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Can signal issues be related to the Tivo itself?

TiVoCommunity Forum Recent Threads - Sun, 08/17/2014 - 03:10

I'm having some problems with my Tivo HD that I'm hoping to get help with.

A few nights ago we started getting some macroblocking, accompanied by audio drops. This happens occasionally and I didn't think much of it.

It has gotten worse, and the TV has become unwatchable. We are now getting the "Searching for signal..." message occasionally as it drops out completely.

My signal levels are holding at about 44, with SNR between 23 and 29. About every 30 seconds the signal drops to 0, and sometimes signal lock is lost altogether.

I am also seeing massive RS numbers. A channel that has been tuned for 220 seconds is showing 187,277 uncorrected, and 2,605,611 corrected. I read somewhere that you should see a handful of these in an hour, but mine are climbing by the thousands every second!

I have changed the coax from the wall to the Tivo, tried connecting the Tivo to another outlet, and removed the splitter from the stream... all resulting in the exact same signal levels. Our other Tivo in the home (a Premier) goes through the exact same splitter and is reporting 85% signal level and upper 30's SNR.

Whatever is going on seems to be related to this Tivo box, but I'm not understanding how.

A little weird thing happened this week that I'm not sure is related, but just in case - we called and cancelled service on a Series 2 that we stopped using. The next day, this Tivo HD showed "Tivo Service Interrupted". I called because I figured she accidentally cancelled service on the wrong box, but that wasn't the case. The guy told me the Tivo HD hadn't connected in 5 days, but I know that still shouldn't have caused the "Interrupted" message. He told me I needed to call tech support, and I planned on doing it the next day. The problem resolved itself before I could call, and it these macroblocking problems started shortly after. I doubt it's related, but wanted to mention it just in case.

Any suggestions? Is it possible that the Tivo is causing these signal issues? A defective tuner seems like a possibility, but it would be odd for them both to fail at exactly the same time.

Stilly Q: Watch recordings on deactivated box?

TiVoCommunity Forum Recent Threads - Sun, 08/17/2014 - 01:38
Can you watch recorded content on a roamio if it's deactivated?

Charter Communication Line-Up Change - Need Update

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 20:05

Back on this last Monday, Charter Communications changed a huge part of its lineup, including many of the channels I am currently set for Season Pass recordings. Yet, after six days, TiVo doesn't seem to recognize this and there is no new line-up change, causing me to miss several scheduled recordings.

Please get and install the new lineup, please, or at least tell me I am now SOL to record many of the channels I usually record.

Thanks, I hope, for your help.

New, Larger Capacity TiVo DVR To Launch At CEDIA

Zatz Not Funny! - Sat, 08/16/2014 - 18:55
By way of the TiVo Community and whispers on the wind, we learn that TiVo intends to launch a new, higher-end DVR at CEDIA early next month… despite laying off their in-house industrial design hardware team. As to what comes after Roamio Plus and Pro, one can only guess. Assuming TiVo even sticks with the cutesy […]

My first ever TiVo arrived, now to set it up!

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 16:17
Also obviously a forum newbie but I have been perusing the forum for a couple of weeks.

My cable monopoly, Charter, has rolled out encryption with a deadline to convert of August 26. As the deadline approaches, Charter is degrading our signal more and more each day. I have had two RePlayTVs (5040s upgraded to 300 GB drives, obviously standard definition) for more than a decade which have worked flawlessly and which I would happily continue to use but the move to encryption means it’s time to move into the 21st century and the ability to record HD TV channels with a Roamio Pro and Mini, actually two Minis, just in case, for our two 50” TVs.

My Roamio Pro and the Minis are still sealed in the shipping box which I will open after posting this. Earlier I picked up a cable card (Motorola M card), a set top box (Dolby?) and a tuning adapter (also Motorola). There is no charge for these Charter supplied devices for one year. I see no use for the set top box because our only two TVs will run through the Roamio and Mini using the cable card. Being new to this encryption crap, I am uncertain if I need the tuning adapter (previously I just screwed the coax cable from the cable drop splitter to my RePlayTV and then coax from each of my RePlayTVs into each of my two TVs.) We will only be using Basic and Expanded Service from Charter and we will not order on-demand shows nor anything else - ever. I will shortly call TiVo for advice on whether I really need the tuning adapter.

