did activate both boxes. I did it one at a time, separate phone calls. It was a 2 year commitment. It was mentioned both times, I assumed it was the same 2 years, not 2 years + 2 more years = 4 years. If that is true then I am upto about 6 years since I bought an HR10-250 (HD) unit not to many months ago.

Maybe I should call and ask? 6 years is a long time to be tied in

[Sue C.]

Is there a page that describes what is included with the free installation? I wouldn't mind getting a couple other lines installed, but the room where I would want them is quite a distance from our dish, and on an inside wall that has insulation so they can't just drop it down from the attic space. Also our dish is mounted to a tree and our last installer let it slide, but he did say he's not supposed to. I'm worried that having an installer come might be opening a can of worms. What do you all think?

As far as the Fedex signature/no signature inconsistencies that some of you are having, it may be that those of you who did not need to sign, already have a signature waiver on file with Fedex. If they have a signature waiver, they don't need you to sign unless the shipper explicitly requests it. That's usually only done for very expensive or fragile items.

[rrwantr]

Well, I ordered one. Installer showed up today with a R15. He installed and left while I'm argueing to a CSR about no annual commitment. Finally, she says it's a mistake and will take it out. It's also noted in my account, so we'll see if it gets updated. Right now my account online says No annual commitment AND annual commitment. lol

And what do you know, after all this Fedex shows up with a HDVR2 after the installer leaves. So....what should I do with this now?

If I activate it, will they say I have to have an annual commitment again? I could use another one, but then I'd need to get a multiswitch and run another run for this myself.

[JohnTivo]

now question... I have a samsung and a Hughs Tivo unit, but neother is hooked up to a phoen line, they both have 3.1 software.. shoudl I go ahead and attempt to hook them up tonight before bed and do a daily call???

The download via phone takes quite awhile... so doing it over night is a good option. Just make sure you babysit the first phone call to make sure it is downloading... sometime it takes a couple of "daily calls" to get the download of 6.2 to initiate.

[JohnTivo]

Well, I ordered one. Installer showed up today with a R15. He installed and left while I'm argueing to a CSR about no annual commitment. Finally, she says it's a mistake and will take it out. It's also noted in my account, so we'll see if it gets updated. Right now my account online says No annual commitment AND annual commitment. lol

And what do you know, after all this Fedex shows up with a HDVR2 after the installer leaves. So....what should I do with this now?

If I activate it, will they say I have to have an annual commitment again? I could use another one, but then I'd need to get a multiswitch and run another run for this myself.

This is what's strange about the DVR4ME offer. They ship out the DirecTivo, which the offer is for, and then the installers show up w/ an R15.

If you want the HDVR2, just call and tell the situation... tell them the offer was for a Tivo based DVR and not the R15. Others have activated both units without adding a commitment.

[rrwantr]

This is what's strange about the DVR4ME offer. They ship out the DirecTivo, which the offer is for, and then the installers show up w/ an R15.

If you want the HDVR2, just call and tell the situation... tell them the offer was for a Tivo based DVR and not the R15. Others have activated both units without adding a commitment.


How much does a multiswitch cost? I have two tivos right now and if I add this one I'd need a multiswitch. Any suggestions on a cheap place to pick one up?

[tall1]

How much does a multiswitch cost? I have two tivos right now and if I add this one I'd need a multiswitch. Any suggestions on a cheap place to pick one up?I'd activate it and keep it to replace the R15 POS once you realize what a steaming pile that thing is.

[jtb]

Will Directv charge you for not activating the refurb dvr if you activate the R15 that they seem to be bringing with?

[RobD]

Installer just left. Hooked up the R15 he brought with him. Got some newbie girl on the line at DTV when he was setting it up. She put me on a 2-year commit and then the installer hung up on her (she kept sending activation to my HDVR2 units) so I couldn't argue the 2-year on that call.

He left, and my refurb HDVR2 is still hiding in the closet. I'm going to call tomorrow (gotta get my R/C cars ready for racing practice tonight) and get the R15 POS taken off and the HDVR2 added on and the commit taken off. If they wanna come get the R15, more power to them.

And I was handed a non-powered multiswitch to put in the crawlspace when it gets warmer. Do these things work OK with the Phase2's integrated non-powered switch?

[tall1]

If they bring along an R15 I'll have them put it in the guest bedroom and and another multiswitch as all 8 outputs I have now are being used. At least he won't need to run any cables as the house was prewired.You can add another multiswitch without adding another dish? All 8 outputs are used up on my multiswitch too but I was just going to replace a D10 receiver with the free Dtivo and call it a day. But if I can get the installer to add another multiswitch and run another cable to the free dtivo that would be great. Could someone please advise?

[jtb]

Anyone with HD boxes,have the installers been installing the new MPEG4 dish?

[Wolffpack]

You can add another multiswitch without adding another dish? All 8 outputs are used up on my multiswitch too but I was just going to replace a D10 receiver with the free Dtivo and call it a day. But if I can get the installer to add another multiswitch and run another cable to the free dtivo that would be great. Could someone please advise?
Yep. He showed up this morning with the R15. Showed him where to put it and then told him all 8 outputs from my multiswitch were used. He took a look, said he'd have to add another 4x8 but that wasn't on the order. Then he said well they run about $100 but what do I care. He brought it in, installed the 2nd multiswitch (they run 4 feeds from the first switch to the input side of the 2nd switch) and installed the R15. He just wanted to get out of here and move on.

I'm not sure on any limit to how many you can cascade but at this point I have 3 outputs free and cannot see using those at this time or any time soon.

[farleyruskz]

So he charged you for the multiswitch, or no?

[RMCRAIG]

This sounds like a dumb question, and probably is, but how do you tell? I got a Hughes HVDR2. That's not on the survey list

[Wolffpack]

So he charged you for the multiswitch, or no?
Nope. Gave him a $20 on the way out and said thanks. But that wasn't a condition of the deal. He didn't know I was going to do that until he was leaving. Real nice guy.

[Wolffpack]

This sounds like a dumb question, and probably is, but how do you tell? I got a Hughes HVDR2. That's not on the survey list
That's a Non-R10 Series 2. Actually the R10 is a Series 2.5. All of the HDVR2, SD-DVR40, SD-DVR80, RCA DVR39 and many others are Series 2 units.

[Tonedeaf]

Anyone with HD boxes,have the installers been installing the new MPEG4 dish?
I'll let you know on the 18th when my installer comes out to install an additional line of coax. I am thinking that they won't as I am not changing anything with my HD service/equipment.

[farleyruskz]

Wanted to post about my entire experience with this DVR4ME deal for those who are interested...

I placed my order without issue on Wednesday 2/1, and an HDVR-2 arrived via FedEx on Monday 2/6.

Last night I called to activate the TiVo. When the installer mentioned that I would need to agree to a 2 year commitment, I stated that part of the TiVo Blowout offer was that there would be no additional commitment, and read him the pertinent portion of the fine print from the online offer. He stated that he was not aware of any DVR deal that did not require at least a 1 year commitment, asked for the code I used online, and said would put me on hold and check. About 3 minutes later he came back and said he had found the offer, apologized, and confirmed that there would be no commitment.

