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Updated: 2 hours 7 min ago

Are low audio levels common?

Wed, 09/04/2013 - 11:11
Hi, all:

I have a TiVo Premiere that seems to have an overall audio output level that is much lower than any of my other sources. The effect is noticeable on both the analog and HDMI outputs (that is, TiVo audio over analog is quieter than my other analog sources, and TiVo audio over HDMI is quieter than my other HDMI sources.) This has been the case for two receivers to which the TiVo has been connected (an Onkyo TX-SR605 and a Denon AVR-X3000.)

It does not seem to be affected by what is playing on the TiVo (Dolby Digital cable channels vs. stereo channels, or TiVo apps like Netflix vs. live/recorded cable TV.) All told, TiVo sound seems to be about 10dB lower than any other source (Apple TV, game consoles, Mac Mini, analog CD, etc.)

Both the Onkyo and the Denon have source level adjustments, so I can crank up the input gain on the TiVo's input so that the level is more or less matched to other sources (so that I don't get blasted out when I change inputs.) But the Denon's adjustment only works for the main zone, and I have a whole-house audio system connected to Zone 2. That's causing me some heartache, because if someone switches from TiVo to music (or any other source) in Zone 2, the levels are way out of balance.

So I'm curious if anyone else has seen this, and if there are any possible solutions. I'm wondering if maybe it has to do with my CableCard (or cable company - Cox in OKC) but I don't have a standard cable box to check against. I've also wondered if there is some way to access any "non-standard" TiVo settings that would somehow allow for an audio output gain adjustment. I'm also researching if there is some way I can apply the gain adjustment in my receiver to both zones, but that doesn't seem terribly likely.

I'd be willing to upgrade to a Roomio if it would alleviate the problem, but if it's a cable/CableCard issue, it doesn't seem like that would help.

Any thoughts?


A/V Breakout Cable

Wed, 09/04/2013 - 10:49
Anyone know anything Amazon carries that will work in this area? I have one old TV with no HDMI that I want to hook to one of my new Tivo Minis. I had just bought a Roku HD2 and it had a cable that may work, but I would prefer one with component output.

I can't find any specs on this cable and the "quick start poster" for the Mini lacks a lot of details.

newbie paypal/ebay seller questions

Wed, 09/04/2013 - 10:37
I have a couple of Tivo HD's I've been meaning to sell (lifetime, 1tb), but I've been delaying because of the impression that paypal will be a hassle.

I have ebay & pp accounts. I haven't bought anything for a couple of years and I've never sold anything on ebay.

To sell something, will I have to give paypal access to a bank account?

Once paid, how to I get my money from paypal?

Any general ebay advice? Auction or not? Timing? I know I'll take a hit for not having a selling history.


Eccleston vs Tenant vs Smith (Doctor Who)

Wed, 09/04/2013 - 10:28
OK, lets leave Ereth's thread alone.

My take:

Eccleston was a good reboot, and set a great tone. He was good at conveying an underlying menace that the Doctor possesses, and he had a sense of humor. I think he failed a little with seeming smart even when acting silly, though. I liked his take, but he just pointed the gun in the right direction for Tenant and then Smith.

Tenant: He was great at playing up the whimsy and intelligence of the Doctor, but not so much with the power and menace under the surface. He was also great at showing how much the Doctor cares.

Smith: different than Tenant, but also great. I think he hit the mark with the Doctor's whimsy, intelligence, and menace. He also looked a little alien to me.

Tenant and Smith are tied, IMO. If I watch a lot of Smith episodes, he's my favorite, but if I watch a lot of Tenant episodes, then he's my favorite.

Remote problems

Wed, 09/04/2013 - 10:00
I put a new hard drive in a Premiere XL last night and everything went great with the setup. Today it is very sluggish responding to the remote. It has to be right on it to work. Any ideas on this?

