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Brand new Roamio, no "ba-doop"

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 15:07
Just bought a brand new Roamio a month ago, and it does not make the "ba-doop" sound when you fast forward or rewind. I have the button audio turned on in volume settings and it makes sound when going through the menus.

Is this normal for the Roamio or is something not working right with mine?


Smart TV's: Do they play nice with TiVo?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 14:04
Basic question here:

Just ordered a Roamio Pro for our primary TV. So plan to upgrade our secondary TV (currently a 13" TV/VHS (!!) combo) to LED HDTV, and move our TivoHD from the primary to this new TV.

Question is: I've had no experience with the latest offerings of "SMART" TV's (Vizio, Samsung, etc.). Are the "apps" easily accessible when a TiVo is attached? Or are they not "compatible" with TiVo? I don't really like watching Netflix/Amazon/YouTube on my old TivoHD, so thought it might be nice to be able to access those services through the TV unit directly.


Sean Saves the World cancelled

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 13:15
NBC has stopped production on the show with 14 of 18 episodes completed and 12 episodes aired.

I liked the show good enough to watch it every week, but I certainly won't miss it.

Tivo and Xbox One losing signal problem - possibly solved.

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 13:05
I was having a problem with the Xbox One TV app constantly saying it lost my cable signal and to check the wires. It would happen a couple of times a day.

Solution: I went into display settings and changed it from the one that said auto or detect to the one that didn't. So in my case from 1080p (detect) to 1080p.

(sorry if I forgot the exact label, but it should be fairly obvious.)

It's been a few weeks and I haven't seen it happen since. Not sure if this was just a problem with the TIVO and Xbox or any "cable box" and Xbox.

Hope this helps, anyone.

Supernatural - "Sharp Teeth" - 1/28/14

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 12:59
Well. I don't have much to say about this episode. I'm just gonna go over here and cry over that last scene.

Upgrade to Roamio from S3 question

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 12:59
My 7 year old S3 appears to have died (stuck on 'Welcome! Powering Up...' forever) so I am planning on upgrading to Roamio. One question - will the cable card currently in my S3 work in the Roamio? Its a motorola, but probably about 5 years old. I'm trying to involve Comcast in this upgrade as little as possible.

Upgrade offers to Roamio advice needed

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 12:25
What are the offers that TiVo is offering for upgrading to the newer box?

I ask because in talking to a TiVo cs to correct a billing issue, the guy told me I could replace my TiVo HD with the basic Roamio for.$150 with it replacing my existing HD which has a $9.95 monthly service fee with no contract. (been active for more than 5 years).

From reading others posts I have seen other asking and receiving lifetime service on their HD's for $99 which is the way I would prefer to go but how do I go about to get that? Right now I have two TiVo's, a HD and a basic Premiere which are month to month service and they suit me fine but having the multi-room ability would be good if add a mini however I'm really OK right now.

Only advantage I see for me to replace my HD with a Roamio is to have the newer TiVo, the customer service guy was a little pushy and kept reminding me that this offer was only good until end of the month on Friday but my thought is that there will be new offers later. I'm really satisfied with my lowly 2 tuner Premier, I don't watch a lot of TV and even between the wife and son (who has the HD in his room) I do not have a complicated TV house, I grew up only having 3 channels on TV so hard core TV watching isn't a problem in my house now!

So really two questions:

should I replace my HD with a Roamio for $150, $9.95 monthly service and no contract commitment or are there better offers now or anticipated? I would like to buy a Roamio with lifetime but I simply can't afford the big upfront cost despite the savings long term.

AND, how are people getting $99 lifetime to their older TiVo's? by calling and requesting cancellation? I wouldn't mind saving $9.95 a month and just keep my HD if I only had to spend $99. This one is my son's and he is tickled just to have his own TiVo much less anything bigger and better.

