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Updated: 1 hour 16 min ago

Is my Tivo HD dead for good? Got a new hard drive... and S.M.A.R.T. says...

Fri, 09/07/2012 - 23:23
I'm at my wits end. The original 160mb drive was giving lots of trouble (or was it??) so everything I read pointed to the hard drive.

I went and got a pre-loaded 2TB drive and installed it... and here is what it does:

I can get it to boot, I can get it to the point where it'll run the Guided Setup... I can get the M-Card paired, etc...

Bur for some reason when all is said and done and I go back to the Main Menu -- it will show me the main menu for about 3-4 seconds and then it reboots.

So... I ran a bunch of Kickstarts... nothing...

I finally rant S.M.A.R.T. and I got a "Pass" on the first thing and then a "Fail 7" for the next 3 things. When I rant the test again, I got it to pass one more of them, but then failed two anyway... when I tried to run it a third time, it failed 3 again...

So... let me have it. Is this drive bad too? Is the HD trashed? I've tried it with the coax in, out, with the ethernet in, out, I've tried it all... nothing... I can leave it on the "Complete CableCARD Setup" screen and it doesn't lock up and the "search lights" move around and all... Same thing for "Important Message" -- I can stay there and it's fine... but as soon as I go to "Tivo Central"... Hello, "Welcome! Powering up..." cycle and then back to square one...

Ugh. Please help. Bad second drive? Bad Tivo? More tests.

What say you gurus?


Downloads fine, but can't stream

Fri, 09/07/2012 - 21:27
Just hooked up my stream.

Downloaded a copy of the daily show in HD. Played perfectly.

Then I tried to stream 3 different shows to the ipad, all of them were buffering for 5+ minutes then gave me errors."Problem Playing Recording"

No special characters in the names.

The tivo premier and the stream are attached to the same switch and the ipad is connecting to that same switch via 802.11n, sitting 5 feet from the switch.

Any thoughts?

Missing Guide Info...

Fri, 09/07/2012 - 21:08
On 8/12/2012, I filled out the form on Tivo.Com for missing guide info. I have Comcast, and had 18 channels (at least, those were only the ones I checked) that were missing guide info...all that shows is "to be announced". A few days later I received a message on the Tivo that 4 of them have been added. I then added to the form online, and called customer service, and was told it would be "5~7 business days". I have since made ,I believe,3 additional calls (including one today), but they tell me that they do not directly control the guide info, and it must be corrected by Tribune Media. They say that they've tried to escalate it but there is only so much that they can do. I did receive 3 additional channels on 9/5/2012, but I'm still missing 11...

Does anyone have any ideas/suggestions about what I should do now? Anyway I can contact anyone "higher up" at Tivo? If so, would it do any good? It's been 4 weeks and I'm getting really frustrated. I have 3 Tivos with lifetime service, and I just added a Premiere with lifetime service this week...which I'm really going to regret doing if I can't get this straightened out...

Tivo and Android Devices Help

Fri, 09/07/2012 - 20:11
After reading about the Stream, I decided to download the Tivo App for Tablets. I have a Droid X, Motorola Xoom, Kindle Fire, Samsung Galaxy 10.1. For IOS, there's iPod Touch (2nd & 3rd gen.) and an iPad (4G LTE). Gadget heaven here.... What I haven't been able to figure out for the last two days is why all of the IOS devices connect right away to the Tivos and the Android devices won't. I've been reading the forums for an answer and can't find one. I figured a response from this forum would be a whole lot better than calling Tivo and going through all one has to go through to resolve a problem. Does any one have an answer? Thanks for your help!

Damages season 5, episode 9.... anywhere?

Fri, 09/07/2012 - 18:14
Anyone getting Damages via "other means"? The whole season has been on eztv but now for some reason the latest episode, S5E09, isn't there. Or anywhere it seems...

Anyone? Ideas? Bueller?

TiVo Stream install problems / issues

Fri, 09/07/2012 - 17:49
Figured I'd start a new thread for those having install issues.

I installed my box, originally got "Not successful" message or something.

Now the box has a blinking blue/orange flashing and seems to be looping during the software install process. I've reset the router, power cycled the Stream, etc and no change.

(I do have the new version of the Tivo ap on my iPad.

Originally, the info screen in the ap for the Stream was blank - now it shows:

Status Succeeded
TSN <my TSN>
Name TiVo Stream (what I renamed the box in MMA)
Software Version 19.0.J4-01-6 (based on sev...
IP address <IP address on my LAN>
MAC address <the pseudo address used, not the real one)
Next Service call Sat, Sept 8 2012 at 12:24am
Software Update status Not available

If anyone had this same issue - what did you do to fix it?

