TiVoCommunity Forum Recent Threads

Subscribe to TiVoCommunity Forum Recent Threads feed TiVoCommunity Forum Recent Threads
Your #1 dedicated resource center to buy, discuss, and chat on the use of TiVo powered products and services such as Series 1, Series 2, and Series 3.
Updated: 2 hours 36 min ago

Can't login to tivo.com on chrome browser

Fri, 08/30/2013 - 23:16
I can't seem to sign into my account on tivo.com using the Chrome browser. After entering my username/password, the "Sign in" button stays gray and is not clickable. Works fine in IE. Is this happening for anyone else?

Replacing HD. Tivo Software?

Fri, 08/30/2013 - 22:39
I have a parts machine that looks like it may be resurrected. It currently has a bad HD. The unit boots to a green screen and reboots about 10 min later... to the same green screen. I will attempt to WinMFS the software from the bad drive to a new drive, but if it is too far gone, can I use WinMFS to copy a hard drive from a working S3? They're both thermometer 250B's.

24 hours to activate

Fri, 08/30/2013 - 22:20
I rushed home with my new Tivo Mini tonight, to connect to my new Roamio Plus. The installation went fine, with just the delay for downloading stuff (update, etc). Then after that 30 minute process, I get a message saying it can't connect to the Roamio. The reason would appear to be the following, as indicated on My Account on the Tivo site:

"We're still processing your activation. Try again in 24 hours."

Really? Unlike every other online purchase these days which is immediate, Tivo wants me to wait 24 hours to verify a $6 / month fee? Tell me no....

I am outside of business hours for Tivo and I missed the Chat service by 8 minutes. While I guess and hope I can work this out tomorrow it is a pretty frustrating experience to not be able to complete the setup - all for the sake of $6.


HBO, Bad Robot, Westworld!

Fri, 08/30/2013 - 22:05

Could be interesting. It's a shame Abrams' record is so spotty...hopefully this will be one of the Good Ones.

Amazon Instant Video

Fri, 08/30/2013 - 21:16
Why can't Tivo do Amazon Instant Video on the Premiere? I can do it on my computer, I can do it on my iPhone and iPad, but not on my Premiere. In this day and age, it seems silly.

Netflix app stuck

Fri, 08/30/2013 - 20:23
So I was trying to log into my netflix account and I was getting really frustrated that I either forgot the password or kept typing it wrong. As it turns out I was just using the wrong email address (its on my wife's and not mine) as I hadn't had to log into Netflix in months and forgot. After a few missed attempts it prompted to make an account and now it is stuck there. My options are to read the terms of service or to enter my info and create an account for my email address. I can't back out using any button the remote. They all do nothing. I tried to leave the app and come back, but it returns to the same screen. I tried putting the Roamio in standby, but when I brought it back it returned to the same screen. I tried to unplug the box, wait a few minutes, and plug it back in. Nope, same screen. I am at a loss here. How do I log in now?

Roamio Pro issue WD MyBook DVR Expander

Fri, 08/30/2013 - 20:13
I am having a issue with the new Roamio Pro and the Western Digital MyBook DVR 1TB Expander. I have tried two different brand new TiVo Roamio Pro's; 4 Brand new WD Expanders, new eSata cables; and I connected the WD Expander to a premiere XL4; so I know the function properly. The Roamio tells me the WD DVR Expander is unsupported though, is Anyone Else Having this issue?

Roamio and video output fios

Fri, 08/30/2013 - 20:07
Trying to figure out the best settings for the display output. My tv is a 1080p 120mhz sharp. Fios outputs in 1080i. Which video outputs should I select for the Roamio? Right now all the formats are selected because when the test was run all the resolutions worked.


Another MOCA Issue

Fri, 08/30/2013 - 19:27
I've contacted TiVO support several times so far without luck... I'm hoping someone can help here.

I'm trying to set up a base Roamio & a Mini to work on my home Moca network.
The Roamio has a Moca adapter & the Mini plugs directly into the coax from the wall.

The other Moca adapter creating the network is adjacent to my cable modem & wireless router. The output of the adapter goes to a splitter that feeds 2 coax locations in my house including the Roamio & mini noted above.

