Freebies from D*

[willardcpa]

What if the unit you want to replace is at another location (such as a beach house)?

Theoretically, I mean.Be prepared for the guy when he comes. Have one of your boxes unhooked so that you can plug this one in real fast - the guy will need to call in and get it activated - that's how he documents that he completed the job so he can get paid. I usually meet them at the door and tell em to hand me the box and I will get it plugged in fired up and ready for the call in. And that if they do that I will have em back on the road in 15-20 minutes. The installers love it as they are getting paid a lump sum for the install. If they hesitate a little like "How do I know you know what you are doing - I just show them my array of DTivos and they say OK. I tell em in return for the quick turn around I need some additional hook-up hardware so that I can hook the old box back up. With this approach I have gotten two multiswitches, two three LNB dishes, and several hundred feet of cable, one guy even gave me a handful of compression fittings. They don't balk at the additional items as my current multiswitches are already full to the max, and I tell em that if they want to they can go ahead and install the stuff themselves - or just leave it with me. :D
That way you will have the necessary hardware for your theoretical Beach House. ;)

[Booman70]

I've bought tivos off ebay and didnt have to sign new contract to install them just swapped my cards into them and call a csr to turn on the new to you receiver

[DVRaholic]

Directv Retention number doesnt work anymore, recording now asks for a Pin number :(

[scottjl]

Did anyone get the new retention number?

[or270]

Did anyone get the new retention number?


Call 1-800-531-5000 when voice prompt ask what you want say "cancel service" or "retention".

I said cancel service and it worked for me on 11-17-06.

[i_be_broke]

Thanks for the heads up on the phone number (1-800-531-5000) and their 'tier 1/ tier 2 support' nonsense. I convinced a friend to call (long time customer with no DVR...if you can believe it) to pick up a Hughes unit and see what he could do with customer retention.

Here's what he got (based in large part on the 'July special' mentioned earlier)
$50 instant credit
$10 off for the next 12 months
Free Showtime for 6 months
$10 off HBO for the next 6 months.

The bill goes up 10.98 per month.

Bottom line...if you do your homework (and are civil when talking with the CSR), good things can happen.

[Omahablues]

Yes just trying to get some information before I forward. I currently live in an apartment and have the HR10-250, but want to upgrade to the HR20 and new dish. I believe I have the correct 800 number for retention but would like to know if someone knows any differnt: 1-800-824-9081? Also living in an apartment I am not allowed to drill holes so I currently use flat coax cable jumpers to go under the door. I had a tech over today that was going to upgrade me but said he couln't because of the flat coax jumper. Saying that the frequency woulnd't work with the new Ka/Ku band. I looked online for the manual for the new dish it says any in-line componets need to be 250MHz to 2150MHz but flat coax jumpers are 5MHz to 2250MHz. Anyone know if I get the parts and install it if the frequency/cable issues will be a problem? Thank you for any help.

[Bob Coxner]

It's no longer possible to call direct to Retention. You have to call the main number first. If you say "cancel service" you should be directed to Retention, otherwise a front line CSR has to forward the call.

[goony]

I looked online for the manual for the new dish it says any in-line componets need to be 250MHz to 2150MHz but flat coax jumpers are 5MHz to 2250MHz. By the numbers you have posted, the flat coax jumpers meet/exceed the spec required.

[itzme]

Has anyone gotten any freebie since the new year? As a mid to high level customer I've gotten some deals and discounts in the past. I'm interested in trying to get HBO, even if its that $10 off offer (so it becomes $2) for 6 months.

[wrp]

We have 2 direct-tivos and I was polite to customer service, but they offered nothing. When I mentioned the rebooting problem, the CSR said she could offer a few pennies, calculated by exactly how many minutes we were without service as the tivo was rebooting, and then prorating this against the monthly $80 we pay.

[JimSpence]

Were you asking specifically for credit because of the rebooting problems?

I think that DirecTV still offers other general credits based on your customer status.

[or270]

Has anyone gotten any freebie since the new year? As a mid to high level customer I've gotten some deals and discounts in the past. I'm interested in trying to get HBO, even if its that $10 off offer (so it becomes $2) for 6 months.


The end of November I got free showtime for 6 months and Starz for $2.00 per month for 6 months.

