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877-761-5015 is the Comcast number you need to move a cablecard between Tivos

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 14:59
TL;DR - if you are upgrading from TivoHD or Premiere to Roamio, you need to move your cable card to the new device, and then call the number in the subject line, press 3, and give them the CableCard ID, Host ID and Data ID that you see on the grey "This screen is displayed on behalf of your cable provider" page for channels you're not getting.

I stupidly decided to follow Comcast's plan rather than come here first, and spent a total of four days getting nowhere, ending with a scheduled truck roll for two days in the future. Under a friend's advice, I googled for Comcast cablecard support, and found several numbers... but only one that worked.

If you call 1-800-COMCAST, they will have no idea how to help you, they will transfer you to DTA activation who have no idea how to spell Tivo, or they will put you in a queue that takes forever and gives you a busy signal.

Comcast used to have a number that was for CableCard exclusively, but it now is only for box activations.

When you call the 877 number in the subject line, you're connected with Comcast's national support center in Denver. According to the tech I spoke to, they "have access to tools that no one else has" and if the truck had actually come, "they'd have just called us anyway."

What my problem was was that no one had entered all three of the values for my cablecard. In order for your premium channels to be valid on the card, Comcast has to know:
  1. The CableCardID
  2. The HostID (this is your Tivo's identifier)
  3. The "Data" value (which they will call the Data ID)
When you move the CableCard to a new Host, obviously, you have a new Host value. Evidently the Data value is derived from the combination.

Once my contact at the Denver center had all three of these values from my Tivo's "on behalf of" screen, it was literally sixty seconds and my premiums were back on. It is beyond me why this is still so difficult in 2014.

MoCA Issue (FiOS)

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 14:22
I'll try to make this short, but...

I just installed a POE filter between the Verizon ONT and a 1:4 splitter. The four splits go to:
  1. Verizon MI454WR Router
  2. Actiontec MoCA Bridge > Ethernet Switch > Roamio
  3. Actiontec MoCA Bridge > TiVo HD
  4. 1:3 splitter with two connections:
    1. TiVo HD Cable Input
    2. Actiontec MR454WR setup as a MoCA bridge networked to TiVo HD Ethernet port
    3. Unterminated Splitter output

The router and two MoCA bridges work fine, but the MR454WR that is setup as a bridge doesn't see the rest of the network. Here are my suspicions:
  • The MR454WR is bricked (although it worked before adding the POE filter)
  • The POE filter is somehow interfering with the MR454WR in bridge mode that for some reason doesn't interfere with the standard bridges
  • The unterminated splitter output is causing a problem that wasn't apparent prior to adding the POE filter

I am definitely seeing improved network performance on the nodes that are working, so I'd like to keep the POE filter. I'd also like to save the $49 required to purchase a new standard MoCA bridge (although I could probably offset that by selling the MR454WR on EBay assuming it's not bricked).

I reset the MR454WR to factory defaults and reconfigured it for bridge mode by setting a static IP Address, turning off WiFi (although I would like to use it as a range extender), and turning off DHCP. But when I went to disable the Broadband Coax network connection, it rebooted the router and I was no longer able to connect to it.

My next step is to remove the POE filter just to see if I can get the MR454WR working again, but does anyone have any other suggestions?

Removing FIOS router for my own Moca question

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 14:03
I have Fios right now. I have a Roamio Pro and two TiVo Mini's connected via Moca. I currently use the Verizon router. I want to get rid of it and use my own Asus router. If I call Verizon to have them change my ONT's connection to the router from coax to ethernet will I then loose my Moca network? I assume I will. I will also need to have Verizon break my routers DHCP lease to allow the use of my Asus router. If that is the case, can't I just run an ethernet cable to my roamio and plug that into my Asus router to create a new Moca network? Is there any other equipment that I would need? Is this correct or am I missing something?

