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Xfinity Vod Gsm-7 Error

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 15:49
My new Premiere 4 was delivered late yesterday afternoon (more like early evening). I put in the multi-stream cable card (Comcast) and did the guided setup (in that order). I had the cable card paired before completing the setup so I had to get it paired again when I finished the setup. All of my channels are working including premium. Unfortunately, the VOD is not working. When I click on the Xfinity on Demand icon I am unable to get anywhere. What I get is the following message displayed on my screen:

Request failed. Please try again. If problem continues please call
your cable operator. Reference (GSM-7) when calling. The locale code
is (tivocardio-ch2-a5p.comcast.com).

In addition I am also not able to connect to the Amazon on demand service. I also bought the TiVo Stream which is working fine.

I've called both TiVo and Comcast. Neither of them recognize the error code/message. However, TiVo does see something strange. Although I did the setup of my Premiere about 20 hours ago, none of their records or logs show that I've connected to the TiVo servers AT ALL (not even for the initial setup). They are quite surprised that I have now got 2 weeks of program guide data and have a functioning to-do list and seasons passes.

The TiVo tech told me that mine is maybe the third call she knows of referencing this behavior. She said she will email the next level of support to bring this problem to their attention. She also gave me the toll free number for Comcast level 2 support (I've been on hold for about 90 minutes now).

I bought the Premiere (1) for the 4 tuners, (2) for the ability to stream programs to my iPad and (3) to gain access to Xfinity Video On Demand via TiVo.

I am extraordinarily frustrated. Right now from what I've been told by Comcast and TiVo as well as what I've read on these and all other forums I can find (as well as google searches), there doesn't seem to be an answer coming anytime soon.

If anyone has some guidance for me I will be most appreciative.


Mini HDMI Problem

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 15:17
I connected my new Mini up that I received from TiVo. seems to be working OK, except when I turn on the TV, there is a black screen. rebooting makes the Tivo screen come on. Seems to be a HDMI handshake problem? This is the same location, TV, and cables that a Premier XL was, with never any problems.

Pixelization on one OTA channel

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 14:52
I have a lifetime TivoHD that I am using only with OTA. The source is an external antenna mounted outside the house. All the channels get the signal in a 90+ range. I am having a problem with one channel where the sound would be lost every so often for a few seconds and sometimes the picture quality would go bad as well. The other channels have no issue.

What could be this issue? Could this be the known "bad capacitor" issue? Help please!

no optical!

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 12:14
my mini is due to arrive from TiVo today and I just realized it has no optical or coax dig audio out. My kuro plasma tv does have optical out but won't passthrough HDMI Audio via optical. Room is setup to use 5.1 Logitech z5500 sound system which has spdif but no HDMI input! So now I have to buy a HDMI switch with optical out to make this thing work? How much will this cost? I need to decide quick if I need to refuse my TiVo order and just run hdmi/optical cable to my second room and just wire both my tv's from the same xl4.

NY Times article on the Stream and Mini

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 12:02
TiVo Goes Wandering, on the Road and at Home

Sorry for the duplicate post. I didn't scroll down far enough.

3 TVs: 1 4-tuner + 2 Minis? or 3 2-tuner TiVo's?

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 11:45
I am intrigued by this TiVo Mini device and it's ability to allow sharing of a single box throughout the home.

I currently have 3 HDTV's, each with a TiVo Premiere box, each with Product Lifetime Service. One of the boxes I upgraded myself and installed a 2 TB hard drive. 2 are wired with ethernet, 1 is using a TiVo wireless-N USB adapter. I think i should be able to net about $1200-$1300 for the trio if I sell them on ebay.

Looking at the investment and capabilities, I am considering buying a 4-tuner TiVo Premiere XL4 plus 2 TiVo Mini boxes. Via the TiVo site, this would cost me just over $1300.

Being pretty close to a wash, is it worth making this change to a single shared TiVo across all 3 TVs? Or just pass on it and wait another couple years for whatever is next? Too bad the Mini does not work with the TiVo's that I already own :( Thanks!

Mini and TiVo Desktop

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 09:39
Can the Mini view shows from TiVo Desktop?

If not, that seems like a big limitation for those of us that use TiVo Desktop to store older recordings, DVDs, and downloaded videos. All TiVo would have to do is set it to be able to MRS as well as MRV.

The Americans S1E7 Duty and Honor OAD 3/13/13

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 09:16
How can Stan be so stupid? He knows why Nina slept with the Rezident, but he doesn't realize she is doing the same to him? She is doing it to protect herself and for leverage but stupid Stan is smitten.

This episode took place 8 months after the last episode but Granny was still bruised.

I think Philip had sex with Irina to provide evidence she was raped by the Polish Liberation guy, so although the sex was part of the mission, I don't think it was the only reason.
Was DNA matching a part of rape kits in 1981?

I was surprised Elizabeth knew about Philip and Irina's romantic past. I thought they were not supposed to talk about their past lives.

Reboot Problems on (2) TCD658000 HD XL DVR

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 08:55
I already checked my capacitors on both units. They look fine. I replaced both hard drives with WD AV-GP 1 TB AV Hard Drives. I still get random reboots and most of the time freezes on boot screen.