[itzme]

Hmmm, good to know, but I don't want Starz, I want Sopranos. Has anyone tried for or gotten the HBO offer since the new year? I'm suspecting they may not offer that anymore.

[94SupraTT]

I got $10 off for a year and 3 months of free Showtime due to their Tivo issues. (I never had them). :p

I called for a friend and got him $10 off for a year as well.

[areid1957]

I got 6 months showtime last week, no charge!

[itzme]

Hmmm, its sounding like HBO might be off limits when it comes to promotions/freebies these days.

[bengalfreak]

I got $10 off for a year and 3 months of free Showtime due to their Tivo issues. (I never had them). :p

Did you say you had them? And if you did, isn't that just a wee bit dishonest?

[scalo]

I have had HBO for $2 a month for almost a year

[94SupraTT]

Did you say you had them? And if you did, isn't that just a wee bit dishonest?

I've had one reboot on my HD-Tivo. I haven't had multiple reboots.

[GamecockJack]

Hi. I have been looking for a code to get the free DVR. Does anyone know if any current active promotions for existing customers? Thanks for the help!!

[verchad]

Hi. I have been looking for a code to get the free DVR. Does anyone know if any current active promotions for existing customers? Thanks for the help!!

If you are no longer under a committment to DTV, you can call and ask about cancelling or just ask for retention. Some people have been able to get hddvr for free many more say they are offered the HDDVR for $99. You'll have to make a 2 yr committment. Also some have been offered the hd service fee waived for 6-12 months when doing this.

[scottt]

I called and asked to upgrade to HDTV. They offered:

Free HD DVR (the non-tivo one, sigh)
Free 5 LNB dish and installation
HD package free for 6 months
$10 off bill for 12 months

Works for me!

[Boston Fan]

We just had a series of weird billing glitches that took several phone calls to get completely straightened out (each phone call was very pleasant, and each CSR entered detailed notes that helped to ultimately resolve the issue).

After it was finally taken care of this evening, I asked what might be available as compensation for all of the phone calls and time that it took to resolve. I was at first offered the standard "How does 6 months of free Showtime sound?" I asked if their was anything they could do with HBO - they said yes, and gave me $10 off per month for 6 months (making the final cost to me $3/month).

Sweet - now I won't have to pay for it when the Sopranos starts again in April!

[Green Caesar]

Just hung up with DirecTV.

I was able to get ALL of the movie packages and the sports package for TWO MONTHS FREE!! :)

[Boston Fan]

Just hung up with DirecTV.

I was able to get ALL of the movie packages and the sports package for TWO MONTHS FREE!! :)
Does that mean an upgrade to Premier for those two months, or did they just add the channels into your existing package (Total Choice/Total Choice Plus)?

If they actually upgraded your package, you have likely lost your grandfathered status with those now non-existent packages, and will be required to take one of the new packages (and new pricing structure) when you downgrade from Premier in two months.

You may want to check with them to be sure. :)

[trainman]

Got an e-mail from DirecTV with a link to http://www.directv.com/thanks -- the offer is, in exchange for a 1-year commitment, either $5 off my monthly bill for 12 months, or 6 free months of the Showtime package, or 2 free pay-per-view movie coupons per month for 12 months.

[scalo]

I just tried this link and was told I am not eligible for this offer....Anyone else had this message?

[MikeF]

Yep, I get the same. Not eligible. I'm guessing that if you are currently under a commitment (I still have 10 months on a commitment) that you aren't eligible to do this. Probably just for those that have no commitment.

[tivoboy]

Well, just upgraded SIL, and got the following

2yr commit
FREE HD receiver
199$ HD DVR H20,
FREE 5 lnb dish with install, moved a tivo to a third room, new cable run, second cable run to the HD DVR

FREE HD package for six months
20$ bill for six months.

Paid 19.95$ shipping on zero items.

[Rych6896]

I got a new HD directv dvr (h20) for $99 with a $99 credit to my account. The installer failed to show up with a ladder, as I requested wasting a half day’s work for me and I got an additional $99 credit for my trouble.

2 year commitment

[dbrem26]

Well, just upgraded SIL, and got the following

2yr commit
FREE HD receiver
199$ HD DVR H20,
FREE 5 lnb dish with install, moved a tivo to a third room, new cable run, second cable run to the HD DVR

FREE HD package for six months
20$ bill for six months.