He also said that sometimes the system will automatically add a commitment when a DVR is activated, and that if I saw that to be the case online, not to worry as he put a note in my account detailing that I was not bound by a commitment because of this deal. After hanging up the phone I logged into my online account and it still says "No Annual Commitment".

Today the installer arrived (with 20 minutes remaining in the four hour window). He had the R15 with him, so I played dumb and didn't acknowledge the fact that I had already received the TiVo through this deal. I did tell him, however, that since this would make 4 DVRs for me I would need a larger multiswitch. He grabbed one from his truck and installed it, then hooked up the R15 in my den.

When he called to activate the DVR, he did so through a completely automated system - at no time did he talk to a live person, and he didn't pass the phone to me at all during the process. After I signed his paperwork, he left.

I checked my online account, and it now says "Annual Commitment" and "No Annual Commitment". Combined with that, the fact that there are "notes" in my account, and that I never talked to a CSR about the R15 and any commitment that may be associated with it, I can probably fight it if I ever have the need to.

So, for $15 bucks I got a Series II TiVo, an R15, and a new multiswitch. Excellent bargain. :)

[Boston Fan]

FedEx dropped off a Hughes HDVR2 today! It's in GREAT shape - no scratches at all, new looking remote (although loose in the box and not sealed in a bag), all new cables, and a brand new still sealed access card.

Now we wait for the install on Monday!

[Boston Fan]

Funny thing about the delivery, too. After FedEx didn't leave it yesterday because no one was there for signature, I left an envelope taped to the front door this morning for the FedEx guy with a signed note giving permission to leave the package. The package was left with the sealed envelope left untouched and still taped to the door. When I checked the tracking info on the FedEx site, the delivery message says "Left at front door. Signature Service not requested. "

The really funny part is that my wife ended up being home when the delivery truck came today, and he didn't even ring the doorbell. The dog started barking, and by the time she looked outside to see what was going on, the truck was halfway down the street and the package was on the porch. Weird.

[Taco Lover]

Hey all,

I've tried to read as much as I can of this thread, but can't get all of the info I probably need.

I've ordered the deal and received an HDVR2. I'm going to hook it up at a place where I already have one coax, so the installer will just need to run one more cable to that spot and replace my multiswitch to handle the 5th line in my house. But, it seems almost 100% that the installer will bring an R15 with him (which I don't really want).

Does anyone foresee problems with me saying that I don't want it? Will the installer refuse to do it then, because I'm not accepting the R15? If I didn't need a new switch, I'd do it myself. Or can I have him install the R15, and replace it with the HDVR2 that I'd rather use?

Any comments are appreciated. :)

[jimbop99]

Hey all,

I've tried to read as much as I can of this thread, but can't get all of the info I probably need.

I've ordered the deal and received an HDVR2. I'm going to hook it up at a place where I already have one coax, so the installer will just need to run one more cable to that spot and replace my multiswitch to handle the 5th line in my house. But, it seems almost 100% that the installer will bring an R15 with him (which I don't really want).

Does anyone foresee problems with me saying that I don't want it? Will the installer refuse to do it then, because I'm not accepting the R15? If I didn't need a new switch, I'd do it myself. Or can I have him install the R15, and replace it with the HDVR2 that I'd rather use?

Any comments are appreciated. :)
I had the exact same situation. I nicely explained the situation and he called DirectTV. He then ran a new line to the DTivo and installed a powered multiswitch for free.

[nlayton]

Anyone with HD boxes,have the installers been installing the new MPEG4 dish?


I got the HR10-250 last month and the installer didn't know a thing about the new dish or MPEG4. Then he admitted he had heard some thing but it was not out yet.

I just assumed he meant in my area (Portland, Oregon) and let it go at that

[DAVIDGR]

I kept the R15 even though I didn't want it. It's totally free and there is was no additional commitment (at least on my account.) I plan on boxing it up after a few days and saving it for a rainy day. Maybe by that time, D* wil improve the software and make it useful.

[Yog-Sothoth]

You can add another multiswitch without adding another dish?

Since my installer didn't bring a multiswitch with enough outputs, he added two smaller ones to what I already had; there's quite a mess of wires on the side of my house. And no, I wasn't charged anything for the multiswitches.

[codespy]

I kept the R15 even though I didn't want it. It's totally free and there is was no additional commitment (at least on my account.) I plan on boxing it up after a few days and saving it for a rainy day. Maybe by that time, D* wil improve the software and make it useful.

Did the installer activate it or not?

[john-duncan-yoyo]

Funny thing about the delivery, too. After FedEx didn't leave it yesterday because no one was there for signature, I left an envelope taped to the front door this morning for the FedEx guy with a signed note giving permission to leave the package. The package was left with the sealed envelope left untouched and still taped to the door. When I checked the tracking info on the FedEx site, the delivery message says "Left at front door. Signature Service not requested. "

The really funny part is that my wife ended up being home when the delivery truck came today, and he didn't even ring the doorbell. The dog started barking, and by the time she looked outside to see what was going on, the truck was halfway down the street and the package was on the porch. Weird.

Both FedEx and UPS have been using the drop and run technique around here. No doorbell no nothing. I startled the FedEx guy when he delivered the DTiVO. I was out side and heard the truck pull up.

[crkeehn]

This is turning out to be the promotion from Hell. The communication within DirecTV and between DirecTV and the installers is the pits.

My installer showed up yesterday, eventually. I had informed the company that I would not be available before 10 am (I had to take my wife to work, an hour round trip). At 8 am, I received a phone call from the installer. I explained that I would not be available at that time, I had already notified them I would be there after 10. At 12:30 the phone rang, it was DirecTV, how had the installation gone. I explained that the installer had not been here yet and I hadn't heard beyond the initial call. She got in touch with the company and the installer showed up, somebody from his office had cancelled the installation.

When I informed him that the installation was part of the DVR Blowout, that I already had a DVR to install and didn't want an R-15, he called his office who told him I would have to be charged a custom installation fee. I declined it and the R-15 and set the DVR up myself with the single line that I have.

I called DirecTV and activated the unit, I will have to call back as they have added an annual commitment to my account. I did try calling yesterday, got disconnected and then had to leave to pick up my wife from work.

At least the DVR works.

[Boston Fan]

When I informed him that the installation was part of the DVR Blowout, that I already had a DVR to install and didn't want an R-15, he called his office who told him I would have to be charged a custom installation fee. I declined it and the R-15 and set the DVR up myself with the single line that I have.
At least the DVR works.

You might have considered just having him install the R15, and then swapping it our on your own later - that way you would have had the free install as well. It seems that others who have gone this route have been successful, and it saves a lot of hassle with the installer upfront.

It also looks like no matter which unit is installed, everyone needs to remain vigilant about the extended commitment issue.

[Arcady]

The part about calling D* and then getting disconnected: This seems to happen to me almost every time I call. I think they have a bunch of CSR's who just dump calls, or their phone system is broken. I'd lean towards the call-dumping.

[smokey]

If I already have an r10 with the $4.99 monthly fee, and my freebie DVR is an r15, will I then have a $5.99 r15 fee also, or does the $4.99 fee cover all DVR's in the house?

[Edmund]

If I already have an r10 with the $4.99 monthly fee, and my freebie DVR is an r15, will I then have a $5.99 r15 fee also, or does the $4.99 fee cover all DVR's in the house?

