TiVo won't change channels to DirecTV locals

[WesTivo]

By the way, here is the link for the 7.2 software:

7.2 (http://research.tivo.com/72priority)

--- I hope the update that D* said they are sending out does not create new problems!!!!!!!!!!

[Rodney]

Thank you Tivo, for fixing the serial issue with the D-10's. This is great. No more missed channels!

-Rodney

[azitnay]

Just to clarify, this has nothing to do with beta... This is the general release.

Drew

[AlanShutko]

You could sign up to try the beta software that fixes this problem.

Unfortunately, I have a series 1 standalone. No fix for me.

[bobcnn]

Is Direct still working on a fix for those of us who have stand-alone units?

thanks!

[Jeff's Tivo]

I received the 7.2 update for my Tivo series 2 on Saturday.
As a test, I disconnected my IR blasters and reconnected the serial port to my DTV D-10 receiver and it is working now! It will tune to local channels with no problems...A little slow to react but anything's better that the IR blasters!
Anyone else have the same experience?

[steve841]

I received the 7.2 update for my Tivo series 2 on Saturday.
As a test, I disconnected my IR blasters and reconnected the serial port to my DTV D-10 receiver and it is working now! It will tune to local channels with no problems...A little slow to react but anything's better that the IR blasters!
Anyone else have the same experience?

For me ....just the opposite ...My series 2 is a Pioneer 810H ...now Im stuck with IR CRAP!

TIVO...fix this .... :eek:

[WesTivo]

I received the 7.2 update for my Tivo series 2 on Saturday.
As a test, I disconnected my IR blasters and reconnected the serial port to my DTV D-10 receiver and it is working now! It will tune to local channels with no problems...A little slow to react but anything's better that the IR blasters!
Anyone else have the same experience?


I noticed the slow changing of channels too, but I can deal with it. No recorded screen saver and local channels are fine. So far so good!!

[ccwf]

I noticed the slow changing of channels to, but I can deal with it. No recorded screen saver and local cchannels are fine. The slower channel changing is because it's sending stuff to make sure the screensaver is turned off.

[ericthebikeman]

Just got 7.2 on my pioneer after being stuck on 5.2. Sub 100 channels come in again, channel changing seems a little slow but hey it works.

The receiver itself has the crummy firmware still so TiVo must have gotten a workaround together.

[thebigmo]

Hi all,
Not sure if this problem is with my Tivo or my Directv reciever. I just recently switched form Dish to Directv and at first was using the IR to change the channels like I always did on Dish. Painfully slow as always. But reading these forums I figured I could wait until I got the 7.2 and try the Home Control Cable for changing channels. Sure enough, it works great except here comes my problem that seems to have started about this time. Remember how the Tivo doesn't see the pay-per-view channels so you have to use your Directv remote to get to them? When I press the guide button on the Dtv remote, the guide screen is blank. The grid is there where the channels and programs and such would be but it is all blank. I was also using the setting on the Dtv where the caller ID shows on the screen when someone calls and this has also stopped working. Has any one else seen or heard of this problem with the Home Control Cable and 7.2 or does it sound like something is wrong with my Dtv receiver? Receiver is D10-100 and Tivo is Series 2 stand alone.

Thanks

[steve841]

Hi all,
Not sure if this problem is with my Tivo or my Directv reciever. I just recently switched form Dish to Directv and at first was using the IR to change the channels like I always did on Dish. Painfully slow as always. But reading these forums I figured I could wait until I got the 7.2 and try the Home Control Cable for changing channels. Sure enough, it works great except here comes my problem that seems to have started about this time. Remember how the Tivo doesn't see the pay-per-view channels so you have to use your Directv remote to get to them? When I press the guide button on the Dtv remote, the guide screen is blank. The grid is there where the channels and programs and such would be but it is all blank. I was also using the setting on the Dtv where the caller ID shows on the screen when someone calls and this has also stopped working. Has any one else seen or heard of this problem with the Home Control Cable and 7.2 or does it sound like something is wrong with my Dtv receiver?

Thanks

Sounds to me like you may want to recheck your connections...

But, you should be able to view PPV channels...just go into setup on the tivo box and edit "channels you receive"....they should show up.

