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My TiVo Experience

Thu, 09/19/2013 - 10:46
After receiving my latest statement from Comcast, I decided to switch back completely to TiVo.

A brief history:

I had a TiVo Series 2 many years ago and was very happy with it. When my ex-partner moved in with me, we bought a Series 3 and all was right in the world until my condo association decided to switch our building to Dish Network making our Series 3 pretty much useless unless we only wanted to watch local channels. About a year ago, my condo association switched back to Comcast. During the sign up period, they offered a decent deal on their own DVRs, and I began to rent two of them - one for the living room, one for the bedroom. The DVRs were okay - I got used to them.

Fast forward to last week when I got my latest bill from Comcast. The initial deal for the DVRs was over. I called Comcast to see if they would extend the deal and their customer service representative was so obstinate, that I decided then and there to switch back to TiVo. I had wanted to do this for a while, but after investigating the cost of cable cards, HD fees, and the high price of the TiVo itself with lifetime service, I wouldn't switch - until now.

I did a little bit of research and chose the new TiVo Roamio - I wasn't aware it was so new on the market. I also looked into the TiVo mini. This would solve the issue of the second DVR in my bedroom for a pretty good price. I am opposed to paying an "HD technology" fee to Comcast, but I'd rather pay them $10 a month than $40. I ordered the equipment with Weaknees - great customer service with lots of answers to my questions.

In anticipation of receiving the equipment on Tuesday, I stopped by my local Comcast office here in Miami to get a cable card. The office was a mess. A queue to the left, another queue to the right, a take a number system and no signage or information whatsoever. I took number 99 and waited for a while. They were calling number 10. I noticed people with equipment in the right side queue, which was slowly moving. I asked the security guard who said that queue was for equipment only. Would it hurt them to put up a sign? I stood in the queue and after about half an hour, I had a cable card in hand. Almost immediately, I received an email from Comcast with my new fees - $9.95 HD Technology fee plus $11.45 Additional Outlet fee. I figured it would work itself out when I returned their DVRs after I got my TiVo set up.

UPS delivered my equipment around 6:00 PM. I started to unbox the Roamio first. Then I removed the bulky Comcast DVR from the living room and replaced it with the much lighter and prettier Roamio. Coaxial cable - connected. HDMI cable - click. Ethernet cable - click. Power cable - no click. I plugged it in and waited. The beautiful TiVo logo was on the screen. Then I waited some more. Just a few more minutes. Thank goodness I had my iPad to keep me entertained. Still loading. I had dinner. Still waiting. After who knows how long, I was able to run through the guided setup. At some point, I went into the TiVo website and paid for the lifetime service - ouch - even with the existing customer discount. After a few more minutes, I was up and running - but no signal from Comcast. I had activated the cable card on line, but apparently someone didn't get the message. I called the Comcast cable card number and spoke to a lovely lady - probably somewhere in Asia. After going through all my authentication steps, she told me she would pair my cable card to my TiVo, but I still had to speak with another agent in another department for the rates. Cable card was paired. Still no signal. After speaking with another agent, she was able to get my signal working. Halleluiah. But where are my premium channels? HBO and Showtime weren't showing up. I'd deal with this later. I knew I had to set up my remote on my TiVo. That was easy.

It was probably around 9:30 PM when I decided to install the TiVo mini in the bedroom. It would be a long night. Out came the Comcast DVR. Wow was that cabinet hot. HDMI cable - click. Ethernet cable - click. Coaxial cable - nope - doesn't need it. Power cable - no click. Again, the lovely TiVo logo was on my bedroom TV. Hello old friend. Let the waiting begin. In the meantime, I discovered the TiVo app for my iPad. I can now watch a program I recorded on my Roamio on my iPad? How awesome. Hello Rachel Maddow - you look lovely on my iPad. After who knows how long, I was able to run through guided setup on the mini. What do you mean you can't find another DVR on the network? It's right there in the living room and connected to the same router! What the heck is a V70 error? Try again! Again I told you! I can't get out of this screen. I am sorry mini, but I have to unplug you. Hello again TiVo logo on my TV. Time to go back and watch on the iPad. Still waiting. OK .. time to read my book. After a good while, time to run the guided setup again. What do you mean you can't find a network to connect to? You just connected to it a few minutes ago. I didn't move any cables. Your lights are still flashing and you still show up on my router screen. Time to unplug you again. The mini was turning out to be a maxi headache. The plug goes back in and Mister TiVo comes back on the screen for a while. I run through guided setup again and get to the very end. The little animation runs but there is no menu and no image on the screen other than a small Mister TiVo on the upper left hand side. I wait for a few minutes and nothing changes. Time to unplug again and try again. It starts to reboot. Then - no image. Nothing. Nada. I change sources and the TV still works. I am exhausted - time for bed. I will deal with you in the morning. 4:00 AM arrives and the screen is still dark. Unplug and reboot again. Same result. What is that saying about the meaning on insanity from Albert Einstein? At least I can watch the morning news on the iPad. It's too early to get up and watch in the living room - plus I'd disrupt Kitty. 6:30 AM rolls around and I decide to go to the office. I will deal with the mini TiVo later.