No, the $5.99 will cover all dvr's.

[smokey]

thanks

[BAD]

D* sent me a Hughes HDV R2 for the DVR4ME promo.

Then the installer arrived and installed an R-15 in our den. Since we have a Samsung Series 2 S4080R in the living room I'm familiar with the Tivo system. I like the interface. Can't say the same for the R-15 interface.

I'd like to use the Hughes for a while and then ,when the R-15 software is more stable, go back to using it. Can I just unplug the R-15 and replace it with the free Hughes? Do I have to contact D*? If it is easy, I'll do it, otherwise ,I'll just keep the R-15 in the den and get used to using it.

Advice will be appreciated,

Barbara

[djeffries21]

D* sent me a Hughes HDV R2 for the DVR4ME promo.

Then the installer arrived and installed an R-15 in our den. Since we have a Samsung Series 2 S4080R in the living room I'm familiar with the Tivo system. I like the interface. Can't say the same for the R-15 interface.

I'd like to use the Hughes for a while and then ,when the R-15 software is more stable, go back to using it. Can I just unplug the R-15 and replace it with the free Hughes? Do I have to contact D*? If it is easy, I'll do it, otherwise ,I'll just keep the R-15 in the den and get used to using it.

Advice will be appreciated,

Barbara


You will have to call and activate the Hughes and deactivate the R-15. It is usually pretty simple barring any problems with the equipment.

[jtb]

Was told by customer retention to enjoy the new r15 the installer brought,and to ship the refurb back to Directv.I was worried about getting hit up for the 150.00 non activation fee.Installers work order said to install r-15 and he wouldn't modify it to install a refurb.Kind of a punk.Just wanted to get him out.

[RobD]

Remember, had the R15 installed by the installer while the HDVR2 hid in the closet. They put a 2yr commit on my account at that time. The ghost HNS on my account was replaced with the R15 and I had "annual commitment" on my online account.

Continuation of my saga:

Called DTV today. After 30-40 minutes on hold, I got my commit taken off the account. The rep looked up my order number and then the promotion linked to that order. She agreed I shouldn't have a commit, but that the retention department was the only ones that could take it off. She called them and left me on hold. Somewhere during the wait she came back and said I wasn't one of the "best customers" listed. But after more holding, she came back to me and said that I was taken care of and the commit was taken off.

I just checked my account online, and that is now the case. BUT - the ghost HNS unit has re-appeared on my list of equipment on the left-hand side of the "My Account" screen. It doesn't show in the active equipment. So, those of you who received a refurb and had an installer bring a new one and kept it, make sure you activate the HDVR2. Looks like they know you have it.

I'll deactivate the R15 in a few days to save for a rainy day and get the HDVR2 activated. I don't plan on paying $150 for a refurb unit in just under 30 days!

[wa6tkq]

I received a free refurbished Hughes HDVR2 from DIRECTV, installed it myself, had it activated, and saw the software version updated overnight to 6.2. However, I am experiencing the notorious random frequent re-boot problem reported on another thread. Is this free refurbished unit under any sort of warranty? If so, is the warranty covered by Hughes or DIRECTV? I wonder if my refurbished unit is one that was originally returned by a customer because of the re-boot problem.

[nlayton]

Is this free refurbished unit under any sort of warranty? If so, is the warranty covered by Hughes or DIRECTV? I wonder if my refurbished unit is one that was originally returned by a customer because of the re-boot problem.

In the manual that came with it it says on Page 142 "90 Days Free Labor/One Year Parts Exchange"

It should be covered. Call them (DTV), the sooner the better!

[Boston Fan]

Does anyone know if the DirecTivos and the R15 use the same dial-in numbers?

[or270]

Does anyone know if the DirecTivos and the R15 use the same dial-in numbers?

When my was installed the installer said it is a 1-800 number.

[nlayton]

Does anyone know if the DirecTivos and the R15 use the same dial-in numbers?
My installer said the whole reason DTV made the r15 was because you don't ever need a phone for it! The tivo had to be hooked up to the phone at least 1 time to get it to record. He said so many people had issues with this DTV commisioned the whole r15 just on that minor point.

What a crock!

[Mr2sday]

The 800 number downloads the current list of local numbers. Then it calls the number on the list that you say is local.

[farleyruskz]

The DirecTiVos make two separate calls - one a few times a month to TiVo, and one once a month to DIRECTV.

The R15 makes only one call a month, to DIRECTV.

The numbers both units use to call DIRECTV is the same (an 800 number).

[Martin Tupper]

No, it picked the right dish. It has attempted to make the daily call and it's on the phone for over an hour, but has been interrupted each time. And I cannot change the dialing prefix to add *70, because any attempt to add a dialing prefix immediately reboots the machine.

I am currently completely clearing the machine and keeping my finger crossed.

UPDATE:

After executing a "Clear & Delete Everything", my new refurbished HDVR-2 is happy and healthy, and has updated itself to v. 6.2.

Sweet deal!!

[tortio]

UPDATE:

After executing a "Clear & Delete Everything", my new refurbished HDVR-2 is happy and healthy, and has updated itself to v. 6.2.

Sweet deal!!

Is that the trick? I've been going nuts trying to get mine to update over Vonage, (my R10's do not have any problem). I did get the menu that wanted me to reset the HDV2, but I just did a reset. If I do a "Clear & Delete" I might already have the upgrade waiting for me?

Also, where is everyone getting their FA120's? I'm having a hard time finding them locally.

Thanks.

[DAVIDGR]

Did the installer activate it or not?

Yes. The installer activated it with no annual commitment.

[djeffries21]

I received a DVR40 via FedEx on FEb 8th. Today the installer showed up with a R-15 I had already activated the DVR40. The installer ran 2 more lines and activated the R-15. No annual commitment the only thing the CSR did was try to sell me a $7.95 monthly protection plan. As much as I dislike the R-15 its free. Good deal though for 14.95 - 2 DVR's, free install.


2-RCA DVR40's
2-R-15
1-Hughes SD-DVR40

[SteelersFan]

Also, where is everyone getting their FA120's? I'm having a hard time finding them locally.

Thanks.
Try this (http://www.tivocommunity.com/tivo-vb/showthread.php?t=266939). :up:

[sin4jon]

Just got phone call from APEX(local installer). They set up my appointment for Feb. 22 and said that they knew about the tivo unit being dropped shipped. Still wondering if the R-15 will still come out? Told them I would need another line run and that I would also need a new multiswitch. They called back and told me I would have to call D* if I want to add that to my work order. Weird?

[DvrDad]

Here's my lovely experience with the dvr4me deal. I received a refurbished RCA dvr40 about a week and half ago and everything worked great after it was activated. A couple of days later when I was watching t.v. for about an hour the menus started freezing on me. It even took me about 10 minutes to start a movie I had just recorded. I spoke to level two tech support and they finally decided to replace it with another refurbished unit.

Yesterday I received a Samsung 80gb dvr and after I installed it there was no audio, but I did have all of the menu noises. I did all of the tech support fun again and then finally I was transferred to another department to see if I could get a new unit. I was told that I would have to pay $99.00 for the new unit and another $99.00 for installation. She also told me that I must return all of the receivers or I'll be charged $400.00 for each. She told me no new unit and sent me back to tech support.