[thebigmo]

Sounds to me like you may want to recheck your connections...

But, you should be able to view PPV channels...just go into setup on the tivo box and edit "channels you receive"....they should show up.

The channels show up on the Tivo guide but they don't say what is movie is on them, never has. That is why you have to go back and use the other remote to see and order them.

[thebigmo]

Never mind. Big DUH on my part. A quick reset of the sat receiver and everything is back to ok.

[Pamyjohn]

Same problem in San Jose. I just switched to Direct TV from Comcast. My TiVo was working great with Comcast and now having the same problems as the rest of you with Direct TV. I can't even get the IR's to work. The TiVo powercycles when I try to change the channels using the IR. Any idea what might be causing that?

[tribbens]

I received an update on my D10-300 receiver today and the serial port NOW WORKS perfectly for the channel changing. I am thrilled. Other owers may want to check it out.

[ccwf]

The TiVo powercycles when I try to change the channels using the IR. Any idea what might be causing that? This sounds like an entirely different problem. Are you sure you posted the details correctly?

If it is the DirecTV receiver that is power-cycling instead of the TiVo DVR and if the problem is with serial/home control cable rather than IR, then you need to select the APG protocol option instead of MPG.

[ALooneyGuy]

I received an update on my D10-300 receiver today and the serial port NOW WORKS perfectly for the channel changing. I am thrilled. Other owers may want to check it out.

What series TiVo do you have?

[criznag]

SBC new Directv customer - just hookd up today 9/9/05 and unit downloaded 0x101b firmware - I have a Replaytv, is it even work re-activating or should I wait for a patch? (Sounds like its been months already!).

[ccwf]

SBC new Directv customer - just hookd up today 9/9/05 and unit downloaded 0x101b firmware - I have a Replaytv, is it even work re-activating or should I wait for a patch? (Sounds like its been months already!). If you have a D10-100 receiver and a ReplayTV, get the TV Translator (see the D10-100 entry in the compatibility list (http://tivo.web-i18n.net/compatibility)).

[criznag]

Thing is it costs $40. I could buy a used but older model Directv receiver on Ebay (I think) for around that price.

Problem is I need the cable that comes with the replay - the low speed data port to serial - seems like you can only get those online.

Thanks for the info

[ccwf]

Problem is I need the cable that comes with the replay - the low speed data port to serial - seems like you can only get those online. If you are good with cabling or know a friend who is, you can make it yourself. There are links to the necessary pin-outs near the end of the compatibility list.

Some digital cameras and PDAs and such also come with the necessary cable (although in many cases also needing a null-modem adapter).

[criznag]

Do you think it's safe to assume that we are NEVER going to get an update? I search on this daily, and I see people posting almost 3 months ago the same anger and frustration I am venting about now, hoping for an update "soon". How disgusting is this? Only reason I have Directv is that I am forced too - it is the only option in my apartment complex, but rest assured when I have a choice it will NOT BE Directv - I'm even thinking about cancelling it now and just not having television. I would encourage every single person in this post to E-mail Directv (Even if it dosen't effect you), I might start sending on a daily basis if they keep ignoring me.

What do you think?

[steve841]

Do you think it's safe to assume that we are NEVER going to get an update? I search on this daily, and I see people posting almost 3 months ago the same anger and frustration I am venting about now, hoping for an update "soon". How disgusting is this? Only reason I have Directv is that I am forced too - it is the only option in my apartment complex, but rest assured when I have a choice it will NOT BE Directv - I'm even thinking about cancelling it now and just not having television. I would encourage every single person in this post to E-mail Directv (Even if it dosen't effect you), I might start sending on a daily basis if they keep ignoring me.

What do you think?

I recently wrote a letter to Tivo....so I'd hope more of you complain directly to TIVO.

[arc6th]

Got the update in the past two days. I was shocked at the successful change to my local CBS channel this afternoon when testing for NFL purposes.

Now, I just want to remember the Titans' first drive, and forget the rest of the game....

[crazycooter]

Well, I finally got the update.

