Freebies from D*

[scalo]

I called D* today at 1-800-824-9081 (retention) just to see what kind of offers they had for existing customers, no threats about leaving of a better deal somewhere else. The gentleman that answered the phone asked how he could help,

Me: I was checking to see if you had any offers for current customers

Directv: What would you like?

Me: What do you have to offer?

Directv: We have free equipment, money off your bill each month, or premium packages.

ended up getting $5 a month off my bill for 1 year, HBO $2 a month for 6 months and Showtime Free for 6 months and a new R15 for $14.95. And all I did was ask for it, no lies or empty threats just nice and polite.

Scott

[rkester]

Nice when they do something for ya like that without having to resort to threats lies or multiple call backs to get a helpfull person.

I was thinking about calling myself to inquire about HD content and getting some of it without spending money to get it.

I've tried to get them to send me a free DVR 4 or 5 times and they just act like im not worthy of their $99 equipment.

[SpacemanSpiff]

Of course if you accept the R15, you re-up yourself for 2 more years.

[scalo]

yes I extended my contract, but I am not planning to leave anyway so it did not matter. I have been with D* for 9 years and have been happy with them and my only other choice is Bankrupt adelphia so I will stay where I am.
Scott

[chudel]

They were super nice too - I am so keeping that number for any issues!

I walked away with no contract extension and $5 savings for 6 months. Sweet! (In truth I had the same deal last year). I only have/want Total Choice / locals so it worked out well.

Cheers!

[rick31621]

What's Retention currrently offering re the HD Tivo DVR?

[chudel]

Check the deals mentioned on this list - I think 2 people have been able to obtain a HD-DVR for free, but most of us can get the $200 rebate and an extra $100 or $150 instant credit but that's about it.

I'm curious to see if the deals become more sweet or more sour as D* approaches the 3/1 conversion from purchased to leased units.

[rkester]

Just got off the phone with them myself. I was asking about HD options to get my new TV rocking. The person was very nice and friendly and offered up all kinds of goodies.

Was offered the standard HD receiver for free with install for $14.99 shipping.

I asked about HDDVR, offered me the instant rebate of $200 making it $399. Still way too much for me. I wanted them to make it $250-200 and I would have bitten.

Asked about upgrade options later, told me they will swap my reeiver out for the MP4 ones later for about $99 including new dish as needed.

Also asked about the leasing stuff and was told this person had heard that too but didnt know anything about it.

I just went ahead and got the HD receiver. I was then offered 3 months of HD programming free, along with 6 months of Showtime and 3 months of Starz free.

I'd bet I had said something about the DVR and my price cieling of 200-250 i might have gotten that offered to me as well.

Nice to see they are willing to help a dood out here with a smile!

[rick31621]

:)
Just got off the phone with Retention.

Got a HR10-250 and the new 5LNB dish installed for $250 + $15 shipping.
Plus 3 months HD service for free.

Only took one call and one CSR.

CSR claimed not to know about the change to leasing but new about the upgrade to MPEG4. Stated when the MPEG4 comes out the switch would cost between $49-$99 to swap HD DVR.

[jbs1136]

Thank you. I saw your message and called the number. Added a 2d dvr for 14.95 s&h. Instant rebate for the cost so I don't have to wait. Very nice guy who was pleasant and helpful. Saves me waiting weeks for a rebate plus the hassle of the paperwork.

John

[NJStealth]

My comcast promotion is running out and I want to join directv. Are their any deals for Directv DVR with HD? I have HD with DVR at comcast now the dvr sucks but the HD is great. What deals are Directv offering for HD? What channels come in HD? Any input will help.


Thanks

[error]

The best I could get for the HR10-250 from a CSR was $399 after the $200 instant credit. Also offered some free or discounted Showtime/HBO, something...I didnt listen to that part really well.

It looks like the $200 rebate applies to ANY purchase of the HR10-250. So, couldnt I just buy it from an online retailer for $479 and then send in the $200 rebate to make it just $279?

Also, has anybody noticed the guy on eBay selling info to get a $199 HR10-250 still seems to be getting positive feedback that suggests people are getting the unit for $199? "cjlamarr" is the seller, do a search on that seller and check out his feedback.

[idrinkmolson]

:)
Just got off the phone with Retention.

Got a HR10-250 and the new 5LNB dish installed for $250 + $15 shipping.
Plus 3 months HD service for free.

Only took one call and one CSR.

CSR claimed not to know about the change to leasing but new about the upgrade to MPEG4. Stated when the MPEG4 comes out the switch would cost between $49-$99 to swap HD DVR.

What's the deal with 5 LNB dish? They told me, I need to get that in order to receive my locals (Philadelphia) in HD, but it is not compatible with my receiver, HR10-250. They said I would have to buy a HD (only, no DVR) receiver for $200. Did they tell you it works? Otherwise, I don't understand why you would need the 5 LNB dish?
Thanks.

[disco]

The new HD locals are being delivered in MPEG4. The HR10-250 can only receive MPEG2.

The 3 LNB dish can't see the new satellites that are delivering the MPEG4 stream. The 5 LNB can, along with the three that the 3 LNB dish sees.

The "swap" program for HR10-250 owners (to receive a HR20-250 MPEG2/MPEG4 DVR...no TiVo software) probably won't be available until Q3-2006.

[idrinkmolson]

OK, that was my understanding too, but I don't get why they would offer the 5 LNB with the HR10. Doesn't seem to be necessary.

[94SupraTT]

:(

I am all maxed out for discounts according to the rep I spoke with at retention. I have the following discounts.

HBO $2-6months
Showtime free-6months
Starz FREE-3months
$5 credit-6months
SD-Tivo FREE (I got my $100 rebate check already)
HD-TIVO $99 ($499-$200 instant credit, and $200 mail in rebate)
HD pack FREE-3months
also got a $50 referral credit this month

[disco]

So, why the ":(", Supra?? That's much more than most of us are getting...

[94SupraTT]

So, why the ":(", Supra?? That's much more than most of us are getting...

I know but you can never get enough free stuff. :D

[rkester]

I got my freebie DTV HD receiver this weekend and got it installed.

The installed (was nice but he was a country boy) showed up, told me I didnt need a new dish, and then proceeded to unpack the reciver and such. He then told me how I should use HDMI, not asking if my TV had the capability.

To get things up and running, I had to jack the receiver into my setup in a temp location. He called in to activate for me. THe guy we got was about as dumb/slow as a frozen mule. The installer got tired of his slow and poor skills (after repeating several numbers to him 4 times in a row) and handed him off to me... where the DTV guy yawned and mumbled most of the time. He didnt get stuff turned on correctly, then finally the programming started to show up. Took about 30 minutes because he was that frozen mule guy. Some of the periods on the phone he was just sitting there saying nothing and we didnt know if he was doing something or just literally sitting there staring into space at his desk.

So finally got it activated and programing coming in.

So, the installer then flips thru the channels and tells me things like how High Definintion is far superior to regular TV and some people cant see the difference between the 2 but he can. I didnt have the heart to tell him the tvpicture he was seeing was running thru S-Video at the time;) ;)

Once he was gone, I got the reciever into its new home in my system (and into the component connecters) and played around. Still reeeeally wish I had the tivo but im going to score the new HD S3 when they come out so Im not too worried.

I watched misc stuff including spidrerman 2, some nature show that was literally sunrise or something just continuous (pretty lookign) and some other misc stuf.

Now just need some real content in HD!

[HogarthNH]

So finally got it activated and programing coming in.

I watched misc stuff including spidrerman 2, some nature show that was literally sunrise or something just continuous (pretty lookign) and some other misc stuf.

Now just need some real content in HD!

Try "24" tonight. I can't think of a better test -- and Fox23 is pretty easy to get around Tulsa.

[rkester]

Ive had the locals via my tv since dec but its nice to have new stuff to try. abc is a real pain tho.

[Dood]

I called D* today at 1-800-824-9081 (retention) just to see what kind of offers they had for existing customers, no threats about leaving of a better deal somewhere else. The gentleman that answered the phone asked how he could help,

Me: I was checking to see if you had any offers for current customers

Directv: What would you like?

Me: What do you have to offer?

Directv: We have free equipment, money off your bill each month, or premium packages.

ended up getting $5 a month off my bill for 1 year, HBO $2 a month for 6 months and Showtime Free for 6 months and a new R15 for $14.95. And all I did was ask for it, no lies or empty threats just nice and polite.

Scott



Wow, I had no idea they had this department. I just got off the phone and got the same exact deal. Thanks for the heads-up! :up:

[HogarthNH]

Ive had the locals via my tv since dec but its nice to have new stuff to try. abc is a real pain tho.

Yeah -- ABC (KTUL) sucks.
I've given up on them completely.
Pity, but hey -- if they don't want to broadcast in UHF or at a frequency that people can actually receive -- it's their loss.

(I live 13 mi from the towers and can't get it at all. I'm not spending $200 on an antenna solution just for them.)

[rkester]

I cant get ABC with my rabbit ears from RS (well, I get blips of 20% if I hold it up in the air at an angle). But my cheap roof antenna (i think I paid $15 for it) picks it up nicely... Better thru my TV's built in tuner than the dish reciever does. but it does work.

Not sure why they chose the alternative bandwidth to broadcast.

[dobeman]

Called just now and got $5 off my package and six free months of Showtime. No commitment, no nothin'.

Sweeeeeeettt!

Thanks everyone,

Chris

[rkester]

They sure push Showtime dont they... I mean, its the one we get free the most and for the longest.

[Billy Bob Boy]

Just called and retention offered me a 2006 toyota celica all i have to pay is 32,000 for shipping and handling. They also offered to pay my mortgage!


Unfortunatly they only agreed to pay .0001 seconds of my mortgage which came to .00009847466666 cents. But it is a good deal. The csr said they would send someone to make me coffee every day and a nice massage. Tips are not included! average tip I was told is 300 per hour. Should I take this deal?

[Billy Bob Boy]

Called just now and got $5 off my package and six free months of Showtime. No commitment, no nothin'.

Sweeeeeeettt!

Thanks everyone,

Chris
I would double check on the no commitment. Just cause the csr said it doesnt make it so. Unless of course you record all your conversations. I cant believe they would give you freebies without re upping you at least for 1 year. But you never Know.

[rkester]

lol!

Wow you got ripped off BBB, I got the same car offered for $25,000, plus a lifetime of Showtime for free, plus 3 months HBO and a free HD-DVR based on VHS technology.

[rkester]

I've read that they will offer up programming and service discounts without the commitment sometimes, but any equipment requires 1/2 year commit. I thought I read that here at somepoint on TCF.

[Billy Bob Boy]

lol!

Wow you got ripped off BBB, I got the same car offered for $25,000, plus a lifetime of Showtime for free, plus 3 months HBO and a free HD-DVR based on VHS technology.Crap I just called again and the car is up to 35,000 and i found out the person coming for the massages is my grandma(Funny i had no idea she worked for D*) I cant get a break :( :( :( :(

[Billy Bob Boy]

Seriously though can any one verify you are getting this stuff without reupping?

[bv1187]

All of you guys getting these freebies, are you through with your commitment or do you have a current commitment? :confused:

[scalo]

I had a current commitment of 1 yr 6 mo and still go everything, only I had to extend 4 mos to make a 2 year commitment again.

[rkester]

bv, usually they will just change your commitment date (if you had one) to the date you got the new deal. and then start the new 1 or 2 year from there.

[rkester]

I couldnt get my HD Reciever to be controlled by the Humax tivo via the lowband connector :(

Anyone done this?

[TrippM]

Long time lurker, first time poster. Great forum for satellite tv information.

I have been going back and forth with DTV and the retention dept for a couple of days via email and phone. I have been a DTV subscriber for 5+ years and have been happy with the service. I got a very good offer from Dish Network for a multiple DVR system that would cost a few dollars a month less for the same programming I have now and give me more capability as far as DVR recording goes. DTV retention told me they would hate to lose me as a customer but couldn't even come close to the Dish offer. They would give me the DVR's but charge $99.00 each to "install" them. I didn't consider that a deal so it looks like I'll be heading to Dish.