Now I'm going to receive my third dvr and hope that this one will work. I was also told that they will be sending me two return labels for the RCA and Samsung dvrs. I told tech support that I guess they'll have to keep sending dvr's until they eventually get it right. They kept telling me that they were sorry but really couldn't do anything about it.

DvrDad

I've received my third Dvr, it's an R10 and so far it's working. There was also a return label on the box for one of the defective dvr's. They are supposed to mail me another one to send the other dvr back. Now I have one working dvr and three remotes. :)

[darwin-t]

I wanted to order one for a spare, but the "terms and conditions" says any receiver not activated within 30 days may result in a $150 charge. :(

[scalo]

Just activate it and then deactivate it, it's that simple.

[Mr. Soze]

I got a refurbished HDVR2 by Fedex.

[Guindalf]

Was told by customer retention to enjoy the new r15 the installer brought,and to ship the refurb back to Directv.I was worried about getting hit up for the 150.00 non activation fee.Installers work order said to install r-15 and he wouldn't modify it to install a refurb.Kind of a punk.Just wanted to get him out.

This seems to be a random choice by the CSRs. I was told to "keep the Hughes in case I ever needed it" and there was no need to return it. I told him to notate my account to that effect so that when I get a $150 charge, I can tell them what I was told this call.

[PhilipDC]

Got a Hughes SD-DVR40 via Fedex several weeks ago. Installer came out Saturday to do installation. He wanted to charge me extra for a bigger multi-switch (I also have an old Philips Series 1 and a HD Tivo) than the work order listed. I called Directv and they changed the work order and told the installer to use the bigger one. He screwed something up hooking up the line from my OTA antenna (for my HD unit), but I caught it and had him fix it before he left. Everything else went OK with the installation--I put the new unit in our master bedroom and moved the old Philips unit to our guest bedroom (our 3yo calls this room her "living room"). The new unit activated fine, but shortly afterwards, it got stuck in a "Powering Up" loop. I called Directv and they are sending a new one and the guy said I didn't have to send the defective one back. I guess I could send it to Weaknees and have a new, bigger hard drive installed.

[curbside]

I received my Hughes DVR40 last week and the CSR had problems getting it working because it didn't have a RID number, so she ordered me up another one.. I got online here and found out you don't need a RID number to activate it so I called the retention line. They got it working no problem. I had the CSR cancel the replacement DVR40. Well, today it arrived by FedEx. What should I do with it? Should I send it back, give it to a friend, just keep? I wasn't even charged the shipping for it. There's no card for it since she told me to use the one that came with the first unit. I guess I'd have to order a card now to make it work... jeeze... oh well. The CSRs are nice but not very informed.

[JohnTivo]

My DVR4ME HDVR2 died two days after setting up... got a unrecoverable GSOD.

I decided to replace the drive myself as I do not want to deal with D* and getting a replacement. Anyway, after opening up the unit, I was surprised by how dirty the unit was. I've not seen so much muck on the inside of a CE product or PC ever... the thing looked like it had been operating outside in a dust storm.

The unit has a reconditioned sticker on it, so I was expecting much. I highly doubt D* did anything but reimage the OS on the existing bad drive before shipping it back out.

Despite the hassle, $14.95 is a great deal... hopefully my repair will hold and it is not something else that caused the GSOD...

[tortio]

Just a note to mention that I activated my 2nd DVR4ME tonight myself using the access card that came with it. The CSR asked me if it was an R15 and I said no and then I read him the card number, the serial number of the HDVR2, and what was the RID number. I told him it didn't have one, and he said, "oh, okay" and we were in business.

I just checked my account online and the additional receiver was there and no additional annual commitment. I did not de-activate one at this point.

Now, if I can just get that update to download... or I guess I can get the image from PVTnet.

Thanks!

[Boston Fan]

I now have both the R15 (brought by the installer) and the HDVR2 (delivered by FedEx) activated. No problems at all re: additional commitment.

[webprofits]

ADVICE PLEASE...

I'm taking advantage of the DVR4ME offer. The unit is supposed to arrive the end of this week (2/17/06). I also have an install date of 2/24/06.

When my shipped unit arrives should I just then cancel the installation? I don't need any help since I'm just adding the unit to a bedroom. I already have the coax pulled.

If I DON'T cancel the install should I let the guy give me a 2nd unit and just "keep it"? If so, am I obligated to activate? Should I active and then deactivate to keep? Can I just tell the installer to leave the unit and have a nice day? I don't need the unit but if he's gonna leave it and I don't get charged why not keep it?

Thanks in advance for replies.

[Larus]

I have "Lifetime" DVR service on my DirecTV account. If i take advantage of the "DVR4ME" offer, does anyone know if there is any question as to this additional TiVo DVR being included on my lifetime DVR service, without any additional monthly DVR fee?

[everklier]

I have "Lifetime" DVR service on my DirecTV account. If i take advantage of the "DVR4ME" offer, does anyone know if there is any question as to this additional TiVo DVR being included on my lifetime DVR service, without any additional monthly DVR fee?


i have had lifetime serviceon my account since i bought my first dsr6000. when i added the r15, at first they said no additional charge, but the dvr service did not activate on the r15. when i called back to have them activate the dvr service on the r15, they told me i would be charged a dvr fee of $5.99. when i told them i have lifetime on my account, they said that was for the tivo service.

i told them to activate anyway, so i can test out the r15. if i can cope with it, ill call retention and complain about my lifetime service, if i dont like the r15, im just gonna cancel it and throw it in the closet for the time being.

[Larus]

Under no circumstances do I want an R15 non-TiVo DVR.
The "free" DVR offer specifically says a TiVo DVR. Has anyone else added a TiVo DVR (not R15) under the "DVR4ME" offer who has "Lifetime DVR" on their account? Did DirecTV try to charge an additional monthly fee for the "free" TiVo DVR?

[gfb107]

I just received 2 HDVR2-Rs, although I only ordered one. I called DirecTV and unfortunately they are sending me a return shipping label to send the second one back to them. It didn't come with an access card anyway.

[Sue C.]

It didn't come with an access card anyway.
Are you sure? Mine was stuck under the box flap.

[Sue C.]

I ordered on 2/9 and received a refurbished Hughes HDVR2 today via Fedex. Looks in good condition, all parts are there, and it powered up just fine (not hooked to the satellite connections). Still undecided about whether to do the install. Planning to 'zipper' it and I might just use it for MRV.

[morgantown]

Ordered a box a week or so ago. Recieved Hughes DVR40 that would not display video although the guide worked fine. Installer brought and installed 4X8 m/s and R15. Disconnected R15 and requested replacement for DVR40. Just got a R10 today (no hacking planned here so it is fine with me) and had to request a return label for the DVR40 as apparently DTV wants to try to fix it again...

[aypwip]

I had a DSR704 shipped to me. I just canceled the install since I already pulled the cable to the bedroom. Unfortunatly the 704 had a bad power supply and died a day later. I called customer service and they sent me a R10 as a replacement. The good thing is I don't have to send the 704 back. I think I might pick up a new power supply for it and either eBay the R10 or keep it as a spare. I have a DSR708 that I zippered already and would like to do the same to the 704.