Paid 19.95$ shipping on zero items.


Just checking - I thought H20 was the NON-DVR model. I assume you they actually gave you the HR20?

[tivoboy]

the h20, technically the H20-700 is indeed the HD DVR. Got one of them, and an HD receiver.

[gpg]

No the H20 is not the hd dvr. The HR20 is.

[Kimberlysckl]

I called D* today at 1-800-824-9081 (retention) just to see what kind of offers they had for existing customers, no threats about leaving of a better deal somewhere else. The gentleman that answered the phone asked how he could help,

Me: I was checking to see if you had any offers for current customers

Directv: What would you like?

Me: What do you have to offer?

Directv: We have free equipment, money off your bill each month, or premium packages.

ended up getting $5 a month off my bill for 1 year, HBO $2 a month for 6 months and Showtime Free for 6 months and a new R15 for $14.95. And all I did was ask for it, no lies or empty threats just nice and polite.

Scott
Thank you for the information. I called today and was able to get Starz free for 3 months, Showtime free for six months, and a DVR for $33.00. And I too made no threats of leaving just simply ask what they could do for existing customers. However, I did have to talk to several people to get all of this.

[wolflord11]

LOL!

Added DVR Service to my now non selling Total Choice Plus Service. Extra $5.99 a Month.

They screwed up the package. Lost locals and had to wait 2 Days for the tech to show up. Turns out the Primary Receiver that was removed was the only one that got Sat 72.5 for Locals. But, the Tech still could not explain why my older receivers got Locals fully, when they can not even get 72.5.

Anyways, after 3 Days of waiting, and half a Day with the Tech, got everything fixed up.

In the End: A FREE R15 Reciever. Free Double Cable Run to 4 Receivers, installed. FREE HBO and Showtime for 6 Months. :D

[gwade]

So I finally got fed up with my R10, and frankly I don't want the hassle of going to Ebay, so I called and asked them what they would do to "entice" me to switch to their DVR which I was not thrilled with. After a few "what else do you got" rounds, I ended up with:

HR20 $199
6 months of $20 credit per month
No shipping charge
Free "installation" (I already have an AT9 and H20 so I just need some more cable runs).

I guess I'm happy with a net $80 bucks for the HR20. In about a year from now, I'm going to need a second HR20 so hopefully there will be some new wheeling and dealing by then.

[Delaware Colt]

Got an e-mail from DirecTV with a link to http://www.directv.com/thanks -- the offer is, in exchange for a 1-year commitment, either $5 off my monthly bill for 12 months, or 6 free months of the Showtime package, or 2 free pay-per-view movie coupons per month for 12 months.

I received the free PPV coupons today regarding the above offer. I received 12 individual free PPV coupons (max $3.99 each) that require Account #, Movie Watched, Name, Home Phone, signature and a $.39 stamp to mail back to them. :mad: I assume they will send another 12 coupons in 6 months. All the coupons expire 6/30/07. There's nothing on the coupons about only using 2 a month....I guess you could order 12 movies today and submit all the coupons at one time. Also, you could probably pull up your old bills and submit those movies as well.

[TubaMan-Z]

Called the number, made it clear that I wasn't planning on switching.

I was offered HBO and Cinemax for $13/month - no thanks
I was offered Starz and Showtime free for 3 months - yes please
I was offered a 100 hr DVR (non-TiVo) for free - no thanks, I have 3 DirecTiVos, 2 of which already have more than 100 hours.
I was offered a $100 donation to the school of my choice and a choice of an iPod Shuffle, portable DVD player, or $50 Best Buy card for another 1 year commitment. I passed since my current commitment doesn't expire until Sept 2007 and I really didn't want it going out to 2008.

I was really hoping for the $5 off/month - but it wasn't offered.

Oh well, now to see what will be on channels 520-550 for the next 3 months....

[MikeMar]

I called, said cancel service, then complained about the price increase.

Said what can I get to compensate for this?

....

$5 off for 6 months.
Thank you, good bye

[jstack]

I called, said cancel service, then complained about the price increase.

Said what can I get to compensate for this?

....

$5 off for 6 months.
Thank you, good bye
That's exactly what they offered me. I'm done with them when the discount expires. I've been a customer for 2 years and 1 month and I have been through 3 price increases for a total of $9 with their base total choice package. An 18% increase in barely two years is ridiculous.