LG Compromises webOS with Interactive Advertising

Zatz Not Funny! - Tue, 01/07/2014 - 13:53

LG’s re-ignition of webOS as a fresh, fun, and spry smart television platform has been generating a lot of buzz here at CES. Indeed, in my limited exposure, it looks quite nice. But it’s not all about us… as a major component of LG’s webOS strategy revolves around interactive advertising. The strength of webOS is also [...]

The post LG Compromises webOS with Interactive Advertising appeared first on Zatz Not Funny!.

Sony announces cloud-based TV service with live TV, DVR, and video on demand

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 13:47
I wanted to bring this into a separate conversation - I think it makes sense to discuss this and consider the technology / competition.


Quote: We were expecting Sony to launch something like PlayStation Now, which is cloud-based streaming for games. But Sony seems to have larger ambitions, launching a TV service that will provide live television, video on demand, and even DVR in the cloud. It will offer universal search "across live and on-demand video content" — letting you just keep your content in Sony's cloud and use it across all of your Sony gadgets — in fact, the company says it will work on 70 million Sony devices. That presumably includes the PS4, PS3, Vita, smart TVs, and Android devices. It's not clear at all what Sony means by "live TV" yet — building an all-in-one service like this is fraught with complications with studios, cable companies, and has been a big target for lawsuits. Any thoughts on the technology? Do you think Sony has the muscle with MSO's to develop an IP delivery model for Live TV? Do you think Microsoft will be following with similar tech on the Xbox One?

Do you think this is a threat to TiVo? Any other random thoughts?

Roamio Brand

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 13:30
While talking to Tivo about some of the issues I'm having with my new Roamio(not all solved yet), I noticed in the system info screen, the Manufacturer Brand line had "Tivo Customer Support" in it.

I asked the rep on the phone but she didn't seem to know, she sounded confused that it was there.

Anyone else have this? What does that mean?

Tivo HD w/ Lifetime and Upgraded 1TB Internal Drive $250 + Free Shipping

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 12:36
See my listing on Craigslist in Portland, OR.


I will pay for bare bones shipping in the USA. We can discuss shipping fees if you want a faster mailing option.

Mini and sonos playbar?

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 12:34
Anyone have a mini with sonos playbar and able to get 5.1 sound? I can only seem to get stereo while I have the mini set to output Dolby...

Nightmare with Roamio -- No Response from Tivo

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 12:27
I am a very loyal customer of TIVO. Have an old set with a lifetime service. Got a new Roamio. Had an installer here to help me transfer my recorded programs and season passes to the new TIVO. He knew exactly how to do this and it would have taken an hour. Only we lost our internet connection and had multiple calls to TIVO, etc. We finally figured out that the wireless unit in the new TIVO is broken -- came that way.
So now I have to pay the installer for the extra time -- and then when I get a new unit, I'll have to bring him back to install the new unit.
I'm 70 years old and will not be doing the installation myself. In any event, he knows how to transfer the recorded programs and season passes. I'll pay for that.
I explained this out of pocket cost to the TIVO representative and said, "To make me whole, you should give me lifetime service on the new set, this being what you've cost me with the installer trying to install the broken one for three extra house." He said, "No." He offered me a MOCA adapter and filter, but why shouldn't I get a TIVO without wireless? Why should I take the risk that there is something else wrong with this unit? I'm out of pocket a large amount of money -- worth lifetime service -- and TIVO gives me nothing to compensate for my loss. I am amazed that TIVO is so cavalier with its loyal customers. Amazed.

HD antenna reccomendations for the attic

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 12:21
I live in a Dallas suburb and am looking for an attic antenna, anyone have a suggestion?

roamio and mini issues

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 12:18
I have the roamio connected to an HD antenna, then 2 additional Mini's connected via trendnet powerline network connectors (500mbs).

When 2 tv's are on the same channel (any combination) the signal is horrible.

Anyone have this setup and or issues?

2x Series 1 Tivo going free

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 11:33
Hi, I have 2 working Tivo Series 1 machines and 1x matched Freeview box plus 3 remotes. One is standard one has a larger disk. I think both set up for the new download guide.