Anyone know if the power supply in the R10 with work in the 704? If it did I could just swap power supplys and save myself a few bucks and gain a bigger hard drive as well.

[gfb107]

Are you sure? Mine was stuck under the box flap.How right you are! Now I'm bummed that I have to send it back.

[scalo]

How right you are! Now I'm bummed that I have to send it back.
Just call and see if you can keep it. even if it means another $14.95 seems worth it to me.
Scott

[curbside]

Now I've received my third DVR from this offer. I've already activated the first one that came (Hughes DVR40). Then I got a Samsung SIR-S4080 and today came an R-10. There were no cards with the last two. My online account shows the last two were canceled orders so I guess I'm not responsible for them <shrug>. I'll just keep them. Maybe I can find a use for them. I already have 3 other Directivos activated.

[bnm81002]

I haven't activated my Philips DSR704 unit that I received yet because the installer needs to relocate a standard receiver to my mom's bedroom, it's scheduled for 2-20(Mon), hoping there's nothing wrong with the unit, seems to me many of the units from this offer are defective within a few days/weeks, maybe someone should start a poll or thread about defective units from this Directv offer

[xr400]

I am totally ignorant on most of this. After 15 years of cable hell I finally switched to D* 6 months ago. I have 1 Tivo DVR (Samsung 4080) and 1 D10-200 receiver. The DVR is great, the D10 is o.k., the D* service has been a dream compared to TimeWarner Cable.
I would love to have another DVR like the one I have, (is that possible?) and after reading this I am very affraid to mess with something working great after my previous nightmare.

[Teacher Steve]

I posted this in another thread, but maybe it is more relevant here...

I just purchased a DTivo last Friday (2/10) under the DVR4ME promo. The earliest install I could get is March 9!!

Anyway, this poses an interesting scenario. Since D* goes to lease only on March 1, what happens if the installer also brings an R-15 on my install day (3/9) as many of you have experienced...will it be considered a "lease" unit, or will it be a "purchased" unit since the order was made before March 1?

I am envisioning mass confusion amongst the D* CSR ranks on this one.

Another possibility is that D* will get wise to the fact that installers are also bringing R-15's, and have them stop adding them to their work orders altogether, thus putting a kabosh on that scenario altogether by the time I'm scheduled for an install.

Thoughts?

Thanks, Teacher Steve

[smokey]

I got a Philips DSR7000. Is that good, or bad, or what?

[crkeehn]

I got a Philips DSR7000. Is that good, or bad, or what?


Does it work?

I got an RCA DVR40. Everything seems to work, the receiver phoned out and downloaded 6.2 without problems and programs are being recorded when they are supposed to record. It's even quiet.

If it works, you got what you want, A DirecTivo receiver and at a bargain price. You can always upgrade the hard drive later.

[Markman07]

Wish it would let me order a 2nd one! :-)

[smokey]

Does it work?

I got an RCA DVR40. Everything seems to work, the receiver phoned out and downloaded 6.2 without problems and programs are being recorded when they are supposed to record. It's even quiet.

If it works, you got what you want, A DirecTivo receiver and at a bargain price. You can always upgrade the hard drive later.
Just got it this morning. I haven't had a chance to hook it up and activate it yet. Update later today.

Update
Just called and activated it and everything seems to be working great! :up:

[amcanzo]

Installer just left.
He said his w.o. noted that I already had the Tivo. He did have an R-15 in the truck, but would not give it to me, unless I did not have the other one. I could have lied but the the other one is already activated. I did get a 4x8 multi switch out the deal :)
The installer was kinda of clueless. He did not know the R-15 was not a Tivo

[Larus]

Under no circumstances do I want an R15 non-TiVo DVR.
The "free" DVR offer specifically says a TiVo DVR. Has anyone else added a TiVo DVR (not R15) under the "DVR4ME" offer who has "Lifetime DVR" on their account? Did DirecTV try to charge an additional monthly fee for the "free" TiVo DVR?



Has ANYONE activated an additional TiVo DVR under the "DVR4ME" offer? Did DirecTV try to start charging a $5.99/month DVR fee even though you have "Lifetime DVR", or was the additional TiVo DVR included under the "Lifetime DVR" on the account? This makes all the difference for me on the "DVR4ME" offer.

[tall1]

I got my refurb'd HDVR2 delivered yesterday 2/14/2006 via FEDEX, ordered 2/6/2006. Installed and activated last night replacing my R15 which is going into my kids room; poor kid but he was excited cuz he doesn't know any better.

Here's my question, I got an installer scheduled this Friday. Since I only have one coax available (2 coax are already installed, only one hot) to the HDVR2, can I ask the installer to add another multiswitch due to the fact I have used all 8 outputs? Will he do this at no charge per the free standard install?

[Tonedeaf]

I got my refurb'd HDVR2 delivered yesterday 2/14/2006 via FEDEX, ordered 2/6/2006. Installed and activated last night replacing my R15 which is going into my kids room; poor kid but he was excited cuz he doesn't know any better.

Here's my question, I got an installer scheduled this Friday. Since I only have one coax available (2 coax are already installed, only one hot) to the HDVR2, can I ask the installer to add another multiswitch due to the fact I have used all 8 outputs? Will he do this at no charge per the free standard install?
You might want to call DirecTV back and have them add it to the work order. That way there will be no surprises to anyone of what needs to be done. It will be included in install.

[dbish]

Received my Hughes HDVD2-R yesterday. Fired it up and activated no problem. It came with a 40Gb so I fired up my new 250gb drive, my new 6.2 image, and the zipper disk and loaded the new drive with network connection via usb and it is humming along as we speak.

THe best part was I called to cancel the installation and they credited my $16 shipping/handling fee back to my credit card!

[jizzo]

Just call and see if you can keep it. even if it means another $14.95 seems worth it to me.
Scott





An HDVR was shipped and an installer brought an R15. D* let me keep both for 14.95.

[Miller6988]

Received an HDVR2 today via Fedex. I called D* to make certain the installer would be bringing a larger multiswitch. CSR asked me "are you having the DVR shipped to you?". I told her I wasn't sure, then she tracked it and told me it was delivered. Wonder if this means the installer will also bring one? We'll see on Friday!

[Wolffpack]

I got my refurb'd HDVR2 delivered yesterday 2/14/2006 via FEDEX, ordered 2/6/2006. Installed and activated last night replacing my R15 which is going into my kids room; poor kid but he was excited cuz he doesn't know any better.

Here's my question, I got an installer scheduled this Friday. Since I only have one coax available (2 coax are already installed, only one hot) to the HDVR2, can I ask the installer to add another multiswitch due to the fact I have used all 8 outputs? Will he do this at no charge per the free standard install?
When the installer came out to my place he did install an additional 4x8 and didn't charge me. My original 4x8 was full just as yours is.

[grady]

Hello all...and Thank You for the DVR4ME thing...I read this thread Sunday(Feb 11), went to DTV and ordered mine...scheduled an install for Sat (Feb 18)... and my brand new refurbished DSR700017-R just walked in the door. Fedex must be working late, because he knocked on the door and ran, and it's 9:00 pm. Now I'll sit back and wait to hear from the installer... Thank You to all again!!!