Now the problem is my DTV receiver. The bleeping thing takes FOREVER to accept any commands whether using the TiVo or the DTV remote to control it. I can push a button on the DTV remote and it takes 5 full seconds for anything to happen. For that matter, the same thing happens when I push the buttons on the front of the receiver itself. Of course, it doesn't happen with the volume controls (since those are processed by the TV itself). None of the other receivers in my house are doing that. :mad:

[lagay]

I got an update from Tivo today with lineup changes which included the LOGO channel that was recently added by D*Tv. And to my surprise I can now change to local channels using the TiVo remote through the low speed data port cable. Thank you TiVo for fixing an issued caused by D*TV back in May.

[ALooneyGuy]

I got an update from Tivo today with lineup changes which included the LOGO channel that was recently added by D*Tv. And to my surprise I can now change to local channels using the TiVo remote through the low speed data port cable. Thank you TiVo for fixing an issued caused by D*TV back in May.

Is this a series 1 or series 2 TiVo?

[lagay]

Series 2 TiVo

[criznag]

Got the update the other day..go figure after I buy a new receiver, Kansas City MO area. I can post the firmware version if necessary.

[Marc]

The slower channel changing is because it's sending stuff to make sure the screensaver is turned off.
I'm not sure that this is necessarily the case. Last night I got three different recorded programs that consisted of the program's audio and a bouncing DirecTV logo on my 7.2 TiVo connected to my D10.

I don't know what caused the screensaver to get started, but none of the three channel changes made by the serial cable made it go away.

I guess I'll have to go back to the IR blaster until I get the D10 update.

[Walt]

A few months ago a D10 software update disabled the ability of my Series 1 TiVo to change the sat channels below 100. Also the D10 menus did not word. Called DirecTV who sent me another D10 receiver.

The second receiver worked fine for some time when the software again updated creating the same problems. Called DirecTV again and they sent me another receiver, this time a D10-300 without a serial port.

Gave in and installed the IR blaster.

This is my least used TV so I will have to live with the slow channel changes.

Walt

[TiVoJerry]

If you have a Series2 running 7.2 & are getting the screen saver on the D10 while using serial, make sure that you have the TiVo Banner set to clear normally. (TiVo Central> Messages & Settings> Settings> Displays> Channel Banner). If it's set to "Display banner normally", you should select "Clear banner quickly", exit the menu item, then go back and choose the normal setting.

As for the Series1, it is running an older version of software that does not support DIRECTV's newer serial protocol. As expected, a replacement receiver may fix the issue because it's running older firmware, but once it updates you lose serial again. As you experienced, IR is the only option at that point.

The D10 and H10 receivers work best with our 10074 IR code.

[jeromeusa]

I don't see a serial connection on my d10-300. Please help.

[martin1]

I don't see a serial connection on my d10-300. Please help.
Serial cable don't work on D10-300. D10-100 is only series D10 that serial cable works on.

[Jared52]

I just got a D10-200. Am I out of luck on the serial cable working as a controller? I am going to sell my Series 2 if I can't get the serial cable to work.

EDIT: I saw the compatability list and I am indeed out of luck.

[steve841]

I just got a D10-200. Am I out of luck on the serial cable working as a controller? I am going to sell my Series 2 if I can't get the serial cable to work.

EDIT: I saw the compatability list and I am indeed out of luck.

Dont rush to sell it just yet...I wrote a nasty letter to Tivo and actually got a phone call from their tech folks...

Another software update is in the works and should be released before the end of the year to fix the serial issues....

[TiVoJerry]

I've good news and some clarifications:

1> After much testing and gnashing of teeth, we now have a working IR code for LG (LSS3200). If you do not yet see it as a set top brand, please make a connection to download the latest IRDB. The new code is 10075, in case you just want to use the advanced setup option.

2> We are testing two additional codes for the Hughes HTL-HD and they are looking promising. I am still going through the results, but there may be some issues with needing to set a remote address on the receiver to get it to work.

3> The Zenith SAT520 has been confirmed as another model that lost serial control and that we do not have an IR code for. I have just received a remote and will start the capture and testing process for that. If you wish to be a part of the IR testing for your Zenith SAT520 ONLY, send me a PM.

4> The D10 serial control should already work. The fix that we are sending out with the next version of software is to restore the serial control for 4 other units (Hughes, LG, Sony, Zenith) that lost serial control during the last upgrade. The D10 protocol is already on file and working. If your D10 is not working with serial, the port may not actually be enabled on the box. You'll need to either get a different box or use IR code 10074, which has proven to be very reliable.