[MikeMar]

That's exactly what they offered me. I'm done with them when the discount expires. I've been a customer for 2 years and 1 month and I have been through 3 price increases for a total of $9 with their base total choice package. An 18% increase in barely two years is ridiculous.

Eventually when we can get FIOS, we will drop D*, but until then, just have to call up every so often and complain :)

[Boston Fan]

That's exactly what they offered me. I'm done with them when the discount expires. I've been a customer for 2 years and 1 month and I have been through 3 price increases for a total of $9 with their base total choice package. An 18% increase in barely two years is ridiculous.
Not sure what the alternatives are like where you live, but the cable cos. out this way have been far outpacing the D* increases. Not to mention the prices that they want to charge for their dual tuner DVRs each month. Plus the hefty price difference to get their 'digital tier'.

Our monthly bill would almost double to get equivalent service from them.

[wolflord11]

In our Area I cannot really complain about Directv. To get the setup we have with the Cable company here would cost nearly double each Month on what we are paying now.

That and the fact Customer Service with the local Cable Company is terrible. When we last had Cable, about 2 Years back, we lost it for a Week. It took the tech a Week to come out and fix the problems. We got no refund, no extras, nothing but a sorry!

[Vuce]

I can't complain either. I have 5 D* Tivos in my house. I have priced out the same equipment with my cable company (Comcast) and they KILL you with the DVR fees. For the same setup I'd be paying $70 to $80 MORE per month. I currently pay about $75 to $80 per month.

[Boston Fan]

I can't complain either. I have 5 D* Tivos in my house. I have priced out the same equipment with my cable company (Comcast) and they KILL you with the DVR fees. For the same setup I'd be paying $70 to $80 MORE per month. I currently pay about $75 to $80 per month.
Our local cable companies charge 12.95 for each DVR. The price for their base package is only for analog - another $20 per month for digital!

[steelcurtain]

I just called them to complain about the price increase. Got $10/month discount for 12 months. That'll more than pay for my HBO subscription while The Sopranos is on. :)

[MikeMar]

I just called them to complain about the price increase. Got $10/month discount for 12 months. That'll more than pay for my HBO subscription while The Sopranos is on. :)

wow that's a sweet deal! :)

[tivoboy]

So,

I was hoping to just transfer my services to the NEW house, but DTV said today, that they wouldn’t authorize the install of my H10-250, that they could not confirm a 3LNB, nor a 5LNB unless I surrendered my H10-250 and went with a H20-700. Anyone have that experience?

What I decided to go with was

Instead of the 1 YR commit for Movers Advantage, I did

2YR commit (300$ out charge)
All six lines brought in from the SAT, NEW 5LNB sat.
FREE H20-700 added to the order, NO CHARGE.

Install in three days.

[cramer]

DTV said today, that they wouldn’t authorize the install of my HR10-250, that they could not confirm a 3LNB, nor a 5LNB unless I surrendered my HR10-250 and went with a HR20-700. Anyone have that experience?(btw, it's HR10 and HR20) Well that's insane. I'd tell them to shove it and move everything myself. Man, somebody really hates Tivo for some reason. Of course, they could also be trying a run around to get your owned hardware to be "upgraded" to leased hardware.

Your best option would be to call back until you get someone more agreable. I don't see why they would force you to an HR20. That would require an AU9 dish; it'll take a qualified installer at least an hour to mount and aim properly. The HR10 needs a ($39) 3LNB dish -- install time ~10min.

[tivoboy]

"(btw, it's HR10 and HR20)" can I get a WHAA?


Well that's insane. I'd tell them to shove it and move everything myself. Man, somebody really hates Tivo for some reason. Of course, they could also be trying a run around to get your owned hardware to be "upgraded" to leased hardware.

Your best option would be to call back until you get someone more agreable. I don't see why they would force you to an HR20. That would require an AU9 dish; it'll take a qualified installer at least an hour to mount and aim properly. The HR10 needs a ($39) 3LNB dish -- install time ~10min.

I did have a 5lnb done about a month ago for a friend, took the guy 10 min on the roof. I figured for the free HD 20, plus the full install, it was an okay deal?