[tall1]

Thanks Tonedeaf and Wolffpack. I contacted D* last night as Tonedeaf suggested and she only had a 2x4(?) switch on the order. It took her awhile but she was able to add another 4x8 multisiwtch to my order. This is great news, thanks guys.

[MrBill1964]

I ordered my DVR4ME on 2/11 and a DSR7000 showed up today, 2/16, via Fedex. Everything seems to be in the box, access card, cables, remote, etc. My installation is not scheduled until 2/28 so I am waiting to activate this box until after the installer shows up. I wouldn't mind having both an r15 and a series 2 box hooked up so I am hoping the installer brings an r15. Plus I need the 4x8 multiswitch as I already have 2 other Directivos up and running. Will check back after installation with an update.

[morgantown]

If the installer does show with a R15, just let him install it and activate the TiVo the next day. Some installers really don't care if you already got a DVR, others act as if they actually paid for the R15 themselves.

I let the installer activate the R15 and deactivated it a couple days later when activating the free TiVo. If for nothing else the "other" DVR will have its kinks worked out with updates over time...I'd rather have a free one in storage versus waiting on a rebate check and having a 2 year commitment just out of principle.

[DAVIDGR]

Like so many others, I received a refurbished Series 2 via FedEx and an R15 from the installer. Has anyone tried exchanging the R15 for something more useful... perhaps an HD satellite box or an HD DVR? I'd love to go for one of these if D* would apply a credit for the R15!

[Tonedeaf]

Like so many others, I received a refurbished Series 2 via FedEx and an R15 from the installer. Has anyone tried exchanging the R15 for something more useful... perhaps an HD satellite box or an HD DVR? I'd love to go for one of these if D* would apply a credit for the R15!
They won't do exchanges or the like. Just call retention and see what the best deal they can work for you. The HD receivers are free after rebate now anyway.

[Tonedeaf]

Thanks Tonedeaf and Wolffpack. I contacted D* last night as Tonedeaf suggested and she only had a 2x4(?) switch on the order. It took her awhile but she was able to add another 4x8 multisiwtch to my order. This is great news, thanks guys.
Glad it worked out for you. :up:

[darwin-t]

When I ordered mine I said I wanted to move a receiver. Actually it will be a new receiver, but they didn't give me that option on the order.I just talked to them and said if they shipped me one I could install it myself.the rep said they aren't "allowed" to ship them - they have a contract with installers. I told her they've never installed any equipment before, but she was unimpressed. I did get the install date moved up 9 days, so I'll know Monday evening what I get.

I guess if they are that anxious to spend $120 I'll be glad to let them.

Will they change a dish out or add a switch if I need it? I only have one output available but I was going to just hook up one tuner if I did it myself.

Oh, will the installer run a phone line? I don't have a jack nearby....

[morgantown]

Yea they will install a switch for you and it is surely worth having the full functionality of having two tuners. As many of the posts above have indicated, the box will most likely be shipped via fedex, and the installer may very well bring a R15 too.

[darwin-t]

Yea they will install a switch for you and it is surely worth having the full functionality of having two tuners. As many of the posts above have indicated, the box will most likely be shipped via fedex, and the installer may very well bring a R15 too.


No, it's been 3 days and no shipment. The rep said they aren't ALLOWED to ship them. :eek:

[morgantown]

Wait a day or two, really.

[darwin-t]

Okay, my installation is set for Monday afternoon. No fedex package yet, but I'm hoping it comes today or Monday.

What I need to know is what the differences are between a TiVo unit, the R10 and R15. I don't think the R15 has a 30 second skip, but that's about all I know about it. I need advice before the installer gets here.

If the RXX interface is more like a regular receiver my wife would like that, but if the new units aren't as good as the older ones I don't want one.

Thanks

[gfb107]

Just call and see if you can keep it. even if it means another $14.95 seems worth it to me.
Scott
I just called them again, cause I haven't received the shipping label, and they said to just keep it!. Can you tell I'm excited?

[willardcpa]

I just called them again, cause I haven't received the shipping label, and they said to just keep it!. Can you tell I'm excited?No that's wrong, you're not entitled to keep it. It should be sent back, but they are too busy to send you a label. They asked me to round up all of the duplicates - so you're supposed to mail it to me. :p :D

[scalo]

I just called them again, cause I haven't received the shipping label, and they said to just keep it!. Can you tell I'm excited?
My 250GB drives arrived today so I will be zippering my new DVR40's when I get home tonight.
The R-15's will be going in the closet where they belong until D* gets the software fixed

[darwin-t]

Wait a day or two, really.

You were right, master. I just got a DSR 7000.

Signed,
Grasshopper

[tall1]

Well my wife had the quasi-refurb'd HDVR2 (do they do any refurbing at all?) on this morning and it is stuttering, most likely a bad HDD. Funny thing is, no stuttering for the first 3 days until I downloaded 6.2 yesterday. Doesn't matter really, I am planning on zippering this weekend, maybe.

Going to call D* and see what they will do or should I? I certainly don't want to risk having to ship the HDVR2 back and getting an R10/R15 as a replacement. Decisions, decisions.

[morgantown]

You were right, master. I just got a DSR 7000.

Signed,
Grasshopper

TOO FUNNY! :)

[Miller6988]

Phooey...installer just came and the first words out of his mouth were, "they already shipped you a unit, right?". I saw on his workorder that it said as such. Well, no R15 for future use, but I did get a new line run to two diff't locations and a new 4x8 multiswitch. There were actually two guys and they were here exactly 30 minutes. Not shabby for $16.

[Tonedeaf]

Phooey...installer just came and the first words out of his mouth were, "they already shipped you a unit, right?". I saw on his workorder that it said as such. Well, no R15 for future use, but I did get a new line run to two diff't locations and a new 4x8 multiswitch. There were actually two guys and they were here exactly 30 minutes. Not shabby for $16.
Hmmm, will report back tomorrow with my install story. Wonder if they finally became wise to the whole 2 dvr's for $15 deal.

[heySkippy]

I ordered a unit under this program (to replace an HDVR2 with a dying tuner) and received a Phillips DirecTV DVR. The only thing I see on the back that looks like a model number is DSR7000. The front looks quite a bit like our HDVR2 and the back looks a lot like the HDVR2.

So, this is a comparable machine to the HDVR2, right? I haven't hacked anything to date but I'd like to know I could in the future. Our other TiVo is another HDVR2. Will this Phillips play nice with the Hughes in the future? My guess is this is the same thing as the HDVR2 only in Philips clothing. Hope that's right.

Thanks in advance!

[JohnTivo]

Well my wife had the quasi-refurb'd HDVR2 (do they do any refurbing at all?) on this morning and it is stuttering, most likely a bad HDD. Funny thing is, no stuttering for the first 3 days until I downloaded 6.2 yesterday. Doesn't matter really, I am planning on zippering this weekend, maybe.

Going to call D* and see what they will do or should I? I certainly don't want to risk having to ship the HDVR2 back and getting an R10/R15 as a replacement. Decisions, decisions.


Tall1, this occurred quiet a bit when 6.2 was rolled out. The drive probably has a bunch of bad sectors that become active when installing 6.2.

If you have a spare harddrive laying around, try to create an image of the old drive and copy it to the new one before zippering.