Issue is this.... when I plug in just the Mini, Moca works. When I plug in just the Roamio, Moca works. When I plug them in together, the Mini doesn't see the Moca and doesn't work.

I don't yet have the POE filter installed and am waiting on it. I also have oddball coax run through my house (NEK Cable Type RG62 AWG22 Flourofoam.....). Could power loss due to the cabling & POE filter be the cause of my issues??

Does Mini share Romio App for Netflix??

Fri, 08/30/2013 - 18:11
Does the Mini have the same app for Netflix?? After using the Mini app, my Premieres just doesn't compare. If the Romeo had the same Netflix app, I'd be inclined to get one for the living room.

Ruh Roh,Stuttering and Reboot

Fri, 08/30/2013 - 16:45
I have had the premiere 4 for almost a year and have started to experience reboots and stuttering during recording playback. I have the 4 year warranty from best buy. Does anyone have experience getting them to swap you out at the store? I called and they told me they need to have it for a week to look into fixing it. I sarcastically asked if they were going to sit in front of it for a few hours to make sure but seriously how would they know its fixed? Think I could get them to swap me for a Roamio on the spot? If they offered me the lowest model do you think I could come up with the difference to upgrade to the plus?

Unexpected Reboot

Fri, 08/30/2013 - 16:35
My Roamio Pro started acting flaky while watching a recorded SD movie. The video froze while the audio kept running, then the unit rebooted. I usually get a unannounced reboot at 3 AM on my Premiere XL, but never at 4 PM. Hope this isn't a sign of things to come.

Two Roamios vs 1-Roamio & 1-Elite

Fri, 08/30/2013 - 16:26
Short version: Any significant working differences between 1-Elite & 1-Pro, versus 2-Pros?

My current layout is an S3 in the bedroom, call that Wife's TiVo. She also watches it on her kitchen TV, using an HDMI/Ethernet/HDMI converter (house is wired for ethernet, cable & antenna). My TiVo is an Elite, in the den.

My plan is to move the Elite to the bedroom, that becomes her TiVo. Replace the weird wiring to her kitchen TV with a Mini. That Mini would feed off her Elite. I'll get a new Pro to replace the Elite I'm giving her.

[Aside: I'll keep the S3 alive by hooking it up to antenna and using it as a backup when the power fails.]

Question: Looking at this plan, are there any shortcomings in her using my old Elite, as versus buying her a Pro? I'd rather not spend money on another Pro if I don't need to, plus this plan puts my Elite to use. But if I'm missing some significant benefit by having her on an Elite, I'll go ahead and get 2 Pros. Remember that she will have a Mini working from her TiVo, whether Elite or new Pro.

Lifetime is Far Too Expensive on the Mini

Fri, 08/30/2013 - 16:13
$160 for lifetime service for a device that only connects to another one. Good for them I am already committed to upgrading to a Roamio and replacing my setup with 3 of these or I might have balked. That is far too much when I have already paid for 4 lifetimes (3 TivoHDs, 1 Premiere). Really a nasty scam.

No much to do about it, but I am venting here anyway! :)

And it's dead...

Fri, 08/30/2013 - 14:58
Ugh, the Pro I got on Tuesday is now basically dead...

Starting this afternoon, it started glitching big time when playing back programs. The video (on shows I know were recorded perfectly) would pixelate, and the sound (to the TV, no A/V equipment here) would drop out for more than it would play.

The TiVo Central UI was also super slow to navigate through. You'd press a button, see the orange circle on the front of the TiVo light up immediately, and then it'd be 10-20 seconds before the TiVo would respond to it.

Rebooting, it stays on the first boot screen for about 5 minutes, and stays on the "Almost there..." screen for literally 30-40 minutes.

When it finally gets back to TiVo Central, it displays the same symptoms above.

TiVo tech support were basically "yeah, that's bad, take it back to Best Buy". Best Buy is out of stock, so I guess my choices are wait for them, or use the $40 TiVo Extended warranty that I got on Tuesday and let TiVo replace it (which consumes the extended warranty).

Yay for being an early adopter.

Remote RF Question

Fri, 08/30/2013 - 14:56
So lets say you have 2 Roamio Plus/Pros...each in a different room but the rooms are very close...will the remotes conflict and control each or do they each use their own "frequency/address/whatever" so it will only work for the one it came with?

