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Updated: 2 hours 42 min ago

Premiere functional problems

Sat, 08/24/2013 - 21:03
I have been a TiVo subscriber from very nearly the beginning. I think I paid monthly for a Series 1 for about 7 years, and I don't remember the thing crashing, ever. Rose-colored glasses, maybe.

My perception of TiVo is that the more complex it has gotten, the slower and less reliable it has gotten. My Premiere never had enough processing power to run the "fancy" menus, so I am still on the basic menus My standards are "appliance", not "wait a sec ... hold on ... there it is!" with every key press.

Over a year ago, I permanently lost the sound effect for medium speed fast forward. So, slow -- "silent" -- fast. Other sound effects do not play if the TiVo is too busy. Screens have black backgrounds by mistake, then I pop out of and back into the menu, and it is back to normal (blue w/graphics, or whatever).

If I have the guide up while playing a recorded program, and set another program in the guide to record, then go into a submenu to set recording options (like 5 minutes longer, or whatever), upon return TiVo now completely forgets that it was playing a program. I get the program guide over a black screen or TV. If I go back to playing the program, TiVo has lost its place and starts earlier in the program or at the beginning. If it was playing TV on 20 minutes delay, it forgets its place and goes to live TV. This stuff used to work; now it fails every time.

If TiVo is recording two shows as once, I have a really good chance of the box crashing if I try to do anything else, like playing something on NetFlix. It's just too busy, and just not reliable. It just did this. I was in a NetFlix menu with two shows trying to tape, and down she comes. I can't imagine 4 shows at once ever working unless that box has a massive hardware upgrade. I can't trust TiVo to do more, because it still doesn't do what was promised in the first place.

Since this may well be my last TiVo, and it's "lifetime" (like a prison sentence lately), is there a procedure to wipe and load the OS to try to fix this? Re-install my sound effects files and fix whatever of this system corruption is fixable. I too have ordered a Roku box like everyone else; that is where NetFlix and Amazon Prime will run. Maybe if I can start fresh, and just never use any of the extended features, I can at least get the thing to be a DVR again, almost as good as my Series 1. (Hey, I still have the Series 1, and about 4 other TiVos kicking around.)

Series4 20.3.1-01-2-746

Thanks for any advice.

Will it take awhile for my new Roamio to get my same Media Access Key?

Sat, 08/24/2013 - 20:20
I am trying to transfer shows from my Premiere to my Roamio. But when I try I get the error message that they are not on the same account, or a MAK error. Sure enough my Roamio shows a different MAK than my premiere and my online account. But my Roamio is showing up on my online account at least in the billing and season pass area. What gives?

WIN A Netflix 6month Promo from Tivo =)

Sat, 08/24/2013 - 19:51
Roamio is in L.A.! Give him a call for a good time and a chance to win a 6 month Netflix subscription!

(877) 521-2288 #missedconnections

This was posted on my Facebook just moments ago. I called and entered.:)
And here is the picture that made me do a doubletake. Somebody in Marketing was dirty minded. But it worked.


Can the Tivo Premiere be expanded to 3TB?

Sat, 08/24/2013 - 17:40
The Tivo Roamio that just came out can be expanded to 3 terabytes.

The Premiere and the Roamio run similar firmware.

Sooooooo will it now be possible to expand our premieres all the way up to 3 TB?

I know that this is a shot in the dark. Just hoping.

What do you think?


Tivo Desktop on Windows 7

Sat, 08/24/2013 - 17:36
I recently cleaned out my computer and did a complete reinstall. I bought the TiVo Desktop and it will not download. I have contacted support several times but they have not been of any help

When I first did this, I did not even have a firewall - I did not want them to have that as an excuse. I do have eSet - the same one I used before.

But the shows are in the queue, saying failed. It sees the two TiVos (2 & 3) and it see the shows. I can choose to download a show but it fails.

I am using Windows 7 32 bit on this one.

Any advice would be appreciated.

(BTW, there is a Google ad on the home page about an updgrade - and it does not work, I was wondering if there is something for people who have the lifetime on two TiVos)

Thank you

Roamio and FIOS

Sat, 08/24/2013 - 16:57
I am having an odd problem.

I got the Roamio Pro in this week. I took one of my m-cards from my S3 and plugged it in. I got the cable card paired without a problem.

I get all of the non-copyright protected channels without a problem.

I get all of the copyright protected channels but.... All of the CC 0x02 channels become unusable pretty quickly. They all get pixelated and come in and out. They all seem to initially start correctly if I just tune to the channel (not go to a tuner that is already tuned).

I've double checked and the CC is paired.
The signal strength is around 95 (removed a splitter and rose to 100)
The SNR is around 38.
The corrected and uncorrected counts are 0.
I added a low pass filter without any effect.
I added a attenuator (~8) without any effect.
I've tried 3 different Motorolla m-cards (and spent a few hours with Verizon getting them paired properly)
I also replaced the RG6 cables from the wall to the Tivo.

The copyright protected channels on my other Tivo work properly. The copyright protected channels worked on my S3 without a problem when I had the m-cards installed.

I talked to verizon and validated the pairing of my cable card.
I talked to Tivo and they think it's the m-card.
I take the second cable card from my S3 and one from my HD Homerun and get those paired individually with the same result. I had Verizon on the phone when I paired cards and they were willing to deactivate/repair often to help fix the problem.

My next step is to talk to Tivo again. I'm looking to see if anyone is having problems with the copy protected channels (HBO, MAX, ch 131..) with FIOS.

Are there any suggestions on other things I can try?