[tall1]

Phooey...installer just came and the first words out of his mouth were, "they already shipped you a unit, right?". I saw on his workorder that it said as such. Well, no R15 for future use, but I did get a new line run to two diff't locations and a new 4x8 multiswitch. There were actually two guys and they were here exactly 30 minutes. Not shabby for $16.I had the same experience as you this afternoon. Believe me, you were spared a great deal of frustration by not having to deal with the R15.

[tall1]

Tall1, this occurred quiet a bit when 6.2 was rolled out. The drive probably has a bunch of bad sectors that become active when installing 6.2.

If you have a spare harddrive laying around, try to create an image of the old drive and copy it to the new one before zippering.Thanks John. Not entirely sure what you mean. I have a 200GB that I was going to use for my new drive. So you recommend copying the image from the original to the new 200GB and then zipper the new drive? This is my first attempt at doing this so forgive me if I am slow on the uptake. Thanks again.

[colbs]

I got my HDVR40 via fedex a few days ago, and I called Ironwood about the notes on the install and they said there isn't anything about the tech to bring out a new unit. My install is on Monday (2/20) and if he doesn't bring an R15 I'd be interested in obtaining one in exchange of the HDVR40.

-Colby

[MikeF]

I got my HDVR40 via fedex a few days ago, and I called Ironwood about the notes on the install and they said there isn't anything about the tech to bring out a new unit. My install is on Monday (2/20) and if he doesn't bring an R15 I'd be interested in obtaining one in exchange of the HDVR40.

I'm curious... Why do you WANT an R15? There is a thread for Trading units. My guess is there are a number of people that got R15's that will quickly trade you for your HDVR40...

[codespy]

I posted on another thread but they are all out of Tivo units (except HR10-250 which they won't give away). Thay are sending out R15's now- just got mine today. Not refurbished but brand new. It was a replacement for the HDVR2 they sent me 2 weeks ago that went bad. What a crock.

[colbs]

I'm curious... Why do you WANT an R15? There is a thread for Trading units. My guess is there are a number of people that got R15's that will quickly trade you for your HDVR40...

It's for the bedroom where it won't get much use and I figured why not get one while I can without having to lease it. Also why not get it since it's the latest & greatest. The least I could do is find a bug and report it.

[colbs]

I posted on another thread but they are all out of Tivo units (except HR10-250 which they won't give away). Thay are sending out R15's now- just got mine today. Not refurbished but brand new. It was a replacement for the HDVR2 they sent me 2 weeks ago that went bad. What a crock.

Ah ha! Thank you for mentioning that, I knew I saw a thread floating around with that specific topic and I just found it.

Thanks

[crkeehn]

My saga is complete. I got the DVR in a timely manner, an RCA DVR40. The installation was scheduled for last week and when the installer came out then, they wanted to charge me a custom installation fee as I was having a blowout DVR installed. I refused to pay extra and they left.

I hooked up my one line and had the unit activated with the adding on of a commitment. Three calls later, the commitment was removed and a new installation was scheduled for yesterday. In the meantime, the receiver had downloaded 6.2 without any problems.

Yesterday the installer came out (the same one from the week before) and this time there was no problem. He ran the second line, and extended the first line a few feet as the line was too short. There was no issue over the DVR so apparently DTV is getting the word out.

Now my sons have their own DVR, 6.2 and 30 second skip activated. They're in heaven.

It's a nice quiet unit, too.

[turt]

I ordered a unit under this program (to replace an HDVR2 with a dying tuner) and received a Phillips DirecTV DVR. The only thing I see on the back that looks like a model number is DSR7000. The front looks quite a bit like our HDVR2 and the back looks a lot like the HDVR2.

So, this is a comparable machine to the HDVR2, right? I haven't hacked anything to date but I'd like to know I could in the future. Our other TiVo is another HDVR2. Will this Phillips play nice with the Hughes in the future? My guess is this is the same thing as the HDVR2 only in Philips clothing. Hope that's right.

Thanks in advance!

I'm curious too. I got the same one. It took an hour to activate because there was no receiver id anywhere and when I told them the model number, the csr was baffled. In the end, the tech support said the reason is because "this model does not have a receiver id number." Tell them that early on and save the headache.

[heySkippy]

turt, I had exactly the same problem just this morning. The CSR would not accept that there was no RID number and finally transferred me to someone else who eventually saw the light and activated me. Total time, about an hour.

edit- regarding the similarities, they are the same machine inside. I took the hard drive from the HDVR2 and put it in this new one and there's just no difference. I don't even have to reprogram the remote codes on our MX500.

[sgsmith]

Went through the order process on Tuesday, Feb. 14. Received a Phillips DSR-7000 on Friday, Feb. 17. Full set of cables - S-video, red/white/yellow, phone - along with a peanut remote. Connected everything up to previously run dual RG-6 cables last night. Found that the 6.2 software was upgraded overnight. Activiated Saturday, Feb 18.

The confirmation email shows an installation date of Feb 23. I think I can cancel that call!

Drat - Just noticed that the web site shows a one year commitment, even though the CSR said there wasn't one. Guess I'll call them later on this.

[Tonedeaf]

Hmmm, will report back tomorrow with my install story. Wonder if they finally became wise to the whole 2 dvr's for $15 deal.

My installer was here this morning. Ran an additional line of coax to my master bedroom and installed a new R15 DVR. So out of the deal, got a HDVR2, an R15, a new Zinwell 6X8 multiswitch. Oddly enough, my current multi switch had a bad 8th port on it so was not getting a signal from it to the Sat 2 connection on the DVR.

Installer called the receiver in to activate and it was all automated. Did not speak with anyone. I waited till he left and called and spoke a CSR to insure that the 2 year commitment was not added. It was added and the CSR proceeded to remove the 2 year commitment from my account.

Now I have 2 R15 receivers that won't be hooked up. My whole house is Tivo;d now. :)

Anyone want to buy 2 new R15's??? :)

[Boston Fan]

That's awesome, Tonedeaf! :D

[g8wayrebel]

I got an r15 delivered by the installer. It came along with a d10 replacing an defunct receiver and an additional d10 I added to the system. They initially set it up to be shipped , but called back to set up an installation due to having to change the multiswitch from 3 into 4 to a powered 3 into 8. I have two DVR's and 3 receivers using 7 lines so the old multi switch wasn't gonna cut it.
I have a 35-TR34MS 3 into 4 multiswitch if someone needs one.

[Teacher Steve]

Wish I could change my vote...

I wanted to activate my RCA DVR 40 today (I purchased it through the DVR4ME deal), but I found that it came with the wrong power cord!!

Anyway, I called D* and after being transferred 4 times, a very nice CSR told me they couldn't send out just a new power cord, but they would instead send me another unit. I asked if it would be a "like" replacement. The CSR told me that they would try, but they can't guarantee it. They would send me whatever they have.

I wonder if I end up with the R-15?? I hope they haven't run out of Tivo's because I would obviously prefer a Tivo over an R-15.

[wa6tkq]

When I signed up for this free refurbished DVR, my account showed this order as "Installation not scheduled". I assumed this meant no installer would show up so I installed the DVR myself 8 days ago. To my surprise, an installer telephoned me today and said he was on his way to install my DVR. I told him to cancel the install. A few minutes later, directv called me to verify the cancellation. I wonder if others who assume they received this with "no installation" are scheduled for an unexpected installation.

