I just sold one of my Premiere boxes on eBay yesterday, and the buyer wants to know if they can use a non-TiVo branded USB wireless adapter with it. All of my TiVos are hardwired, so I have no experience in this area. Thanks!
So Saturday, day before the Super Bowl, all my channels go blank - zero signal on ANY channel on my TiVo Premier XL4 (Elite). I figure it's just temporary, maybe a temporary Comcast / XFinity problem, and sleep on it. Next day, still no channels.
Call Comcast, they go through the pairing process with me, have me reboot. No signal on any channel.
Call TiVo, they connect me to Comcast and go through pairing process again, same deal, no channels.
Comcast Tech comes out to house, makes sure there's good signal coming in. Yes, strong signal. I have not lost Internet or Phone (both from Comcast) this whole time.
He swaps out the CableCard, does the pairing process again, still dead.
Do the pairing dance with Comcast & TiVo several more times. Always comes back with ZERO signal strength on ANY channel.
TiVo recommends I try at least 3 or 4 more cable cards. Sigh. Go down to a local Comcast, get the only card they have, bring it home, SAME THING. Called Comcast/TiVo they both blame each other.
Supervising Technician from Comcast comes to house the next day. Before he does, however, he brings a TV that accepts CableCards so we can rule out whether it is to blame, as TiVo says. Sure enough, the TV WORKS FINE with the cable card after pairing. It's NOT the CableCard(s). Re-checks my signal strength - all looks great.
Next thing we try is pulling the CableCard OUT of the TiVo and doing a Channel Search, which *should* find 550+ channels. It finds only 5 channels. Run the same process on my Samsung TV, and it finds 552. Same thing on the TV he brings (with no CableCard) and it also finds 552. Comcast says it's likely a Tuner problem with the TiVo.
Call TiVo and they say put a signal booster on the line. LOL. There's PLENTY of signal, and TiVo is seeing ZERO of it.
TiVo says my options are to do an exchange for $149, which I assume means I lose all my saved programs. They also mentioned Weaknees as a repair shop.
My question to you all is: have you seen anything like this? From what I've said here, does it sound like the TiVo's tuner has gone bad? Any other possibilities? Or easy things to try that I may not have thought of yet?
I appreciate any and all advice / suggestions.
Recently noticed that I wasn't receiving the weather channel on either of my Tivo Unit (Premier & Elite ). The screen would simply go black the display a channel not authorized error message . My non Tivo Cable DVR receives it without incident.
My carrier is Time Warner Hudson Valley NY, the tech came to the house today and in the end TWC position is that this is a Tivo Issue which can be solved by a clear and reset.
Obviously I am in no rush to erase all my recordings in order to receive Weather Channel. Has anyone else experienced this issue and had a resolution short of erasing everything ?.. Thanks
My downstairs TV will go black for 3 seconds then come back on when various light switches (both upstairs and downstairs) are thrown.
[FYI, the box is a 2 year old TiVo Premiere. The Time Warner coax cable from outside goes into the TiVo box; the TiVo and TV are connected by an HDMI cable. A Switched Digital Video Adapter from TWC is attached to the TiVo via a USB cable.]
Here are the steps I've taken to address the problem:
I unplugged the TV and TiVo plugs that were in the entertainment centers built-in outlet
and plugged them into an outlet in a wall near the kitchen. Flipped the light switches and the TV went black as before.
It was time to bring in a professional. Scott the electrician was called into service. With the TV and TiVo plugs removed from the entertainment centers built-in outlet, Scott inserted a voltage meter into said outlet, and turned the light switches on and off. There was no decrease in the voltage.
He then uttered those famous words that you dont want to hear from your electrician or surgeon: Hmm, Ive never seen anything like this before!
So heres the next experiment we conducted:
We unscrewed the coax cable from the back of the TiVo box and screwed it into the back of the TV. We removed the HDMI cable connecting the TiVo Box to the TV. The TV was plugged into the entertainment centers built-in outlet. The TiVo box was unplugged from the outlet.
Using the TVs dedicated remote (not the TiVo remote), I turned it on, changed the Input setting to TV, and was able to view Time Warner Cable programming.
The light switch was turned on/off and the TV did NOT go black as it had before!
This prompted Scott to say: Hmm, Ive never seen anything like this before!