Burn Notice - Season 7

Sat, 08/24/2013 - 16:28
Okay, another 'anyone still watching' thread... I lost interest for a while even though I never stopped watching, but I love how dark the show has gotten as it heads toward the season finale.

Why would anyone buy a new Premiere 4 over a Roamio Base right now?

Sat, 08/24/2013 - 16:18
With the introduction of the Roamio series, I was thinking I might try to scoop up a good deal on Premiere 4 to complete my whole-home solution (I currently have a 2TB upgraded P4 and 2 Minis). But right now the P4 is $191.42 at Amazon, and I can get a base Roamio from Weaknees for $189 with a coupon code.

The only thing the P4 has that the Roamio base doesn't (that I can think of) is built-in MoCA. So OK, if you need that it's worth maybe $50 in savings on a MoCA adapter (not worth much to me as I have both Cat 5e and Coax available at the location the new DVR would go). Anything else I'm missing? And with the base Roamio, I also retain the option of switching to OTA at some point (unlikely for me but you never know).

I did see the Woot deal for a P4/Stream bundle for $150, but I don't need the Stream and I'm a little lazy about selling things on Ebay, so the bundle isn't much good to me. So why would I not go with the newer technology?

forum runner test

Sat, 08/24/2013 - 15:22
From my phone

Where to buy?

Sat, 08/24/2013 - 15:18
Want to buy the Pro with lifetime service and warranty. Is the Weaknees warranty as good as the Tivo's, they're both $39 for 3 years.

Just wondering if the box has to be replaced will the lifetime service transfer?


Stream Software Update

Sat, 08/24/2013 - 14:09
I did not notice this before, but I got a software update a while back. Does anyone know what this change?

Software Version: 19.1.2a-01-6
Build Date: Jun 20 2013-13:13:12

Comcast Cable Card

Sat, 08/24/2013 - 13:37
I have a Tivo Premier that I plan to retire and replace with a Roamio. Can I just transfer the existing cable card to the Roamio or do I need to get it re-paired? Thanks.

Any tuning (black screen) problems reported with Roamio?

Sat, 08/24/2013 - 13:23
This problem is widely reported with Premiere 4 and tuning adapters, including myself. It basically means that tivo will fail to tune to channel occassionally and it will display a blank screen. A few channel Up Down moves will display the said channel.

Anybody has experienced this problem with Roamio?

How do I turn on live TV in the corner on Tivo Central?

Sat, 08/24/2013 - 13:21
It's there on the Guide, but I think I somehow turned it off in Tivo Central. TIA


Sat, 08/24/2013 - 13:04
Has anybody torn off the top cover of the new Roamio's to see the specific hardware inside of each of the 3 new models? I mean BCM? hardware, hard drive make/model, etc....?
I know folks at weakness have obviously done this but have teardown images been posted anywhere?

Harmony 900 ABCD buttons Won't Set

Sat, 08/24/2013 - 13:02
Anyone know how to set up a Harmony 900 with a Roamio to use the ABCD buttons? They don't come up in the customization list for each button and I tried adding them manually but they don't work. Any thoughts?

Any Roamio seller without California tax?

Sat, 08/24/2013 - 12:52
I'm having trouble finding a dealer that sells Roamio without California tax. Both Amazon and Tivo will charge that near 10% sales tax.

Any tips would be appreciated.

Help needed with comcast hook up

Sat, 08/24/2013 - 12:43
Hello. Neither I nor the Comcast guy can figure out how to get my new Comcast box hooked up to my Tivo. I have a Series 2 DVR and I used to have Verizon FIOS. The way the FIOS box was hooked up to my DVR, I was able to watch TIVO on Channel 3 and if I switched the input to Channel 4, I was able to access Verizon so I could watch On Demand. I could also access FIOS by leaving TIVO via the remote.

When the Comcast guy came to hook up my Comcast box, he must haves switched some things around, and for the life of me, I can't figure out how to switch back and forth between Comcast and TIVO.

Any help via instructions or a diagram would be very helpful. I have a non-HD TV, a Comcast Motorola cable box, and my Series 2 DVR. No VCR or DVD player.


Anyone with old Scientific Atlanta firmware cable card?

Sat, 08/24/2013 - 12:33
The rumor is there is a known bug in old Scientific Atlanta cable card firmware that causes lots of losing channel problems. The Premier 20.3 TiVo release seems to have made this bug infinitely worse (or maybe 20.3 is just buggy and it has nothing to do with cable cards).

I'm just wondering if anyone has a Roamio and one of these antique cable cards (you can find the cable card info in the system info, cable card diag screen). It would be interesting to know if the Roamio software already works better with old cable cards. (I'm supposedly on the list for updates if they ever fix Premiers, but who knows how long that might be).

The card I have big problems with is from Comcast in Delray Beach, FL and the build time for the firmware listed in the diag screen is Jun 3, 2007. (Comcast is also supposedly rolling out updates with a schedule as certain as TiVo's - who knows who will get there first).

What happened to m.tivo.com?

Sat, 08/24/2013 - 12:03
This was a great (mobile-optimized) site anyone could use to schedule recordings from. Now it's gone. When I go there I see this:

"We're sorry.

The page you've requested is not available. You will be redirected to our homepage in 15 seconds...."

And when the countdown is done it doesn't even take me to the homepage. It just refreshes and shows the same error.

Why would TiVo get rid of this? It worked very well, fast and easy, and perfectly suited for any net-connected cell phone's screen. It didn't even need a smartphone/app. I used it everywhere.

Is there a suitable replacement we should know about? The full web page doesn't render well on small screens, and not everyone can run the official TiVo app.