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Updated: 2 hours 11 min ago

Awful Awful Awful Tivo Customer Service

Thu, 09/06/2012 - 00:32
As I mentioned elsewhere in the forum, I contacted Tivo about the problem with the Tivo channel lineup after my cable provider went to an all-digital system. Tivo Customer Support either sent me canned responses that completely ignored details I provided in my support request or they just ignored the support request altogether. They even ignored my request to cancel.

So I was forced to call to cancel my subscriptions and because of Tivo's delay in responding to my support requests and ignoring my requests to cancel my subscriptions, it took me 42 minutes to get my account canceled and the amounts refunded. 42 minutes!

I thought that was long enough--but no! I opened my credit card statement and what do I find? An unauthorized $216 charge from Tivo! So I just had to spend an additional 15 minutes going through a dispute resolution process with my credit card company.

I guess the more deals Tivo inks with cable providers the less it has to care about consumers.

Tivo was great. Not anymore. Adios, Tivo.

Live With Kelly and Michael

Wed, 09/05/2012 - 23:33
The name of the show has changed in my Tribune data. If you have a SP for "Live With Kelly", it may not record until you create a new SP for the show's new name.

TiVo HD with 2TB and lifetime on eBay

Wed, 09/05/2012 - 21:29
Dvr_dude WD green drive installed. I do not have enough posts here to post a link. The bidding ends Saturday night. No reserve.

If I wanted to give all the new sitcoms a try....

Wed, 09/05/2012 - 20:30
Would there be a place that lists them and premiere dates?

Now that I have a DVR with more than one tuner, I'd like to give some more sitcoms a try. Is there a list here/out there somewhere?

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Wed, 09/05/2012 - 20:12
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Prada has a stunning collection of top quality eyewear in varied forms, colours and elements. Pick the type that best highlights your face and suits your lifestyle and style. For those who need to wear corrective lenses for your shades, you should indicate your prescription details when making your online order. Determine if there are special instructions regarding the kind of lenses, such as bifocals or varifocals, and specify that in your order. Also, don't neglect to double check if the eye reading you indicated is correct as it will be the lead for the optical shop to customise the sunglasses depending on your vision.
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TivoStream Bug List

Wed, 09/05/2012 - 20:07
First bug report. FIRST. :D

I selected a program in the guide, pushed 'Watch Now', and 'Watch on iPad'. I get back an error message 'problem with recording' with two buttons, Try Again and Troubleshoot. Try Again merely repeats the dialog box. Troubleshoot successfully goes through the Stream connection dialog box, then pops up the very same 'problem with recording' error. I'm going to have to kill the app as there appears no way out.

series 2 power cable

Wed, 09/05/2012 - 19:47
I have a series 2 that I lost the power cable for. can you buy a replacement from say Walmart, lowes, staples that would fit the back connector? The reason I give those examples is that I am in a very small town and need it quickly.
thanks
any other suggestions as to a substitute cable would be great

New house, old Tivo, no cablecard yet

Wed, 09/05/2012 - 18:07
I'm living in a different area for business for about 6 months. I've brought my Tivo Premiere with me, which I used OTA. I am now in a place with cable but I am living with friends and can't get a cablecard set up for a while. Basically no TV reception over the air.

I can't get the TiVo to even get to the main screen. I presume I need to do a reset, but I need to know how to start the process. Even if I can't tape anything new, I'd like to be able to watch what is stored on my Tivo right now. I don't have the wifi adapter and I am pretty sure I would need this to set up the Tivo to tape.

Can anyone confirm this, and tell me if I can get my Tivo to work just for playing purposes?

Thanks all.

Premiere XL + Cox Tuning Adapter = Reboots?

Wed, 09/05/2012 - 17:57
I gave my sister a new Premiere XL and helped her get it set up with Cox Cable and a tuning adapter. (As an aside, I'll say I was shocked at how BIG that tuning adapter is, having thankfully never seen one before.)

She called me today to say that a lot of her recordings are nothing but blank screen. She's also found that the Tivo has rebooted a handful of times in just a week already. (Her old S2 has rarely ever rebooted.)

I see there were issues with Cox tuning adapters causing reboots, but most of those posts are well over a year old.

So, is this still an issue? What should I have her check? Should she exchange the Tivo at Best Buy since she's still within 30 days? (I have Comcast and an S3 and TivoHD, so no experience with Premiere at all.)

Thanks

Tivo HD problem - really baffled

Wed, 09/05/2012 - 17:46
My TIVO HD is several years old. Stock and runs on a Comcast M Card.

I come home today (no known power issues) and my Samsung TV says "no signal" (HDMI cable). I try various inputs and it's clear the TV is working so I unplug the TIVO. Here's what happens:

1). Reboot screen goes for about 60 seconds (Power Up Welcome) then the screen goes blank. Thus, I know the TV input and HDMI cable are fine.
2). Screen then goes dark. I cannot get to the "Just a little while longer" or other animations.
3). If I wait a normal period of time (5 min) for the boot process to finish, I have a green light. I can press the record button followed by select and the red recording light goes on. Of course, I cannot see or hear what I am recording. Likewise, I can press record again, hit down then select and the light goes out. Inputs on remote give the normal brief yellow "signal received" light.

