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trying to add Netflix to Premiere's 'Now Playing' list

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 10:27
I have a 2-tuner Premiere hooked up to an SD television with SD menus and a hard wired ethernet connection. For the life of me, I can not figure out how to add Netflix to its 'Now Playing' list like I have had on my other series 3 TiVos. Its available in the "Video On Demand" section, but was hoping to get it listed in the Now Playing List area.

Is this maybe not available on the SD menus for a Premiere? I would hope so, but maybe I am missing something here.

Tivo unable to get channel lineup or play recorded video?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 10:00
hey fellas, hoping someone can help out. Essentially, a Tivo that was previously working fine all of a sudden cannot get channel lineup (or play recorded video if I recall). During the network test during the download phase it errors out with status "connection interrupted". This is on a network that has not had any parameters changed. Below is my chat with Tivo. Anybody care to chime in?

Miguel: Thank you for contacting TiVo! My name is Miguel. So that I may better assist you, are you an existing customer?
mike yamakawa: I am a technician working on an issue for an existing customer
Miguel: How may I assist you?
mike: Tivo does not get channel lineup and when performing network test during "download" phase it errors out with message "connection interrupted"
mike: but the network tcp/dns tests all pass
Miguel: What type of Network connection are they using?
mike: it was working fine as well up until a few days ago and nothing on the network has changed
mike: it's hard wired via ethernet
mike: with a reserved mac address on the router
Miguel: Have you restarted the TiVo and Router?
mike: and I have seen others with the same issue
mike: yes
mike: forums.tivo.com/pe/action/forums/displaypost?postID=11167727#e11167727
mike: that is what I am experiencing
Miguel: One moment please.
Miguel: We have been Tracking the issue. Can you provide the TiVo Service number and I can add it to the list?
mike: so this is a known issue that is on Tivo's end?
mike: I just want to present the customer with as much information as possible
Miguel: We have not come to the conclusion it is on our end or a Networking issue. We are currently researching the issue.
mike: I don't understand how you can say it is not a Tivo issue if all tests pass for network
mike: and I need to present the customer with an answer instead of leaving an open end
Miguel: I understand completely. I am unable to say what is causing the issue. It sounds like all general troubleshooting has been performed correctly. I will forward the information.
mike: ok thanks, any ETA on when this might get resolved?
Miguel: Unfortunately, we are currently gathering information. I don't have an ETA at this time.
mike: ok, I appreciate the honesty. Have a good day miguel

component output for video works but composite output for audio problematic

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 09:19
I am using the component output on my mini to send the video to my TV and that looks great. But, when I hook up an AV output cable and plug both the red and white to my TV audio, I get an annoying buzzing noise over the audio.

If I unplug one of the red/white cables the sound is good but obviously mono.

Is this likely a cheap AV breakout cable? I'd like to hear from anyone who is doing this and getting stereo sound from both red/white cables.

*note* Can't use HDMI port since I've connected that up to a TV in an adjoining room.

Series3 no longer working with Verizon Fios...

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 08:51
I received a letter from Verizon the other day stating that on or after February 25, 2014, I might only be able to view to unencrypted channels in my package (Channels 1-49 & 501-549). It stated that I should contact TiVo, which I did, to determine if an upgrade is available that will enable my TiVos to fuction with Simulcrypt encryption, use my CableCard with equipment manufactured after 2011 and that functions with Simulcrypt encryption or to use a Verizon Set Top Box.

TiVo responded: "Thank you for contacting TiVo Customer Support. I would be glad to help you with your Verizon Fios questions today. What is happening is Fios is moving to an MPEG 4 version. Your Series 3 TiVo devices will not support this format, the Premiere XL will support this new format on all channels."

Has anybody else in Fios land received this letter as well?

My Premiere XL will still work, but I can see dropping close to $1,400 on two Roamio's. I might have to switch to Verizon's multi room DVR while waiting for their 6 tuner DVR...