He concluded that the problem was electronic
not electric. He theorized that the throwing of the light switches was causing some sort of radio wave interference that the TiVo box was receiving and transmitting to the TV. Other than that, he was stumped.
ONE MORE TEST
I have an identical TV/TiVo setup upstairs. That TiVo box is fairly new; it was purchased within the last 4 months.
I brought the upstairs TiVo downstairs and hooked it up to the TV. Same problem: the TV went black for 3 seconds after throwing a light switch.
I just got off the phone with TiVo support. They were stumped; they insisted that there's something wrong with the wiring in my house. I had told them about the electrician's voltage test ... I had told them about the "Coax cable directly into the TV with TiVo unplugged" test ... no matter. They insisted that there was something wrong with the wiring in my house.
Any assistance would be most appreciated. Thank you.
P.S. While the electrician was here, he had me unplug my router and DSL modem. The TV continued to go black when light switches were thrown.
For the life of me, I can't seem to get this recovered to the physical disk. DVRBars bombs and I don't really see another way to restore a VHD to physical disk. I've tried acronis, clonezilla, and VBoxManage. Are there any other methods off accomplishing this task or should I just do the cake thing and pay the $40 and forget about it?
I have a 4-tuner Premiere (w/ Comcast). Everything works good. Was looking at possibly getting a Stream in order to do out-of-home streaming of live channels (to portable devices...iPad and iTouch).
Can this be done with a 4-tuner Premiere? Or is it really only for the Roamios?
Also, if it can be done, will the Stream just use one of the 4 tuners on my Premiere without disturbing the current viewer in any way? Or does it work some other way?
It seems there are a number of threads about padding shows, with posts of various ages. It looks like some problems that were fixed in one Tivo iteration were "unfixed" subsequently.
So, as the software functions right now, if I pad a bunch of shows by 1 minute, what should I expect to happen?
I recently got a tivo mini with the advisory panel discount. Lifetimed it too. I also then decided to get a squaretrade warranty for it.
I am usually am not a fan of these extended warranties, but wanted to try squatters so this seemed like an ideal scenario to try it. With a discount code, 3yrs was about $10.
My question is this; how does a squaretrade warranty work with the lifetime if I need to make a claim, but then they simply decide they can't fix it and/or will just buy me a new one/money back?
I am hoping similar to what tivo told me for a Geeksquad warranty I have on a lifetime premiere I bought from Best Buy. Tivo said I would just have to show that Best Buy replaced it somehow (if couldn't fix) and they would transfer lifetime to the new unit.
Would this most likely be the same situation with a squaretrade related claim?
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Liked the episode. Especially all the phone secrecy and swapping.
Loved the Jayne Mansfield/Sophia Loren photo spoof. I guess we are not supposed to link pictures, but if you google those two names you will find it.
I purchased a new pro from TiVo to replace my XL4. My plan was to leave my XL4 connected and operational during the pro setup. So I set the pro up on my network (without the Comcast cable card) did all the updates and called in to TiVo and they transferred service from my XL4. At that time they also activated a new service on my XL4 which will keep it active so I have time to transfer my shows. Then I can cancel that service within 30 days and get a refund.
Everything was as expected up to this point. The pro is just sitting there without a cc and nothing done except for the initial setup and activation. I look at it and see the red record light on and see it is recording channel 1 which is VOD on Comcast. I stop it and assume it is a fluke. Later I again see the red light on and apparently it has downloaded a show "1337 Wine TV" over the net connection. I now look in season pass manager an I see one show "King of the Nerds" set up on season pass. Any thoughts on this? It's a brand new pro just received from TiVo and sure looks untouched. Later today I plan to transfer season passes and finally my shows from the XL4 and follow up with the cc swap.
In the midst of setting up my new Roamio, I was going through the usual headaches with Cox regarding cablecards. I picked up another cablecard & tuning adapter - the girl at the Cox store said they were out of install directions, but it was 'easy to find on the website'. Yeah, right. Nothing on how to connect the tuning adapter, all while they expect you to do it a certain way with nonstandard parts (I don't keep MoCa filters around; they give you one piece of Coax, but expect you to have 3 pieces of RG6, a splitter & a MoCa filter.)