It seems to happen when watching off the hard drive with already recorded material or the 30 minute buffer.

I tried all of the kickstarts already.

My input signals are in the mid to high 70s. I only use OTA. No Cable.

Thanks for any help.

The Office | "The Farm" | 2013-03-14

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 08:49
Packer! WLHUNG always makes me lol

good episode...must have been originally planned around the Dwigt spin off, no?

Swapping TSNs

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 07:33
Sooooooo here's a question.

What if:

Instead of upgrading the hard drive my old TiVo HD that is currently paired with a WD 500GB expander, I bought privately or via third party reseller a new/used/refurb 2-tuner Premiere or Premiere XL, would TiVo let me swap the TSNs on the account and keep the 6.95 "Service Only" plan I have on that unit?

The Big Bang Theory [03/14/13] - "The Closet Reconfiguration"

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 07:00
Could I please get Sheldon to organize my closet? :)

Bernadette: Sheldon, I've been cooking all day.
Sheldon: Well ... now don't you feel silly.
Bernadette [to Howard]: Show him the closet

Seagate 2TB $89 & Western Digital 1.5TB $69 @ Newegg Until 3/20/2013

TiVoCommunity Forum Recent Threads - Fri, 03/15/2013 - 00:23
Newegg has 2 deals until 3/20/2013 with coupon codes.

Seagate 2TB for $89 with coupon code: EMCXTWS33


Western Digital 1.5TB for $69 with coupon code: EMCXTWS23


Transfer rates using MOCA

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 22:21
What is the normal or range of transfer rates premiere to premiere using MOCA? Thanks

Are the days of Multi-Service Discount (MSD) numbered?

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 21:12
It seems like the Mini should herald in a new era for TiVo where MSD is no longer something they need to offer. It just complicates their pricing and creates customer confusion. In my opinion, they really should just make lifetime on Premiere DVRs $399 for all customers. I suspect that the number of purchasers buying multiple-DVRs will be very small from this point forward. After a 6-tuner is released the number will shrink even more.

Mini clock problem

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 20:52
Is anyone else having a problem with the clock on the mini? My 4XL is correct. I've rebooted the mini, reconnected to the server,etc. My clock is exactly five hours fast. System info on mini shows product lifetime. Today's date is also five hours fast, daylight savings time but shows the zip code is not set. Last service connection is also five hours fast. I don't see a guided setup to set the zip code. Any ideas for a fix would be helpful. Thanks in advance

Any Hulu + Users?

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 19:42
How's the Hulu+ experience on the Mini?

I have a subscription primarily because my daughter uses it while away at college. I assume its a lot more "Roku-like" on the Mini versus the Premiere. I'm a fan of how Hulu+ is integrated into the unified search, browse TV & Movies, etc. I have found a show or to I've decided to watch because I have Hulu+ (e.g., The Following).

So, no one in this forum is complaining about having a subscription on a Tivo mini?

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 19:17
It didn't occur to me until I set it up and it downloaded data...

I bet there's something in Tivo's agreement with Tribune that makes them pay on a per device basis. So, they couldn't download the data to the Premiere and just "echo" it on the mini, although that would make total sense. I bet the mini looks and says, "hey, where am I?" and then downloads its own data. Because Tivo's paying per device, you pay too.

Of course, it could be like having an iPod touch and having to pay for upgrades because your accountant told you you had to...

I've had a Tivo mini for two hours, and here are my thoughts...

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 19:11
Just two hours ago, Igot my Tivo mini. I can already tell the simplicity and feature set will blow anything else away. Here are the instant wins for me:

1. Same awesome Tivo interface that I'm used to. Well, basically... we still use SDUI on our Premiere because we're old school. Still, everything's in the right place.

2. No need for another Comcast cable box or card. no extra "outlet" fee and no box rental. The two of those fees together mean I'll recoup my lifetime purchase in 10 months.

3. Everything streams... even the "do not transfer" content, which I can't figure out for the life of me why some of it is flagged that way. It doesn't matter to the mini.

4. Zero setup. I literally plugged the thing in, turned it on, told it to set itself up, and it did. No configuration - it found my premiere and there it worked.

5. No noise, low power. I had a Series 2 with lifetime limping along with a Comcast DTA box on that TV, and it was amazing the difference in sound. I would imagine that my electricity usage will dip with a solid state device on that plug instead of a spinning drive device (that's a half decade old.)

6. Same bat channels, same bat content. I don't have to wonder what's stored on what box. It's all in one place, and the mini just shares it.

It's not for everyone. I'm a Tivo snob since 1999, so I'm weird like that.

The things that I hope Tivo will do soon:

1. Dynamic Tuner Allocation. It is a little onerous to have to give up a tuner ALL THE TIME for the extender, even when I'm not using the box. I guess they want to avoid turning on the extender and getting a message that says "I'm sorry, all four tuners are in use. What recording do you want to cancel?"

2. Netflix and Amazon. To be able to have those apps would be golden.

Downside to buying from 3rd party?

TiVoCommunity Forum Recent Threads - Thu, 03/14/2013 - 18:46
Is there any downside to ordering a Premiere XL4 from someone else, i.e. an Amazon affiliated seller? It would be a bit cheaper, and the payment part is easier, since I'm already set up for Amazon.


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