TiVo to Acquire Digitalsmiths, a Leading Cloud-Based Content Discovery Service

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 08:08
TiVo to Acquire Digitalsmiths, a Leading Cloud-Based Content Discovery Service

-- Accelerates TiVo's evolution to a device and UI independent cloud-based Software-as-a-Service, yielding a significant expansion in market opportunity for TiVo.
-- Digitalsmiths' cloud-based service allows Pay-TV operators to deliver an advanced user experience integrating search, recommendations, discovery and browsing across a variety devices including iOS, Android, Roku, Xbox, PlayStation, Kindle and multiple set-top boxes
-- Digitalsmiths has relationships with 7 of the top 10 US Pay-TV operators, reaching 64% of US Pay-TV households; Pay-TV Customers currently 10% penetrated and expected to grow to over 50% penetration in the next few years
-- Digitalsmiths is experiencing rapid growth in transaction volume. The company's cloud service handled 90 million transactions in July 2013, growing to almost 150 million in December 2013
-- High growth opportunity; Digitalsmiths revenue has experienced rapid revenue growth since launching its Seamless Discovery service. Anticipate positive Adjusted EBITDA contribution in Fiscal 2015 (begins February 1, 2014); Expect continued rapid growth in revenue and Adjusted EBITDA as well as material contribution to TiVo's financials in Fiscal 2016
-- TiVo will pay $135 million in cash for Digitalsmiths
-- Separately, TiVo announces it has increased its stock repurchase authorization by $100 million; Intends to repurchase $100 million in first quarter Fiscal 2015

TiVo Inc. (NASDAQ: TIVO), a leader in the advanced television market, today announced that it will acquire Digitalsmiths, the Pay-TV industry's most broadly adopted cloud-based content discovery and recommendation service. Digitalsmiths offers personalized video search, recommendations and browsing, social trending, and mood-based discovery which can be used to instantly connect consumers to the most relevant movies, TV shows and live events available, at any time, on any screen including set-top boxes, tablets, smart phones, computers and gaming consoles. Digitalsmiths currently works with 46 blue-chip U.S. and international Service Providers including seven of the top 10 Pay-TV operators in the United States, Content Providers and Consumer Electronic Manufacturers.

"The Digitalsmiths acquisition opens new opportunities to commercialize and deploy TiVo's cloud based services and technologies to operators, in an extremely cost effective way that can be offered either independently or in conjunction with TiVo's renowned user interface," said Tom Rogers, CEO and President of TiVo. "Additionally, Digitalsmiths contributes expertise, data opportunities, and approaches that complement and extend TiVo's extensive work in advanced television to customers seeking search, recommendations, and portability. Our acquisition of Digitalsmiths will expand TiVo's role with Tier-one U.S. Service Providers through its significant relationships with the 7 of the top ten 10 U.S. Pay-TV providers, which serve 64% of the country's Pay-TV households. Finally, we believe Digitalsmiths' revenue growth trajectory and attractive margin structure can help accelerate TiVo's long-term Adjusted EBITDA growth."

"The Digitalsmiths team is excited to be part of TiVo," said Ben Weinberger, CEO and co-founder of Digitalsmiths. "Both Digitalsmiths and TiVo share an acute focus to improve the consumers' viewing experience, and we understand the importance of the 'service' or 'cloud' to achieve this goal through next generation personalized video discovery solutions. "I look forward to working as part of the TiVo team to provide a best-in-class product set to service providers, consumer electronics manufacturer's and content providers."

"TiVo values our core mission of providing superior personalized video discovery experiences for our customers and partners," said Matt Berry, COO/CTO and co-founder of Digitalsmiths. "TiVo's acquisition of Digitalsmiths underscores the robust technology and deep customer base Digitalsmiths powers. We are confident joining forces with TiVo profoundly enhances our ability to seamlessly deliver industry leading video discovery solutions that drive superior customer satisfaction and better usage metrics for video services."

Working with leading service providers, content providers, and consumer electronics manufacturers, Digitalsmiths has revolutionized the dynamics of video discovery by delivering unified, personalized experiences that instantly connect consumers with the most relevant video content available, at any time, on any screen. Seamless Discovery, Digitalsmiths' core product, delivers superior personalized discovery experiences that drive higher consumer engagement and satisfaction, helping video service providers increase average revenue per customer and decrease customer churn. Additionally, Seamless Discovery adapts to each user's constantly changing viewing preferences in real-time, ensuring a personalized experience that is relevant and effective in any discovery context at any particular time.