[LeapfrogTIVOdude]

Called and got the Directv sports pack for 2.99 a month for 6 months.

[lee espinoza]

I called D* today at 1-800-824-9081 (retention) just to see what kind of offers they had for existing customers, no threats about leaving of a better deal somewhere else. The gentleman that answered the phone asked how he could help,

Me: I was checking to see if you had any offers for current customers

Directv: What would you like?

Me: What do you have to offer?

Directv: We have free equipment, money off your bill each month, or premium packages.

ended up getting $5 a month off my bill for 1 year, HBO $2 a month for 6 months and Showtime Free for 6 months and a new R15 for $14.95. And all I did was ask for it, no lies or empty threats just nice and polite.

Scott
I just got the same thing as you out side of the R15.

[Dood]

Long time lurker, first time poster. Great forum for satellite tv information.

I have been going back and forth with DTV and the retention dept for a couple of days via email and phone. I have been a DTV subscriber for 5+ years and have been happy with the service. I got a very good offer from Dish Network for a multiple DVR system that would cost a few dollars a month less for the same programming I have now and give me more capability as far as DVR recording goes. DTV retention told me they would hate to lose me as a customer but couldn't even come close to the Dish offer. They would give me the DVR's but charge $99.00 each to "install" them. I didn't consider that a deal so it looks like I'll be heading to Dish.

Look before you leap.

Dish Networks DVR's are terrible. Just read the comparisons and you'll see what i mean.

[lee espinoza]

They sure push Showtime dont they... I mean, its the one we get free the most and for the longest.
why do you think they offer Showtime for free more times than hbo etc....?

[The Flush]

I'll take free or discounted Showtime if/when they get Arrested Development. Other than that, Showtime does almost nothing for me. Last time we had a free weekend, I don't think I found a single thing to Tivo. Free weekends are great for reminding me that I would be wasting my money to subscribe.

[TrippM]

Look before you leap.

Dish Networks DVR's are terrible. Just read the comparisons and you'll see what i mean.

Can you be a little more specific? First, let me give you a bit of info on my situation. No HD TV's, just want something that's going to record what I want to watch and show the station I want when I want it and allow us to watch different stations on the three tv's simultaneously. How hard can that be?

Quite frankly, after seeing all of the people claiming to get freebies I'm more inclined to switch now after getting nothing from DTV.

[vigfoot]

i had to call D because i was unable to log onto my acct. (turns out they did some system 'upgrade' and wiped me off completely).

anyway, since i had them on the line i told her that i was unhappy about the price increases and their move away from tivo, and that i would be downgrading from Premier to TC+.

i wasn't looking for anything but was offered a free R15. lol. i said no thanks.

[The Spud]

why do you think they offer Showtime for free more times than hbo etc....?

When I called yesterday the rep said that HBO doesn't permit them to give away their service.

For the record, I got the same deal everybody else seems to be getting, $5 off for 6 months and free Showtime for 6 months. Also offered the $2/mo. HBO deal, but declined. I didn't ask about any hardware deals, nor was I offered any.

[Bob_Newhart]

I called the number to get my freebies.

The lady was very nice.

She looked up my account and discovered that I had been underbilled for the past 2 years. She promptly assessed a late penalty fee of $90 plus back fees of $475.

Next she told me I would need to upgrade my receiver to continue receiving programming, and that the installation fee would be $299 plus expenses, and that I would need to be at my house waiting on the installer between Tuesday and Friday. If I were not at home, they would assess a $199 Non-Appearance fee.

On Sunday when the installer arrived, he gave me my used receiver and said he had an appointment and would not be able to install the receiver. His bill for the Gasoline Fee was $43.75, and then he left.

Thank you very much for this telephone number. :up:






:D :D ;)







l

[MikeF]

i wasn't looking for anything but was offered a free R15. lol. i said no thanks.
I called and they offered me a free DVR (just pay $14.95 for shipping). I told them only if they could guarentee me it was NOT an R15. She said she couldn't do that, so instead she authorized my account for a free instant rebate of $100. I just have to go pick out the DVR I want (I called ValueElectronics and ordered a DVR80). They'll credit my account after its activated (so no dealing with a mail in rebate).

I'll probably look at picking up another DVR80 in the next few weeks to replace both of my Series 1's and should be all set before the "Lease" program begins...

[Mr. Soze]

I just got an email offering me a free reconditioned 40GB DVR. "No strings attached" just $14.95 shipping. I assume it will be $4.95/mo for mirroring, but it's no extra term commitment. I expect it would be an R10, so I am not interested.

[myocom]

I just called and managed to get *most* of the above. I wasn't interested in hardware, but I got the HBO for $2/month deal plus the 6 months of Showtime.

Unfortunately, the CSR didn't seem very interested in helping me until I told him (somewhat truthfully) that Comcast was starting to tempt me away and that I was upset about the price increase. He went on a ramble about digital vs. analog and D*'s superior programming and pricing. Blah blah "True hi-def vs. 480p" blah blah, comparable packages, blah. I pointed out that their HD offerings didn't really do much for me as I don't have an HDTV at this time.

It was like pulling teeth to get him to offer anything other than the Showtime deal (and frankly, they may as well answer the phone with "Thank you for calling DirecTV, please enjoy your free Showtime") and yet all the while he was commenting about my perfect payment history and how long I'd been with D*. Although he said "We value your service, I mean, obviously, but..." he didn't seem very happy to help. :(

[Dromomaniac]

I just got an unsolicited offer via e-mail, that offers a reconditioned 40GB DVR "from last year's inventory" for $14.95 shipping. It specifically indicates that no contract extension is necessary.

I'm thinking of jumping on this offer, but have a question for those who have received similar offers. Do they mail the DVR, or does the installer bring the DVR?

I don't want an installer touching my setup; I've done all my installation on my own and would prefer to keep thing that way. Additionally, I don't have a phone line (or VOIP or anything), so I'll need to take it somewhere else for the initial setup.

In the past, I got a receiver by mail, and when the installer showed up, signed the paper that indicated he'd done the work, so he at least got paid, and then sent him on his way. :D

Can anybody advise me how it works now?

[Kablemodem]

I just got that email too. I might get it to replace a very old regular DirecTV receiver.

I would think that the shipping charge indicates that they ship it to you. I think they only send an installer if you indicate that you need your existing line relocated when you place the order.

[rkester]

Dromo, almost every time I've had the installer come to hand me equipment, he was more than happy to let me sign off that he had done his job and go so he could help the next person.

THe last one who came out to do my HD install however was bound and determined to be there long enough to do something. He iddnt need to install anything, but he did do the call to activate.

[Kablemodem]

I have one line in the room in which I'm going to put the new TiVo, so I'll have them run a second line.

[rkester]

I really should have had the guy rerun the lines from the dish. They are a nasty mess jacked into existing lines. I was going to have him run the 3rd line to the living room and forgot. I guess i can do it as Im sooo qualified to do installs. lol, i still have the old dish on the side of my house and wires running all over the place ppour.

[Kablemodem]

I just placed my order and requested the line to be relocated. I was asked to schedule an install date and it noted that the installer would bring the TiVo with him. I guess they just ship it if you don't need installation.

[MikeF]

so how do you guys get these emails? I'm signed up for stuff and have my email registered with DirecTV but I never get squat from them. Wonder if my company is filtering out their stuff at the spam gate...

Anyone care to post a copy of the email? Do you call in for the offer, or what?

[The Flush]

I just got an email offering me a free reconditioned 40GB DVR. "No strings attached" just $14.95 shipping. I assume it will be $4.95/mo for mirroring, but it's no extra term commitment. I expect it would be an R10, so I am not interested.


This email came from DTV? I would do that if they offered it to me. Can you post the text of the offer? Of course I would want it to be a series 2 instead of an R10.

[Tivogre]

This email came from DTV? I would do that if they offered it to me. Can you post the text of the offer? Of course I would want it to be a series 2 instead of an R10.

I got it too.

Here's the text from the offer:

Since you're one of our Best Customers, it's our privilege to provide special offers exclusively for you.

We'd like to offer you a reconditioned 40GB DIRECTV DVR from last year's inventory, for free. No strings attached. We have a limited quantity that we are making available only to our best customers and our employees.

We will continue to provide you offers such as this when opportunities arise. We want you to know that we truly appreciate your business and hope you take advantage of this incredible close-out offer.

Sincerely,

DIRECTV


Offer ends 2/28/06. $14.95 shipping and handling fee applies.


This is the link to the offer (you have to sign in to your DTV account):


http://www.directv.com/DTVAPP/hw/OfferDetail.dsp?OHO_ATTR_PROMO_CODE=DVR4ME

[MikeF]

The link does call it out as a DVR with TiVo technology, so its either a Series 2 or an R10... Might be worth a shot for only $14.95. Wonder what the chances are of getting an upgrade on my multiswitch so it can handle 3 DTiVos...

[The Flush]

Was there ever a 40GB R10?

[bnm81002]

what are the chances that it's a unit other than the R10 or R15? those that have taken this offer here, what unit models have you received? I want the offer as well but want to "Zipper" the unit but can't if it's a R10 or R15 unit, I'll get one from Weaknees instead, since they have several different models available :D

[TivoGuy30]

I wonder if the $100 mail-in rebate still applies for these dvr's? ...lol

[Tivogre]

I wonder if the $100 mail-in rebate still applies for these dvr's? ...lol

No. It's in the fine print when ordering.

[McTivo]

Thanks to all for the tips. I just called and got 6 months of free SHO, 6 months of HBO for $2/month and 3 months of the HD package for free.

For what its worth, the person I spoke with said that the next two national HD channels they hope to add are National Geographic and TNT.

[roberb]

So, I got this email offer for a free DVR from "last year's inventory", called retention and they verified that it was a legitimate offer but I would have to order it from the web site. So I did. For $16.18 charged to a credit card, they will ship the unit directly to me and have an installer come out to install it. Since it will be replacing a standard receiver in one of thw spare bedrooms, I really don't care about dual tuners and such. So I'll tell the installer its already installed, sign his forms and send him on his way.

We'll see how it works out. I really don't care what brand/model it is since 99.5 percent of the time it will be used just to watch TV - as I said replacement for a standard DVR.

Other than the $16, there is no extra monthly costs or commitments.

Rober

[dishrich]

Well, if it's a 35hr unit, it CAN'T be an R10. And, since D* doesn't want to activate any non-RID units, it pretty much narrows it down to the following choices:
Philips DSR704, Hughes DVR40, Samsung 4040 or RCADVR40.
Since they all work EXACTLY the same, guess it really doesn't matter... ;)

My only problem is - since I "moved", while they will ship to an alternate address, I really don't want to take a chance if they INSIST on sending out a tech to install & screw things up for me. :eek: :(

[bnm81002]

Well, if it's a 35hr unit, it CAN'T be an R10. And, since D* doesn't want to activate any non-RID units, it pretty much narrows it down to the following choices:
Philips DSR704, Hughes DVR40, Samsung 4040 or RCADVR40.
Since they all work EXACTLY the same, guess it really doesn't matter... ;)







seems to me all of a sudden non-R10/15 units are available, weaknees, PTVupgrade and now Directv have these units in stock but the catch seems to be that all the units are refurbished one way or another, since they can be hacked with "the Zipper" it really doesn't matter at all though :p
gonna call that retention # and see if I can get one of these units for FREE and maybe ask for a specific model as well, doesn't hurt to try :up:

[MikeF]

When I talked to retention (yesterday, before this email offer) they specifically said they could not guarentee anything other than an R-15. This offer from that link (just click on it in the post with the text of the email) is for a free 40GB TiVo technology DVR (thats specifically what is said) so I don't see why you'd want or need to call retention about this. I read the fine print 2 or 3 times to make sure there were no gotchas that I can see. It specifically states you don't have to keep it active for any period of time, just that it has to be activated in 30 days or there is the charge back. So you could pay the $14.95 shipping + tax, activate it, then turn it off a few days later with no penalty.