Anyone have an Advisory Panel Up grade coupon they are not going to use?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 11:15
If you received one and are not going to use it I would love to upgrade to a roamio. PM me. Thanks

Repeated V112 errors on Mini

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 11:10
Getting V112 errors repeatedly on Mini connected to Roamio Pro via MoCA. Usualy occurs first thing in the AM. Network status will show as OK, Network Test Connection OK and Discovery bar shows as fine.

Restart will usually fix, but would like to troubleshoot (this morning it took a few minutes after restart to fix). IP hasn't changed, but is it possible to set static on MoCA, if so, how, because I didn't see how to do so in menus.

Any other troubleshooting steps I should be taking?

The Blacklist S01E13 - The Cyprus Agency

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 10:33
Some random thoughts:

Meera broke to the guy interrogating her, but without visible torture signs. Wonder what happened. Clearly Red trusts his guy!

Red kills the AAG, and believes he can get away with it? That seems far-fetched, even for this series. But, maybe I'm underestimating Mr. Kaplan's capabilities :)

The adoption agency was an interesting twist -- instead of abducting kids, they just created a baby-factory based on genetic material.

The actor playing the bad guy, I believe, plays in Royal Pains too... interesting to see him in a different, but still eerily similar role.


trying to add Netflix to Premiere's 'Now Playing' list

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 10:27
I have a 2-tuner Premiere hooked up to an SD television with SD menus and a hard wired ethernet connection. For the life of me, I can not figure out how to add Netflix to its 'Now Playing' list like I have had on my other series 3 TiVos. Its available in the "Video On Demand" section, but was hoping to get it listed in the Now Playing List area.

Is this maybe not available on the SD menus for a Premiere? I would hope so, but maybe I am missing something here.

Tivo unable to get channel lineup or play recorded video?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 10:00
hey fellas, hoping someone can help out. Essentially, a Tivo that was previously working fine all of a sudden cannot get channel lineup (or play recorded video if I recall). During the network test during the download phase it errors out with status "connection interrupted". This is on a network that has not had any parameters changed. Below is my chat with Tivo. Anybody care to chime in?

Miguel: Thank you for contacting TiVo! My name is Miguel. So that I may better assist you, are you an existing customer?
mike yamakawa: I am a technician working on an issue for an existing customer
Miguel: How may I assist you?
mike: Tivo does not get channel lineup and when performing network test during "download" phase it errors out with message "connection interrupted"
mike: but the network tcp/dns tests all pass
Miguel: What type of Network connection are they using?
mike: it was working fine as well up until a few days ago and nothing on the network has changed
mike: it's hard wired via ethernet
mike: with a reserved mac address on the router
Miguel: Have you restarted the TiVo and Router?
mike: and I have seen others with the same issue
mike: yes
mike: forums.tivo.com/pe/action/forums/displaypost?postID=11167727#e11167727
mike: that is what I am experiencing
Miguel: One moment please.
Miguel: We have been Tracking the issue. Can you provide the TiVo Service number and I can add it to the list?
mike: so this is a known issue that is on Tivo's end?
mike: I just want to present the customer with as much information as possible
Miguel: We have not come to the conclusion it is on our end or a Networking issue. We are currently researching the issue.
mike: I don't understand how you can say it is not a Tivo issue if all tests pass for network
mike: and I need to present the customer with an answer instead of leaving an open end
Miguel: I understand completely. I am unable to say what is causing the issue. It sounds like all general troubleshooting has been performed correctly. I will forward the information.
mike: ok thanks, any ETA on when this might get resolved?
Miguel: Unfortunately, we are currently gathering information. I don't have an ETA at this time.
mike: ok, I appreciate the honesty. Have a good day miguel

component output for video works but composite output for audio problematic

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 09:19
I am using the component output on my mini to send the video to my TV and that looks great. But, when I hook up an AV output cable and plug both the red and white to my TV audio, I get an annoying buzzing noise over the audio.

If I unplug one of the red/white cables the sound is good but obviously mono.