Digitalsmiths Key Statistics

-- Powers 7 of the top 10 US operators that serve 64 million homes in the U.S.
-- Digitalsmiths powers 46 domestic and international customers and partners including Foxtel, Sharp, Univision, zeebox and i.TV.
-- Currently Digitalsmiths Seamless Discovery platform is licensed to Service Providers and other providers that service more than 100 million households worldwide.-- Digitalsmiths TV Everywhere video discovery solutions are deployed on more platforms than any other solution including: iOS, Android, Roku, Xbox, PlayStation, Kindle and multiple set-top boxes.
-- Digitalsmiths is experiencing rapid growth in transaction volume. The company's cloud service handled 90 million transactions in July 2013, growing to almost 150 million in December 2013.
-- In October 2013, Digitalsmiths was named to the Streaming Media 100, an exclusive list of companies powering the most interesting, innovative and important work in online video.
-- Continued growth of the world's largest database of proprietary scene-level, time-based and mood metadata now totaling over 11 milliondata sets. The database delivers an incredible level of accuracy and detail to Digitalsmiths personalized video discovery products.

During Calendar Year 2013, Digitalsmiths experienced rapid growth in both its user base and revenue. TiVo anticipates continued rapid growth from increased penetration within Digitalsmiths' current customer base and through new customer wins. Digitalsmiths' current user base represents about 10% of the total potential user base licensed under its current contracts. TiVo expects the active user base to grow to over 50% penetration in the next few years. These factors should drive significant double-digit revenue growth rates for Digitalsmiths for the next several years. Additionally, the highly efficient nature of Digitalsmiths' SaaS offering should drive strong margins and a material contribution to TiVo's overall Adjusted EBITDA in Fiscal Year 2016. Further, TiVo expects Digitalsmiths to be Adjusted EBITDA positive in Fiscal 2015 (begins February 1, 2014). Additionally, TiVo will have access to more than $20 million of Digitalsmiths' NOLs as well as Digitalsmiths' intellectual property. TiVo plans to provide additional details on the transaction when it reports its fourth quarter fiscal year 2014 results.

Under the terms of the deal, TiVo will pay $135 million in cash, subject to a working capital adjustment. The transaction, which is subject to customary closing conditions, is expected to close in the first quarter of Fiscal 2015.

Separately, TiVo announced that it has increased its current stock repurchase authorization by $100 million, giving the company approximately $186 million of unused repurchase capacity as of the current date. In conjunction with this increased authorization, TiVo intends to repurchase $100 million during the first quarter of Fiscal 2015 (after it can either modify its existing 10b5-1 plan or enter into an accelerated stock repurchase program).

Renewal ALERT! Choose your plan (WISELY)

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 07:44
I'm sure we have hit this road more than once, but not the way I am approaching the matter. Just to shake things up in the cable industry I sent a Tweet to Margret to get her opinion.

@tivodesign Two days #byecabletv only @hulu, @Netflix, @YouTube. May Renewal 19.99 14.95 or 499.99. I choose neither? Options Roku or Chromecast?

Honestly, I did not like my choices. A few days ago when I logged on to see the billing there was an alert pending that says renewal options are being updated check back later. Ok, so I did that and that when I found the base response.

Almost a full two years ago, our Series 2DT 2nd tuner failed which lead me into either canceling service or picking up another box. So they sent us a Free Premiere XL for a 2yr commit. Well that ends in May, but over the time many shows came online from content providers such as HuluPlus or Netflix. Overall percentage of streaming last year brought us to 90% rarely did we use the TiVo except for NickJR/DisneyJr.

It is for this reason alone, Tivo needs a final plan in place to protect a turnover rate if users like myself getting another device to avoid paying the huge Lifetime value. For this, either offer $99 lifetime or come up with the smallest little monthly plan imaginable.

So the challenge is posted and will monitor the results very carefully. I like the idea of the chromecast for costs but my family is so used to having a remote based system with Tivo that a Roku is looking pretty sweet. Now I know that Google Play and Appstore have ChromeCast ability as does the Chrome Browser it would just take time to retrain a family that is so used to holding that remote. Besides the fact, I have a Plex server that has been running for a while that when needed I attach my Asus Win8 notebook to the HDMI.

What has your experience been with ChromeCast vs Roku?