I've put the order in for one myself and it will be delivered by the installer on Tuesday morning. I'll find out tomorrow when my DVR80 ships from ValueElectronics and when I'll have that in my hands. I may be doing a bunch of TiVo hacking (zipper) by the middle of next week :). Now to go find the right network devices...

[kschauwe]

Can you order more than 1?

[MikeF]

No. You have to login to your account to place the order and I seem to recall in the fine print it says only one per account (which makes sense since they are basically giving them away). I'm still amazed that there is no contract commentment of some type attached to these.

Trying not to get too excited about this... I keep having thoughts this is too good to be true, and that the installer is going to show up with a refurbished R-15 :p .

[MikeF]

My only problem is - since I "moved", while they will ship to an alternate address, I really don't want to take a chance if they INSIST on sending out a tech to install & screw things up for me. :eek: :(
When you fill out the order, you put in your billing address and then you have a choice on the shipping address to specify where you receive your signal or elsewhere. So you can get it shipped where ever (it appears). Then just call and cancel the install.

And make sure you say "No" to if you are moving a reciever, otherwise the unit is delivered by the installer (I made that mistake, so mine is not being shipped but delivered).

[theGUYman]

Boy, I would check my next statement after accepting those freebies... to ensure that you were not automagically enrolled in the 1 or 2 year commitment plan!

Let us know!

[mgmrick]

Am I correct to assume this can not be the unhackable R10 as the offer states it is a 40 gig tivo?

If that be the case I am going to grab it

Thanks
Rick

[rvaniwaa]

Went ahead and gave it a shot. If it is a R10, I will enable it, and then just disable it in a couple of days. If it is a real TiVo (ie zipperable), I will zipper it and put it in the basement as a fileserver sort of tivo.

--Ron

[MikeF]

Am I correct to assume this can not be the unhackable R10 as the offer states it is a 40 gig tivo?
Nobody knows for sure, but thats the direction we are thinking. Since the R10 has always had an 80GB drive in it, the feeling is this must be Series 2 units they are "dumping". I'll let people know Tuesday morning what shows up at my door. I'm sure if anyone gets one before then, they will be posting what they got.

For $14.95 I took the shot, worst case, if its an R10 then I'll put it upstairs for the kids and then decide if I'll leave it activated after a few days.

BTW: I mentioned earlier that the fine print says only one per account. I've now reread the fine print, and I don't see that. Only says not valid with other offers and not eligible for the rebate, and there is no commitment. So, anyone want to try to submit two orders (or call retention and ask)?

[Dromomaniac]

When you fill out the order, you put in your billing address and then you have a choice on the shipping address to specify where you receive your signal or elsewhere. So you can get it shipped where ever (it appears). Then just call and cancel the install.Perfect! Thanks.

I'm having the unit shipped elsewhere. Interestingly enough, the last page said:

We apologize as we are unable to schedule your installation at this time. A DIRECTV associate will contact you within 72 hours to schedule your installation. If you have additional questions, please contact 1-888-355-7530. Thank you for your purchase.

Maybe the DirecTV Investigators will be at my shipping address tomorrow to see if I've "moved". :D

[customd]

I just ordered one from the link, sent to my billing adress, completely by the book. The only thing not completely "above board" is that I never received the email with the link...I got it here. (Thanks Again Y'all!)

So, I posted because I got the same message (after purchasing) about installation (rep will contact me within 72 hours). I don't think it's anything to worry about. If anything, it could be good. Their install subcontractors may be backed up and it might be easier to get the thing sent to you without the guy coming to your house.

BTW, I noticed while going through the ordering process that they said that "I need to be present at this adress to receive the FEDEX delivery". There's another good sign.

I'm in Los Angeles if that means anything as far as service rep availability goes.

[scalo]

The funniest part is "If you return your equipment within 30 days of purchase and prior to installation, you will receive a full refund, minus shipping and handling. " we are only paying shipping and handling. Just placed my order and will see wht I get.

[jr461]

As usual, when it comes to these kinds of things I got nothing!
According to the rather pissy rep I got (acted like he was doing everyone a favor by answering the phone!), if I change my account I will lose my FOX and CBS LA feeds (I had these grandfathered from the Primestar days). He said any change to the account, even a reduction in my cost for HBO and Starz will result in the loss of the distant nets.

Anyone know if he is correct? Should I play CSR roulette or do they now have a record that I already asked for something?

For the record, I was pleasant and just asked if there were any offers I might be able to take part of for long time loyal customers. Seemed like he was taken aback by the question.

[scalo]

I would try another CSR and see what happens maybe the one you got had a bad day. I don't see why lowering your monthly bill $5 or $10 for 6 mo's would mean losing your distant feeds, even adding free showtime should not do anything.

[Dirk Legume]

I would try again on the CSR wheel. I am by no means an expert on these things. But it seems to me that if they are going to take them a way, they would. Changing your account should not matter. I had the distants for several years with Dish (I know...may be apples and oranges :) ) And I only lost them when the rules changed and I was no longer elegible. I changed packages several times over the years and it never changed my elegibility.

As always YMMV

Dirk

[jackie879]

I just called and got Showtime free for 3 months, rather than 6. I'm not complaining though since it's free. :)

The rep also offered me a free DVR but insisted that someone come out to install it.

[renov]

I've attempted to use the link and keep getting "This Page is Temporarily Unavailable", is anyone else had this problem? Thanks.

[beartrap]

After reading this thread, I called retention last night to see what I could get. I'm primarily interested in getting another D*DVR with TiVo to replace the D10-200 and SA series 1 in the bedroom. Three months ago I got an R10 unit for the living room (used the rebate), and I love the dual tuners and integration of D* receiver and TiVo.

I talked to a nice guy at retention in Idaho, who said that the $14.95 offer for a D*TiVo was available online only. He did set me up with $5/month reduction for one year, 6 months free Showtime and 3 months free Starz. No problem, I had the link to the online offer here on this thread. I tried to order my D*TiVO for $14.95. Many times. It would not work. Every time, when I got to the point in the ordering process where I had to click on "Purchase" to confirm everything, I got a message that said "We are sorry, but there was a system error. Please try again later." I've done this about five times last night, and again this morning, with the same result. I even tried using different credit cards.

Has anyone else had this problem? I called customer service (not retention) this morning, and the CSR was less than helpful. Could it be because I already have the D* DVR service? Because I used the rebate to get an R10 only three months ago? Any comments or suggestions are welcome.

[scalo]

I used the link a little while ago and it worked fine, I also have 5 D*Tivos so it is not because you already have D*Tivo service. Just keep trying and it should work for you like it did for everyone else.
Good Luck

[Finnstang]

No. You have to login to your account to place the order and I seem to recall in the fine print it says only one per account (which makes sense since they are basically giving them away). I'm still amazed that there is no contract commentment of some type attached to these.

Trying not to get too excited about this... I keep having thoughts this is too good to be true, and that the installer is going to show up with a refurbished R-15 :p .
I just ordered one, and then closed the window and reopened the link, and went through the steps of ordering a second one, and it got all the way to confirming the payment (but didn't because I'm not sure I want another especially if it ends up being an R10 or something), so I think you can order more than one if you want to. Also, I don't see anything about quantity in the details.

[Rainy Dave]

It says: "Within 30 days of equipment purchase you agree to activate the DIRECTV DVR service ($5.99/mo.). In certain markets, programming and pricing may vary".

If I already have DVR service do I even need to activate the new DVR?

[lee espinoza]

I've attempted to use the link and keep getting "This Page is Temporarily Unavailable", is anyone else had this problem? Thanks.
Just log into your account. Under My Equipment, select Add or Replace Receiver. Use Offer code DVR4ME

[AZRP]

[QUOTE=beartrap]After reading this thread, I called retention last night to see what I could get. I'm primarily interested in getting another D*DVR with TiVo to replace the D10-200 and SA series 1 in the bedroom. Three months ago I got an I tried to order my D*TiVO for $14.95. Many times. It would not work. Every time, when I got to the point in the ordering process where I had to click on "Purchase" to confirm everything, I got a message that said "We are sorry, but there was a system error. Please try again later."

Im getting the same thing and when I call them they tell me I have to order it online. It's a catch 22 situation. -RP

[cwmatthew]

Keep trying if you get the message "This Page is Temporarily Unavailable". I got this message several times before it finally went through.

[fareal]

When you get Showtime free for 6 months do you have to call back at the end of six months to cancel it so you don't get charged the normal Showtime rate for it?

[MikeF]

When you get Showtime free for 6 months do you have to call back at the end of six months to cancel it so you don't get charged the normal Showtime rate for it?
Either call in to cancel or the easier way is log in to your account online and remove it before the billing happens.

[MikeF]

I just ordered one, and then closed the window and reopened the link, and went through the steps of ordering a second one, and it got all the way to confirming the payment (but didn't because I'm not sure I want another especially if it ends up being an R10 or something), so I think you can order more than one if you want to. Also, I don't see anything about quantity in the details.
Ok, I had to try it... No dice... Allows you to go all the way to confirming the purchase. After you confirm it you get:
We're glad to know you like your DIRECTV® DVR service! However, since you've taken advantage of this offer within the past 365 days, you're not eligible right now. But you can order additional DIRECTV® DVRs for only $99 each and standard receivers for only $49 each. Standard professional installation is included.
So its one per account per year for this DVR4ME offer.

[scalo]

When you get Showtime free for 6 months do you have to call back at the end of six months to cancel it so you don't get charged the normal Showtime rate for it?

It will disconnect at the end of the term you received.

[chudel]

BUT . . . you will still pay a mirroring / leasing fee, correct?

[scalo]

mirroring..yes, leasing ...no, that does not start until March 1, 2006

[Scott R. Scherr]

It will disconnect at the end of the term you received.

I believe this is incorrect. You must cancel it or they will start charging you. This is what they told me.

Scott

[Dromomaniac]

So its one per account per year for this DVR4ME offer.Same result for me. Oh well.

[patonenow]

Hope you all read the small print under the terms at bottom.





Terms and Conditions

By placing this order you agree to the following terms and conditions:

Offer for existing residential customers only with accounts in good standing, as determined by DIRECTV in its sole discretion.

Applicable taxes not included in system price.

Within 30 days of equipment purchase you agree to activate the DIRECTV DVR service ($5.99/mo.). In certain markets, programming and pricing may vary.

Limited time offer expires 2/28/2006 or while supplies last.

DIRECTV DVR service fee is $5.99/mo. and covers every DVR in your home. The DVR service fee is waived for customers subscribing to TOTAL CHOICE PREMIER programming.
*Actual recording capacity depends on type of programming being recorded. Land-based phone line connection required. Professional installation highly recommended.

DIRECTV PROGRAMMING AND PRICING SUBJECT TO CHANGE AT ANY TIME. Fee for separate programming on second and each additional TV $4.99.mo. You are not obligated to continue your subscription to DIRECTV programming for any specific duration. Existing customers may activate additional receivers with their existing DIRECTV programming package. FAILURE TO ACTIVATE THE DIRECTV SYSTEM WITHIN 30 DAYS OF RECEIPT MAY RESULT IN A CHARGE OF $150 FOR EACH DIRECTV RECEIVER NOT ACTIVATED. If you return your equipment within 30 days of purchase and prior to installation, you will receive a full refund, minus shipping and handling. Offer void in Alaska and Hawaii and where prohibited or restricted. May not be combined with any other offer. Offer and equipment are non-transferable and may not be resold. Hardware and programming sold separately. Programming and pricing subject to change. Pricing in residential. Taxes not included. Receipt of DIRECTV programming is subject to the terms of the DIRECTV Customer Agreement; a copy is provided at DIRECTV.com and in your first bill. DIRECTV services not provided outside the U.S.

[scalo]

I believe this is incorrect. You must cancel it or they will start charging you. This is what they told me.