Is this likely a cheap AV breakout cable? I'd like to hear from anyone who is doing this and getting stereo sound from both red/white cables.

*note* Can't use HDMI port since I've connected that up to a TV in an adjoining room.

Series3 no longer working with Verizon Fios...

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 08:51
I received a letter from Verizon the other day stating that on or after February 25, 2014, I might only be able to view to unencrypted channels in my package (Channels 1-49 & 501-549). It stated that I should contact TiVo, which I did, to determine if an upgrade is available that will enable my TiVos to fuction with Simulcrypt encryption, use my CableCard with equipment manufactured after 2011 and that functions with Simulcrypt encryption or to use a Verizon Set Top Box.

TiVo responded: "Thank you for contacting TiVo Customer Support. I would be glad to help you with your Verizon Fios questions today. What is happening is Fios is moving to an MPEG 4 version. Your Series 3 TiVo devices will not support this format, the Premiere XL will support this new format on all channels."

Has anybody else in Fios land received this letter as well?

My Premiere XL will still work, but I can see dropping close to $1,400 on two Roamio's. I might have to switch to Verizon's multi room DVR while waiting for their 6 tuner DVR...

TiVo to Acquire Digitalsmiths, a Leading Cloud-Based Content Discovery Service

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 08:08
TiVo to Acquire Digitalsmiths, a Leading Cloud-Based Content Discovery Service

-- Accelerates TiVo's evolution to a device and UI independent cloud-based Software-as-a-Service, yielding a significant expansion in market opportunity for TiVo.
-- Digitalsmiths' cloud-based service allows Pay-TV operators to deliver an advanced user experience integrating search, recommendations, discovery and browsing across a variety devices including iOS, Android, Roku, Xbox, PlayStation, Kindle and multiple set-top boxes
-- Digitalsmiths has relationships with 7 of the top 10 US Pay-TV operators, reaching 64% of US Pay-TV households; Pay-TV Customers currently 10% penetrated and expected to grow to over 50% penetration in the next few years
-- Digitalsmiths is experiencing rapid growth in transaction volume. The company's cloud service handled 90 million transactions in July 2013, growing to almost 150 million in December 2013
-- High growth opportunity; Digitalsmiths revenue has experienced rapid revenue growth since launching its Seamless Discovery service. Anticipate positive Adjusted EBITDA contribution in Fiscal 2015 (begins February 1, 2014); Expect continued rapid growth in revenue and Adjusted EBITDA as well as material contribution to TiVo's financials in Fiscal 2016
-- TiVo will pay $135 million in cash for Digitalsmiths
-- Separately, TiVo announces it has increased its stock repurchase authorization by $100 million; Intends to repurchase $100 million in first quarter Fiscal 2015

TiVo Inc. (NASDAQ: TIVO), a leader in the advanced television market, today announced that it will acquire Digitalsmiths, the Pay-TV industry's most broadly adopted cloud-based content discovery and recommendation service. Digitalsmiths offers personalized video search, recommendations and browsing, social trending, and mood-based discovery which can be used to instantly connect consumers to the most relevant movies, TV shows and live events available, at any time, on any screen including set-top boxes, tablets, smart phones, computers and gaming consoles. Digitalsmiths currently works with 46 blue-chip U.S. and international Service Providers including seven of the top 10 Pay-TV operators in the United States, Content Providers and Consumer Electronic Manufacturers.

"The Digitalsmiths acquisition opens new opportunities to commercialize and deploy TiVo's cloud based services and technologies to operators, in an extremely cost effective way that can be offered either independently or in conjunction with TiVo's renowned user interface," said Tom Rogers, CEO and President of TiVo. "Additionally, Digitalsmiths contributes expertise, data opportunities, and approaches that complement and extend TiVo's extensive work in advanced television to customers seeking search, recommendations, and portability. Our acquisition of Digitalsmiths will expand TiVo's role with Tier-one U.S. Service Providers through its significant relationships with the 7 of the top ten 10 U.S. Pay-TV providers, which serve 64% of the country's Pay-TV households. Finally, we believe Digitalsmiths' revenue growth trajectory and attractive margin structure can help accelerate TiVo's long-term Adjusted EBITDA growth."