These are free for collection from Milton Keynes or you can pay postage at cost.

The Evolution Of Vizio Internet Apps

Zatz Not Funny! - Tue, 01/07/2014 - 11:21

Vizio was one of the first and perhaps largest manufacturer to take on the Yahoo Internet TV platform. And early iterations could be a bit painful. Fast forward a few years, never minding that brief flirtation with Google TV, and we find ourselves a visually rich, customizable, and robust “VIA” experience based on Yahoo Connected TV [...]

The post The Evolution Of Vizio Internet Apps appeared first on Zatz Not Funny!.

Almost Human "Simon Says" 1/6/2014

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 11:17
Just got caught up on the show last week. My favorite new show this season. Haven't finished watching this ep yet, but thought I'd contribute a thread for discussion. I'll be back when I've finished the ep.:)

TiVo Subscribers Tend to Binge – Here’s How & On What

TiVo Blog - Tue, 01/07/2014 - 11:00
Binge-watching is a term that was made even more popular in the last year. Defined, it is the act of watching multiple episodes in one sitting. It’s also a TiVo lover’s not-so-secret pleasure. It turns out that in a recent study, 89% of TiVo users binge-watch shows. We also found that one in four hour-long TV programs was viewed by binging and nearly one-fifth of 30-minute programming was viewed in a binge-watching fashion. Binging habits are fairly consistent across weekdays, with a slight (4%) increase on the weekends. The two Continue Reading

Rachael vs. Guy Celebrity Cook-Off *Season thread with spoilers*

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 10:41
I've watched past seasons...but it seems like past contestants had more experience...?? Most of this year's celebrities seem clueless. Not knowing how to cut a cabbage? Or chop veggies the same size? There were other things...but I was not impressed. Maybe I just don't remember clearly, and there were some duds in those seasons, too?

And I'm only 30m in.


Kevo Gateway Takes Smartlock Control On The Road

Zatz Not Funny! - Tue, 01/07/2014 - 10:30

Even though I’ve yet to wrap up my Kevo Smartlock review, Kwikset has gone ahead and revealed phase two of their Unikey-powered connected home strategy. There’s a variety of ways to slice and dice these smart components, and Kevo only ships with Bluetooth capabilities – unlike some of their competitors, who integrate WiFi. To extend [...]

The post Kevo Gateway Takes Smartlock Control On The Road appeared first on Zatz Not Funny!.

TiVo Demos NDVR Prototype For Operators at CES

TiVo Blog - Tue, 01/07/2014 - 10:30
Today, at the Consumer Electronics Show (CES) in Las Vegas, TiVo demonstrated a network DVR prototype for operators, and announced the plan to bring the TiVo Roamio DVR experience to the Cloud with network recordings seamlessly integrated, easily searchable and available anywhere – anytime. The TiVo NDVR is a natural extension of the TiVo solution. Using TiVo’s Emmy Award Winning cloud service, the nDVR will extend the TiVo Service and consistent user experience on every device while enabling consumers to easily find, consume and socially share cloud delivered content through Continue Reading

Intelligence on CBS - Anyone interested?

TiVoCommunity Forum Recent Threads - Tue, 01/07/2014 - 10:23
The show, based on the previews, is the type of show I generally like, but my fear is that, much like Persons of Interest, it will just wind up being another CBS procedural with some sort of twist. I'll give it a shot because of Josh Holloway and hope for the best.

Tonight (Tuesday 1/7/14) at 9 EST.

Tablo OTA DVR Now Available For Pre-Order

Zatz Not Funny! - Tue, 01/07/2014 - 09:06

The cord cutting options are heating up, with Tablo poised to ship in February. I spent some quality time at the Digital Experience with CEO Grant Hall going over their offering… that consists of both two- and four-tuner configurations to pull in luscious broadcast video via antenna, without going through a cable company. Like Simple TV, the [...]

The post Tablo OTA DVR Now Available For Pre-Order appeared first on Zatz Not Funny!.


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