Scott


I am currently on the phone with D* as I type and the answer is "no you do not have to call, it will shut off when the promotional period ends".
scalo

[Rax]

I can say from experience that it should 'automatically unsubscribe' at the end of the promo period.

[ddrumer]

Originally Posted by Scott R. Scherr
I believe this is incorrect. You must cancel it or they will start charging you. This is what they told me.

Scott


I am a CSR and Free Showtime will disconnect automatically at the end of the period

Oh, has anyone gotten a system error everytime they try to order the 35 hr Dvr Offer????? My friend can't seem to get it to go through

[beartrap]

Oh, has anyone gotten a system error everytime they try to order the 35 hr Dvr Offer????? My friend can't seem to get it to go through


Yes!! It's driving me nuts. I must have tried more than 20 times over the past three days, and I always get the "syatem error, try again later" message. I talked to a CSR at "Directv.com" who said that they were aware of the problem and were trying to fix it. She sounded very frustrated, as if many people were having the same problem.

[Finnstang]

Yes!! It's driving me nuts. I must have tried more than 20 times over the past three days, and I always get the "syatem error, try again later" message. I talked to a CSR at "Directv.com" who said that they were aware of the problem and were trying to fix it. She sounded very frustrated, as if many people were having the same problem.
I got an error one time following one of the links here on the board, but it worked fine by going to the D* site and entering DVR4ME in the promo code when ordering a DVR.

[beartrap]

I got an error one time following one of the links here on the board, but it worked fine by going to the D* site and entering DVR4ME in the promo code when ordering a DVR.

Been there, done that. It still doesn't work for me.

[ddrumer]

Been there, done that. It still doesn't work for me.


Meeeeee tooooooo. Man i thought, "maybe its his bank" so i let him use me card. i have about had it. Yes, its a Great Deal . . . . . of aggravation!

[rlmalmberg]

I'm getting that same system error on the final page. I've been trying since I first got my email on Thursday morning. CSR won't place the order on the phone cuz it's web only. First CSR checked with a supervisor who told her it was just a busy server and to keep trying. Another CSR said I should send an email from the link on the website when I got the error. The response to my email provided me with a direct link to the offer, but did not address the error. Spoke to another CSR last night who seemed familiar with the situation and instantly said he'd been told to take names and numbers so that someone could get back to me. Still nothing.

Lynn

[MikeF]

Just a shot in the dark (and I know since you are saying Server error this is doubtful) but have you tried closing all of your browser windows and clearing cache? Also if you are using IE try Firefox (thats what I used) or if you are using Firefox, try IE. Even tried rebooting your computer to clear stuff?

I've pointed this link to a few people on Friday and yesterday and nobody has had this problem.

[AZRP]

I kept getting the system error message for the free DVR, tried other computers, no luck. Called Dtv and they say they can't help, emailed Dtv and got an automatic reply a day later, no help. Finally used a different credit card and the order went through first try. Makes no sense because the original card is the one my monthly billing is on. -RP

[beartrap]

I kept getting the system error message for the free DVR, tried other computers, no luck. Called Dtv and they say they can't help, emailed Dtv and got an automatic reply a day later, no help. Finally used a different credit card and the order went through first try. Makes no sense because the original card is the one my monthly billing is on. -RP

Well, I've tried different computers, three different credit cards, multiple calls to D*, still no-go. When I call D*, the CSRs say to just keep trying. When I ask if someone at D* is actively trying to fix the problem, I never get a straight answer, just "keep trying." I've probably tried at least 50 times in the last 60 hours. I've verified with a retention CSR that I'm eligible for the offer, so I don't know what else to do. Very frustrating.

[beartrap]

The Words of Frustration:

"We are sorry, but there was a system error.

Please try again later."

[jimbop99]

Just ordered one. Thanks guys.

[rlmalmberg]

[QUOTE=beartrap]Well, I've tried different computers, three different credit cards, multiple calls to D*, still no-go. When I call D*, the CSRs say to just keep trying. When I ask if someone at D* is actively trying to fix the problem, I never get a straight answer, just "keep trying." I've probably tried at least 50 times in the last 60 hours. I've verified with a retention CSR that I'm eligible for the offer, so I don't know what else to do. Very frustrating.[/QUOTE


ME TOO! 2 different cards....3 different browsers...2 different computers...cleared the cache...restarted the computer....many attempts over 3 days..all different times of day....Same response from the CSRs....same FRUSTRATION

[rlmalmberg]

For those of you who got through successfully, had you previously taken advantage of the rebate offer? How about those who did not get through...same question.

I'm just trying to find some common denominator here.

[MikeF]

I got through on my first try (but I also tried right after the first post about this came out). I've never done the $100 rebate for DVR, my account is in good standing, I use the DTV site all of the time to adjust programming / packages, etc...

A friend of mine that did not have a DTV online account, registered for an account and did the offer. No problems.

[drrazorback]

WOW! I called D* last night BEFORE reading this post and they told me that they had NO offers at the current time for HBO or any other channels...

I saw this post, but didnt re-read it since last night and called D*...They offered me 3 months HBO for $2 per month and Showtime for three months for free...They said that Showtime will automatically end when the 3 months is up and HBO kicks in at regular price...

I just wished that I had re-read this post BEFORE I called this morning because I forgot that everyone else was getting 6 months...But oh well, Im happy with some deal better than NO deal!!!!

Thanks for the post...

[ddrumer]

Well, I have still not had any luck with the DVR4ME offer. Here is what tripps me out . . . Reading the offer it says this is an offer for their best custs and employees. DTV and i Have a LOVE/HATE relationship. They lie, all of the time. We aren't eligible, none of their employee accout types are eligible for the offer. I sooooooo wish i weren't bound by a different set of rules! :mad:

[newbie101]

Is the installation for this dvr free? Can I just cancel installation? could not find how to cancel it, have to schedule the installation on the website.

[newsposter]

ok has anyone actually gotten one of these to see what they are sending out

[ddrumer]

ok has anyone actually gotten one of these to see what they are sending out


ahhh, no, but everyone has probably figured it out. it will have to be an hdvr2, but doubtfull. More than likely, a Philips DSR-704, Hughes SD-DVR40, or Samsung SIR-S4040. These are the only ones they would have in stock. Only S2. But, that is just my assumption from what DTV has said (Read my other posts and it becomes evident how i'm feeling about them right now!!!

[mgmrick]

Count me as one that can not get in to order either

[ddrumer]

Count me as one that can not get in to order either

sucks doesn't it???

[jr461]

As usual, when it comes to these kinds of things I got nothing!
According to the rather pissy rep I got (acted like he was doing everyone a favor by answering the phone!), if I change my account I will lose my FOX and CBS LA feeds (I had these grandfathered from the Primestar days). He said any change to the account, even a reduction in my cost for HBO and Starz will result in the loss of the distant nets.

Anyone know if he is correct? Should I play CSR roulette or do they now have a record that I already asked for something?

For the record, I was pleasant and just asked if there were any offers I might be able to take part of for long time loyal customers. Seemed like he was taken aback by the question.

Well I called back last night and got a very friendly helpful rep from Idaho.
She gave me $10 off and (of course) Showtime for free, both for 6 months. She said the Showtime will expire automatically. No BS about the distant nets being affected (and they weren't) :up: :)

On another note, I got the DVR E-mail and ordered it. It did force the installation, however, as I could not finish the transaction without scheduling a date and time. It then said that the installer would deliver it.

Thanks all for the heads up on this.

[customd]

I've put the order in for one myself and it will be delivered by the installer on Tuesday morning.

This is a previous post on when someone is expecting to know about it. I am supposed to hear from d* by tomorrow about one that I ordered. They said someone would call wihtin 72 hours about installation.

We'll see. I hope MikeF posts Tuesday and lets us know what he got.

[Dromomaniac]

Has anyone successfully received the DVR4ME receiver by mail?

I had a message left from "DirecTV" (not sure if it's really them or an installer) requesting a call to schedule installation. I don't need or want installation, but am I going to have to call to get the receiver delivered?

[mrmcmanus]

For those who are having trouble with the link to the free dvr offer, the suggestion as follows worked:

Just log into your account. Under My Equipment, select Add or Replace Receiver. Use Offer code DVR4ME

I did that this morning, worked like a charm. You pay the 14.95 plus shipping and a small amount of tax (bringing mine up to $16+). After the order was completed, it directed me to a calendar where they showed available installation dates and times, and I picked one. They are set up as morning or afternoon. I suspect that this online scheduling of appointments is based on the area in which you live. In my case, it is suburban Chicago, and I think the first available date at that time was Feb. 13th. But if you don't live in as heavily populated area, the scheduling is probably done by the installer calling you. He will bring the unit with him. The hard drive size is not an issue for me as it is my 3rd tivo. Of course we really don't know if it is a tivo but I badly need a connection in the room where I will have it installed and having a dvr is a plus. I adore tivo and hope that's what it is but will live with whatever it turns out to be. I will have to pay monthly for the additional connection but can stand that for the convenience.

Mary

[beartrap]

For those who are having trouble with the link to the free dvr offer, the suggestion as follows worked:

Just log into your account. Under My Equipment, select Add or Replace Receiver. Use Offer code DVR4ME

I did that this morning, worked like a charm...

Of course we really don't know if it is a tivo but I badly need a connection in the room where I will have it installed and having a dvr is a plus. I adore tivo and hope that's what it is but will live with whatever it turns out to be. I will have to pay monthly for the additional connection but can stand that for the convenience.

Mary


It *better* be a TiVo, as that is what D* is putting out in the offer. If I can ever get my order to go through (and yes, I am logging in through my online D* account and using the DVR4ME code) and D* sends a non-TiVo unit, it will get sent back with a refund request. Can you say "bait and switch"?

[ddrumer]

This is a previous post on when someone is expecting to know about it. I am supposed to hear from d* by tomorrow about one that I ordered. They said someone would call wihtin 72 hours about installation.

We'll see. I hope MikeF posts Tuesday and lets us know what he got.

if its another lie to from DTV i will be pissed. Our system tells all CSR that the installation will scheduled at least 5 days out to allow for shipping to cust. I actually believe that this information about it being brought by the installer is the default. I doubt the installer will bring it.

If anyone finds out different let us know please. Also, i will post what is being done on DTV's end today and post what the problem is, if any new info is available.

ddrumer

[Rainy Dave]

Got one ordered on Friday. Thanks for the heads up.

[*slash*]

Thanks all for the info. I ordered the DVR without a problem. (Also, only got 3 months of showtime and starz.. hbo $2 for 6 months. .. no $5 off .. or anything else)

Wondering... I currently have 2 standalones and one dtivo. So, I'm thinking that another DVR will mean that I need some sort of switch to support all of these inputs... will the installer bring that with him? and.. more importantly... will he not charge me for it?

Thanks!

[The Flush]

My order said it would be mailed to me. Have not received it yet. My install is scheduled for this Saturday (Feb 4). The installer called me already and asked if I wanted to schedule an earlier install. I said no because I don't want to take off work for it. I'll probably have it almost completely installed when the installer shows up. I am assuming the free install includes the new multiswitch that I need. The new switch and 75 feet of RG6 are the only things I think I will need from the installer.

Has anyone received their free Tivo yet?

[MikeF]

I hope MikeF posts Tuesday and lets us know what he got.
well, either I looked at the calendar wrong, or something changed... I swear when I did the pick on the webscreen that I chose tomorrow Jan 31. But I just noticed on my confirmation that its for Thursday, Feb 2nd... So it will be Thursday before I know anything (unless an installer calls me to do an earlier one and I'll set that up as I work from home anyway). I plan on posting to the board as soon as I see what the installer has.

[DesignDawg]

It wold be really nice if the units really are shipped to us and the installer is just supposed to come out. --But that's NOT what my order said. I had no choice but to select an install date. I even said I wouldn't be moving a receiver or replacing one or anything. I had to choose an install date (I got Feb. 4th a.m.), and it said the installer will bring the receiver.
Now, if it comes via FedEx or UPS or something, I'll glady hook it up, call in to activate, and when the installers comes, I'll just say "Why are you here? I activated that receiver 4 days ago." I just don't want an installer coming if he doesn't have to.

