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Black screen with audio

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 19:59
Someone recently posted about a black screen while changing tuners, but my quirk is different. This just started the last couple of weeks, and happens maybe once every couple/few days:

I go to a recording in My Shows and get a black screen but audio is fine. It stays that way unless I go out and come back in, at which point it's fine.

Has anyone else had this? Any idea what might be the cause?

How Can I Watch Tivo Recording On My Laptop?

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 19:52
I have tivo roamio & windows 7 laptop. Is there any software that can allow me to stream my tivo dvr recorded shows on to my laptop?

Toggle upper right corner preview?

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 18:40
Is there now a different way to toggle the upper right corner live thumbnail on and off in the new interface? Used to be the slo-mo button was the way to do it but that doesn't work any more?


The Knick S01E01 "Method and Madness"

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 14:20
New series on Cinemax from Steven Sodebergh and starring Clive Owen.


I have always like Clive Owen so I gave this a try. First episode I really liked it almost like House set in early 1900's. Owen's character even has a nice little cocaine addiction.

Anyone else watch?

TiVo app 'Info' button not working

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 13:40
I have contacted TiVo about this issue, but as you can see below, they couldn't help. You can read through it but it might make more sense from the bottom up.

Any suggestions would be appreciated.

Subject: TiVo app 'Info' button not working
Reference number: 140807-005466
Product (optional): Accessories
Created date: 08/07/2014 03:12 PM
Updated: 08/10/2014 07:25 AM
Status: Waiting for Customer
Response (Niles) 08/09/2014 01:20 PM

Thank you for responding to TiVo Customer Support. At this point we don't have any additional ways to select that on the app. You could try the reinstall with a download that wasn't from a cloud saving service.

The reference number for this inquiry is 140807-005466. Please refer to this number if you choose to contact us again regarding this request. In order to reply to this email, please log into My Support at [had to remove url]. Replies directly to this email will not be received.


TiVo Customer Support Representative
[had to remove the url]
08/08/2014 11:15 AM
Well, I played with that before and tried all three settings. It still doesn't work. I still have the original problem. I have reloaded the TiVo App from the cloud twice and still have the problem. I am using v3.3.1(741229). I looked through the DVR Roamio for settings that might affect this but I made no changes as I didn't find any I thought would make a difference. I also connected to my DVR Premiere and have the same problem with similar results.

Any other suggestions you might have that might fix this?
Response (Lisa) 08/08/2014 10:05 AM

I would be glad to continue helping you with the updated information you provided. You will want to go on the iOS app to Settings > Guide Channels and then select your preference. There are also little tabs on the side of the Guide List that will make it easier for you to select what channel you want to go to.

The reference number for this inquiry is 140807-005466. Please refer to this number if you choose to contact us again regarding this request. In order to reply to this email, please log into My Support at [had to remove the url]. Replies directly to this email will not be received.


TiVo Customer Support Representative
[had to remove the url]
08/08/2014 09:08 AM
I've poked around the TiVo app and cannot find this setting for Filter - can you help me with that also?
Response (Lisa) 08/08/2014 08:14 AM

Thank you for contacting TiVo Customer Support. I would be glad to help you with your iOS app issues. You will want to make sure that the filter on your iOS app is set to ALL.

Answer Title: TiVo App for iOS: Use
Answer Link: [had to remove the url]

Please contact us back if you continue to have issues. I do apologize for any frustrations this may be causing you. The reference number for this inquiry is 140807-005466. Please refer to this number if you choose to contact us again regarding this request. In order to reply to this email, please log into My Support at [had to remove the url]. Replies directly to this email will not be received.


TiVo Customer Support Representative
[had to remove the url]
08/07/2014 03:12 PM
I use the TiVo app for iOS. The app starts in the Guide and defaults to a channel - on mine it is 1202. I change the channel listing and tap the Info icon, the info displays the Info for the default (1202) channel. Is there a trick to getting Info for the selected channel?

Starz CCI Byte set to 0x03

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 13:35
Anything that I record on Starz deletes after 90 minutes. My cable co. says Starz must have put copy protection Byte 0x03 on. My Tivo's all have the 0x03 byte on for Starz, but I can't find anything on the internet about Starz Having turned it on. Does anybody else have problems with keeping recordings from Starz

Moca signal lost

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 08:26
On rare occasion, about once in every 2 months, my Moca signal stops working, while watching a program on the other tivo. The picture goes black and i receive a screen message that the signal has been lost. The problem is fixed when I restart the program and continue watching. Any clue why this is happening?

Cablevision and FiOS for TiVos

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 07:04
See a lot of messages about switching from Cablevision to FiOS, but was wondering if anyone has tried running their TiVos on Optimum and Internet from FiOS at the same time? Can they work over the same coax in your house?