Roamio Tuning Issues

Wed, 09/04/2013 - 09:36
I'm having some issues with my newly-acquired Roamio (the base model). It seems similar to issues that others have had in the past with Premiere boxes. It appears that some channels will not tune (I have a CableCard under Comcast). I've gotten V52 and (maybe?) V53 errors. I've noticed it only on HD channels, but that's what I watch 90% of the time, so I don't know if that's significant. More interestingly, even when I can get channels, sometimes they're blocky and pixelated (like when there's a weak signal).

Here are a few interesting things though:

1. It seems to get worse the longer the Roamio is on. In other words, everything almost always works well after a reboot, but then the situation degrades.

2. It seems as if the higher numbered HD channels are more likely to be untunable.

3. Most interestingly, I NEVER have this problem when I go into the "Test Channels" dialog in the CableCard setup menu. It only happens when I try to watch TV as normal.

Needless to say, this is fairly frustrating. Does anyone have any insight here? Should I just be asking Tivo for a replacement box? Or is this some more widespread software issue? Or some issue not related to the Tivo at all?

Tivo Roamio vs Tivo Premiere XL picture quality

Wed, 09/04/2013 - 08:02
Thinking about buying a Tivo. My decision has become harder since Tivo released the new Roamio line. I was set to buy the Premiere XL 4 since it has THX certified video and I noticed none of the new Roamio line have THX certified video. I have seen the picture quality on the Premiere XL 4 and it is excellent, better than my current Directv or Cable DVR. Not sure which Tivo to buy?

transfers from PC to Roamio are stopping

Wed, 09/04/2013 - 07:18
I had to switch from Bonjour to Beacon to even have my Roamio "see " my PC in "My Shows"

But when I actually try to transfer videos from PC to Roamio, either automatically or manually via Tivo desktop 2.8.3, the download starts, then dies with "download rate too slow" messages in history. Even though I have a wireless N ethernet adapter and a 90mb internet router that works just fine transferring to my Premiere. these are small video files that should easily transfer. And daily podcasts subcribed directly on the Roamio are not downloading either

Wheezy Waiter | The New TiVo Roamio, explained

Wed, 09/04/2013 - 05:56

TiVo home?

Wed, 09/04/2013 - 05:17
Hi from a newbie,(60 year old), several years ago I bought a TiVo with the extra "home package"? Or what ever it is called, it is the package that allows you to transfer movies from TiVo to computer etc.
My computer hard drive crashed a few weeks ago and I lost the program that allows transfer of videos. AGGGHHHH ! What do i do now?

When watching Netflix, Hulu, etc...

Wed, 09/04/2013 - 05:17
Does the mini automatically release the tuner when someone starts watching Netflix or Hulu, etc?

CableCARD pairing surprisingly smooth

Wed, 09/04/2013 - 03:01
So I went through GS first, selecting will add M card later. After it was done I got MoCa working, since I have my Elite setup as a MoCa bridge for my whole network. The I moved the CableCARD and TA from my Elite to my Roamio. At first it was only recognizing 4 tuners, so I rebooted the TA. After that all 6 tuners were working and I could tune everything except the premium channels. I called up Charter, explained that I was moving a CableCARD from 1 TiVo to another, and the woman on the phone said "Oh I'll have to get a super to unpair it first". That part took about 5 minutes of uncomfortable silence with and occasional "just another minute" form her. Once that finally got done she had me read off the new host and data and as soon as she entered it the first hit to the card took. I looked at the phone when I hung up and all in it took 14 minutes. Not bad considering some of the experiences I've had in the past.

The SD menus look horrible

Wed, 09/04/2013 - 00:21
So the first thing I notice when setting up my new Roamio is the SD menus look terrible. The TiVo guy is all pixelated and the text that overlays the new yellow selection bar is all jagged and alaised.

The speed is impressive so far. I've been forcing connections on every TiVo in the house to get everything synced up and it's even faster then my wife's Pioneer S2 running the old SDUI.