"The Digitalsmiths team is excited to be part of TiVo," said Ben Weinberger, CEO and co-founder of Digitalsmiths. "Both Digitalsmiths and TiVo share an acute focus to improve the consumers' viewing experience, and we understand the importance of the 'service' or 'cloud' to achieve this goal through next generation personalized video discovery solutions. "I look forward to working as part of the TiVo team to provide a best-in-class product set to service providers, consumer electronics manufacturer's and content providers."

"TiVo values our core mission of providing superior personalized video discovery experiences for our customers and partners," said Matt Berry, COO/CTO and co-founder of Digitalsmiths. "TiVo's acquisition of Digitalsmiths underscores the robust technology and deep customer base Digitalsmiths powers. We are confident joining forces with TiVo profoundly enhances our ability to seamlessly deliver industry leading video discovery solutions that drive superior customer satisfaction and better usage metrics for video services."

Working with leading service providers, content providers, and consumer electronics manufacturers, Digitalsmiths has revolutionized the dynamics of video discovery by delivering unified, personalized experiences that instantly connect consumers with the most relevant video content available, at any time, on any screen. Seamless Discovery, Digitalsmiths' core product, delivers superior personalized discovery experiences that drive higher consumer engagement and satisfaction, helping video service providers increase average revenue per customer and decrease customer churn. Additionally, Seamless Discovery adapts to each user's constantly changing viewing preferences in real-time, ensuring a personalized experience that is relevant and effective in any discovery context at any particular time.

Digitalsmiths Key Statistics

-- Powers 7 of the top 10 US operators that serve 64 million homes in the U.S.
-- Digitalsmiths powers 46 domestic and international customers and partners including Foxtel, Sharp, Univision, zeebox and i.TV.
-- Currently Digitalsmiths Seamless Discovery platform is licensed to Service Providers and other providers that service more than 100 million households worldwide.-- Digitalsmiths TV Everywhere video discovery solutions are deployed on more platforms than any other solution including: iOS, Android, Roku, Xbox, PlayStation, Kindle and multiple set-top boxes.
-- Digitalsmiths is experiencing rapid growth in transaction volume. The company's cloud service handled 90 million transactions in July 2013, growing to almost 150 million in December 2013.
-- In October 2013, Digitalsmiths was named to the Streaming Media 100, an exclusive list of companies powering the most interesting, innovative and important work in online video.
-- Continued growth of the world's largest database of proprietary scene-level, time-based and mood metadata now totaling over 11 milliondata sets. The database delivers an incredible level of accuracy and detail to Digitalsmiths personalized video discovery products.

During Calendar Year 2013, Digitalsmiths experienced rapid growth in both its user base and revenue. TiVo anticipates continued rapid growth from increased penetration within Digitalsmiths' current customer base and through new customer wins. Digitalsmiths' current user base represents about 10% of the total potential user base licensed under its current contracts. TiVo expects the active user base to grow to over 50% penetration in the next few years. These factors should drive significant double-digit revenue growth rates for Digitalsmiths for the next several years. Additionally, the highly efficient nature of Digitalsmiths' SaaS offering should drive strong margins and a material contribution to TiVo's overall Adjusted EBITDA in Fiscal Year 2016. Further, TiVo expects Digitalsmiths to be Adjusted EBITDA positive in Fiscal 2015 (begins February 1, 2014). Additionally, TiVo will have access to more than $20 million of Digitalsmiths' NOLs as well as Digitalsmiths' intellectual property. TiVo plans to provide additional details on the transaction when it reports its fourth quarter fiscal year 2014 results.

