Tivo rebooting after restarting TivoWeb

[poissony]

I've recently had a problem whereby if I restart Tivoweb (i.e Restart -> Quick reload or Restart -> Full Reload from within Tivoweb) then Tivo will reboot.

Anybody had this problem or have any ideas why this is happening?

Did a search but I didn't turn up anything useful.

[Fatbloke]

This certainly shouldn't happen. You should just be restarting the Tivoweb application.
Firstly, have a peek in the Tivo logs (go in via tivoweb) to see if anything there, either at the very end or at the start of the next boot.
I'd personally do a reinstall of TW again, just in case something has somehow got corrupted.

[poissony]

Cheers,

I think i've pinned it down to an old version of hackmanager that I had installed, I've removed it and Tivo is behaving itself :)

[gyre]

I get a reboot often when I reboot tivoweb. I'm not, nor have ever used hackmanager.

I'm wondering if the tivo runs out of some memory resource, cos I can also reboot the tivo by telling tivoweb to do a search that returns a huge number of results.

Perhaps the initial memory size parameters in the tivoweb start up file are too low.

-- gyre --

[scgf]

It happened to me too, yesterday when TiVoWeb was showing the incorrect time after BST commenced. I opted to restart TiVoWeb and wondered why I was unable to access TiVoWeb again. Switched on the TV to find my TiVo was booting up.

I have restarted TiVoWeb many times before and never had this happen.

I am not running hackmanager either.

[poissony]

Interesting....I'm fairly certain that hackmanager was the cause of my problems since every time I restarted tivoweb Tivo would reboot, not random at all. Since removing restarting has caused no reboots.

Perhaps try Fatblokes suggestions?

[ericd121]

I have just experienced the Reboot instead of Reload (using Full Reload from within Tivoweb).

I have found the following entries in the tverr log:-
(/var/log/tverr/)

Oct 7 16:10:04 (none) tivosh[110]: Tmk Fatal Error: Thread died due to signal -2
Oct 7 16:10:04 (none) tivosh[110]: Invoking rule 834: rebooting system

[sanderton]

Almost certainly a memory issue - you can kill TCL (force an AssertionFailure reboot) by running out of memory quite easily. On Restart TW loads a whole bunch of stuff into some huge variable arrays, and sometimes its a bit much for the poor dear. DailyMail hits the same problems sometimes, as does mfs_ftp.

[Ian_m]

Its memory issues.

Edit the first line of the "tivoweb" file (in tivoweb-tcl) to :-

export TIVOSH_POOLSIZE=3244032

from (export TIVOSH_POOLSIZE=2916352) cures things for me. Also remove any surplus "modules" you are not using.

There was a lot of experimentation with this value in the tivo underground when TiVoweb first appeared and people encountered signal -2.

[ekuns]

Its memory issues.

Edit the first line of the "tivoweb" file (in tivoweb-tcl) to :-

export TIVOSH_POOLSIZE=3244032



Since installing TivoWeb (now running TivoWebPlus), I frequently get reboots when using certain pages in the TWP. (As I did with TW) This is a series 1 DTivo which I modded three years ago to replace the original 40 Gig with two 80 Gig drives. (No other mods.) It recently started doing circular GSOD reboots. So I pulled the two 80 Gig drives, put the original 40 back in, bought the Cache Card and now have TWP up and running. I never get any random reboots -- only when doing certain things in TW or TWP.

Restarting TWP will reboot my DTivo sometimes. If I restart TWP and immediately try to load the Tivo TWP home page, then my DTivo will reboot about 80% of the time. If I restart TWP and wait a few minutes before loading the home page, it will reboot about 20% of the time. (I have to wait minutes, not seconds, for the waiting to help.)

I made the above change and so far it has not helped. What are the odds that this is a PSU problem vs a memory problem? If it's a marginal PSU, then how does one get a non-marginal one? One place that has PSUs for this DTivo (Phillips R6000) has pulls.

Note: The two 80 Gig drives I pulled were tested with SpinRite and had no bad sectors, no ECC action during the test.

Searching through other threads here, I have found that for each TWP-triggered reboot, I see the following in tvlog:

Nov 5 06:38:25 (none) tivosh[121]: Tmk Fatal Error: Thread died due to signal -2
Nov 5 06:38:25 (none) tivosh[121]: Invoking rule 834: rebooting system

EDIT: Added later: I just fully removed hackman from the TWP modules directory and restarted TWP. Not only did TWP start up much faster, but my mysterious TWP-usage reboots appear to have stopped. The combination of increasing memory and removing hackman -- or maybe just removing hackman -- seems to have fixed my problem. Now I can use all TWP pages without reboots. Nice!

[ekuns]

A couple weeks after removing hackman and after increasing the memory pool, my TivoWebPlus has not once caused my Tivo to reboot. Of course, having said this, it'll probably happen today. :)

It's possible that just removing hackman would have been enough, but I feel no need to reduce the memory pool and see if TWP starts causing problem again!

Before these two changes, my TWP (and TW before that ... I switched to TWP to see if it would increase the stability at all, but it had no affect) usage would reboot my Tivo a couple times a day. Since these changes, not a single unexpected reboot from any cause.

[PyroMan]

Its memory issues.

Edit the first line of the "tivoweb" file (in tivoweb-tcl) to :-

export TIVOSH_POOLSIZE=3244032

from (export TIVOSH_POOLSIZE=2916352) cures things for me. Also remove any surplus "modules" you are not using.

There was a lot of experimentation with this value in the tivo underground when TiVoweb first appeared and people encountered signal -2.

Just to update since it has been awhile. This seems to still be the standard fix to stop TiVo from rebooting when TiVoWebPlus (TWP) is restarted. I have also added it to TivoWeb (TW) just to be on the safe side, although I never previously had a problem with TW. Thanks to whomever was the first to figure this one out. Now my wife won't yell at me when the Tivo restarts because I needed to reload TWP!

And just to make it easier for people to find this I am cross-referencing this post with another that discusses the fix at the "database of deals" thread /forum/showthread.php?t=37159&page=2.

UPDATE: The reboot occured for me again after I loaded a bunch of modules into TWP. I ended up increasing the TIVOSH_POOLSIZE to 16777216 or 2^24. This gives me 16MB to work with. I haven't had any problems since. If you decide to use a different number, I highly suggest it be a power of 2 as this seems to be the common factor.