[Boston Fan]

Maybe others have already seen and posted on this, but I just noticed it. In the Terms and Conditions of the DVR4ME offer is the following statement:

"Offer and equipment are non-transferable and may not be resold."

I have no plans to sell my equipment, but I wonder if people selling their units (or giving them to friends/family) down the line will have trouble, or if it's something that just falls by the wayside.

[JGL]

I'm curious too. I got the same one. It took an hour to activate because there was no receiver id anywhere and when I told them the model number, the csr was baffled. In the end, the tech support said the reason is because "this model does not have a receiver id number." Tell them that early on and save the headache.


For those of you activating the Tivo units and having a CSR insisting they need a RID #...give them the FCC # listed on the back of the unit. It's in very small print right below the Serial and Model #'s...on mine, it was a number ending in HDVR2. After the CSR inputted that number, it was accepted and she was happy.

JGL

[Tonedeaf]

For those of you activating the Tivo units and having a CSR insisting they need a RID #...give them the FCC # listed on the back of the unit. It's in very small print right below the Serial and Model #'s...on mine, it was a number ending in HDVR2. After the CSR inputted that number, it was accepted and she was happy.

JGL
Or just call back and hopefully get a capable CSR. They can do it without the RID, some of the CSR's seem to not know how.

[darwin-t]

I got my DSR7000 via Fedex.
The guy is coming to install tomorrow. If he brings an R15, what should I tell him? Let him install it, keep my mouth shut and call D* later? Or leave the R15 installed and keep the DSR7000 for a spare?

I probably won't want to keep the R15 hooked up. If this does happen I would want to deactivate it, activate my DSR7000 and see if I can give the R15 to my daughter to use at her house on her own account.

If D* wouldn't let me do that I'd just as soon tell the guy to keep his R15.

[Boston Fan]

I got my DSR7000 via Fedex.
The guy is coming to install tomorrow. If he brings an R15, what should I tell him? Let him install it, keep my mouth shut and call D* later? Or leave the R15 installed and keep the DSR7000 for a spare?

I probably won't want to keep the R15 hooked up. If this does happen I would want to deactivate it, activate my DSR7000 and see if I can give the R15 to my daughter to use at her house on her own account.

If D* wouldn't let me do that I'd just as soon tell the guy to keep his R15.
I'd just let him install it, and decide later what you want to do with the R15. Make sure that you activate the second unit so you don't get hit with a $150 charge for not activating it.

[Larus]

OK, I have installed my $16 DSR7000 and tested it for two days and it is fine. I wish to now de-activate it so that I can save it as a spare, backup DirecTiVo. Does anyone know if I can de-activate it on line, and if so, where on the DirecTV website?

[SteelersFan]

OK, I have installed my $16 DSR7000 and tested it for two days and it is fine. I wish to now de-activate it so that I can save it as a spare, backup DirecTiVo. Does anyone know if I can de-activate it on line, and if so, where on the DirecTV website?
You have to call them. They have never asked me why I have deactivated a box.

[Tonedeaf]

Just deactivated my R15 that was installed on Saturday. This time unlike others they asked why I was deactivating the receiver after just 2 days. Just made something up.

I asked to verify my commitment. I knew I had a 2 year commitment from when I got my first R15 back in November. The guy I spoke with said I was under no commitment. :eek:

My post above mentions that I called in after the installer left Saturday to insure that my 2 year commitment was not re-started. I think the CSR I got took my 2 year commitment off entirely. :eek: :D Maybe I just totally lucked out. I plan on calling in a few days and inquiring once again.

On the DirecTV website, I did notice that when I would go in to change my programming, there was a section at the bottom once I chose a package that did say 2 year commitment. Now this does not appear.

Here is what shows for my package now:

Programming Service

DIRECTV DVR Service
Network: CBS HD
Network: FOX HD
Network: NBC HD
OPCION ULTRA ESPECIAL
HBO STARZ SHOWTIME CMAX SPORTS
HD Package
Additional Receiver
No Annual Commitment


Change programming
package

[farleyruskz]

Sounds like your assumption is correct; the CSR removed your commitment completely.

Nice. :)

[apollo04]

quick question - i'm not too familiar with this, but here it goes - i jumped in on the deal. I already have a regular receiver on my bed room, and i want to replace with a drv. But I don't want to drill a second hole on the wall of my bedroom. If the installer comes, can I tell him, I'm fine with one line - and don't really want the second line into dvr?

Also, one of my coworker had a similar situation - one line in a room, and didn't want to drill another hole. So, he used a regular coax splitter from Radioshack, and split the incoming dtv coax wire, and fed the two input into the dvr - and he claims it works fine? Does this sound alright - I'm willing to try that myself, rather then drilling another hole on the wall.

[morgantown]

First question: Yea no problem.
Second question: only in limited circumstances. Short explanation is half channels come in on even transponders, the other half on even ones. Your receiver tells the LNB to change the transponder by sending voltabe up the coax to the LNB. When both channels are on either even or odd all can work. The problem will be when one tuner needs an even transponder and the other tuner needs an odd one. Then you will get no satelitte signal, etc. Frankly leave the splitter out of it and have one tuner that works, versus two that will be spotty and miss shows and cause headaches...

Check out the DirecTV signal LNB FAQ for more info.

[tarrkid]

Installer's at the house now (I'm stuck at work).

My wife calls to say that the installer said (just as an FYI) that since we're going to need a multiswitch (3rd DVR), there'll be a charge for it on my next D* bill. Anyone else had this?

I'm thinking a friendly call to D* makes this charge vanish (if it even exists). Should I wait until the installer has had time to enter his order, or call now to head it off at the pass? I'm afraid that if I call now, since the MS isn't in the system yet, there'll be nothing they can do but add a "note" to my account and hope it gets noticed when the work order is entered.

[SteelersFan]

Installer's at the house now (I'm stuck at work).

My wife calls to say that the installer said (just as an FYI) that since we're going to need a multiswitch (3rd DVR), there'll be a charge for it on my next D* bill. Anyone else had this?

No. I've had 2 4X8's installed on separate occasions and being charged for them was never even mentioned. Sounds like they're trying to scr3w you!

[tarrkid]

No. I've had 2 4X8's installed on separate occasions and being charged for them was never even mentioned. Sounds like they're trying to scr3w you!It's funny... The installer wasn't going to get money out of us - he very clearly stated that it was that D* would be charging me for it.

Well, I called D* to talk about it, and the CSR I talked to pulled out the literature, and reassured me that the MS is included, no charge, and that if it shows up on the bill, to just call and they'll take care of it.

Sounds like maybe the installer just isn't fully clued in.

[jasonsteele]

Installer is here right now. I asked directv for a 5x8 multiswitch and the guy is explaining to me how they cant get lines downstairs without messing the wall up.

He said he is going to run the two lines and it was up to me to do that. He did say he would fix and clean up my other three lines on my two tivos and make it four lines, but instead of a 5x8 he is cascading another 2x4 on the triple lnb 2x4.

I appreciate the cleanup on the other lines but it was a relocate and I feel like im getting screwed.

Is it me or was I just dreaming?

2 series one philips
1 hdvr2
1 phillips 7000

Is cascading bad or good?