I plan to connect the Roamio to my network using existing Powerline Ethernet (for the electronic program guide and software updates) and connect the Roamio and Mini via MoCA. MoCA is new to me! (I have seen nooneuknow’s signature regarding the tuning adapter, no PoE bought yet!) I do not have wired Ethernet except in one room of my home (brand new Cisco DOCSIS 3 Charter thanks-for-nothing forced rental modem to MacSense 10/100 router (four port) and a Compex 10/100 switch (eight port), both over a decade old), using 200mb Powerline wherever else I need to use Ethernet as well as WiFi (yes, WEP only on an original 802.11b Apple Airport Base station which is about 15 years old.) Back to MoCA; I have always just grabbed whatever splitters were cheapest because I only needed them for TV and a short run to my cable modem. Whatever splitter I grabbed worked. As did everything else – the network untouched for over a decade except to connect a few devices (computers, printer, Ooma) and Powerline.

Now to see how the new stuff works with all the ancient stuff! Hopefully MoCA will work with my random splitters…

I guess I need to make 10 posts to view certain things on the forum so this is one down :)

(I hope this is the appropriate sub-forum for this type of post.)

Too Cute! Pint Sized needs new season pass

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 15:13
Tonight on Animal Planet the "Too Cute!" series gets renamed to "Too Cute! Pint Sized" and reduced to 30 minutes. You'll need to set a new season pass to get it.


TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 14:31
Hi guys,

I am relatively new to the Tivo world. I recently started seeing a young lady who has, in the past, used a TiVo (Series 2) to assist in "instant playback" of footage of the volleyball team she coaches. This, of course, is accomplished through hooking up a video camera and using that input to "buffer" or records. According to her, and may of the other coaches that I've spoken with, the system works really well, even on smaller hard drives, because rarely do the ever have a need to record more than 20 - 30 minutes at a time. Also, from their position on the court, they can use the remote to "jump back" and demonstrate an error or a positive to the players. Anyway...

The Tivo that my "friend" had was working fine last season and (again, according to her), for the two seasons prior to that. When she plugged it in a few weeks ago, it reverted back to the initial setup process. I've scoured the web, tried MANY different methods of activating the DVR, and, to no avail, nothing worked. It ALWAYS fails. Whether hooked to a phone line or rigged to the LAN with a USB-to-ethernet adapter. I tried changing the dialing prefix, etc. Nothing. :(

She bought another Tivo on eBay (another Series 2). It got here, worked fine for the first use or two, then got stuck at the "Welcome... Powering On" screen. Though I'm new to the world of Tivo, I'm an IT director by trade, so, I took out my tool kit and did a bit of research. The Western Digital 60Gb HDD within is faulty: riddled with bad sectors and delays. Repairs were an exercise in futility.

I say all that to say this: Now, I have two Series 2 Tivo's that are each basically useless to me. She doesn't have, nor does she want or need, a subscription to the Tivo service. I am simply posting here today as a final hope of someone who might be able to offer a suggestion. I've attempted to connect serially (to the device stuck in "setup mode") and bypass the initial setup by "tweaking" a file or two, but was unsuccessful.

Is there a way to download a software image that will already be "enabled," allowing me to step around the need to connect to Tivo and download data? I am more than willing to try anything at this point. It would really make her happy if I could get it working, and, in turn, she'd do certain things that "make me happy." I digress...


A frustrated young man.

PC to Tivo Transfer, Always Restarts Show at Beginning

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 13:08
I am usually very good with a search engine, but have hit a wall trying to investigate my problem.