[Marc]

4> The D10 serial control should already work.
I thought that this was the case, so I switched from IR back to serial control for my D10, and it did sucessfully change the channels, including to local channels, but I continued to have problems with many recordings being made of a bouncing DirecTV logo rather than the video of the program.

I switched it back to IR because of that.

And then I reactivated my HDVR2 and am using that instead because I lost too many recordings when all the new shows were starting this fall on the standalone box. :(

[TiVoJerry]

If you read my 9/30 post, it addresses the screensaver issue (bouncing DIRECTV logo).

[Marc]

If you read my 9/30 post, it addresses the screensaver issue (bouncing DIRECTV logo).
Ah, thanks... I didn't get that post e-mailed to me from this thread.

[TiVoJerry]

After much back-and-forth with numerous testers, we now have two new codes for the Hughes HTL-HD: 10076 and 10077 (you can enter these directly using the advanced setup option http://customersupport.tivo.com/knowbase/root/public/tv103302.htm?)

00072, 00137, and 10020 are also codes that may work if the new codes don't work with your particular receiver.


I am just awaiting results from testers for the Zenith SAT520.

[TiVoJerry]

Serial control can be reestablished by upgrading to 7.2.1 using our priority list (http://research.tivo.com/72.1priority/) .

Once you have confirmed that you have 7.2.1, you can then go back to the "old" style of serial control, perform the following:
1> Go into channel changing for serial cable.
2> Run through the first two tests, which WILL fail.
3> You will end up on on the "Serial Test Unsuccessful" screen. Select "Manually select serial control".
4> On the "Serial Control Format screen", select "APG-2".
5> Follow the instructions on the next screen (restart the satellite box for 15 sec).
6> Since you are reverting to the "old" way of serial control, we are no longer looking for a confirmation from the receiver, so you will be sent out to the Channel Settings screen and can then go to LiveTV to confirm that it now works.

[ALooneyGuy]

What about those of us with Series 1?

[TiVoJerry]

For those of you with a Series1, you will have to stick with IR to control your D10. I've heard rumor that these units have a newer firmware in place that restores the older protocol of serial control, but that's not something I have confirmed.

My posting above refers to those who lost serial control for Hughes HTL-HD, LG LSS3200, and Sony HD300 receivers when 7.2 was rolled out (which had the fix to restore serial control for the D10).

[steve841]

For those of you with a Series1, you will have to stick with IR to control your D10. I've heard rumor that these units have a newer firmware in place that restores the older protocol of serial control, but that's not something I have confirmed.

My posting above refers to those who lost serial control for Hughes HTL-HD, LG LSS3200, and Sony HD300 receivers when 7.2 was rolled out (which had the fix to restore serial control for the D10).

THANK YOU!!!

Even though Tivo gets the blame for its release of 7.2 and lack of backward compatability....you guys worked quickly for this release ....

GOOD JOB! :up:

[uberbug]

I guess I am in the same boat here.

Tivo 1, RCA DTV receiver DRD430RGA with Tivo Sony 1 running 3.0-01-1-010 software

I can't get it to tune local channels. All the sudden I see I have a 2 and a 2-001 and 2-002 on my sat. I am in the SF area and get the SF local channels.

Any word on when us Tivo 1 folks might have an update?

I refuse to go back to IR. It worked horribly when I had my Dish Network system. It was extremely slow and missed many channel changes no matter how I positioned the sender.

[TiVoJerry]

I guess I am in the same boat here.

Tivo 1, RCA DTV receiver DRD430RGA with Tivo Sony 1 running 3.0-01-1-010 software

I can't get it to tune local channels. All the sudden I see I have a 2 and a 2-001 and 2-002 on my sat. I am in the SF area and get the SF local channels.

Any word on when us Tivo 1 folks might have an update?

I refuse to go back to IR. It worked horribly when I had my Dish Network system. It was extremely slow and missed many channel changes no matter how I positioned the sender.

I've heard rumor that there is a firmware update from D*TV that **may** cure the problem they created in the first place. I suggest you contact them to find out more about what they can do for you.