Anyway. Someone please post if you get your any other way than delivered by the installer.

Ricky

[kpm807]

I called the number to get my freebies.

The lady was very nice.

She looked up my account and discovered that I had been underbilled for the past 2 years. She promptly assessed a late penalty fee of $90 plus back fees of $475.

Next she told me I would need to upgrade my receiver to continue receiving programming, and that the installation fee would be $299 plus expenses, and that I would need to be at my house waiting on the installer between Tuesday and Friday. If I were not at home, they would assess a $199 Non-Appearance fee.

On Sunday when the installer arrived, he gave me my used receiver and said he had an appointment and would not be able to install the receiver. His bill for the Gasoline Fee was $43.75, and then he left.

Thank you very much for this telephone number. :up:






:D :D ;)







l
i dont know what number u called but u didnt call dtv/ they wouldnt charge u $475 on ur bill. they wouldnt charge u if u werent at home when the tech came, they would just have u reschedule. the tech cant charge u for gas and there is NO upgrade that cost $299. oh yeh by the way...when they setup a service call or an upgrade HAVE to give u a specific date and a time between 8-12 or 1-5pm! so i dont know where u got that lie from. maybe u was calling dish network.

[andbye]

When I called D* retention Friday, they seemed fuzzy about the email DVR offer. When I called the 888-355-7530 number they finally said the unit would be a dtivo shipped directly to me but the Installer was still scheduled for 3 Feb. When I first checked the status online. it said "shipped" but also showed the Installers appointment. When I called Ironwood 's local Installer he didn't know about the offer. He said he would bring me a DVR when contacted by D* but he had only R-15s. Yesterday the online status did not say shipped but still shows the install date.; then today the online status window did not come up; instead I got a notation to call 888-238-7177 ; they said the invoice would specify "tivo model only" When I called the Installer again he said he had my appointment scheduled; the lady in the office said they had plenty of DVRs. When I said it must be tivo and not R-15 ; she checked and said they would bring me a tivo. I don't think D* or the Installer know what they are doing on this offer and I am sure I don't. As near as I can tell, the installer brings the unit regardless of whether you need another cable run or not -- Other wise, I think they would have shipped me one direct as I requested . Won;t know till Friday.

[DesignDawg]

When I called D* retention Friday, they seemed fuzzy about the email DVR offer. When I called the 888-355-7530 number they finally said the unit would be a dtivo shipped directly to me but the Installer was still scheduled for 3 Feb. When I first checked the status online. it said "shipped" but also showed the Installers appointment. When I called Ironwood 's local Installer he didn't know about the offer. He said he would bring me a DVR when contacted by D* but he had only R-15s. Yesterday the online status did not say shipped but still shows the install date.; then today the online status window did not come up; instead I got a notation to call 888-238-7177 ; they said the invoice would specify "tivo model only" When I called the Installer again he said he had my appointment scheduled; the lady in the office said they had plenty of DVRs. When I said it must be tivo and not R-15 ; she checked and said they would bring me a tivo. I don't think D* or the Installer know what they are doing on this offer and I am sure I don't. As near as I can tell, the installer brings the unit regardless of whether you need another cable run or not -- Other wise, I think they would have shipped me one direct as I requested . Won;t know till Friday.
Hmmmm....Sounds a little ridiculous. It seems to point to the installers bringing the units, though. Darn. Maybe, since it says the invoice will specify it be a TiVo unit, we'll be able to choose.

Ricky

[marrone]

Just called...they offered (after a little pushing) the $10 off HBO and free showtime for 6 months. But no $$$ off monthly fee. I said I'll call back.

Maybe I'll ask for the $$$ off monthly fee first...then ask about the movie channels (am more interested in $$$ off than the moive channels).

Didn't someone say they could get $10 off monthly fee, as opposed to $5, or am I confusing that with the $10 off HBO?

-Mike

[Proc]

What number is everyone calling for this $2 HBO and free Showtime deal?

I called the 800-824-9081 number, is that retention?

Anyhow, I am in good standing and have had big issues with my H20, and yet, when I asked about the HBO and/or Showtime deal, I was told negative.

Is there another number I need to call?

[MikeF]

I just called DTV and the lady confirmed that the tech will bring out the DVR (it is not shipped to me). She did say that for this offer, DTV is shipping the DVR to the installer and its not something coming out of the installers inventory. I asked who is installing and she said its handled through Ironwood Communications. I called that number and he confirmed that my install is Thursday morning and the tech would bring a DVR that is being shipped to them from DTV. I did ask about getting an earlier install, but he said until they have the DVR coming to them, they can't do earlier (but if it comes in early they would look at rescheduling me if possible).

So, I'll just sit back and wait until Thursday....

[tivohaydon]

I currently pay $5/mo for my TiVo service. If I take advantage of the DVR4ME offer and activate the unit will I get bumped up to the current $6/mo fee?

This would make 5 TiVos in the house which is really overkill for me. >1.2TB on these and only two TVs. I'd pick one up as a backup if my TiVo service fee doesn't get bumped up.

[djeffries21]

I ordered mine on friday the 27th and still today there was no order details. So I called D* and the CSR acted like he had no idea was I was talking about. So I reordered and It worked fine just like before. I have printouts of both times. Has anyone else had this problem And should the CSR be aware of this offer? I don't know if I was charged both times or not.



DVR 40
Sd DVR40
R-10
R-15

[Bob_Newhart]

i dont know what number u called but u didnt call dtv/ they wouldnt charge u $475 on ur bill. they wouldnt charge u if u werent at home when the tech came, they would just have u reschedule. the tech cant charge u for gas and there is NO upgrade that cost $299. oh yeh by the way...when they setup a service call or an upgrade HAVE to give u a specific date and a time between 8-12 or 1-5pm! so i dont know where u got that lie from. maybe u was calling dish network.
uh, u di-in't notice the ;) ?

[MikeF]

I currently pay $5/mo for my TiVo service. If I take advantage of the DVR4ME offer and activate the unit will I get bumped up to the current $6/mo fee?
Come March 1st we all go to $5.99/mo. Its part of the rate hike that DTV is doing (I got a flyer in the mail about it just today to confirm what has been posted in other threads on this).
This would make 5 TiVos in the house which is really overkill for me. >1.2TB on these and only two TVs. I'd pick one up as a backup if my TiVo service fee doesn't get bumped up.
Do you actively record on all of these boxes? You know if you zipper them, you can do MRV and then you might be able to not have some activated with DTV. But thats really for another topic...

[tivohaydon]

Hmmm... Thanks for the info. I guess there's no harm in picking up an extra then.

They all record different things and two aren't even connected to TVs. So as you can imagine, they're fully functional. I could unsubscribe two of them but then I'd have to get into managing/shuffling shows which I'd prefer not to do.

[DesignDawg]

Geeeeeeeeeeeeeeeeeeeeeez.
I just got online to check out the status of mine, and it's all there. --But in the installation date and time, it says "unscheduled." --Despite the fact that I HAD to schedule it to make the order, and I have an email telling me "Installation of your DIRECTV System is scheduled for February 04, 2006 between 8 AM to 12 Noon. Please be sure that someone 18 or older is home at the time of the installation. If you need to reschedule, just sign in at DIRECTV.com up to 24 hours before your appointment, by visiting DIRECTV.com/reschedule."

So...what are the odds I'll actually be getting this thing? This Saturday? What a silly way to do business.

Ricky

[MikeF]

Mine also says unscheduled (thats why I logged a call to them above, I just forgot to mention that in the post). When I called, she confirmed that I am scheduled for Thursday and that website is wrong in the status its showing. Also why I called the actualy vendor scheduling the install to get one more level of assurance that something hasn't broken in the system... :rolleyes:

[DesignDawg]

Mine also says unscheduled (thats why I logged a call to them above, I just forgot to mention that in the post). When I called, she confirmed that I am scheduled for Thursday and that website is wrong in the status its showing. Also why I called the actualy vendor scheduling the install to get one more level of assurance that something hasn't broken in the system... :rolleyes:
Good, thanks. :up:

[jleisure279]

I just called D* to see if I received a Regional Sports Network and just wasn't aware of it. The CSR replied by stating she could offer me the Sports Pak for $2/month for 6 months. Now that I think about it, she never even answered my original question.

I think that E* offers a RSN as a part of their AT120 plan, but I have never seen anything like this from D*. Does anyone know the answer to this? I live in the Harrisburg, PA market.

[Dromomaniac]

So, I'll just sit back and wait until Thursday....Ironwood also told me that Thursday is the first available day.

So much for trying to save the installer some time...

I called Ironwood Communications and told them I really don't need it installed, since I've done my whole system, have a multi-switch already, etc. The lady said, Oh, so you know what you're doing, then!" She suggested I call DirecTV and have the ship it to me directly.

I called DirecTV, and they told me they don't ship out DVRs. All DVRs have to come from installers. Standard receivers can be mailed. Just their policy... They did recommend I just have the installer deliver the receiver, and then sign off on the paperwork.

So I called Ironwood back. I told them that's what I plan to do. Hopefully I'll have this thing set up on Thursday! :up:

[Mumbo Jumbo]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.

[notanotheracct]

has anyone who DID get a $100 rebate from a dvr been able to get in on this offer for the 40gb dvr?

[The Flush]

has anyone who DID get a $100 rebate from a dvr been able to get in on this offer for the 40gb dvr?


Yes.

[Mumbo Jumbo]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.

[The Flush]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.


I sure hope that they are not sending me an R10 since I want to hack and network it with my existing S2. But I guess even an R10 is worth the $15. I can either use it or Ebay it.

[DavidO]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.

Uh-oh, I was counting on mine to be a non-R10, so I can hack it.

I don't care how big the hard drive is, but I really don't want the R10.

[DesignDawg]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.

If you don't mind, please get the voting started in my tracking poll here (http://www.tivocommunity.com/tivo-vb/showthread.php?t=284690) , so we can keep a tally of what everyone receives.

Thanks,

Ricky

[Dromomaniac]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.Welcome to TC.

So much for the "rule" about sending receivers by mail... :confused:

[andbye]

Re: $14.95 email special. Mine came Saturday by FedEx. It is an R10 80GB 70hour DirecTv Tivo unit. Scheduled for installation first week in Feb.

Could you tell us what area you in and also where the R10 was shipped from?

[Mumbo Jumbo]

Carolinas. Shipped from Memphis, Tenn.

[Tivogre]

If you get an R10, you have EVERY RIGHT to refuse it / insist that DirecTV supply the correct unit.

The offer CLEARLY states a tivo with UP TO 35 HOURS.

Since R10s didn't come with 40GB drives...

DTV would probably think you were nuts... complaining about TOO MUCH space, but you ARE the customer!

[tonyp126]

I received my "free" DVR today and it is an R10. When I called to activiate it I was told I had to commit to a 2 year agreement. The CRS was adamant that a new 2 year commitment was required with all DVR activations. I told her nowhere in the email or paperwork was the 2 year commitment specified and that I needed to speak to her supervisor. I was on hold for about 2 minutes and she came back on and she said this was a new plan she was not aware of and no new commitment was required and she apologized.

Please make sure you do not automatically re-up for 2 years as they want you to.

[tonyp126]

I also had them cancel the installation I had scheduled for Saturday. We'll see if they still show up.

[bnm81002]

I see that a few of the people have gotten the R10 units and when activating the units it requires a 2 year commitment, seems to me that Directv is trying to put a scam to us here, locking people in for 2 years and in the process getting rid of their R10 supplies so that they can sell their R15 units, especially when they never mention anything about a commitment and that the unit can record up to 35 hours(when the R10 clearly records beyond 35 hrs. with a 80GB drive) :down: :down: :down:

[beartrap]

I see that a few of the people have gotten the R10 units and when activating the units it requires a 2 year commitment, seems to me that Directv is trying to put a scam to us here, locking people in for 2 years and in the process getting rid of their R10 supplies so that they can sell their R15 units, especially when they never mention anything about a commitment and that the unit can record up to 35 hours(when the R10 clearly records beyond 35 hrs. with a 80GB drive) :down: :down: :down:


Oh, please. Read what tony wrote. The CSR admitted that she was mistaken and apologized. He wasn't required to commit for two years. As for getting an R10; well, if you don't like it send it back. They're only charging you $15 for crying out loud. I can't believe you're complaining when they're delivering more than they're promising.