What this tells me is that the video output is crapping out at the exact same point in the boot process (tried this four times), yet the TIVO itself seems to have fully booted and is willing to respond to command like record.

Anybody ever seen anythkng like this? I'm stumped.

Thanks.

KMTTG Error: findRecordingID failed to find a match

Wed, 09/05/2012 - 16:06
I continue to explore and find great value with KMTTG. It's interface, access and functions are very quick and easy to use. TiVo should take note as there is much to be said about how KMTTG adds tremendous value.

I have recently run into an error I am hoing for help with. The error I receive is:

findRecordingID failed to find a match

This occurs after I highlight one of the recordings that is displayed from the TiVo. When I press the delete button the error occurs.

Under the CONFIG -> Tivos I have selected "Enable iPad style communications with this TiVo"

Any insights are appreciated.

Instantcake and Zipper installation order for S2 DTivo

Wed, 09/05/2012 - 15:26
Hi, I am planning up upgrading my S2 DTivo to 6.4a using an instantcake image. I also want to run zipper on the drive for the hacks/tweaks. So my question is kind of a silly one..

Can I run Instantcake on the drive and then run zipper on the drive right after, without plugging it into the Tivo and booting up after instantcake? Or do I have to run instantcake, then put the drive back into the tivo, power up and run setup, and then pull the drive to run zipper?

The reason I ask is I have the drive and the software with me now, but am not at home for another week so I don't have access to the Tivo right now. I wanted to upgrade the drive and then just go home and plug it in to finish everything up..

Grimm 9/4/2012 Spoilers

Wed, 09/05/2012 - 15:15
Saw this last night. Looked good and apparently Juliette is going to find out the hard way about Nick. Glad the beaver man is looking out for Nick.

Also I was a little surprised that the flu thing was wrapped up so quickly. From the previews it looked like it was going to be much worse than just four infections. Also the Parks and Rec guy didn't have any wounds on him that I could tell or see as that is apparently how the disease is transmitted.

My Annual "Who's got the best Fall Season TV Grid" request

Wed, 09/05/2012 - 14:59
OK, who's got a good one of these. With Parenthood starting up next week, the season is upon us!

Are TV Advertisers finally looking at older demos?

Wed, 09/05/2012 - 14:48
I've said for years that the older demos today aren't like the older demos 20 years ago. Seems advertisers might be figuring this out finally.

http://www.bloomberg.com/news/2012-0...he-new-49.html

Possible to downgrade a XL 1TB to 250GB?

Wed, 09/05/2012 - 14:09
So this is the scenario. I have a S3SA with lifetime and a XL with no service. I put the 1TB drive in the S3 for more storage. Is it possible to use a 250GB drive in the XL?

WinMFS restore gives me "Drive is too small" error even though the XL backup image is only 300MB.

Is there someway around this? I would like to sell the XL as it is useless to me. And I'm not trying to scam anyone I will advertise the exact storage space.

Thanks for any info.

Why isn't my Tivo recording new episodes of Doctor Who?

Wed, 09/05/2012 - 12:58
My Tivo is not automatically recording new episodes of a favorite TV show that I have explicitly told it to record.

I've got a "Tivo HD" with a cablecard, on the Comcast cable service in Seattle. The Tivo has added to it, one of those officially-sanctioned "MyBook" DVR Expander 500gb external drives, so it has tons of free disk space.

At the very very tippy-top of the Season Pass manager is a season pass for Doctor Who on BBC America HD.

The new episodes just started airing, and this season pass is not automatically grabbing the new episodes for me. I looked at the program date for the new episodes, and yes, the original air date is correct, in other words, the original air date is the date of the episode I'm expecting it to grab. Yet, the season pass is not grabbing those new episodes automatically, they are not being added to the to-do list.

The season pass is set to:
- Get new episodes only.
- Start one minute early.
- Stop one minute late.
- Keep until I delete.
- Keep at most: All episodes.

There is plenty of disk space, and this item is at the tippy top of the season pass manager so it should have top priority.

Yet these new episodes are not getting automatically recorded, and in fact, when I go to the episode's details screen, I see in small print, the text "this episode will not be recorded". Yet no explanation as to why not.

If I tell it to record that episode manually, it works, and there are no conflicts reported when I do so.

What's up here?

Watch lawless Online ! Watch lawless Movie

Wed, 09/05/2012 - 12:39
Set in Depression-era Franklin County, Virginia, a bootlegging gang is threatened by a new deputy and other authorities who want a cut of their profits.Follows the true story of the infamous Bondurant Brothers: bootlegging siblings who made a run for the American Dream in Prohibition-era Virginia. In this epic gangster tale, inspired by true-life tales of author Matt Bondurant’s family in his novel "The Wettest County In The World," the loyalty of three brothers is put to the test against the backdrop of the nation’s most notorious crime wave.

Premiere 4XL and MoCA

Wed, 09/05/2012 - 12:32
Hey guys

Just picked up 2 new 4XLs and I've got a few questions on streaming between them.

1. Can these stream a show from one to the other over Ethernet or is this only allowed over MoCA?

2. If my boxes (one in the living and one in the bedroom) on a Fios network are going to utilize MoCA do I need an adapter. Neither of them are in the same room as my router...

Thanks

Mal

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