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Won a "victory" over TWC

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 10:53
I went on Time Warner's website today to see what my first billing cycle with a TiVo in lieu of their DVR would look like. I knew they'd get it wrong and fail to discount me as the FCC mandates, but even after a lifetime of experience, I somehow still managed to underestimate Time Warner Cable's incompetence and/or corruption.

I had expected my bill to stay the same instead of being discounted, but nope. It increased about $110! They removed me from my package, unbundled my services, and charged me for each item individually. So I braced myself for hold music and called TWC.

After a 15 minute hold, I played dumb with the first rep and let him root around to try to figure out why my bill rocketed up. Surely he would not tell me because I changed my equipment to my own in blatant violation of federal law, right? Thankfully, he did not. Instead he informed me that my previous package had simply ended. I read him last month's statement that indicated I had this package through next April. He checked again and somehow managed to come back with the same answer. Somewhere between amused and annoyed, I asked him how I managed to miss winter coming and going and he decided to check with his supervisor.

20 minutes on hold this time. Finally, with the help from his supervisor, he figured it out. It was because I moved to my own equipment and the package required me to use their equipment. In the immortal syllable of Homer Simpson, "Doh!" I quickly explained that that was a FCC violation, and therefore illegal, and said I may as well just speak to his supervisor now since that is where we were heading anyway. He, probably happily, obliged.

25 more minutes of hold music!

The supervisor started by asking me if I was told I needed to use that particular equipment with the package I had. I said no, I wasn't told that, and that that was a good thing as that would be illegal. I then read him the law verbatim with little explanatory additions sprinkled in (i.e. "That means your DVR!" "That means your bundling services!"). He sounded annoyed and for a minute I thought this was going to turn into a serious headache. After all, the FCC is currently shut down until either the Dems cave on Obamacare or the Reps stop using the same hissy fit tactic my three year old uses when he doesn't get his way. But, despite his tone, he said the right things. Yes, this was illegal. It definitely shouldn't have happened. He'll look into it and get a fix. He said he'd call me back in 10-15 minutes with a solution.

The biggest surprise of the whole interaction was not that I ended up not needing the FCC, but that he actually called me back in 10-15 minutes. Someone at TWC who provides customer service! A rare man indeed. He said he couldn't reinstate my exact package due to the system insisting I have their equipment for it, but that he found a way to price match and give me a ten dollar discount in lieu of their equipment. As an apology for the inconvenience, he extended my discounted rate for another 12 months. I accepted this.

But let us think about that for a second. Their entire computer processing system does not have the capability to follow the law. It is literally incapable. No fact has ever encapsulated the Time Warner Cable experience better than that one right there.

I lost almost two hours of my life to get what I was entitled to all along. Time Warner is no longer attempting to steal from me. What a victory.

Witches of East End "Pilot" 10/6

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 10:42
Who else watched? What did you think?

I tuned it because I love a good witch centric drama. I thought the premiere was decent enough, but I really hope the story focuses more on the elder set of sisters because I don't know how much of Jenna Dewan's "acting" I can stomach.

Plenty of repeat airings coming up.

TiVo Guide and Search updates

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 10:25
It's now less than 4 hours before the next Pirates/Cards game on TBS at 3pm EDT and the TiVo schedule still has not been updated. I manually connected to the service an hour ago but neither the web or Roamio guide and search function and schedule the game. I've resorted to a manual recording but it's annoying that these sports shows aren't updated more quickly.
My Charter web page guide correctly shows the game so why can't TiVo get their act together?

Amazing Race : OAD 10/6/2013

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 10:07
This is shaping up to be a really good season of TAR. IMO the first 2 legs have sent home what seemed to clearly be the 2 weakest teams, which is good. We've also had 2 legs in a row where the first team didn't get #1, which keeps things interesting.

I was surprised at how many teams opted for the needle in a haystack challenge. You'd think they would know better by now. That salty water sure looked nasty, though. I'm sure everyone who was in it wanted nothing more than a clean water shower after that!