[Tivogre]

Oh, please. Read what tony wrote. The CSR admitted that she was mistaken and apologized. He wasn't required to commit for two years. As for getting an R10; well, if you don't like it send it back. They're only charging you $15 for crying out loud. I can't believe you're complaining when they're delivering more than they're promising.

I can't believe that YOU don't realize that the R10 is SO MUCH LESS than they are promising!

You've got a LOT of reading to do!

:p

[bnm81002]

Oh, please. Read what tony wrote. The CSR admitted that she was mistaken and apologized. He wasn't required to commit for two years. As for getting an R10; well, if you don't like it send it back. They're only charging you $15 for crying out loud. I can't believe you're complaining when they're delivering more than they're promising.





well more than half the people in here didn't want a R10 or R15 unit because those can't be hacked w/o a specific prom needed, so that's why when it's stated in the offer "records up to 35 hours" it's not supposed to be a R10 or R15 unit which records beyond 35 hours, as for the commitment of 2 years, she may have made a mistake but we all know how those billing statements come in and it does have it posted in, so yeah I'm complaining because Directv can never be trusted at all(what about those price increases that will be coming, 2 increases in a short period of time, guess it's not worth COMPLAINING huh?)

[The Flush]

What will all this free DVRs do to the price of series 2s on Ebay. Will it be enough to lower the ebay prices? Ebay prices seem kind of high.

[Finnstang]

Here is a link (http://www.tivocommunity.com/tivo-vb/showthread.php?p=3729721&#post3729721) to what I posted over in the poll thread.

[robsshadow]

Tried to get 2 dvrs for $14.95. You are only allowed 1 per 365 days but could purchase second 1 for $99.99

[scalo]

if you buy the second one for $99 can you get the $100 rebate?

[beartrap]

I can't believe that YOU don't realize that the R10 is SO MUCH LESS than they are promising!

You've got a LOT of reading to do!

:p

I'm sorry, but this goes right over my head. An attempt at sarcasm, maybe? If not, please clue me in.

[ping]

I'm sorry, but this goes right over my head. An attempt at sarcasm, maybe? If not, please clue me in.

The reason most people were so excited about this was they were promised a true Series 2 system, not a "Series 2.5" R10. The former can be trivially hacked to provide most of what a standalone TiVo can do. The latter, on the other hand, requires a fairly significant hardware modification beyond the skill or inclination of most people.

[beartrap]

well more than half the people in here didn't want a R10 or R15 unit because those can't be hacked w/o a specific prom needed, so that's why when it's stated in the offer "records up to 35 hours" it's not supposed to be a R10 or R15 unit which records beyond 35 hours, as for the commitment of 2 years, she may have made a mistake but we all know how those billing statements come in and it does have it posted in, so yeah I'm complaining because Directv can never be trusted at all(what about those price increases that will be coming, 2 increases in a short period of time, guess it's not worth COMPLAINING huh?)

Don't confuse the issue. I wasn't talking at all about price increases. D* never said the offer was for a hackable DVR. I was pointing out two things: first, that after some initial confusion on the part of the CSR, tony was not required to commit for two years. If tony (or anyone else who takes the offer) gets a billing statement that shows an additional commitment, that's a different story. But that hasn't happened yet. Second, I was pointing out the irony in complaining that one gets a DVR that records 70 hours when the offer was for one that only records up to 35 hours. That's all.

[ping]

D* never said the offer was for a hackable DVR.

Obviously they didn't word it that way, but it was a reasonable conclusion given the description.

On the other hand, a DSR6000 would have fit the description as well, which is one reason I didn't pull the trigger on this offer.

[MikeF]

The reason most people were so excited about this was they were promised a true Series 2 system, not a "Series 2.5" R10. The former can be trivially hacked to provide most of what a standalone TiVo can do. The latter, on the other hand, requires a fairly significant hardware modification beyond the skill or inclination of most people.
while I had my hopes up (WAAAAY UP) that this would be a Series 2 DTiVo, DTV never "promised a true Series 2 system". They only said the offer was for a refurbished 35 hour DirectTiVo DVR. We all made the assumption this would be a Series 2 since there has never been a 35 hour R10 or R15 (which I think was a fair assumption). My guess is DTV sees this as upgrading us to an 70 hour unit for the same deal, but for most people in this forum, the Series 2 is more exciting than how many hours is on the unit due to the hackability.

I plan on calling DTV and/or Ironwood Comm today to find out if they can tell me what model is being sent to me. I'll probably accept the R10 if thats what it is but it will probably go into a closet to collect dust (or out onto eBay) soon as my plan is to reaplace my Series 1's with Series 2's and zipper them.

[TrippM]

Just received a Hughes SD DVR 40 delivered via FedEx.

[DesignDawg]

Just received a Hughes SD DVR 40 delivered via FedEx.

A-HA! A true Series 2! And delivered via FedEx. Just when you think there's a rhyme or reason to it, you get thrown a loop. Thanks for voting in my poll, TrippM!

So, we have R10s, R15s, and Series 2s, coming both via FedEx, and via installers. I guess we'll have a little of every option in my poll. How bizarre. Looks like a total luck of the draw situation, huh?

Ricky

[loganasu]

I just called D* to see if I received a Regional Sports Network and just wasn't aware of it. The CSR replied by stating she could offer me the Sports Pak for $2/month for 6 months. Now that I think about it, she never even answered my original question.

I think that E* offers a RSN as a part of their AT120 plan, but I have never seen anything like this from D*. Does anyone know the answer to this? I live in the Harrisburg, PA market.


D* has Comcast SportsNet -- 629 · CSNDC

[TrippM]

A-HA! A true Series 2! And delivered via FedEx. Just when you think there's a rhyme or reason to it, you get thrown a loop. Thanks for voting in my poll, TrippM!

So, we have R10s, R15s, and Series 2s, coming both via FedEx, and via installers. I guess we'll have a little of every option in my poll. How bizarre. Looks like a total luck of the draw situation, huh?

Ricky

Just to add a little background information on my situation. After reading on this forum about the freebies being given out to other DTV customers, I called retention to see if I could get any deals or hardware. The results were not satisfactory, in fact I was very unhappy with the response. I continued a dialogue with various CSR's and account specialist's via email and the phone as I explored my options with Dish and Comcast. My best alternative looked to be Dish and I was getting ready to sign up when I read about the $14.95 Tivo here and ordered one. The best offer DTV had offered was a free Tivo but $99 for installation. About 10 minutes after I placed my order another account specialist called. This guy sounded a little more knowledgeable and was able to make me an offer of a Tivo for $14.95 and a new receiver to replace another unit that is starting to act up and this is supposed to include "installation" but that is a non issue. I told the rep about the order I had placed and asked if I would get two Tivos but was told only one rebate per year. He cancelled my online order and placed a new one along with the receiver order. I asked if it was the same Tivo in the offer and he told me it would actually be a 80 hour unit and that I would have to commit to a 2 year agreement. I figured what the hell, ok. He scheduled an installer for Friday 2/3. I'll fish a line through an inside wall so the installer can run out some coax for the second tuner.
I was surprised to see the Hughes 40 hr unit arrive today so I'm thinking that I should only be bound by the online agreement and not have to commit to 2 more years. The new receiver must be coming with the installer on Friday.

[scalo]

Why and how are some people getting the units shipped to their home and others have to have them delivered by the installer? Does this have to with location? or did I miss something when I ordered mine.

[danc8379]

Did any of you who managed to get the online offer to work (and not just get the error message over and over again) happen to already have an equipment commitment? I'm just a few months into a two year agreement for my HD receiver, and I wonder if that has anything to do with not letting this order go through? Just a thought....

[DesignDawg]

Did any of you who managed to get the online offer to work (and not just get the error message over and over again) happen to already have an equipment commitment? I'm just a few months into a two year agreement for my HD receiver, and I wonder if that has anything to do with not letting this order go through? Just a thought....

Yes, I already had a commitment.

[danc8379]

Yes, I already had a commitment.

Did it go through for you the first time, or did you get error messages first?

[briansk11]

I just got the HR10-250 about 3 weeks ago and signed up and got this offer first time on Friday. No error. If you are having problems try deleting your temporary internet files in Explorer and see if that helps. Its amazing how much that fixes.

[scalo]

I already had a commitment and it went through the very first time for me, I just renewed my commitment last week so it has absolutely nothing to with it.

[Martyp]

Just to add a little background information on my situation. After reading on this forum about the freebies being given out to other DTV customers, I called retention to see if I could get any deals or hardware. The results were not satisfactory, in fact I was very unhappy with the response. I continued a dialogue with various CSR's and account specialist's via email and the phone as I explored my options with Dish and Comcast. My best alternative looked to be Dish and I was getting ready to sign up when I read about the $14.95 Tivo here and ordered one. The best offer DTV had offered was a free Tivo but $99 for installation. About 10 minutes after I placed my order another account specialist called. This guy sounded a little more knowledgeable and was able to make me an offer of a Tivo for $14.95 and a new receiver to replace another unit that is starting to act up and this is supposed to include "installation" but that is a non issue. I told the rep about the order I had placed and asked if I would get two Tivos but was told only one rebate per year. He cancelled my online order and placed a new one along with the receiver order. I asked if it was the same Tivo in the offer and he told me it would actually be a 80 hour unit and that I would have to commit to a 2 year agreement. I figured what the hell, ok. He scheduled an installer for Friday 2/3. I'll fish a line through an inside wall so the installer can run out some coax for the second tuner.
I was surprised to see the Hughes 40 hr unit arrive today so I'm thinking that I should only be bound by the online agreement and not have to commit to 2 more years. The new receiver must be coming with the installer on Friday.


Well I called and after being a top tier customer for 6 years they are giving me $40 off the bill for 6 months. Mind you i have 6 boxes of which 4 are dvr's think I will get the 15.00 dvr from online and get the installer to put in the bigger switch that he will need :)

[tonyp126]

Did any of you who managed to get the online offer to work (and not just get the error message over and over again) happen to already have an equipment commitment? I'm just a few months into a two year agreement for my HD receiver, and I wonder if that has anything to do with not letting this order go through? Just a thought....

My 2 year commitment is about to expire next month. I ordered online without difficulty. I wasn't thrilled about getting an R10, but I did replace a non-DVR unit so now I can record and rewind in my office, although only with one tuner. I already have a HD Tivo in the family room and an SD Tivo in the bedroom. I'd be interested to hear if anyone got a series 2 while ordering online.

The confirmation email did say I needed to keep the unit activated for 30 days or I would be required to pay $150. I'm not sure why because I already pay for Total Choice so I have no Tivo fees. Anyone know why that is?

[BrianT]

I called yesterday, and the best they could do was an $18 one time credit to offset the price increase for 6 months. They said they had no special offers at all on premium channels. I'm thinking when they look at my account, they see the Sunday Ticket and realize I'm not going to leave D*. Anyone who is getting all the good deals have Sunday Ticket?

[Rainy Dave]

The confirmation email did say I needed to keep the unit activated for 30 days or I would be required to pay $150. I'm not sure why because I already pay for Total Choice so I have no Tivo fees. Anyone know why that is?
Interesting. The blurb in my confirmation email was:
You are not obligated to continue your subscription to DIRECTV programming for any specific duration. Existing customers may activate additional receivers with their existing DIRECTV programming package. FAILURE TO ACTIVATE THE DIRECTV SYSTEM WITHIN 30 DAYS OF RECEIPT MAY RESULT IN A CHARGE OF $150 FOR EACH DIRECTV RECEIVER NOT ACTIVATED.
It doesn't say that I needed to keep it activated.

