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Updated: 1 hour 8 min ago

Insight into TiVo through an "internal" presentation?

Tue, 08/26/2014 - 21:59
I don't know where to post this or of what value it might really be, but, I just came across this:
Seems to be an "internal" presentation on how they're onboarding MSOs and other jargon around various technologies they use. It mentions HME, anyhow ;]

(side note: very cool website... not free accounts, though)

I don't know if this was left "public" accidentally or not.
In case it gets locked up (TiVo is usually pretty close-to-the-vest on everything) here's the transcript text from it:
Transcript of TiVo intern prezi
Sr. Release Manager:
Ram Bharadwaj
Abhishek Singh
Santosh Ganeshamurthy
Felix Moncayo
Kai Doggett
Kenneth Lee
Lalitha Malladi
Dinesh Khatwani
Kavita Karunakaran
Francisco McGee (Intern)


IT Release Management Team
IT Program Management
IT Release Management
Deployment Engineering
TiVo Service
OEM Data
Customer Data

Logistics App fetches
and validates
OEM data...
... and customer
data from
Customer Data
OEM Data
These data enter Logistics App and are processed by the TiVo IT Infrastructure, which is managed by a number of cross-functional teams.
For most operations, SAP acts as the final integration
point in LA by correlating for the certs, keys, and
OEM/customer data.
- mule (ESB)
- fetches & validates OEM/MSO data
- maps keys & certs to OEM/MSO data
- embeds keys & certs on user DVRs
- DVRs need the certs to communicate/authenticate to TiVo servers to access TiVo Service
- no keys & certs, no TiVo Service
granular view
data going into Logistics App
IT Push

Logistics App Summary
MSO On-Boarding
4-6 month turnaround
One tool
1 week turnaround
One Stop Shopping for MSO Onboarding
AWS Showcase
Widevine Keys
Authentication Key Pairs &
Pub Key Pairs

Netflix Keys
TTG Cert
HME Cert
IT Infrastructure
Manufacturer's serial number ("HSN")
Device model
CableCard ID
Host ID
Customer ID
Customer subscription info
Account status
IT Apps
Cross-functional Teams
Thank you.

Roamio basic tcd846500 cable card?

Tue, 08/26/2014 - 19:35
Thinking of coming to tivo for OTA and possible cable card later...Can a cable card be added to the Roamio 4 tuner OTA.. I have a Seagate 3TB hard drive I use for directv with an external base w/esata would that work on Roamio external or internal?

Thanks for your info..

Using DECA on DirecTV Coax for Mini

Tue, 08/26/2014 - 19:21
I am currently a DirecTV subscriber and in the room with one of their mini players I also have a TiVo mini. Until now I have been using the dreaded Ethernet over Power adapters with good results, but today, the first time this mini was used since the summer update, it says the bandwidth is insufficient to stream. The two TiVos are on a gigabit Ethernet LAN as is the master EOP device.

My two TiVos are both Roamio basic, so no MOCA network exists.

There is one Genie and two HR24 receivers on the DECA network as well as the DirecTV mini in the room with the TiVo mini. The DECA is flawless as it exists.

The DirecTV player in the room has existing Internet connectivity via the typical DirecTV DECA network. I propose to split the DirecTV coax and add an additional DECA adapter in the room so the TiVo mini can use that over Ethernet to get a more reliable connection.

I am looking at this item.

Should work, right?

Tivo officially supports Comcast/TWC merger

Tue, 08/26/2014 - 18:56

Tivo specifically points out that they have a strong relationship with Comcast and that the possibility of a post-CableCard solution will most likely come from a Tivo/Comcast partnership.

I can see how Tivo would benefit from the merger. Netflix also just came out in opposition of the merger. It seems everyone is starting to take sides.

Data usage with streaming from Roamio to ipad

Tue, 08/26/2014 - 18:53
I just purchased a new Roamio and have set up my iPad and iPhone to stream my reordered programs to them. Does anyone know how much data will be used for an hour of streaming?

Am I considered an existing customer and will get new Tivo service for just $10/m?