I use my TiVo Minis over MoCA with Verizon today and hear that Cablevisison does not support MoCA routing. Would prefer not to run ethernet to all the Minis I have today. Cablevision still offers slower internet speeds than Verizon does.

The reasons for going to Cablevision are they still offer CableCARDS while Verizon refuses to issue new ones. Cablevision also offers HBO GO and similar access to premium channels without having to buy the full subscription, saving about $10/month per premium channel. Those saving on all the movie channels alone would pay for the separate Double Play subscription.

Is anyone running a similar setup in there house today?

Large numbers of queued up MRV transfers just stop

TiVoCommunity Forum Recent Threads - Sun, 08/10/2014 - 02:03
I am helping a friend set up a new Roamio+2xMini configuration to replace her old XL+S2+ComcastDVR setup. Right now we are in the stage of transferring everything over to the new Roamio Pro from the XL where she has 60 pages of programs that she wants to keep (I've tried to get her to prune out stuff she doesn't need, but she is the ultimate pack rat). She spent several hours going through all 60 pages of programs and queueing them up to transfer and then let it go.

When I got there today to check on the status of things and set up the Minis we noticed that it had stopped after about 10 pages of programs and wasn't transferring anything any more. The TiVo help pages say to go to the ToDo and History pages to see why things may not have gotten transferred, but they weren't listed in either place. After much growling and nashing of teeth we decided to start up some more transfers. We set up about 7 or 8 programs to transfer and went to deal with Season Passes on tivo.com and install the Minis. Some time later I went back to check the ToDo list and noticed that there were now 60 pages of transfers listed that weren't there before and it was now up to 12 pages of transferred programs. This looked good for everything getting transferred now and we were happy, however briefly.

That sounded great, but a few hours later I went back and the 60 pages of transfers were still listed in the ToDo list, but there was nothing actually being transferred. All of them were listed as "will be transferred soon". Grrr... So we read something online about rebooting to kick off queued up transfers and we tried that and when it came back up it had no transfers listed in ToDo any more. We tried setting up another few manual transfers, but that didn't seem to wake up the 60-ish pages of missing transfers.

Any thoughts? Are large batches of MRV transfers just not going to work? Do they sometimes pause and resume later for various internal reasons (such as when it is busy recording for instance)? Is there a trick to keeping the queue from dying out? Is there a trick for whatever we did that made the missing transfers resurface? Any thoughts?

buying new cable modem with Moca

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 21:45
Looking for feedback if anybody has any the only thing I can find is from two years ago on the Cisco dpc3827

roamio plus at Sam's club

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 18:43
Sam's has the TiVo roamio plus for $299, which by far is the cheapest I've seen it in a retail store. This will be my first TiVo unit and does it look the same one for $399 everywhere else? Not sure if they they have different models of the plus?


TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 17:06
Newegg has refurbished WD20EARS for $70 free shipping.

Running Wild with Bear Grylls Season 1

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 16:58
Ep 1 with Zac Efron didn't interest me at all. I like Bear, but turned off the ep after 15 minutes. Blah.

Ep 2 with Ben Stiller was much more entertaining. I really like Ben, so that probably helped to influence my opinion. Too bad it was so foggy on day 1 as I'm sure the scenery would have been awesome.

Grounding wire question.

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 16:52
Right now, the grounding wire on the coax coming into my house is just attached to the first splitter's grounding screw. Is this good enough, or is it better to get a separate grounding block?

Tivo Roamio / MoCA / Mini issue

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 16:16
Hi All,

I'm returning to Tivo after a long, embarrassing absence.

I have verizon FiOS with Coax drops to two locations. I intend to have a Roamio and Mini on the network.

I got the Roamio configured using Ethernet - updated and attached to an account. I don't yet have a CableCard, however. It comes Monday.

I then moved it to a room without ethernet and connected it to the Coax cable. It doesn't seem to think that it has a network connection unless I do wireless.

With it on wireless, the Mini doesn't see it.

I've only had the Roamio registered for 8 hours or so.

Any way I can confirm I can get the Roamio a MoCA connection? I'd prefer not to run Cat5e, but I could.



Happy with 802.11ac networking transfer speeds for TiVo environment

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 14:50
I added three TiVo’s to my home setup using 802.11ac wireless networking, and wanted to share my positive results.

I have 5 TiVo’s, two are Roamio’s and three are Premieres. One Roamio and one Premiere are physically connected to my switch, and the other three TiVo’s are connected wirelessly using 802.11ac wireless hardware as Ethernet bridges.

My primary wireless router is the Netgear R6200, and then at each of the three remote TiVo’s I have a Netgear EX6100 range extender. The EX6100s have a single physical Ethernet port, and each TiVo is plugged into that port on its designated EX6100.