The guy who punted the shoeshine challenge was cracking me up the whole time he was trying convince the vendor to let him do the work, to let him pack the cart, etc. Then when the bitchy girl was trying to tell him he was doing it wrong and him calling her the devil for her trouble. Hilarious. :)

The Mentalist: Season Six "Red John: The Final Chapter"

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 09:46
Since this is the season we will discover who Red John is, I thought we should have a thread to discuss it as the episodes unfold.

** Spoilers allowed up to the most recently aired episode **

BTW, there was already one thread on the season premiere (S6E1) located here.

Removing CableCard

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 09:14
I am getting a new RoamioPro this week and will be moving my cablecard from my XL2 to the Roamio.
I was told in another thread that the recordings I already have on my XL2 will still be accessable when I remove the cablecard except for protected content.
I have Lifetime on the XL2.

Is there a way to tell if the content is protected and will not be accessible when I remove the card?

Is there a way to transfer recordings from the XL2 to the Roamio without going thru PC?


Season 3 Walking Dead on Netflix Streaming

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 07:25
I wasn't sure if I was the only one waiting for the 3rd season of the walking dead to show up on Netflix, but it now available. This was one of the shows I gave up by cutting the cord.

I just saw the first episode and I forgot how much I missed it. But now I have 16 "new" episodes to watch.

Stuck in guided setup

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 06:33
My Series 3HD is stuck in guided setup with a S03 error. I have tried kickstart 57, numerous restarts, and unplugging the internet for 3 days. Nothing works.

In another thread I noticed mention of also disconnecting my TA, which is something I had not tested.

At this point is there any way to get out of the guided set up?
Is replacing the hard drive my only solution?

Roamio RF Remote Pairing

TiVoCommunity Forum Recent Threads - Mon, 10/07/2013 - 00:39
Anyone successfully do a new rf pairing on the roamios?

I've followed the directions to do the clear, enter, clear, 2,2,1,clear. Then i out the remote in pairing mode which i see by the flashing amber lights. But I get nothing, is there some way to know when the DVR is in new pairing mode? Am I doing something wrong?

I'm hoping it's not my second bad roamio...

When Should Small Preview Be Visible?

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 22:44
Hi all,

On my Roamio, it seems that the small preview screen is visible when viewing the guide and/or in TiVo Central. On my Mini, the preview screen is only visible when viewing the guide, NOT in TiVo Central. Is that normal?


Media Access Key - multiple DVRs multiple owners

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 21:59
I recently got a new Premiere-4 (upgraded from S2) and when I just opened up my Tivo Desktop, I expected it had my old S2 Media Key and I would have to change it to my new Premiere's key. But it said if I did, I couldn't watch the recordings in the Tivo Desktop -- so I didn't. I don't even know what the old Media Key was.

Then I went into MyShows and was surely surprised to see my new Premiere's MyShows without me telling Tivo Desktop about my upgrade. So I guess Tivo Desktop communicates with the "mother ship" about me. I thought Tivo Desktop was just a local PC/Tivo thing on my LAN.

So I transferred a current show to the desktop and it is fine.

So is it right to conclude that the Media Access Key is tied to my account rather than a particular DVR?

Also concerned how it works with transferring ownership of a Product Lifetime Series 2? Do they get their own Media Access Key? I just sold my Series 2, does it get a new key when the new owner sets it up?

Please enlighten me.

Showcase items

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 21:42
Just noticed Showcase items are now showing in TiVo Central with an annoyingly distracting yellow star. They also show at the bottom of every folder grouping. Any way to hide this?

Sent from my iPhone using Tapatalk - now Free

Tuner swapping resets time

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 20:44
I've had a Premiere Elite for about an year and notice that when I cycle thru tuners now while viewing the buffer the time is reset back to live the next time the tuner comes up. It doesn't matter where in the buffer you are or which channel(s) are being viewed. I don't believe this happened when it was new and is rather annoying. Has some update added a setting for this that needs to be changed? I have a Motorola Comcast DVR that doesn't act this way.