Old Boxes Worthless?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 06:59
I'm thinking about replacing My Premiere, Premiere 4, and Tivo Stream with a new Romio and Tivo mini. I realize the old boxes aren't worth much because I do not have Lifetime on either.
Just curious though, even if its a low amount, what could I realistically get for the two boxes and the stream if I do end up trying to sell them.
50 bucks? 75?
I just hate to have the boxes sit at home unused since they are both relatively new.

New android app update

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 06:39
But, no streaming :-(.

As near as I can tell, all they did was change the message that said something like: "This is for 7 inch tablets or larger" to "This isn't the best version to use on this device", but the stoopid messages *still* pops up on my 7 inch Nexus 7 all the time, so we still have no idea what algorithm it is actually using to decide my device sucks.

Here's a thought: How about you pop it up just once the first time I run instead of every time I run?

Tivo only outputting 480p on 1080p display. Please Help!

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 03:55
This situation has happened twice in the past few months as I have bought two separate 1080p displays (one of which I returned).

When swapping from one 1080p display to another, Tivo Roamio seems to revert back to 480p.

The first time it happened, on my Panasonic ZT60, I was able to easily go into Roamio's Video Settings and change the output to 1080p.

Now with my second 1080p display, the Samsung F8500, Roamio won't allow me to change to any 1080 settings.

It will certainly DETECT that there is 1080i/1080p support, but will not allow me to choose the option when I try and save those settings.

Anyone else having this problem?

And while I am at it...

What is the official Tivo setting for HD displays?

Is it 1080i? Is it 1080p? Or is it 1080p Pass-Through?
(I think those are the exact choices)

Thanks in advance for the assistance.

On demand with Roamio

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 03:13
Does the new Roamio support 2 way communications with the cable card so that on demand and PPV can be used with the cable company ?

On TiVo's site they list on demand as a feature, but what do they qualify as such as they link that I think to comcast cc info?

Would this depend on the cable provider for support off of such? I my case it Mediacom who is currently deploying re-branded TiVo Roamio boxes with Mini's look multiroom viewing which have on demand and PPV buying capabilities so I know it technically possible but I'm not sure how my cable company has changed the original TiVo to accomplish such but they do claim theirs will not function with regular TiVo s for example MRV so if that's true there's no telling what else they changed to make (I'm not sure if they know a lot about normal TiVo's so I'm not taking their word for it).

So are there any Roamio owners out there that can comment on being able to do on demand and PPV content when they haven't been able to do such on older TiVo boxes?

Billing mistakes? Check your account!

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 02:14
I don't log to Into my online TiVo account very often, but in seeing the deals offered by TiVo recently, I decided I might be interested so in doing a upgrade but in checking my existing TiVo's I found out I was being billed for monthly service for a unit I don't have and haven't had for almost a year!

Anyone else have similar issues? In my case this was a TiVo that they sent me to replace a defective one when I bought it originally which the replacement, being a refurbished box was defective too! I know, how stupid can one be for not noticing such however still, I'm a little turned off on how they could make such a mistake and kicking myself for letting it happen for a year.

I contacted TiVo by email, I would call but it's after their normal call time so I will follow up tomorrow on this but If anyone has had unusual interaction with receiving and returning equipment you might want to check and make sure you aren't being charged for something you shouldn't be. I kinda wonder if there is someone out there receiving free service without paying especially if they refurbish these boxes and send them back out but the one I'm getting charged for had a bad hdmi port so it may have been thrown away when they got it back.

Questions now is what do I do with a $100+ credit? Get a new TiVo or even a Stream? I would jump on the Stream if they supported Android.

HDMI Cables?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 01:31
I have two Roamio Pro's and would like to the best HDMI cables for these Tivo's. 3D not a concern. Any thoughts on a really great cable? I bought Amazons but they were horrible. Am sending back. Any thoughts would be much appreciated. Thanks.

FS: Premier XL 150 hour and Premiere 75 hour, lifetime

TiVoCommunity Forum Recent Threads - Tue, 01/28/2014 - 23:32
I have two Premiere units for sale, both with lifetime service.

One is a 75 hour (500GB) 2 tuner unit with 2 years left on a 3 year extended warranty. Works perfectly, only a year old. Have original box, manual and lightly used remote.