Under the terms of the deal, TiVo will pay $135 million in cash, subject to a working capital adjustment. The transaction, which is subject to customary closing conditions, is expected to close in the first quarter of Fiscal 2015.

Separately, TiVo announced that it has increased its current stock repurchase authorization by $100 million, giving the company approximately $186 million of unused repurchase capacity as of the current date. In conjunction with this increased authorization, TiVo intends to repurchase $100 million during the first quarter of Fiscal 2015 (after it can either modify its existing 10b5-1 plan or enter into an accelerated stock repurchase program).

Renewal ALERT! Choose your plan (WISELY)

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 07:44
I'm sure we have hit this road more than once, but not the way I am approaching the matter. Just to shake things up in the cable industry I sent a Tweet to Margret to get her opinion.

@tivodesign Two days #byecabletv only @hulu, @Netflix, @YouTube. May Renewal 19.99 14.95 or 499.99. I choose neither? Options Roku or Chromecast?

Honestly, I did not like my choices. A few days ago when I logged on to see the billing there was an alert pending that says renewal options are being updated check back later. Ok, so I did that and that when I found the base response.

Almost a full two years ago, our Series 2DT 2nd tuner failed which lead me into either canceling service or picking up another box. So they sent us a Free Premiere XL for a 2yr commit. Well that ends in May, but over the time many shows came online from content providers such as HuluPlus or Netflix. Overall percentage of streaming last year brought us to 90% rarely did we use the TiVo except for NickJR/DisneyJr.

It is for this reason alone, Tivo needs a final plan in place to protect a turnover rate if users like myself getting another device to avoid paying the huge Lifetime value. For this, either offer $99 lifetime or come up with the smallest little monthly plan imaginable.

So the challenge is posted and will monitor the results very carefully. I like the idea of the chromecast for costs but my family is so used to having a remote based system with Tivo that a Roku is looking pretty sweet. Now I know that Google Play and Appstore have ChromeCast ability as does the Chrome Browser it would just take time to retrain a family that is so used to holding that remote. Besides the fact, I have a Plex server that has been running for a while that when needed I attach my Asus Win8 notebook to the HDMI.

What has your experience been with ChromeCast vs Roku?

Old Boxes Worthless?

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 06:59
I'm thinking about replacing My Premiere, Premiere 4, and Tivo Stream with a new Romio and Tivo mini. I realize the old boxes aren't worth much because I do not have Lifetime on either.
Just curious though, even if its a low amount, what could I realistically get for the two boxes and the stream if I do end up trying to sell them.
50 bucks? 75?
I just hate to have the boxes sit at home unused since they are both relatively new.

New android app update

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 06:39
But, no streaming :-(.

As near as I can tell, all they did was change the message that said something like: "This is for 7 inch tablets or larger" to "This isn't the best version to use on this device", but the stoopid messages *still* pops up on my 7 inch Nexus 7 all the time, so we still have no idea what algorithm it is actually using to decide my device sucks.

Here's a thought: How about you pop it up just once the first time I run instead of every time I run?

Tivo only outputting 480p on 1080p display. Please Help!

TiVoCommunity Forum Recent Threads - Wed, 01/29/2014 - 03:55
This situation has happened twice in the past few months as I have bought two separate 1080p displays (one of which I returned).

When swapping from one 1080p display to another, Tivo Roamio seems to revert back to 480p.

The first time it happened, on my Panasonic ZT60, I was able to easily go into Roamio's Video Settings and change the output to 1080p.

Now with my second 1080p display, the Samsung F8500, Roamio won't allow me to change to any 1080 settings.

It will certainly DETECT that there is 1080i/1080p support, but will not allow me to choose the option when I try and save those settings.

Anyone else having this problem?

And while I am at it...

What is the official Tivo setting for HD displays?

Is it 1080i? Is it 1080p? Or is it 1080p Pass-Through?
(I think those are the exact choices)

Thanks in advance for the assistance.


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