When it began: with the Spring update (or maybe an interim update that occurred prior to the Summer update, if there was one)
Tivo Model: Tivo Premiere
Symptoms: What used to happen was, when watching a transferred show (using PyTivo), if you stopped watching before the last 5 minutes of the show, when you restart, it picks up where you left off. Now, the reverse happens...if you stop within the first 5 minutes, it picks up where you left off, but, anything more than that restarts the show at the beginning.

Watching something recorded onto the Tivo and played from there without transfer works as it should.

Any thoughts will be must appreciated...

Thank you in advance :)

~ K ~

DVR Expander after Weaknees Drive Replacement

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 12:31
I had my hard drive replaced by weaknees last year and prior to that I had a dvr expander. Since then I tried to reconnect the original expander drive (gave up on that bc I had never had it unpaired and it thought it belonged to the old tivo). The Tivo3 with the new drive in it now will not connect to a new DVR Expander. It justs recognizing that it is attached and won't pair no matter how many times I tried. Tivo support (until I told them I had the drive replaced) suggested that the WD drive might be bad. I haven't tested it, but I sort of doubt that. It just keeps asking whether I want to set up the device.

Green Screen after harddrive upgrade

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 11:58
My TiVo HD was stuck in a reboot loop last week on the WD 1TB drive I installed five years ago. So I purchased a new WD20EURX 2TB drive. I only have Macs and 1 SATA drive enclosure. Today I backed up the 1tb drive with WinMFS to a file and then put my new drive into the enclosure. I restored from the backup and said "yes" when asked to expand the drive's space.

I put it into my TiVo and now I'm at the green "severe issue" screen. I don't remember getting this last time, but that was 5-years ago. I'm curious if there was an issue on the 1TB drive and because this was a restore from that, something needs to be corrected by the TiVo itself. Anyhow, if anyone can assist in any way, please do.

Here's my setup for reference:

WD20EURX drive that I bought last week
I did not test intellipark because everything I've read says WD doesn't ship with that on anymore. Also, I couldn't get the tests to work in my setup.
New core i7 iMac running Mavericks
VMware with a Windows 7 install
WinMFS was used to back up the 1TB drive and then restore that to the new 2TB drive
I have the original TiVo drive available if needed, along with its image

Tivo Series 4 & Over the Air Setup?

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 11:36
My cable bill is just too expensive - and I'm thinking about moving to an Over the Air (antenna) setup. I have a Tivo Series 4 with a cablecard. I pulled out the card, removed the USB thing with the adapter, and plugged in the antenna. But when I repeat guided setup, it never gives me the option to select "Antenna" or something. Am I missing something? Thanks for your help!

YouTube Audio Issue on 20.4.2

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 11:25
Since updating to 20.4.2 last month I have noticed that all videos played in the YouTube app on my XL have high-pitched audio as if they are playing at 1.25x speed. I've rebooted it but the issue still persists. Anyone else seen this?

Maybe the new redesigned YouTube app that was just released for other devices will be available on TiVo soon and will resolve this...

Acquiring Channel stuck at 89%

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 08:32
I have spent weeks on this Premiere with a 500GB drive, countless times of cable card pairing, guided setup and twice "Clear and Delete Everything". It is definitely not a tuning adapter problem, because I have two plus another working Premiere unit (320GB). Here are the symptoms:

0) Cable card is properly paired, no question there.

1) Without the cable card, I can view unencrypted standard and HD channels (over-the-air equivalents).
2) Insert the cable card, click LiveTV or Zoom, I the blue background screen with the "Acquiring Channel Information" message and a 89% progress bar forever (no change overnight).

This is different from "Acquiring Channel" stuck at 50% or 75% issue.

I mounted partition 9 of the hard drive, combed through the /log/tvlog file and found the following 4 lines. The working TiVo's log has no mention of "NpkBooting" and has "LiveTunerResult ALLOWED" instead of "DENIED". This is a galactic long shot, which only an anonymous TiVo programmer can diagnose. Am I lucky?