[lllplus2]

The jerks at directv recently traded in our owned r15 with a different r15 that they said we owned. (The new one was worst than the old one.) That was until we got our next bill. We called up and disputed the lease and were told we outta luck, we were stuck with the lease and couldn't get our old r15 back. We'll see who is outta luck once my state attorney general contacts them. With cable prices the way they are most of us are stuck with them. I all for small government but we need some regulation from the feds and more competition.

[goony]

We'll see who is outta luck once my state attorney general contacts them.Sic'em lllplus2 - let us know what happens.

[askewed]

I called today and sited partial recordings, missed recordings and my general disgust for parting ways with TiVo. I got two freebies (one for each HD TiVo). $2 HBO for six months and free Showtime for three months. I also asked her to send over 9 DirecTV employes and the script for last nights Survivor so they could act it out for me.

I told her if they don't re-couple with TiVo before these HD TiVos die I'll be FIOS bound.

[FavreJL04]

I called last night to order Playboy actually. While I was on the phone I told the CSR that I heard there were people online getting "deals" on programming and asked if there were any promos going on. He looked over my account and offered me 3 months free of Starz and either 6 months of HBO for 3 bucks/month or Sportspack for 2 bucks/month. He would have given me the HBO and Sportspack together but the computer wouldn't allow that. I picked the Starz and Sportspack.

I didn't even have to try to "dig" for deals. He was willing to offer them without me suggesting anything. I didn't call expecting to get something for nothing and would have been okay by them if they didn't have any offers. It is just cool that they throw out deals to take the bite out of price increases.

[wolflord11]

Its amazing what you can get nowdays with just a simple phonecall :D

[anonymuse]

Looks like its time to make a nice polite phonecall soon.

[willardcpa]

Its amazing what you can get nowdays with just a simple phonecall :D
:eek: You got Heidi Fleiss's phone number??? :D

[wolflord11]

:eek: You got Heidi Fleiss's phone number??? :D

I only wish I did...lmfao :D

[joellyn]

I called tonight and had the choice of $10 off a month for 6 months on any movie channel. I picked HBO since Sopranos is on right now. That should last me at least through Sopranos and Big Love.

[misohonei]

I called last night and specifically said I wanted to watch The Sopranos. Asked for 10.00 off for 6 months. As in the past, not a problem.

[DVC California]

Got an email lfrom D* last week that offered free Showtime and Starz for 3 months and 3 free PPV. Called retention and also added $10 off HBO for 6 months.

[anonymuse]

From another post for those who subscribe to this thread:

Hi All,

Free Starz weekend from April 19 through 22. Set your recorders now...

good luck,
mark

[antne1]

See this thread:

http://www.tivocommunity.com/tivo-vb/showthread.php?t=348887

[PrimeRisk]

(btw, it's HR10 and HR20) Well that's insane. I'd tell them to shove it and move everything myself. Man, somebody really hates Tivo for some reason. Of course, they could also be trying a run around to get your owned hardware to be "upgraded" to leased hardware.

D* is on a real bend to get rid of the HR10-250s. They all but refused to cough up an HR20 unless I surrendered my HD TiVo. Customer service even said I couldn't have a HR10-250 and HR20 on the same dish...that they would conflict. That's when I said I needed to talk to Customer Retention. Good attitude, bad attitude, cooperative, non-cooperative... I can deal with any of that, but lying really pisses me off. Even Customer Retention didn't want to deal with me unless I gave them the HR10-250. I just told them that I paid $1000 for the box and I wouldn't give it too them for free. Unless they were willing to give me a reasonable offer to buy the hardware back, I was keeping it. They tried to say that they were "giving" me the HR20, but I said that the difference between leasing and owning was pretty clear. It'll be a cold day in he!! before I pay D* an upfront fee to lease their equipment.

End result:

Kept the HR10-250
Free HR-20
New 5-LNB Dish
2nd 4x8 Multi Switch
Free Install
-$20 per month for 6 months
Free HD Package for 3 months
2 Year commitment

Final analysis:
The HR-20 is still a buggy POS.

