I purchased a new Tivo Premiere directly from Tivo, and after 1 week, am still missing my Network/Broadband features (e.g., High Definition menus, Video on Demand, etc.).
I tried repeated attempts at setup, connecting to Tivo, rebooting, all to no avail...
I finally called Tivo, and they quickly told me that my box needed to be added to certain "Groups" at the Tivo servers. They said it would take 72 hours. It sounds like Tivo has a major backlog in provisioning new Permiere boxes to receive the Network/Broadband features from their servers.
This is especially frustrating given that I purchased it directly from Tivo. I expected it to arrive pre-activated (it was) and pre-provisioned (it was NOT).
I tried the unchecking and re-checking of the sharing/download boxes from my www.tivo.com
account. This had no effect, and my TivoToGo never got to a,a,a, but rather transitioned from i,i,i (when boxes were unchecked online) and i,i,a when they were rechecked.
My System Information shows I am HDUI capable, but that the HDUI was not enabled. Again, more symptoms of not being provisioned at their servers.
Today, when I logged into my on-line tivo account, I now notice this message:
"...We're still processing your activation...", which is weird, since I was activated earlier in the week. Perhaps this is a sign of progress that I am finally being activated and provisioned for full network-based features.