Aug 14 22:03:00 827407/14 TvVideoPolicy[1339]: {367199} LiveTunerRequest() - Request: sesId 64 reason WatchLive assoSesId 0 tsn 7460001<my tsn>, nExtTuners: 0, nCCStreamsDecryptable: 6
Aug 14 22:03:00 827635/14 TvVideoPolicy[1339]: {367199} Tuner: 0 status: 0 enabled: Y curTsn: 7460001<my tsn> lastTsn: - isChSame: N interactionTime: 0m 0s ExclLck: sesId 54 reason NpkBooting assoSesId 0, ActProxies AP0: sesId 54 reason NpkBooting assoSesId 0,
Aug 14 22:03:00 827839/14 TvVideoPolicy[1339]: {367200} Tuner: 1 status: 0 enabled: Y curTsn: - lastTsn: - isChSame: N interactionTime: 1m 54s ExclLck: sesId 54 reason NpkBooting assoSesId 0, ActProxies AP0: sesId 54 reason NpkBooting assoSesId 0,
Aug 14 22:03:00 828025/14 TvVideoGuts[1339]: {367200} LiveTunerResult DENIED Proxy:64 0x1d0019

NFL Preseason Live for tablets ... will they be doing this for the regular season?

TiVoCommunity Forum Recent Threads - Sat, 08/16/2014 - 07:12
Just wondering because this is an awesome idea as I work all day sundays but if I could have the game streaming on my tablet I could leave it on so we could stay up to date on the games. $20 for the preseason is a good deal, if they are going to do it for the regular season I wonder what they would charge? I couldn't find any info on the website.

Tcd648250b P/s

TiVoCommunity Forum Recent Threads - Fri, 08/15/2014 - 21:40
Well I was very surprised this week, I did a cap job on a P/S and as I was checking to make sure I had no solder bridges I noticed that C120 looked strange so I pulled it of the board and it was leaking on the bottom. That was the first one "as for as C120" I have seen that leaked. So I guess it might be worth the time to pull C120 and check it if you or doing a cap job. Just a FYI.
Everyone have a great weekend.

Ethernet Networking stopped working

TiVoCommunity Forum Recent Threads - Fri, 08/15/2014 - 21:25
Anyone have a situation where networking stopped working? My mini can't find the network. The cable/port is fine, connecting a fire tv to the port works fine. With the Tivo I don't get a link light. I guess a plan b is to try MOCA but it seems odd that it would just stop working.


TiVoCommunity Forum Recent Threads - Fri, 08/15/2014 - 19:47
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No sound for 3 seconds

TiVoCommunity Forum Recent Threads - Fri, 08/15/2014 - 16:50
I have had my Roamio for about a year and on most recorder show I have no sound for about 3 seconds and they everything is fine. No problems with live tv just like to know if anyone else has this or is it a problem?

quick question..... help needed with my MoCa setup

TiVoCommunity Forum Recent Threads - Fri, 08/15/2014 - 15:41
There are 3 rooms in my house involved here.

1) side room, includes Verizon FIOS router which cannot be moved

2) bedroom, has a Tivo Roamio with the MoCa bridge enabled. There is currently no ethernet cable going into this room. I do NOT wish to add any ethernet cables to this room.

3) living room, has a Tivo premiere. There currently IS an ethernet coming into this room from a different room. This setup looks terrible.

My goal is to get rid of the ethernet cable coming into the living room from a different room.

Here is what I have in mind....

I would like to establish a MocA to ethernet connection in my living room. ALSO, i would like to add a 4 port ethernet switch to this exact same area.

I already have in my possession a couple of Actiontec ECB2500C MoCa network adapters.


Sooooooo........ what is the best way to proceed here?

Is this a simple matter of using a COAX splitter in the living room, and running one coax line from that to my Tivo Premier, and then the other side of it to the Moca Adapter that I already have, and then connecting an ethernet switch to the MoCa adapter?

Or is there a better way to do this?

Any assistance that you can provide in this matter will greatly appreciated.




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