[tonyp126]

Dave, that is correct, I was going from memory. Thanks for the clarification.

[DesignDawg]

Mine just came via FedEx. My wife just called me about it. It's a Hughes SDDVR40. So, make that another Series2 via FedEx. Just FYI, mine has always said the installer would bring it. --But my installation is not scheduled until Saturday. Looks like I'll be able to cancel it! :)

I was hoping for an R15 though... Oh well. Anyone want to trade? :)

Ricky

[andbye]

When I bring up the order status and confirmation window; it says " Status: Shipped"
Below that it says installation is included and gives the date. On my order I had checked that I did not need equipment re-located. I made calls to assure that I would get a tivo DVR. They said they would mark my invouce to read "tivo model only" When the order status reads "Shipped " does that mean it is being shipped to me or to my installer?

[DesignDawg]

When I bring up the order status and confirmation window; it says " Status: Shipped"
Below that it says installation is included and gives the date. On my order I had checked that I did not need equipment re-located. I made calls to assure that I would get a tivo DVR. They said they would mark my invouce to read "tivo model only" When the order status reads "Shipped " does that mean it is being shipped to me or to my installer?

Well, I don't know, because my order status says "not applicable" for shipping status, which means my order did not include any shipment, and it says I have an install scheduled for this Saturday, but the thing arrived on my doorstep today. The installer just called to see if I wanted an earlier date. I called them back, and they say they are supposed to be bringing me a DVR. WTF?

Ricky

[innocentfreak]

Well, I don't know, because my order status says "not applicable" for shipping status, which means my order did not include any shipment, and it says I have an install scheduled for this Saturday, but the thing arrived on my doorstep today. The installer just called to see if I wanted an earlier date. I called them back, and they say they are supposed to be bringing me a DVR. WTF?

Ricky

Sounds like you may get an R15 also after all.

[renov]

Mine came today via FedEx. It's a Hughes SD DVR40. I'm new to the wonderful world of Tivo. Is this a good Model?

[andbye]

Well I hope I get one shipped to me and the installer brings one also like with DesignDawg -- then I might have a choice. I don't care if the Installer comes by because I want to talk to him about getting the new 5 Lnb dish to replace the two triple Lnb dishes they put up when they didn't know how to cascade.to accommodate 10 lines for 2 HD tivos and 3 dtivos . The Installer told me once that he had only R15s; then another time said he had "other" tivo DVRs. I don't want an R15 and really prefer an older model to an R10

[DesignDawg]

Well I hope I get one shipped to me and the installer brings one also like with DesignDawg -- then I might have a choice. I don't care if the Installer comes by because I want to talk to him about getting the new 5 Lnb dish to replace the two triple Lnb dishes they put up when they didn't know how to cascade.to accommodate 10 lines for 2 HD tivos and 3 dtivos . The Installer told me once that he had only R15s; then another time said he had "other" tivo DVRs. I don't want an R15 and really prefer an older model to an R10

Well, guys, it'd be totally intereting to do it and just see how it shakes out, but I've decided I'm definitely not going to let them come out and give me an additional receiver. I didn't even NEED this one as it is. And I got exactly what they were offering. I was HOPING for more, but I certainly couldn't have expected more. So, even though I know I could let them come out and give me another, I'm going to call tomorrow and explain the situation and cancel the install. It's just the right thing to do. I'm about to activate this one to see my end of the bargain through. I will, however, still trade this unit for an R15 if anyone wants one. I see no ethical reason not to consider that. PM if you'r einterested (I doubt anyone here even HAS an R15:))

Good luck,

Ricky

[jr461]

When I bought the $14.95 unit, it said it would be delivered by the installer and I had to set up an appointment right there. I set it up for 2/11. The unit arrived today, and is a Hughes DVR 40.

[newbie101]

Mine is on order, and shipping status does say "Not applicable" like DesignDawg's. I assume the installation is free, will this include a multiswitch>? or do I have to pay fo it?

[MikeF]

The install will include the multiswitch (or an upgrade on your multiswitch) if its needed for the install to give you the service that you ordered.

The install (basic, ie, what it takes to get it working) is free and part of the deal.

[bnm81002]

The install will include the multiswitch (or an upgrade on your multiswitch) if its needed for the install to give you the service that you ordered.

The install (basic, ie, what it takes to get it working) is free and part of the deal.



what about relocating a receiver that I have already, is that included with the basic installation? it's free as well? thanks

[MikeF]

what about relocating a receiver that I have already, is that included with the basic installation? it's free as well? thanks
Yes. When you do this offer, you have to make a choice if this is replacing an existing receiver or if a relocation is necessary. I chose relocate (while I really don't need the relocation) as I need a new multiswitch, but in talking to the installer (to find out what type of box is coming to me on Thursday) he confirmed they have in the order to do a relocation, and upgrade my multiswitch.

[bnm81002]

Yes. When you do this offer, you have to make a choice if this is replacing an existing receiver or if a relocation is necessary. I chose relocate (while I really don't need the relocation) as I need a new multiswitch, but in talking to the installer (to find out what type of box is coming to me on Thursday) he confirmed they have in the order to do a relocation, and upgrade my multiswitch.




makes it more and more tempting to get the OFFER, wonder if they install on Sundays?

[turt]

For those of you getting an error:

I tried to purchase airline tickets online a month ago. After several failures I called the company. The agent stated that recently many banks (credit unions?) have blocked online purchaces for the protection of the customers. She said to call and ask them to remove the blocking. I haven't done that and I got the same error message trying to get the DVR offer. I used a different credit/debit card and it went right through. My guess is that's your problem.

[rlmalmberg]

....at least not in my case. I've tried 4 different cards now...m/c and visa.

I've used 3 different browsers, 4 different computers, I've removed the router and gone straight into the modem, I've cleared my cache, restarted my computer, changed my security and privacy settings....whew! I'm out of ideas. anyone????

[newsposter]

....at least not in my case. I've tried 4 different cards now...m/c and visa.

I've used 3 different browsers, 4 different computers, I've removed the router and gone straight into the modem, I've cleared my cache, restarted my computer, changed my security and privacy settings....whew! I'm out of ideas. anyone????

this may or may not work......telephone?

[TrippM]

I checked my order online and it also shows "not applicable" for shipping but I've actually been charged shipping twice. Once on my credit card and once on my bill. I'm curious to see what the installer will show up with on Friday.

[scalo]

this may or may not work......telephone?

You can not call to take advantage of this offer, you can only log into your account and order new equipment with the code DVR4ME. This has been tried and failed by many people in this post.

[Finnstang]

I got an SD-DVR40 delivered to me via Fedex yesterday. I called this AM and cancelled my installetion appointment. Let's see...I was just into a brand new two-year commitment because of my new HR10-250...my shipping status has always said Not Applicable on the orders page, but Shipped when I look at the Details screen...when I placed my order online, I chose that I would not be relocating an existing receiver...and when I called D* yesterday to try and get an estimate of when I would be receiving it, they told me that I would not be getting it, but an installer would be bringing it. I said that that was not what was said online in the offer, but she was adamant about the fact that it would come from the local installer. I got the phone number from them for the installer and called them to see if the work order said what unit I would be receiving. The installer said that all they had in-stock were R15's. So I called D* again to tell them that if it was infact going to be a R15 coming from the installer, I wished to cancel. The guy I talked to looked up my order number and said "Oh, this is a TiVo Blowout order?" and I said yes. He said that it would be drop shipped directly to my address and gave me the Fedex tracking #. I looked up the tracking # online to make sure it was valid and he wasn't just blowing smoke, then I asked him if he knew what unit it would be. He said that it would be a 35 hr unti w/ TiVo, and I said "So no R10 or R15?", and he said that was correct and that it could be any of the Series 1's or Series 2's. Luckily, that all turned out to be correct info for me anyway, and I received my SD-DVR40 a day before scheduled delivery from Fedex.

I seems to me ,from some of the above posts, that some people are interested in giving up R15's/R10's for older hackable units, and some are interested in getting there hands on the latest equipment from D*. Maybe someone interested in that should start a new thread (if they haven't already and I just am not seeing it) for trading them.

[The Flush]

Yes. When you do this offer, you have to make a choice if this is replacing an existing receiver or if a relocation is necessary. I chose relocate (while I really don't need the relocation) as I need a new multiswitch, but in talking to the installer (to find out what type of box is coming to me on Thursday) he confirmed they have in the order to do a relocation, and upgrade my multiswitch.


What's relocation got to do with the need for a new multiswitch. You may or may not need a new switch, regardless of whether you relocate another receiver, depending on what your current setup is. In my case my 3x4 switch is full with one DVR and 2 non DVRs. I'll replace one of the non-DVRs, not relocate it, but I'll still need a new switch. If someone already has 3 DVRs on a 3x8 switch, they will not need a new switch when adding the new DVR.

[danc8379]

....at least not in my case. I've tried 4 different cards now...m/c and visa.

I've used 3 different browsers, 4 different computers, I've removed the router and gone straight into the modem, I've cleared my cache, restarted my computer, changed my security and privacy settings....whew! I'm out of ideas. anyone????

I wonder if its just volume? Maybe they're running low on inventory? Has anyone been able to get this to go through yesterday or today?

[Finnstang]

I wonder if its just volume? Maybe they're running low on inventory? Has anyone been able to get this to go through yesterday or today?
I can get to the page right now by going to my account and doing Add a DVR then entering DVR4ME in the Promo Code box.

[danc8379]

I can get to the page right now by going to my account and doing Add a DVR then entering DVR4ME in the Promo Code box.

I think everyone can get to the page....the problem is after entering all the info, credit card info and then hitting confirm that the error message comes up.

[beartrap]

I wonder if its just volume? Maybe they're running low on inventory? Has anyone been able to get this to go through yesterday or today?

It's not volume or inventory. I have been trying continuously since Thursday evening, when information on the offer was first posted here, to take advantage. I can always log in to my online account and get to the offer screen using the DVR4ME code. I can always verify my address, enter credit card information and check that I agree to the terms of the deal. And always (must be over 100 times now), when I click on the "Purchase" button to complete the transaction, I get the "system error" message. I've tried using three different credit cards on three different computers at two different locations (including my local public library).

The problem has got to be on D*'s end; something in their system doesn't want to work with my account. Numerous CSRs have told me that the offer cannot be done on the telephone, but I have been told that I qualify for the offer- I just have to do it online! Yesterday, a CSR in retention offered to send me an R15 for free, but I told him no thanks because I really want a TiVo box. At this point, I'm ready to give up and just take the R15, as long as there's no additional commitment and installation is free (I need a fourth line from the dish and a multiswitch).

[danc8379]

Yesterday, a CSR in retention offered to send me an R15 for free, but I told him no thanks because I really want a TiVo box. At this point, I'm ready to give up and just take the R15, as long as there's no additional commitment and installation is free (I need a fourth line from the dish and a multiswitch).

Did you start with the regular customer service line and get transferred to retention to get this offer? I'd be happy with a free R15, just don't want to jump through 100 hoops and customer service reps who have no idea what I'm talking about to get it.

[beartrap]

Did you start with the regular customer service line and get transferred to retention to get this offer? I'd be happy with a free R15, just don't want to jump through 100 hoops and customer service reps who have no idea what I'm talking about to get it.

No, I usually go straight to retention, because those guys seem to be much better informed.

[MikeF]

I know someone that ordered one of these just this morning. They never got an error or anything. It appears to me that those getting errors have something wrong with their account in the DirecTV database or something, and this is causing this issue of the order not able to be processed. Maybe call retention directly and tell them that if you are such a valued customer and they can't work this out, maybe its time to look at cable options. Or have them authorize you to get a DVR80 from ValueElectronics, they give you an instant rebate on it and you don't have to commit to 2 years...

