1 Tivo w/ 2 computers

[ChickenCheese]

I installed the TiVo desktop to my laptop and it's working great. Last night I installed the TiVo desktop to my desktop because I wanted to transfer some shows to it. But for some reason, it doesn't see my TiVo. However, the laptop does and I can transfer onto it.
So I was wondering if you can only use the TiVoToGo services on only one computer? I did double check the media key a bunch of times. I don't think that's the problem. Maybe I need to reinstall the TiVo desktop?

[mrjam2jab]

I have Desktop installed on 1 laptop and 2 PCs...all work just fine...... ???

[davezatz]

It should be working for multiple computers... Could you have firewall software getting in the way?

[ChickenCheese]

It should be working for multiple computers... Could you have firewall software getting in the way?

I don't have any firewall software on that computer. This is driving my crazy :mad:
It should be working, but it's not. Maybe I should try re-installing the program again.

[alyssa]

umm.. basic silly questions here that might or might not be relivant/helpfull. Most everyone out there is probably more knowledgeable about this problem then me.

What is your home network set up?
Does your Tivo see your desktop computer? What OS is it?
Did you specify a location for the shows? I'm not sure if it's possable to NOT specify a location but it's worth double checking, file->preferences.
Is the TiVo becon running?

In general I always try reinstalling the desktop & restarting both the computer & the TiVo.

[bd4tru]

I have/had the same problem as you. Frustrated, I just gave up and I access it solely from the desktop. I would ask, though, have you tried to manually download the shows to your desktop? Somewhere around here someone instructed how to access the TiVo by https:/IP address/Media access key, etc. I don't remember the exact method, but I'm sure subsequent posters will help you out.... If you can manually access the TiVo from both computers than I would submit that it's a software issue.

[davezatz]

You're on target... httpS://IPofTiVo. To log in use "tivo" as your username and your media access key (MAK) as the password.

I wonder if the TiVo services are running on computer in question?

[ChickenCheese]

I'm not the most computer literate, but I'll give the manual download a try.
I assume you can get the IP of the TiVo through the menus on the TiVo itself?