Tue, 08/26/2014 - 17:57
I have had a lifetime Sony DVR 90EA which I bought used about 5 years ago and am thinking about getting a Roamio. I can't afford lifetime but I do see that service is $15 for new customers and only $10 for existing. I have never paid a fee as I bought a lifetime unit so will I be eligible for the $10 service for the Roamio?

No familiar beeps for FF/REW on roamio?

Tue, 08/26/2014 - 16:08
I recently upgraded to a Roamio Plus from an old Series 2. I also have a Premier in another room. The Roamio has the sound effects volume set to medium and I easily hear it when I press certain buttons like select when in certain modes (I'd have to go take notes to see where it beeps and where it doesn't). When I press the FF and REW buttons, and then the Play button when in FF or REW mode, there are no beeps. I've been using TiVO since Series-1, and am now on my 5th unit, and they all provide the familiar badoop-badoop-badoop when pressing the FF button (once, twice, thrice). Now the Roamio doesn't do this and I can't find any setting to make it do it again!

Is this intentional, or is my unit defective? I haven't seen any other mentions of this sound effect being removed, so it seems maybe my unit is defective, but before I spend hours on the phone with tivo support I wanted to see if this is intentional behavior for the Roamio. Or maybe I'm missing the setting?

TiVo second quarter results are out

Tue, 08/26/2014 - 15:40
TiVo had a net loss of 20,000 retail subscriptions and a net gain of 283,000 MSO subscriptions. Total active retail subscriptions are down to 937,000 and total MSO subscriptions are up to 3,867,000.

Of the 937,000 active retail subscriptions, approximately 59% (556,000) are lifetime subs and 41% (381,000) are monthly subs.


The new TiVo Roamio OTA DVR

Tue, 08/26/2014 - 13:09
I hear that a new Roamio OTA DVR will be start being sold Sept 14th at Best Buy.

Convert DVD's to VUDU

Tue, 08/26/2014 - 13:00
Yeah, sometimes I am a little late to the game, but I find this very interesting and not terribly priced.


It provides you an application that will rip your DVD / Blu-Ray and place it in Ultraviolet for viewing on Vudu apps.

$2 for each DVD / Blu-Ray conversion... $5 to upgrade a DVD upload to HD

Guide Showing TBA for channel

Tue, 08/26/2014 - 12:48
Hey, long time lurker, just registered an account because I can't figure this out. Have a Roamio in one room and a Comcast cablebox in another (upgrading to Mini soon!). Comcast added SEC Network about 2 weeks ago and from day one, it has shown up on the Comcast box, with a guide, no problem.

On my Roamio, however, it shows up weird. I had to go in to Channel List and add the station manually (whenever I've gotten new stations before they automatically get added), and instead of a normal channel name in the listing like "SEC Network" or "MTV" it shows up as SEC_SEC_(some random letters and numbers), and has no channel logo or guide listings, it just says To Be Announced. The actual station itself displays no problem, its just the guide that's messed up.

I've tried manually connecting to the server but it doesn't pull in any info for it. My account is in good standing and all that. Its been almost two-weeks which is much longer than I've ever seen TiVo take to update channel listings, and all my other stations continue to get new data and updated guide info daily. Any idea what I can do on my end to rectify this? Thanks.

Comcast CableCard does not support 6 tuners

Tue, 08/26/2014 - 12:28
I have a new Roamio with 6 tuners. We have been getting "Channel Not Authorized" messages on many channels. A Comcast repair guy came last week and tested everything. Of course when he was here we did not get the "Channel Not Authorized" message. He was about to leave when I tried all the different turners by setting each to a different channel. We found that 4 worked fine and 2 did not. I was then able to search and found this page: http://support.tivo.com/app/answers/detail/a_id/2566. It shows the firmware version needed to support 6 tuners. The cablecard installed had an older firmware version.

I was happy the problem was solved. I called today and they do not have any new cablecards and they don't know when any are coming in! So we know the issue, but there is no fix for it.

Does anyone know how I can get a newer cablecard from Comcast?


Incorrect channel listing in TiVo iPhone app

Tue, 08/26/2014 - 10:23
I'm a OTA user of a TiVo Roamio in the Chicago market. Recently, I've been seeing some very odd behavior with the TiVo app.

