DirecTV is telling me that my DVR40 DTiVo will "not work at all" if I take their Whole Home DVR system, which includes a switch to the single wire multiswitch.
I'm seeing stuff like this on the internet: http://www.swm8.com/swm-faq.php
which seems to say that the single wire multiswitch (the SWM8) comes with 3 "legacy ports."
Originally Posted by "SWM8 FAQ"
These three ports work like the output from a conventional 3LNB dish and allow you to use receivers that are not listed as SWM-compatible. In other words, if you want to continue using a DIRECTV TiVo or some other older receiver, you can do that. However, to use both tuners on a TiVo, you must have lines run from two of the legacy ports into Sat 1 and Sat 2 of the TiVo.
That seems pretty clear, and yet DirecTV is telling me it can't work. I'd like to keep my upgraded DVR40 for its huge SD program capacity.
Were the customer service reps right, or were they underinformed, as I suspect?