I have a problem I hope the community can help me with. Back in March, I found this auction:
It was for a 2TB upgrade drive for my Series 3 OLED. I e-mailed the seller (uoph) and asked if he would accept $160 (as opposed to asking price of $169.90). He said yes and sent me an invoice through Paypal. I received the drive and installed without issue.
This month the drive started failing (reboot loop: original stock drive still works fine when swapped out). The original and current auction promised a 3 year manufacturer warranty and their guarantee section promised: "We will work with you to cover any issues under manufacturer warranty and will exchange the drive if required."
I have tried to contact the seller numerous times, through e-mail, Paypal mail, and eBay mail. I have not received any response. EBay and Paypal could not help me as the sale was six months ago. EBay did give me his contact phone number, but when I called it, the person who answered said they had no idea what I was talking about and I must have the wrong phone number.
It is odd that they won't respond as their seller rating is near 100% and the auction listing also offers Tivo repair service.
I realize that I am probably out the $160, but if anyone can offer any insight to this seller and/or advice, it would sincerely be appreciated.