Tue, 09/03/2013 - 22:09
We're like a bunch of dogs chasing their tails on this V58, black screen, and unauthorized channel issue. I have a Premier XL4 that has been missing recordings do to this issues for months. This problem appears to have started since the last update. I buy a new Roamio Plus and find I am having the same problems. How can a company sell a product that does not work, act like there is no problem and leave it up to the customers to figure out how to work around the issue. Insanity is doing the same thing and expecting a different result. At least people on this site know there is a problem. How many customer service calls do you think TiVo and the cable companies are handling on this issue? Two different Tivos with different cable cards and both are having the same problem.

Elite Unit Suddenly Stopped Recording Suggestions!

Tue, 09/03/2013 - 22:00
I have a Tivo Elite HD unit that a few months ago stopped recording suggestions - for no reason that I can find. I have contacted Tivo and gone through all their steps with no success.

1> I have redone the tivo setup - no success.
2> I have reset all tivo suggestions and cleared tivo thumb ratings - readded thumb ratings - no success.
3> Turn on/off suggestions recording - reset unit a hundred times over the past 3 months - no success.

The unit works perfectly except that it will not record suggestions. One hint I can give to a possible issue is that when I add a non-subscribed channel to the lineup, it does attempt to try to record programs on that channel - but only on that channel and no other. That was why I tried redoing the tivo setup and channel lineup configuration - multiple times - with no success. I thought that maybe there was an issue with the channel lineup, but it still does not work.

Anyway, I am totally frustrated and hope someone has a clue as to what the problem is and how to fix it BESIDES performing a factory wipe.



Copy Season Passes

Tue, 09/03/2013 - 21:56
Hey all,

I just got my Roamio and want to transfer my Season Passes from my Premiere XL4, but when I select that option on the website all DVRs say that I don't have any Season Passes setup.

Any ideas?



Season Pass - Time Slot

Tue, 09/03/2013 - 21:06
If creating a season pass for Dexter (or anything else), I am not given an opportunity to make it for a specific time slot and specific channel. When checking the TO DO MANAGER, it is set to record Dexter no matter what time its on (two or three instances of it)...Any help would be appreciated..It was just set up this morning, anything to do with it...??
On the Tivo.com site, when entering season pass, error screens pop up...

New Netgear router

Tue, 09/03/2013 - 20:58
I just got a new Netgrear WiFi Router AC1450. It has a page that says to enable Tivo support. I have attached a screen grab. Anybody know what this is for?
Attached Images Untitled.jpg (28.5 KB)

Very Disappointed with Customer Service

Tue, 09/03/2013 - 20:46
Ten days ago I ordered a Tivo Roamio Plus and a Mini. The Plus for our family room, the Mini for the basement. The Tivo agent who sold me this package assured me that I could connect these two units together. "It will be easy." Even in an old home, over 100 feet between the two units, modem and router another 25 feet from the Plus in a third room, I ask. Still "no problem" he says.

The UPS box arrived several days later. I jump into the connection process. 30 minutes later, the Plus is working. That's the good news. The Mini--a different story. Days later, after numerous calls to Tivo Help, each time getting different instructions about connecting the Mini, almost none of which is on the website, the Mini still won't connect. It loads, reboots, loads again. Still picture but no motion. Hours of my time invested. Frustration mounts. I've spent at least 20 hours on this, calling Tivo, searching this site and the web for answers. I buy extra cable, consider buying a second Moca adapter but am then told I don't need one. Still nothing works.

So I give up. Didn't want to. But I'm not going to pay $600 up front plus serious connection fees each year for a product that's just marginally better than a new cable company DVR. The final frustration was paying $26 when dropping off the box at UPS this morning. You'd think Tivo would pay for return shipping when a product does not work as advertised. I called Tivo later today and to see if they might reconsider paying for the return. Nope. Nope. Nope. "That's our policy and we're sicking to it".

Prior to this, I thought Tivo was a great company with advanced products and services. Now I'm not so sure. My attitude toward Tivo products and customer service just fell to the bottom of the chart. Apparently they don't care whether my system worked or not.

I will not be able to say anything positive about Tivo to friends, relatives and co-workers in the months and years ahead. I hope Tivo figures it was worth it!!!