It took the usual back-and-forth with the card not pairing correctly, then things working part way, then scheduling a tech visit because 'everything seems to be configured & the cablecard is paired'. Most channels were not coming in even after multiple reboots of each device (tivo & tuning adapter, along with them resetting the cablecard). They confirmed that I was supposed to receive some channels (DIY & Cooking channel, for example) in HD. Then the tech arrives today, taking 10 MINUTES to find the cablecard on the HD! He claims those channels are only available on Contour (Cox's new attempt at a all-in-one 'solution') according to both his supervisor & DC. Huh? I've gotten the speech numerous times about how tuning adapters are necessary to make more HD channels available, then they're not ... all this after three different people at Cox confirmed I'm supposed to receive these channels in HD. Color me confused.
Here's the crux of my question: Is Cox violating the law (or FCC mandate) by not making programming available via cablecard that other customers receive? I'm not talking two-way stuff like on-demand or PPV. I'm talking normal high-def versions of channels that I already get in standard definition. Cox has marketed that they don't charge for high-definition channels; whenever I've asked the question, they've confirmed that if I receive the channel in standard definition, then the HD version is also supposed to be there.
A couple of the channels in question are DIY (1348 in the local lineup) & COOK (1353). To add insult to injury, I have the Encore movie pack including IndiePlex (1296) & RetroPlex (1297). I'm told I can't receive those channels without signing up for their Contour system. They're part of the package to which I'm subscribed & I do get the standard definition versions (296 & 297).
This sure seems like extortion. "You can have what you want as long as you sign up for our more expensive proprietary solution." A subsequent call to a different tech support person at Cox indicates those channels ARE restricted to Contour. I guess at least they're consistent at being inconsistent.
I'm sure there are many people here more experienced with this stuff that can make insightful commentary. Thoughts? Suggestions?
I've had a Tivo for over 5 years, but I do miss my old cable box DVR's with a 1 hour buffer. I just bought a Roamio Plus that is currently being shipped to me, but I have a feeling the buffer times are still at 30 minutes. Am I correct?
If so, has anyone heard any talks of a longer buffer or at least the option to change such preference? I know it seems petty, but sometimes there is a movie or show on that you want to rewind and I almost always find that I don't have the full program in the buffer.
I've been a TiVo buyer since Series 1.
Bought a Premiers XL around June 2012.
Worked well in general with Comcast here in Western PA.
Had few natty problems from time to time:
(All Now Solved, some with work arounds. Thank you Margret, TiVo, and TiVo Community Members!)
Had intermittent C133 Network problem. Solved by using an Apple Airport Express as a range extender on my WiFi network. Perfect operation since.
(I am not able to install a direct hardwire connection between my router and my TiVo.)
Had a problem, known in the Forums as "20.3.8 black menu bug..."
Problem solved with a work around by setting my TiVo video out to 1080i/p only.
Works perfectly now. I hope TiVo will fix in a future update for those who are perfectionists.
Thank You TiVo for the amazing Premiere and Roamio!
Everyone, please feel free to share your comments, good or bad on this thread.
And most of all, thank you to all the TiVo Community members who help all of us find fixes and optimize our TiVo Systems!
I use to be able to record 2 shows at one time, 3 days ago I was only able to record 1 show at a time.
Anything bigger than my ipad I can watch stuff I've downloaded over my stream?
How do I keep my iphone from going into screensaver mode while downloading
It causes the downloading to stop
The Six Nations Rugby schedule on beIN1 is completely screwed up this weekend. Zap2It has it right. Find the correct times here
I've submitted a trouble ticket and with luck, they'll have it fixed before Saturday.
Just in case anyone was interested, I happen to hop on ABT's website and start a chat with a CSR. The ONLY words I used were "Roamio Plus Sale". Nice guy came on and immediately said he could match the sale price of $339 plus shipping as they had back in November. He then said I can call you to make the purchase. I was shocked at how easy it was.
For us here in California (other states too I'm sure), we save a little on tax and obviously cheaper than the $750 Tivo combo that just expired. Additionally, I threw it on my Discover card and hopefully they will give me a 5% cash back credit, but ABT was unfortunately unable to do it online so YMMV with Discover.
Hope this helps. -Jeff
**Obviously it's Tivo Roamio Plus not Pus!