[robsshadow]

I order one yesterday no problem

[The Flush]

Is there a difference in the way former Pegasucks customers online accounts are set up that could be a difference between those who can order the free DVR and those who can't? I'm a former Pegasucks customer who had no problem, and I never even received the email invitation, just followed the link from this board. It's probably not the cause, but I do remember when I was switched from Pegasucks to DTV directly, I could not set up an online account for a long time after the transistion.

[danc8379]

The weird thing is that some people have said that they were getting the error message, but kept trying and finally it worked. So that makes me think it's not something to do with each individual's account.

[scalo]

Has anyone who received their DVR via fedex also had the installer show up? and if so did the installer have another DVR with them? I called D* and got my tracking number for Fedex and was also told that an installer was coming out Saturday with another DVR. If you call to get your tracking number and they say they don't know what you are talking about let them know it is for the DVR Blowout Sale and they will find your tracking number.

[farleyruskz]

Just placed my order without any errors. Here's to hoping for something other than an R10/R15. :)

[RandallW]

Well, I called in for my tracking # and had a very pleasant young lady who helped me out. She actually even looked it up online at fedex for me to give me the estimated delivery date.

According to fedex I should be getting it Feb 3rd. (Shipping from Memphis, TN to Sunnyvale, CA). It said the box was 12.1 pounds! =P DVR's aren't that heavy...

[scalo]

mine shows 12.4 lbs

I have a feeling that those of you that had your DVR4ME DVR's delivered by the installer (R-10 and R-15) are going to be receiving your other (40GB) one via fedex and then what is going to happen? are you going to be charged full price for the one you got from the installer or can you use the $100 rebate or what?

[dtivo04]

I'm not quite sure why everyone is so excited about this offer. D*TV has been offering Tivo DVRs for free (after rebate) for some time now. But based on the chatter, I was curious - Am I missing something?

If I already have 2 Directivos (DSR 708 - 70hrs), is there any reason why I should jump on this offer? The only reason I can think of is so that I can have a D-Tivo before it goes into extinction. But if I use this offer, would I have to keep this D-Tivo unit active for the 2 yr period?

Sorry for my confusing post - But since $15 is so cheap, I'm considering doing it, but need some opinions of why.

Thanks

[MikeF]

I'm not quite sure why everyone is so excited about this offer. D*TV has been offering Tivo DVRs for free (after rebate) for some time now. But based on the chatter, I was curious - Am I missing something?
This is a no strings attached offer. You do not have to do a new commitment and for those interested in hacking, you appear to be able to get a cheap Series 2. I have friends that have wanted to move to a DVR but haven't wanted to shell out $100 up front then deal with trying to get the $100 rebate months later, so this was a quick no-brainer to move to a DVR. Sure, DTV has had "free" dvrs for some time, but you had to front them $100+ for the "Free" offer (I personally hate rebates) and you had to increase your commitment by 2 years.

[HogarthNH]

But if I use this offer, would I have to keep this D-Tivo unit active for the 2 yr period?

Commitments are never tied to a particular piece of hardware. You must activate the unit, but you need not keep it activated. You just need to maintain the appropriate level of service. (Any "Total Choice" package)

http://www.directv.com/DTVAPP/learn/AnnualProgrammingAgreement_eng.jsp

H

[dylanursula]

Ok, so I called the peeps (Rons TV) who are meant to be installing mine on the 10th Feb and the CSR tells me I am down for a DTV DVR - and that there is no mention of DVR with Tivo or DTivo with 35hours - thoughts???

[Goattee]

I'm not quite sure why everyone is so excited about this offer. D*TV has been offering Tivo DVRs for free (after rebate) for some time now. But based on the chatter, I was curious - Am I missing something?


I'll tell you what motivates me. This offer has features in the Terms and Conditions that the other recent promos do not:

1) The printed offer says it will be a TiVO-based unit.
2) There will not be any required contract date extension.
3) No rebate/no need to front the payment.
4) DirecTV will be the sponsor for the multiswitch I'm going to need.

DTV previously told me that if I wanted to be assured of a TiVO unit, I should get the DVR at a retailer-- and then pay more for the install. This deal includes the free install.

I wanted to make sure I get a TiVO unit to use as a backup should my current unit fail. My current unit is a 40G and I am hoping the promo will yield me an 80G. (Although DTV is only committing in writing to the former.)

[john-duncan-yoyo]

I'll tell you what motivates me. This offer has features in the Terms and Conditions that the other recent promos do not:

1) The printed offer says it will be a TiVO-based unit.
2) There will not be any required contract date extension.
3) No rebate/no need to front the payment.

DTV previously told me that if I wanted to be assured of a TiVO unit, I should get the DVR at a retailer-- and then pay more for the install. This deal includes the free install.

I wanted to make sure I get a TiVO unit to use as a backup should my current unit fail. My current unit is a 40G and I am hoping the promo will yield me an 80G. (Although DTV is only committing in writing to the former.)

FWIW it is very easy to throw a second hard drive in there and get some space. Check out Weaknees.com for the prepared harddrive but it seems pretty simple to do on your own if you have computer skills.

[rkester]

Adding new HDD is pretty easy, just takes time. And since i've done it years ago its gotten so much easier.

[soulman1]

Hey,folk! New to the forum but have been a DTV customers for 6 years. Called the number for the programming offer and got 3 months of free SHO and STARZ at 2 dollars a month for 3 months. I'm not a fan of HBO. Was also offered 100 dollar DVR rebate but don't have room for a 2nd unit (I own one Samsung SIR-S4080R 70 hr DTV w/TiVo). All I did was ask and the lady on the other end was very nice (they're always nice) Thanks for the tip.

[tarrkid]

So, does "Standard Professional Installation" include a multiswitch if needed? I've got 2 D*TiVos already maxing out the built-in MS in my dish. I'm happy to install it myself, but I'd gladly let someone else do it if they pay for the MS.

[Goattee]

So, does "Standard Professional Installation" include a multiswitch if needed?

After yesterday's order I called the (888) number for installation support. They told me that my order already includes a directive to the installer to include a multiswitch.

[mgmrick]

Been having the same error message here " system error" while trying to get this offer. Dtv reps no help they say keep trying.

I sent email to dtv they said it was fixed yesterday. Still did not work for me, sent email again. Dtv asked me for info on the problem. Trying to get the info correct I ran thru the link again. Same error message " system errror" When I got that message I pushed my back button to read the screen before that. While I was reading that screen another screen came up. The screen stated the order was already completed and gave me an order number. I ckecked online but not there or at least not yet. Dtv's email gave me an 800 number to call they stated they could help me...

So after getting the system error message try hitting the back button and give it a minute to see what happens.

Rick

[tarrkid]

After yesterday's order I called the (888) number for installation support. They told me that my order already includes a directive to the installer to include a multiswitch.Sweet.

[danc8379]

So after getting the system error message try hitting the back button and give it a minute to see what happens.

Rick

That did it for me too! Thanks for the advice. Just hit "back" once, and got the order confirmation screen.

[mgmrick]

So am I going to end up with about 50 of these units. As I have tried about that many times?

[Tonedeaf]

Mine just came via FedEx. My wife just called me about it. It's a Hughes SDDVR40. So, make that another Series2 via FedEx. Just FYI, mine has always said the installer would bring it. --But my installation is not scheduled until Saturday. Looks like I'll be able to cancel it! :)

I was hoping for an R15 though... Oh well. Anyone want to trade? :)

Ricky

I'd be happy to trade my R15 to you for an SDDVR40. I can't stand the R15. Tivo es mas bueno.

[Dromomaniac]

:up:

Glad you guys finally got it to work!

I'm on hold with DirecTV now to see if I can get a tracking number...

...and the CSR (who I didn't have 100% confidence in) says there is no tracking number. But it indicates it has been mailed. But it doesn't tell her which service (UPS/FedEx/etc.). Hmmmmmm......

[djeffries21]

I had hit the back button before and got the same results stating the order was complete. I actually have 3 printouts saying the order is complete but D* told me if there is not a confirmation number that it didn't go through. Which there wasn't on any of my printouts. So I did get order complete but it really didn't do anything.

[beartrap]

Been having the same error message here " system error" while trying to get this offer. Dtv reps no help they say keep trying.

I sent email to dtv they said it was fixed yesterday. Still did not work for me, sent email again. Dtv asked me for info on the problem. Trying to get the info correct I ran thru the link again. Same error message " system errror" When I got that message I pushed my back button to read the screen before that. While I was reading that screen another screen came up. The screen stated the order was already completed and gave me an order number. I ckecked online but not there or at least not yet. Dtv's email gave me an 800 number to call they stated they could help me...

So after getting the system error message try hitting the back button and give it a minute to see what happens.

Rick

Rick, I discovered this phenomenon several days ago, but my "order is complete" printout did not have any Order Confirmation Number (it did have my D* account #), and the order never showed up in D*'s system. Do you have an Order Confirmation Number? Can you now go into your D* account and see this order?

[rlmalmberg]

So after getting the system error message try hitting the back button and give it a minute to see what happens.

Rick


I don't think that's gonna fly. I was able to do that back on Thursday, but as it's been said there is no confirmation number. According to Directv today, there is no order showing for me in the system, I never got the confirmation e-mail, and my card has not been charged. The rep told me that if there is no confirmation number...there is no order. Sorry.

For all who get the error, be sure to click the email link at the bottom of the error page and send a message. The last rep I talked to (earlier today), told me that they are only just now discovering how many people are affected by the error.

Lynn

[rlmalmberg]

haha Beartrap...we must've been typing at the same time.

[mgmrick]

I still can not get in any way but by pressing the back button.

Congratulations! Your order is complete. Printable View

Please print this page for your records. You will soon receive an E-mail confirmation.

From our website DIRECTV.com you can also check the status of your order - anytime. If you have other questions, please call our Sales Support Team at 1-888-355-7530.


Your order is already complete. You can check your Order Status or visit your personalized My DIRECTV page to check your profile or reschedule your installation.




Order Confirmation Number:
Account Number: xxxxxxx
Service Address:
RICHARD GROVER
xxxxx RD
PORT BYRON, NY 13140
315-776-xxxx Shipping Address:
RICHARD GROVER
xxxx RD
PORT BYRON, NY 13140
315-776-xxxx



Description Unit Price Quantity Price

DIRECTV® DVR (with TiVo technology)
DIRECTV DVR (DIRECTV hardware, programming and DVR service of $5.99/mo. sold separately.) $0.00 1 $0.00
Handling and Delivery Fee
$14.95 1 $14.95
Installation Included
Standard Professional Installation $0.00 1 $0.00


Subtotal: $14.95

Tax: $1.20
Total: $16.15


As you can see NO order number guess I will call dtv again.

Thanks
Rick

[danc8379]

Just re-read my confirmation and I guess I'm in the same boat. No order confirmation #. I just hope my credit card doesn't get charged.

[Mixer]

Thanks to all for pointing out this phone number and the great deals.

I called and was talking to the CSR about hardware he said some interesting things which I was hoping someone here could verify. He stated that the reason you can not toggle between Sat 1 and Sat 2 on the R15 is because Tivo owns a patent for that technology. He also stated that he had a letter in his notes that stated some of the older model DVRs would receive an update that would enable the Active features. Could this be an update for us D*Tivo owners.

I told him that I ws interested in finding out if there were any deals that were better then what i currently had. He asked if I wanted any particular channel to try out and I said no just loking to see if I can do better then my current deal. He set me up with every movie channel for free for the next 60 days. He also stated it would shut off unles I called to ask to keep any of them active.

[Wolffpack]

So how's anyone really getting an order through? Wait until the middle of the night?

[Rainy Dave]

Called Retention today. Asked what they have to offer a current customer. Ended up with $2/month HBO, Free Showtime, $5 off Service for the next 6 months. Pleasant call. Great service.

[rkester]

Has anyone gotten a call from DTV wit this kind of offer before? I always wondered if they called people to offer then goodies, maybe if they hadnt changed programming in a long time, etc.

I only got one call from them ages ago and it was trying to sell me Showtime. But that was MANY ages ago.