Support & How-To

Setting up your TiVo box is easy! Just connect it to your programming source (cable, antenna, etc.), your TV, and your home network (or to a phone line if you don't have a home network. Then plug it in and follow the on-screen instructions-what we call Guided Setup.

The best place to start is with the Start Here poster included in your DVR package. The Start Here poster shows basic connections between your TiVo DVR, your TV, and your home network. Once you have your basic setup, you can add additional components, like a home theatre or surround sound system, or a DVD recorder or VCR.

Start by locating your TiVo model in the list below.



Premiere and Premiere XL boxes

Premiere Premiere XL

 

View the setup wizard

View the Pre-Installation checklist for Premiere boxes and installation instructions.

Click here to view:

  • Start Here Poster
  • Viewer's Guide
  • CableCARD installation guide

Add a surround sound system



Premiere XL4 / Elite boxes

Premiere

 

View the setup wizard

View the Pre-Installation checklist for Premiere boxes and installation instructions.

Add a surround sound system



TiVo HD and TiVo HD XL DVRs

View a related setup video or setup wizard

View hookup diagrams.

Click here to view:

  • Start Here Poster
  • Viewer's Guide
  • CableCARD installation guide

How do I add a home theater system or other equipment to my TiVo DVR?.



TiVo Series3 HD DVR

View hookup diagrams.

Click here to view:

  • Start Here Poster
  • Viewer's Guide
  • CableCARD installation guide

How do I add a home theater system or other equipment to my TiVo DVR?.



TiVo Series2 DT (Dual Tuner) DVR

View hookup diagrams.

View the Start Here poster.

How do I add a home theater system or other equipment to my TiVo DVR?.


TiVo Series2 DVRs

 

View hookup diagrams.

Pre-July 2004: View the Start Here booklet.

Post-July 2004: View the Start Here poster


Need additional assistance? Access more info and support links at TiVo's official support page on this topic.

You can use My Account to:

  • Activate TiVo Service — Activate service on a TiVo box.
  • Box Preferences — Name your TiVo boxes and set their sharing preferences. (The changes take effect the next time your box connects to the TiVo Service.)
  • Change credit card — Change the credit card that your TiVo service is being billed to.
  • View billing history — View the billing history for your account.
  • Change contact info — Update your name, address, and phone number.
  • Change login info — Change your password and e-mail address.
  • Change your payment plan — Change your TiVo service payment plan within 30 days of activation.
  • Select a future payment plan — Select the payment plan your service will roll over to when your current payment plan ends.

NOTE: If you have not yet activated your TiVo service, go to Activate a TiVo box.


To Register for My Account

1. Go to www.tivo.com/manage.

2. Click the Register button to the right of the sign-in area.

3. Enter the e-mail address you used to activate TiVo service and click Submit. You will be sent a temporary password to this email address.

4. Copy and paste this temporary password into the My Account login screen; be sure you do not copy a space before or after the password.

5. Enter a new permanent password in the New Password and Re-enter New Password fields and click Sign In.


To log into My Account:

1. Go to www.tivo.com/manage.

2. Enter the e-mail address you used when you activated TiVo service.

3. Enter the password you created when you registered for My Account and click Sign In.

NOTE: If you are having problems logging in to My Account, go to Troubleshooting My Account issues.


More information and links on TiVo.com's official support site.

Pages