Dracula - New NBC series premiering 10/25

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 19:02
While catching up on some Pilots via On Demand, I noticed a trailer for this new series. Stars Jonathan Rhys Meyers and produced by the Downton Abbey folks and director of The Tudors. Looks promising. But weird that I have not heard of this show at all.

NBC's Dracula

Master Chef: Junior Edition - Full Season S01

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 15:13
So? Am I, probably the least likely to watch this, the only one watching?

I'm really (really!) not a kid person, so I didn't think I'd watch but since they revised the name and my 'Master Chef' SP picked it up I figured I'd give it a look-see.

Well, imagine my surprise in finding that it's really good! These are not like the kids I see 99% of the time. These are smart, polished, caring, polite kids who can cook. I mean they REALLY can cook!

In E01 they started with 24 kidlets and had a challenge that whittled it down to 12. The one heartbreak was this tiny little guy with so much personality and I was so bummed when he got the ax. He cried. :( I cried.

In E02 the 12 remaining kidtestants did a mystery box and one winner got to choose what everybody else would cook. This was one of the younger kids who is simply amazing (many of them are!).

So, they are doing this just like the adult version but what I am the most impressed with is these kids. Imagine that! (if you knew me, you'd probably be shocked out of your chair)

So? Who's in?

Controling YouTube app on Roamio via YouTube app on Android Tablet??

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 14:45
Hello All,

I must have missed this and was wondering how long this has been true. While messing around with YouTube on my Android tablet I found a box that when I opened it gave me the option to select my Roamio, when I did the YouTube app on my Roamio opened, then I could also start or queue up videos on my Roamio from my Tablet's YouTube App.

How long has this been working? Any other apps that work this way (Netflix, Hulu+)?

Help Tivo Premiere Cant Work Wireless N Or With Ethernet Cord

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 13:27
4 WEEKS AGO WE HAD A STORM RAIN AND LIGHTING 1ST MY POWER WENT OUT FOR A SECOND OR SO THEN I LOST MY INTERNET ON EVERYTHING .THE TIVO SAID IT COULD NOT UPDATE (C130) that i have no internet service.called verizon they did a test on my router my 1234 lights were out they set me a new one same router i replaced my ethernet cords. checked my wire settings i now have service internet thats and wifi.reboot tivo still saying no internet cnnection no network found.then i removed the ethernet cord and used my wireless n a new one set it up with the desktop every on it has blue lights then removed the wireless n cord from the desktop and placed it into the tivo now the lights on the wireless n are green and flashing and the tivo still cant find the signal even hooked up moAC CONNECION . WHAT TO DO NEXT. ?CAN A ETHERNET PORT ON THE TIVO GO BAD OR SHORT OUT???????????????:mad:

Closed Captions from DVD video

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 13:22
I like to rip my DVD videos (owned by me) and copy them to my Tivo for viewing. I sometimes need the closed captions to understand all or parts of a movie. After the DVD video file is ripped I can see the closed captions in VLC and VideoReDo, but they do not show when played on the Tivo.

VideoReDo shows the captions as DVD608 instead of EIA608. I can extract the captions with CCExtractor, but can't get them back into the file as EIA.

I know about using StreamBaby with captions. That solution doesn't work for me for several reasons.

Can anybody tell me how to get closed captions to work on the Tivo using a video file from a DVD. The answer to the same questions for Blue Ray would also be appreciated.


recording with no audio

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 11:40
I had a new problem last night with my Romaio Plus. I had a recording with no audio. This was the first time I have seen this problem, but I still have not watched many recordings on the Roamio. Anybody else had this problem?

The Originals "Always and FOrever" 10/3/2013

TiVoCommunity Forum Recent Threads - Sun, 10/06/2013 - 11:16
I was all in for this show (for now) until the last minutes when Klaus daggered Elijah. I don't like Klaus but Elijah, the suit wearing vampire, is cool as sh*t and Marcel is a very charismatic foil. Looks like Rebekah would be in it too. Then they had to ruin the show by putting Elijah on ice and leaving the dull as tofu Klaus as the main lead. All he really wants is to be wuvved, the wittle wonely vampire. Please.


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