Unfortunately there is nothing in the works to fix this issue for S1 users from us here at TiVo.

That said, IR for RCA receivers is as rock solid as IR can be. Code 10009 should be the most reliable for your particular model, but there are numerous others that may work just as well. If the picture I have on file is correct, the sensor for that model is below the centerline of the unit, so I'd suggest placing both IR emitters on the bottom, both of them immediately next to eachother and centered on the sensor, and sticking out at least 1 1/2" out. I've tested this method on a DRD435 (which has a sloping top, so attaching emitters on the bottom was the only choice) for several months and do not recall any misses during that time.

[uberbug]

Thanks for the info.

It seems to be working again mysteriously. I guess it was a software update. Since it is so quiet in this message thread lately I guess it is now working for others as well...

[ALooneyGuy]

Thanks for the info.

It seems to be working again mysteriously. I guess it was a software update. Since it is so quiet in this message thread lately I guess it is now working for others as well...

It's not working for me. Is your TiVo Series 1 or Series 2?

[ALooneyGuy]

It's not working for me. Is your TiVo Series 1 or Series 2?

Hooray!!!!! My Series 1 now works on serial again. I got a D*tv update yesterday night!

Six months later, all is well, and this thread of 24,000+ views can finally rest in peace. Thanks to everyone who posted, and more importantly to those who called D*tv and complained about their "upgrade". I'm sure that's the only reason it got repaired.

[biohazard723]

channel changing abilities return to the Central Time Zone as of Monday 400 am!

[meat]

Once I got the 7.2.1 update on my Series 2 I lost ability to change channels. What settings are we supposed to use? I have tried all 3 settings and can't get anything to work. I have a D10-100 and a Series 2, TCD24008A TiVo with software version 7.2.1-oth-01-2-140. Is there a fix for this, am I missing something, or do I need to go back to the IR Blaster. I can't change to any channels, local or others, using channel up or by entering the digits. And I have checked my cable to make sure it works.

[steve841]

Once I got the 7.2.1 update on my Series 2 I lost ability to change channels. What settings are we supposed to use? I have tried all 3 settings and can't get anything to work. I have a D10-100 and a Series 2, TCD24008A TiVo with software version 7.2.1-oth-01-2-140. Is there a fix for this, am I missing something, or do I need to go back to the IR Blaster. I can't change to any channels, local or others, using channel up or by entering the digits. And I have checked my cable to make sure it works.

Run thru the setup for channel changing once again....

There is a thread here with the changes and allows you to pick one of the two methods for serial channel changing....

http://www.tivocommunity.com/tivo-vb/showthread.php?p=3173162#post3173162

Read thru the posts...and select what works for your unit.

[AnimusF6]

Good morning, everyone,
Please forgive my newbishness, but I have a bit of a question. I am a new DirectTV customer (due to a relocation) with a SA2. I am experiencing the same problem you all have. TiVo will not record my season passes on the local channels and, at times, will not change to the correct channel to record as it takes 1 button push to "wake up" the D10 unit. Essentially it only types in two of the three numbers necessary for a channel change.

Am I reading correctly that by using one of these (http://www.weaknees.com/images/cables/tivo_home_control.jpg), a "TiVo Home Control Cable with RJ-14" instead of my IR Blaster will not only solve the local channels problem but the screensaver problem as well? Your help is greatly appreciated. Thanks!

[CuriousMark]

Am I reading correctly that by using one of these (http://www.weaknees.com/images/cables/tivo_home_control.jpg), a "TiVo Home Control Cable with RJ-14" instead of my IR Blaster will not only solve the local channels problem but the screensaver problem as well? Your help is greatly appreciated. Thanks!
I have a D10-100 that my TiVo controls using a home control cable just fine. :up:

CuriousMark

[wrh30]

Ok now I am a bit worried, I just purchased a used set of D10 rececievers via Ebay that I plan on using the Low speed data port with my SA Tivo TCD5400.....

Is this serial channel changing problem fixed??

When I call to activate should I ask about it? Also any other problems using the Low Speed data port for channel changing...This was the main reason I want to switch from dish to DTV was to get away from the IR blaster.. But from reading all these nightmare stories dont know now if I should even mess with changing providers..

Thanks

Any help on this would be great..