[Vuce]

I essentially got the same deal as you Prime Risk. I was telling D* that I OWN my HR10-250and they would not be taking it. And I was also pi$$ed that about 3 years after getting that box it would be obsolete when it comes to HD offerings on the dish. Eventually I got a similar package to what you got. My free HR20 is being installed with the new dish on Wednesday. I was saying the same thing to them - "You want me to pay you $200 for the equipment and then lease it?" I already have one HR20 and don't like it as much as the HR10-250 but it sounds like I have to use thje HR20 eventually. :(

[94SupraTT]

Every few months I call to see what D* will do to retain me. So, I mentioned E* and that they were trying to get me to switch, etc, etc. They are giving me $10/month for 12 months and my DVR service for free for 6months. My free Showtime for 3 months just ran out. They offered Starz for free, I declined. I told them I really don't watch movies on TV because I use Netflix. They saw I had 2 HD DVRs and went on a rant about 100 HD channels by this summer. I balked and let them know I will believe it when I see it, I referenced their commercials last spring that had the TVs rolling over to windows to get "HD", which they failed to mention that they were locals which most people can get via OTA. Anyways sorry for the rant. lol :)



-sidenote....I asked if the $10/month I received in Jan showed and they said no. Strange.

[jayerndl]

Can you get any freebies/discounts without signing up for a new 2 year commitment? I have been a customer for over 5 years and am currently not under any commitment. BTW what is the penalty for cancelling your service during the the 2 year commitment? I currently have a HR10-250 and (2) SD Dtivos. I'm thinking that I might go to Comcast using either an S3 or the Tivo software on their DVR depending on the circumstances. Thanks.

Jay

[or270]

Can you get any freebies/discounts without signing up for a new 2 year commitment?
Yes

what is the penalty for canceling your service during the the 2 year commitment?
12.50 month per remaining.

[grecorj]

Called & asked about programming offers.

Got another 6months of Showtime free.

I've had Showtime for like 18 of the last 24 months free. :)

Does anyone know when Weeds is coming back?

[bv1187]

It'll be a cold day in he!! before I pay D* an upfront fee to lease their equipment

I here ya.........even the cellular phone companies give you a phone for your two year commitment.

[verchad]

Maybe they can afford to start giving away the HD-DVR units?

http://news.yahoo.com/s/ap/20070509/ap_on_bi_ge/earns_directv

http://news.yahoo.com/s/nm/20070509/bs_nm/directv_results_dc

As much as I'd like to upgrade, I just bring myself to "buy" leased equipment.

[PrimeRisk]

Maybe they can afford to start giving away the HD-DVR units?

http://news.yahoo.com/s/ap/20070509/ap_on_bi_ge/earns_directv

http://news.yahoo.com/s/nm/20070509/bs_nm/directv_results_dc

As much as I'd like to upgrade, I just bring myself to "buy" leased equipment.

I'm not going to pay an upfront cost to lease their equipment either. I got a HR20-700 (HD-DVR) from D* for free by being a good customer and asking nicely.

If you're not in a contract and are a good customer you have a good chance of getting a free HR20-700.

What is a good customer though? That's not too easy of a thing to define unless you work for D* and make the rules for customer retention. There are some things I've picked up over the years.

Good customers pay their bill on time (always) and do some of the following :

Have more than the basic package
Subscribe to NST/Center Ice/NBA
Subscribe to Movie/Premium channels
Regularly buy PPVs
Have multiple receivers
Tell your friends to buy DTV
Currently subscribe to HD packages

D* survives on profits, and if you are a good source of profit, they'll bend over backwards to keep you happy and the dough rolling in. They make more money off of the extra services they sell you than the basic package. Just like the comedy club that lets you in the door for a $5 cover, they make it up on the drinks.

If you think you're a good customer, call and tell them that you're a good customer and ask them what they can do for a deal. I don't think you should have to pay them to rent a piece of equipment from them so you can pay them more for service. If you nicely bring this point up to the CSR, they get it too.

Don't let anyone tell you they won't provide free HR20-700s, they do.

[Sir_Q]

24 FREE Pay Per View Movies
2 movies a month for 1 year
TOTAL
VALUE
$96

or

Get 3 for FREE: 3 free months of SHOWTIME UNLIMITED® and Starz® Super Pack, plus 3 PPV movies
TOTAL
VALUE
$81

SELECT OFFER

Programming commitment required. Customers must be in "good standing" as determined by DIRECTV in its sole discretion. These offers are not transferable.

[shadowplay]

24 FREE Pay Per View Movies
2 movies a month for 1 year
TOTAL
VALUE
$96



I just got the above offer emailed as well...too bad I'll be moving soon and I'm not sure if D* will be available at my still undetermined place....