RCN and the TiVo Stream

Fri, 09/07/2012 - 17:03

[TiVo] TiVo Stream and RCN and the New TiVo App.

As you may or may not be aware of , TiVo launched a new Product called the TiVo Stream. This TiVo Stream allows customers to stream stored content from their TiVo to their IOS device (IPAD / IPHONE etc..) It also allows them to transfer over the network content that is NOT copy-protected to the IOS device so you can take it with you.. (outside the home).

At this point RCN can only support the TiVo Stream with the RCN Q TiVo. Thus you MUST have a TiVo Q in your home in order to get the stream to work. It will NOT work with Premieres at this point. As long as you have a RCN Quad Tuner TiVo on your account either in a Bundle or a standalone then it will work.

The Stream is depends on the TiVo's in the home being connected via MOCA or Hardwired. The Stream will NOT work if the TiVo is connected Via a wireless network.

Yes on the roadmap we are adding a line item to support this on the premiere but until then this will only work with the RCN Quad.

Jason Nealis
Jason Nealis,
V.P. Engineering and Operations

Why does the Stream make a nightly "call"?

Fri, 09/07/2012 - 16:37
I was just looking at the system information screen in the iPad app and it has an entry for last call status and next scheduled call which is set for tomorrow. The stream doesn't get any guide data so why does it need to make a nightly call? I guess it will occasionally get software updates, but it seems like they could use a push method for that rather then a pull method. Just seems odd to me that it would need to make a call at all, let alone nightly.


What is the current Stream software level?

Fri, 09/07/2012 - 16:23
Can anyone with a working Stream tell me the current software level after the initial download?

Transferred files have Descriptive Audio

Fri, 09/07/2012 - 14:37
I had an odd problem this week that never happened before. I transferred "Hotel Hell" from a Tivo Elite to my original Series 3 in another room.

When I played back the program on the Series 3 , the audio was a strange "descriptive audio" meant for sight impaired audience. No way to unselect it on the Series 3. On the Elite, there was no way to select the descriptive audio sound on the original recording. Very strange.

Has this happened to anyone else? Bug? Feature?

PCMag gives the Stream a "good" review - 3 out of 5

Fri, 09/07/2012 - 14:17

I need some help in the comments if any of you Stream users would like to chime in! Its hard to imagine that this box for $129 is a 3/5. I know scores are arbitrary but she is basically comparing the Stream to something like HBO Go which lets you stream on-demand content for Free. How is that a valid comparison?


TiVo App crash when selecting "some" shows to stream

Fri, 09/07/2012 - 13:00
Since updating to the new version to use TiVo stream, when I select a show in "my shows", the app just crash and quit. It doesn't happen for all shows, but most. It's also always the same shows. So if I re-open the app, and select the same show again, it will crash again. Anyone else seeing this?

I tried removing the app and re-installing but it's the same.

Stream fixes

Fri, 09/07/2012 - 12:08
TiVo needs to fix it so that if you use your Stream to stream a show not in your recorded list it deletes that Stream when you end it. I do not want to keep all these partial recordings on my TiVo and hate that I have to go back and delete them manually.

I also hope that since the Apple TV is an IoS device that maybe there will be a Stream APP on the ATV in the future. This would make a great Second STB.

Mating old with new equip. advice

Fri, 09/07/2012 - 11:52
Looking for best way to mate following equipment. I have audio/video experience but am not that familiar with all the modern technology. Advice Please and Thank You...

Tivo Series 2
Pace RNG110 HD cable box
Seiki SC391TS LCD-HD tv
Sony STR-K740P surround

Anything special or problems that I should know.?? Standard hook-up enough.??
Have componet, s-video, hdmi cables.... Any others needed.????

Thanks for your time...... Mabud---

TiVo Stream via VPN?

Fri, 09/07/2012 - 07:50
I'm kicking off this thread so we can have a dedicated discussion of ways to access the TiVo Stream outside the home. I assume it can be done, the question is how...

Big Brother - 9/6/2012 episode

Fri, 09/07/2012 - 07:08
No thread yet? You guys are slipping.

Quite an episode for Dan. Finally gets rid of Frank. Wins HoH and then after Ian uses the veto, puts up Danielle knowing she'd get no votes to go home. I used to think Dr. Will was the best at this game, but Dan definitely is. The trick for Dan is now to see if he can get to the end (which I think is becoming more and more of a foregone conclusion) and getting enough people to vote for him to win again.

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Fri, 09/07/2012 - 05:17
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Fri, 09/07/2012 - 04:52
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