The other is an XL 150 hour (1TB) 2 tuner unit, no extended warranty. This is about 3 years old. I replaced the fan at some point. The new fan is loud at start up but quiets down to normal once it boots. I have the original box, manual and lightly used remote. This one is also THX certified and includes the THX calibration video.

Asking $350/ea shipped to lower 48 or $650 for both.

Anyone had a PS take out a hard drive when it seems "OK?"

TiVoCommunity Forum Recent Threads - Tue, 01/28/2014 - 21:03
I've a S3 (OLED) that died unceremoniously yesterday and took six years of saved programs with it. :(

The symptom was it wouldn't turn on and got stuck on the Welcome screen afterwards.

I popped it open and noticed that several caps are indeed bad, so I'll replace those, but the hard drive will no longer spin up, even when connected to a known good hard drive.

Anyone had a failing PS do this, or did the hard drive just go south on its own?

I've got caps and a new hard drive on the way, but I'm curious whether it's worth trying one of the replacement controller boards on eBay; the $40 would be worth it to retrieve the many saved shows I have on it and my functional, but now useless for content retrieval EHD.

(Ideally, if I could resurrect the hard drive, I'd transfer the contents of the S3 to the Roamio that should be arriving on my doorstep tomorrow, put the new hard drive I've ordered into the S3, repair the PS and use it as a backup.)

Advice on moving tivos

TiVoCommunity Forum Recent Threads - Tue, 01/28/2014 - 21:01
I know this stuff is piecemeal throughout the forum, but thought I'd ask here first.

Have 2 premieres both about half full but I can delete some stuff. I have a new roamio that will get transferred service from one of them, and a new mini to replace the bedroom premiere. Also have a wd20eurs arriving tomorrow along with a moca adapter.

What is the advice on moving to the new system? My thought was to:
-transfer everything to keep to the bedroom premiere.
-install the new hard drive in the roamio
-replace the empty living room premiere with the upgraded roamio
-call my cable company to have the cable card from my living room re-synced for the new roamio
-transfer everything from the bedroom premiere to the roamio
-cancel service in the bedroom
-install moca network
-set up new mini in bedroom
-verify moca works
-install Poe filter in junction box outside the house between the line from the street and the first splitter
-verify moca still works

Does this sound sane? Am I better off using kmttg to grab everything from both tivos and pytivo to push it back to the new roamio?

With kmttg and pytivo, are the recordings tied to the tivo I pulled them from? Or can I push them to a new tivo to make them watchable again?

TL;dr I need help!

How are people getting codes for $700 Roamio Pro's with lifetime?

TiVoCommunity Forum Recent Threads - Tue, 01/28/2014 - 20:30
Tivo must be desperate to increase numbers for Q4.

Live TV only using one tuner?

TiVoCommunity Forum Recent Threads - Tue, 01/28/2014 - 19:46
I recently upgraded from a 2-tuner Premiere to a 6-tuner Roamio. I recall that on the Premiere, if I used the "last" button to toggle between two channels, and nothing was recording, it would use one tuner per channel, and I'd have the full 30 minute buffer for each. But with the Roamio, "last" reuses the same tuner, so I lose the buffer each time I switch. Is this normal? With 6 tuners and nothing recording, I would expect to be able to go back to any of my last 5 channels and have a buffer available.

Tivo discount code for auction

TiVoCommunity Forum Recent Threads - Tue, 01/28/2014 - 18:40
I have my Tivo discount code up for auction, $299 "Buy it Now"
Best offers are also being taken. Code expires this Friday, the 31st!

You can buy a total of 10 DVR bundles, at least that's what the fine print says.
Actually, I put 20 items in and it gave me the discount, but I did not check out so....

Here is the link for anyone that might be interested. http://www.ebay.com/itm/301082046233...84.m1555.l2649

Verizon FiOS Guide Update Rolls On (With Ads)

Zatz Not Funny! - Tue, 01/28/2014 - 18:37

There was a time when we celebrated Verizon FiOS guide updates. But the IMG 1.9.5 release gives us little cause for joy. The updated guide has been rolling out since last year, but it just arrived here at Chez Silbey, and comments on the DSLReports forums show that the version release has been making its [...]

The post Verizon FiOS Guide Update Rolls On (With Ads) appeared first on Zatz Not Funny!.


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