Streaming and downloading with a Roamio

Fri, 08/30/2013 - 14:41
I don't have an IPhone and I don't have an IPad. I have no intention of getting either. My family and I all use Windows 8, Windows RT (Surface) and Windows Phone 8 devices. No, I don't want to get into a big debate over that (it gets old :)) but I do have a question.

So, what options exist - today or "soon" - for me to watch content "off box" namely, to stream from the Roamio on my home network, to download and watch (the on-a-plane scenario) or to stream over the Internet.

My understanding is that today I can't even watch from my PC on my home network, but I'm not sure (I seem to recall some PC app that supported this but don't know if that's still available).

Anyway, as someone who just upgraded from an HD to a Roamio I am educating myself afresh to what Tivo supports. Anything I should know about?



External Hard Drives?

Fri, 08/30/2013 - 14:25
How is the experience with using one with the TiVo? Do the files load off them seamlessly or is it a worse experience?

I don't think my tuning adapter is working

Fri, 08/30/2013 - 14:16
I decided to buy a Roamio last night (first TiVo box!). We got the basic model as we were wavering back and forth on whether or not the features coming with the doubled price were anything we were ever likely to need or use more than once in a blue moon. When we got to Best Buy only the basics were in stock. Decision made!

I thought it would be a headache to get this going with Time Warner (its a headache to get them to take care of their own stuff, let alone a third party issue!), but I built up an expectation of such a negative experience that the bad experience I did get seemed fine. I spent an hour and a half dealing with busy signals, ringing forever, and getting dropped from TWC's menu system before I finally got through to a person. All that to be told to go down to the local office. So I did that and met a very visibly annoyed woman (lots of big sighs and eye rolling) and admitted she had never done this before. After slowly going through her computer for a half hour and making two poor souls trying to pay a bill wait, she finally produced a card and a cisco tuning adapter.

I got it all hooked up and I love what is working, but I am missing some channels and when I try to test the tuning adapter channels (as opposed to the option to test the cable card channels in the settings) I come up blank. I tried unplugging the adapter and plugging it back in, but no dice. Any suggestions?

Question for Tivo reps here - shouldn't Comcast at least know? :)

Fri, 08/30/2013 - 14:13
This is a Tivo question because I can go to the Tivo site, enter my zip code and be told specifically that XFinity On Demand is supported in my location., from here: http://www.tivo.com/discover/cable

That information - from Tivo - was a significant factor in my decision to purchase a Roamio.

So, with that said, a question...

I had an issue with XFinity On Demand. Two long phone calls to Comcast didn't resolve the problem. OK, stuff happens - so Comcast offered a technician to come out. To be fair, they arranged this quickly and with a small window (8am - 10am). I appreciated that.

Then it got interesting. The FIRST thing out the mouth of the technician was that On Demand wouldn't work without a cable box. I obviously pushed back. What was concerning was that not had he never heard of a Roamio - he hadn't heard that ANY Tivo worked with XFinity On Demand. He's been a technician at Comcast for two years.

I urged him to call second tier support. He ended up speaking to three folks (separate calls, each a minimum of 15 minutes). All of them started the conversation by saying it wasn't supported - I needed a Premier to get this working. One guy had a pretty bad tone ("Don't tell me how to do my job") and it was far from a pleasant experience.

Initially they made it worse. I had XFinity On Demand show up since I plugged in my Roamio two days ago but it froze when I played content. They pretty quickly changed their configuration to a Premium (for my Tivo) and the On Demand option went away completely. That's when they piled on even more and went down the "Not our problem - speak to Tivo" path.

I was just about to start to get angry - when it showed up AND worked again. They verbally patted each other on the back and now I have ON Demand.


This was a REALLY bad experience. Yes, I'm kind of kidding with the Tivo Rep thing but I am kind of curious how much level of awareness and expertize Tivo demands of Comcast that allows Tivo to exclaim "it works"? I'd really be interested in Tivo's thoughts on my experience - and whether it is acceptable that a partner is sending out technicians who have no idea about On Demand support (even in older model).

Thanks for listening.