The CBS affiliate in Chicago is WBBM. WBBM-DT is broadcast on channel 12 with a virtual channel of 2. In the past, WBBM also ran a low-power translator on channel 26 under the callsign of WBBM-LD. Both channels are provided on the channel list of my TiVo. On the channel list I have selected and favorited WBBM-DT (channel 12) and left WBBM-LD as unselected.

With this setup, my TiVo is working perfectly.

Here's where things get weird: within my home network, my TiVo app only shows channel WBBM-LD. I cannot view listings or tune to WBBM-DT. If I leave my home network, the app works perfectly and WBBM-DT is available. Even stranger, if I change my TiVo's channel list to show both WBBM-DT and WBBM-LD, I get two WBBM-LD listings.

Has anyone else had an issue like this? Trading emails with TiVo tech support didn't get us anywhere...

Thanks in advance.

Ultimate Spider-Man: Web Warriors (spoilers)

Tue, 08/26/2014 - 09:53
New Spidey animated series! From what I gather, it's a spinoff of the previous Ultimate Spider-Man series, but featuring Miles Morales as the Ultimate Spider-Man. But still has Peter Parker.


Listed as "Ultimate Spider-Man: Web Warriors" in the TiVo guide. Premieres this Sunday 8 am Central.

Time Warner lineup change - DFW/North Texas

Tue, 08/26/2014 - 08:12
Today is the day that Time Warner rolled up their complete lineup change to the DFW/North Texas area.

TiVo is a total mess and doesn't seem to know about it. Hard to surf for channels up in areas where I never had channels. How long before the TiVo picks up all t the changes? Good thing that it's the dead of summer and I don't have much that gets recorded. Season Passes will be jacked up.

Bite this

Tue, 08/26/2014 - 06:54
Here's a show that many probably miss and I've taking a liking to. Bite This with Nadia G. I never watched her previous show, Bitchin Kitchen, in fact this is the first and only Cooking Channel show I watch. It's not instructional, think of it as a Anthony Bordain type show hosted by a crazy tated up hot chick with a french Canadian accent that almost sounds a bit Brooklynish and who occasionally lets slip that she's a sociopath. It does make me laugh! Makes Guy Fieri's Diner, Drive ins and Dives seem sad...well, Guy makes that one seem sad all on his own, truth be told.:D

Writing on the Roamio remote buttons

Tue, 08/26/2014 - 05:25
I bought the Roamio last year when it came out. After a year, the mute/info/zoom/input/back/live TV buttons have all been worn off. Is this normal for Tivo remotes? Is there a TiVO remote available that would not show the same kind of wear? I've never had a component remote wear out this quickly.

Problem with the ipad App

Tue, 08/26/2014 - 04:38
For the last several weeks, I've been experiencing a problem with my roamio and the ipad app.
When I'm away from my home network, and want to stream, very often, and randomly, the stream stops, and reports that there was an error with the stream. Sometimes I can restart, but it will last a few seconds only. This does not happen at home.
Incredibly, when I try to download the same program, the same thing happens on playback. An error occurs, and it can't be played.
Usually, when I try to stream something else, that works, but Audio and video are out of synch.
I've tried the usual suspects. Power down and restart everything, reinstall the app. Try a different venue with different wifi. Try a different iOS device.
This is really frustrating.
Can anyone help?

Using TiVo just for TimeShift?

Tue, 08/26/2014 - 03:43
can I use second hand TiVo series 2 just as TimeShifting device?
I live in Europe and can't find anything cheap and good as TiVo, so I considered buying and using second-hand TiVo series 2 from ebay.
Could I connect my SAT receiver via analog(RCA) connection to TiVo, and than from TiVo to TV? Would that stuff work?
Basically I just need device that can pause video from RCA input, nothing more, no recording, no tv guide and etc. It this plausible with TiVo?
And if answer is yes, what model do you suggest?

Expander drive

Mon, 08/25/2014 - 23:52
I've read so much about expander drives causing crashes, which mine is doing, but can I just stick my 1TB drive into the unit replacing the 160 GB drive?