[RonA]

[QUOTE=Sir_Q]24 FREE Pay Per View Movies
2 movies a month for 1 year
TOTAL
VALUE
$96

or

Get 3 for FREE: 3 free months of SHOWTIME UNLIMITED® and Starz® Super Pack, plus 3 PPV movies
TOTAL
VALUE
$81


Was looking into the 24 FREE pay Per View Movies details:

Limited time offer. Offer is non-transferable and for select customers only. With the acceptance of this offer you agree to maintain and pay 12 consecutive months (24 consecutive months for advanced receivers) of any DIRECTV programming package ($29.99/mo. or above) or qualifying international services bundle.

Is this a 1 or 2 year commitment? What does (24 consecutive months for advanced receivers) mean?

Has anyone gotten this deal?

Ron

[shadowplay]

[QUOTE=Sir_Q]24 FREE Pay Per View Movies
Was looking into the 24 FREE pay Per View Movies details:

Limited time offer. Offer is non-transferable and for select customers only. With the acceptance of this offer you agree to maintain and pay 12 consecutive months (24 consecutive months for advanced receivers) of any DIRECTV programming package ($29.99/mo. or above) or qualifying international services bundle.

Is this a 1 or 2 year commitment? What does (24 consecutive months for advanced receivers) mean?

Has anyone gotten this deal?

Ron

I don't see the 24 month part in my offer:



Terms and Conditions:
With acceptance of this offer you agree to maintain and pay 12 consecutive months of any DIRECTV programming package ($29.99/mo. or above) or qualifying international services bundle. IF YOU FAIL TO MAINTAIN YOUR PROGRAMMING COMMITMENT FOR ONE YEAR, DIRECTV MAY CHARGE YOU A PRORATED FEE OF UP TO $150. In certain markets, programming and pricing may vary. May not be combined with any other offer.

1 YEAR FREE PPV (Value $96) REDEMPTION OFFER:
Upon Activation, customer will be mailed 12 PPV coupons and another 12 PPV coupons on their six month anniversary, two of which can be used each month for a $3.99 bill credit. Additional restrictions apply. See terms printed on the coupons.

Hardware and programming available separately. Programming, pricing, terms and conditions subject to change. Pricing residential. DIRECTV services not provided outside the U.S. Offer available only to current DIRECTV customers with an account in "good standing," as determined by DIRECTV in its sole discretion. Receipt of DIRECTV programming is subject to the terms of the DIRECTV Customer Agreement; copy provided at directv.com/legal and in your first bill.

©2007 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and THERE'S GOOD TV, THERE'S BETTER TV, AND THEN THERE'S DIRECTV are trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners.

[RonA]

[QUOTE=RonA]

I don't see the 24 month part in my offer:



Terms and Conditions:
With acceptance of this offer you agree to maintain and pay 12 consecutive months of any DIRECTV programming package ($29.99/mo. or above) or qualifying international services bundle. IF YOU FAIL TO MAINTAIN YOUR PROGRAMMING COMMITMENT FOR ONE YEAR, DIRECTV MAY CHARGE YOU A PRORATED FEE OF UP TO $150. In certain markets, programming and pricing may vary. May not be combined with any other offer.

1 YEAR FREE PPV (Value $96) REDEMPTION OFFER:
Upon Activation, customer will be mailed 12 PPV coupons and another 12 PPV coupons on their six month anniversary, two of which can be used each month for a $3.99 bill credit. Additional restrictions apply. See terms printed on the coupons.

Hardware and programming available separately. Programming, pricing, terms and conditions subject to change. Pricing residential. DIRECTV services not provided outside the U.S. Offer available only to current DIRECTV customers with an account in "good standing," as determined by DIRECTV in its sole discretion. Receipt of DIRECTV programming is subject to the terms of the DIRECTV Customer Agreement; copy provided at directv.com/legal and in your first bill.

©2007 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and THERE'S GOOD TV, THERE'S BETTER TV, AND THEN THERE'S DIRECTV are trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners.


