I've had a TON of issues trying to pair may CableCARD with Charter. I've tried 5-6 CableCARDs, a dozen or so calls, and a Charter tech service call. Nothing helps. I have two other TiVo's (both Premieres), and I compared the CableCARD screens to one another. I found quite a bit of difference between the 'Conditional Access' screens of the activated Premieres and the struggling to activate Roamio - but I have no idea how to interpret what the issues is.
On that screen (Conditional Access), my Premieres show a fully populated screen where my Roamio only shows the first few lines (it ends with auth and con).
Like I said before I have tried multiple CableCARDs and it is always the same. CableCARD installs have always been painful for me with Charter. This time seems worse!
A couple of other 'finds' are that testing channels via the cable card menu shows "No Channels Available" and a black screen. Testing channels via the tuning adapter menu shows channel info (and has the ability to scroll channels) but still has the black screen. Interestingly, when I remove the tuning adapter, the ability to scroll channel information via the cable card menu returns but there is still a black screen.
Going into the tuning adaptor menu shows OOB errors, PSOC(?) failures and Init fail - but the amber light on front is solid and does not flash.
Any idea from all of this information what the issue is? Is it the TiVo box? CableCARD (x5)? Could a bad tuning adaptor be the issue?