TIVO LIFETIME SUBSCRIPTION&DIRECTV

[joeross10]

in 2001, I purchased a lifetime subscription to Tivo soon after signing on with DirecTV. Direct TV is charging me a fee (referred to as "DIRECTV DVR SERVICE MONTHLY" of $4.99. I do not have a directv dvr and i had a lifetime subscription to Tivo. Is this correct that I pay $4.99. DIRECTV claims that this is correct.

Second, I have Directv coming over today to install HD and I purchased from them the new HD250 DVR. I will keep my current Tivo DVR and place it downstairs. What should my bill look like now? From reading some discussions, I should not get chargred a subscription fee for either DVRs. Is that correct?

Please advise

[Gunnyman]

a little clarification is needed.
Is your Tivo a Standalone? or is it integrated with DTV receiver?
If a standalone, you should not have been paying DTV anything because it's NOT a DTivo
if it's a DTivo, and you were grandfathered in because you bought lifetime on it, you shouldn't have been paying DTV a dvr fee either.
You are owed about 300 bucks in either case.

[jlb]

Do you have other DTV boxes (not TiVO, but regular DTV boxes)? If so, maybe you misread the statement and it was the DTV mirroring fee?

[joeross10]

I just got off the phone with them, and they acknowledged there mistake and will credit me the money. If you have time for one more question. What happens now when I get my new HD210 DVR today? Since I have already the lifetime Tivo subscription and as I have read before on this forum that when DirecTV and Tivo came together, that for directv customers who had a Tivo lifetime subscrition. that subscription would be moved from the box itself, to the account. Thus my interpretation is that with this new tivo HD250 DVR I am getting today, nothing should change in my bill. (actually, since I am moving my old tivo to another television, and since they will remove a stand alone receiver, should my bill drop by another $4.99? (which is the subscription fee I have for me current downstairs receiver)

[Gunnyman]

your bill should ONLY have programming fees and 5 bucks for each addtional receiver after 1.
In other words if you have 3 receivers, you will pay 10 bucks in mirror fees.

[joeross10]

If I understand correctly then, starting today

I have 3 Televisions
I have 2 Tivo DVRs
1) Old one I originally bought with lifetime subscription
2) New one I am having installed today

I also have 1 plain vanilla receiver

Thus, my Bill should be

Programing charges, + 2 receiver charges

or

Programing charges + 1 receiver charge

[gtrogue]

The first choice- programming charges plus two mirroring fees for the two additional receivers.

[Gunnyman]

correcto. :)
Oh and how much money did DTV say they were going to refund you? Od did they just take the HDTivo off of your bill?

[joeross10]

They refunded me the 4.99 X the number of months I paid it, and promised the future charges will come off the bill. Truthfully, the front line people over there have no clue. Thanks very much for your help.