It shows it on mine in the 1st offer; 24 FREE pay Per View Movies but not in the 2nd offer; Get 3 for FREE: 3 free months of SHOWTIME UNLIMITED® and Starz® Super Pack, plus 3 PPV movies.[/SIZE]

[ryanflan]

So I moved from a place with roommates we had 4 receievers on the account to a new place where I only need 2. Have been a good customer for the past 3 years. Thing is, I now need a HD DVR.

Looked online, called them for details ... I called them cold, the first offer was:
47.95 Total Choice - minus $5/mo. x 6 mo
8.99/mo HD Service - free x 1 yr
4.99/mo extra box fee
and ... $199 for HD-D*Tivo. I pointed out that I was an existing customer in good standing and that a new customer could get that same deal ... didn't bite.

So then I read this board ... got pissed when I remembered that they are only leasing boxes to us now .... called back and was told by a new CSR that they could go down to $100 for the box + a non-negotiable $19.95 S&H.

The best I can figure this would work out as a wash over a year with the included HD and $30 off the bill ... but I still feel like this is not as good of a deal as some of what you guys were able to pull.

What are you guys saying to get a free HR20? Did you have to use the HD DirecTivo you already has as leverage?

Haven't done anything yet ... any suggestions?

-Ryan

[Bob Coxner]

So I moved from a place with roommates we had 4 receievers on the account to a new place where I only need 2. Have been a good customer for the past 3 years. Thing is, I now need a HD DVR.

Looked online, called them for details ... I called them cold, the first offer was:
47.95 Total Choice - minus $5/mo. x 6 mo
8.99/mo HD Service - free x 1 yr
4.99/mo extra box fee
and ... $199 for HD-D*Tivo. I pointed out that I was an existing customer in good standing and that a new customer could get that same deal ... didn't bite.

So then I read this board ... got pissed when I remembered that they are only leasing boxes to us now .... called back and was told by a new CSR that they could go down to $100 for the box + a non-negotiable $19.95 S&H.

The best I can figure this would work out as a wash over a year with the included HD and $30 off the bill ... but I still feel like this is not as good of a deal as some of what you guys were able to pull.

What are you guys saying to get a free HR20? Did you have to use the HD DirecTivo you already has as leverage?

Haven't done anything yet ... any suggestions?

-Ryan

Since the HR20 isn't a Tivo you're in the wrong spot. Here is where you can find your answer: http://www.dbstalk.com/showthread.php?t=62089

[runtothedaylight]

Just to add a little background information on my situation. After reading on this forum about the freebies being given out to other DTV customers, I called retention to see if I could get any deals or hardware. The results were not satisfactory, in fact I was very unhappy with the response. I continued a dialogue with various CSR's and account specialist's via email and the phone as I explored my options with Dish and Comcast. My best alternative looked to be Dish and I was getting ready to sign up when I read about the $14.95 Tivo here and ordered one. The best offer DTV had offered was a free Tivo but $99 for installation. About 10 minutes after I placed my order another account specialist called. This guy sounded a little more knowledgeable and was able to make me an offer of a Tivo for $14.95 and a new receiver to replace another unit that is starting to act up and this is supposed to include "installation" but that is a non issue. I told the rep about the order I had placed and asked if I would get two Tivos but was told only one rebate per year. He cancelled my online order and placed a new one along with the receiver order. I asked if it was the same Tivo in the offer and he told me it would actually be a 80 hour unit and that I would have to commit to a 2 year agreement. I figured what the hell, ok. He scheduled an installer for Friday 2/3. I'll fish a line through an inside wall so the installer can run out some coax for the second tuner.
I was surprised to see the Hughes 40 hr unit arrive today so I'm thinking that I should only be bound by the online agreement and not have to commit to 2 more years. The new receiver must be coming with the installer on Friday.

We all want more - are you happy with DirecTV? I am and I would be satisfied, but we all have a little cognitive dissonance after a commitment. So I don't blame you too much.

[tivotrent]

Hmm the retention number now asks for a PIN - no pin looks like you get routed to the general queue

[itzme]

Has anyone had any luck recently getting an HD package for free for 3 or 6 months? Without an "upgrade" to HR20?

[schell]

I called to tell them I have have been a customer for over ten years, are there any specials, or deals, I am eligible for, they gave me 18$ a month off for one year ,I a call every time my deal expires, usually I get 10$ off for 6 months

[innocentfreak]

I figure I will save and push for free upgrades to the Tivo unless they turn out be for sale only.