Each EX6100 is configured to act as a wireless bridge, meaning that it is connecting to both the 2.4ghz and 5ghz AC wireless networks, and I have disabled the capability of the device to act as a wireless access point. This means that all of the bandwidth of the device is available for internet connectivity as well as TiVo streaming/downloads.

In throughput testing I consistently achieve results where I can transfer an hour-long HD program (5GB) from one of the wireless TiVo’s to another wireless TiVo in 16 minutes, on average. This works out to about 40Mbps of consistent throughput when *both* TiVo’s are wireless.

When the transfer is from a wireless TiVo to a wired TiVo, the throughput is almost exactly doubled, and I can transfer the same hour-long HD program in 8 minutes, or about 80Mbps of throughput.

If I download the program from one of the wireless TiVo’s using pyTiVo it takes just under 30 minutes, or about 24Mbps.

The reason for moving to wireless is that we bought a new house that was built in the 90's, and it has no usable technology wiring to speak of. There are a couple of locations with coax, but unfortunately I have to use amplifiers at each location which blocks MoCa. Even if it wasn't blocked, I tested with MoCa without the amplifiers and found it to be buggy (TiVo reboots, failed transfers and streams, etc).

To run Ethernet cabling to the locations would require tearing into the walls and floors/ceilings of a two story house, and I didn't want to go to that trouble or expense. So, I opted to give it a try with the faster 802.11ac networking, and it has worked like a charm.

Bottom line is that after a week or so of use I haven't had any transfer, streaming, or internet issues to speak of. I just wanted to share this info in case it proves helpful to anyone else considering the move to 802.11ac wireless.

how to hook up a tivo hd and cable modem in same room to establish a moca network

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 13:06
hello first time poster so be kind.I am trying to connect a tivo hd and my cable modem which are in the same roomto a motorola sbm1000 video adapter to establish my moca network . Please tell me how to do it. thank you

Lost VOD capability on SD menu page

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 12:52
Not sure if this is related to the recent firmware update for Premieres but I get a "network not found" error when I try to check out video download options from the SD Menu. Don't even get a list of providers like Amazon, Netflix, HuluPlus. All that stuff works perfectly if I select the HD Menu. Given that I haven't checked out this option for quite awhile it may be a "feature" that I've just not noticed before now. Resetting the Tivos (both are 4-channel Premeire models, but different) doesn't fix it. Network communications are perfect otherwise.

HD Tivo 652160 - Odd Behavior with 2TB Drives

TiVoCommunity Forum Recent Threads - Sat, 08/09/2014 - 11:24
I'm having a very strange issue with my lifetime HD Tivo 652160. My wife and I keep a lot of shows stored, so I regularly back up my 2TB hard drive using JMFS (and originally supersized with WINMFS). I've done these backups a few times over the past several years, but on my latest backup, the Tivo hangs up on the first “Powering Up” screen when I use the new drive (the destination drive in the JMFS copy). The exact symptom is that it displays the “Powering Up” screen for a minute or two, then the display goes black for a few seconds, and the “Powering Up”/black cycle repeats indefinitely. Now here's where it gets strange:

- The Tivo also hangs the same way if I put the original 2TB drive (The JMFS source) back in.
- I have a third 2TB backup drive with an image from a couple of years ago – it was not touched as part of the latest backup process. The Tivo hangs the same way with that drive.
- In the past, this Tivo has functioned fine running any of these three 2TB drives.
- I figured I must have damaged the motherboard on the Tivo when I opened it up (I'm careful about static electricity, but stuff happens), so I decided to buy another, complete lifetime 652160 off of ebay. That unit (call it Tivo #2) has an upgraded 1TB drive, and works fine as received. However, #2 also hangs the same way with any of my 2TB drives.
- My original Tivo (#1) starts up fine if I put the 1TB drive from #2 in it.
- I checked voltages on the power supplies on both Tivos thinking it may be a one-in-a-million chance that they both have weak power supplies, but they measured fine. All caps look perfect, nice flat tops.
- I've unplugged the wireless adapter and even the cable input during start-up, and even tried a different HDMI cable and different input on the TV, just in case I have a bad connector or cable somewhere. I also pulled the Cablecard.
- Just for reference, the JMFS source drive from the recent copy is a WD20EARS. The destination was a WD20EURS and the drive with the two year old backup is a Samsung ST2000DL004.

So in summary, I have three 2TB drives, two of which have worked in the past in Tivo #1, and now they all result in a hangup at the first “Powering Up” screen. And I get the same problem if I put the same three drives in a second Tivo. And both Tivos will boot up fine if I put a 1TB in.

I know this is is super-odd, but if anyone has any ideas, please let me know. My goal is to get a Tivo working with one of the later 2TB drives because we have a lot of archived programming.



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