I place the two ancient Comcast DVRs in a bag and stop at the Comcast service center on my way to the office. While the clerk starts up her computer for the morning, there is only one person in front of me in the equipment queue. I take a number just in case the rules changed overnight. Some people are sitting in the waiting area with their equipment in hand. Can't they read the sign about the queue for equipment only? Oh yeah, there is no sign. It took me less than ten minutes to return my DVRs and get a receipt. Yes, you need a receipt. Don't just leave the DVRs in those return boxes outside. Comcast will claim they never got their equipment back and start charging you like they started to charge me for not returning my own Motorola modem, which I bought at Wal-mart. Back in the car, I get another e-mail from Comcast. DVRs have been removed from my account. Goodbye $35.90 DVR monthly fee. They are still charging me the $11.45 additional outlet fee. Time to make another call to Comcast. When I explain to the friendly representative, who seems to be in Brazil that my condo association has a contract with them, she refers me to the business department. Another agent - another few minutes of authentication. This lovely agent can't even help me and refers me back to the residential department and places me on hold for another agent. Thank you for wasting my time. By this time, I want to speak to a supervisor. I have better things to do. The friendly agent now gives me a ticket number - apparently the golden ticket to be able to speak to a supervisor - and transfers me. I can tell the supervisor is going to get my issue resolved. She's friendly and quick. She immediately sees on her screen that my billing doesn't match my equipment. She does some investigating and removes the codes from my account. She also claims that I won't have to pay the $9.95 HD technology fee. I love this woman. She also offers to investigate and remove the Motorola modem from my account. Total time on the phone with Comcast today - 87 minutes. Another email comes in from Comcast. Now I have a credit! It's a good day.

After work, I return home to see that all my HBO and Showtime channels are showing up on the Roamio. Yay. The TV with the mini however is still a dark screen. Time to unplug you and try again. This time, it works. I have live video on my bedroom TV and it's quick. There is no lag time when changing channels. Wow. I am impressed. Then, I am surprised to see the Xfinity On Demand app logo on the menu. Even the lovely Comcast supervisor didn't know that was possible. That evening, Roamio starts to automatically record programs for me to watch - six channels at a time! I am amazed. Why are you recording Fox News? Time to play with the thumbs up and thumbs down feature.

For Sale: Lifetime TiVo Elite(XL4) with Geek Squad Warranty $415 shipped!

Thu, 09/19/2013 - 10:30
Lifetime TiVo Elite with 2TB of storage and four digital cable tuners.

The Best Buy, Geek Squad, Extended warranty expires on October 9th, 2015.

Original box, original remote, original receipt, original power cable, original THX glasses, original Ethernet cable, and HDMI cable.

Will be double boxed and shipped by FEDEX ground.

Shipping only to the continental US.(Paypal confirmed address only)

$415 Shipped.

PM me if interested.

TiVo App won't open on iPad2 after iOs 7 install

Thu, 09/19/2013 - 10:19
Hey all,

Anyone else having issues with the TiVo app on iPad2 after the iOs 7 update? Works fine on my iPhone 5, but I can't open it on my iPad2. Tried manually closing the app, restarted iPad, same result...

Logged out of Netflix

Thu, 09/19/2013 - 09:47
Thought this was a fluke but its now happened 3 days in a row. Having to re-login to my Netflix account on the Mini's at least once per day. Doesn't happen to the Roamio. Anyone else?


The last two Breaking Bad Episodes to be 75 minutes each

Thu, 09/19/2013 - 09:21

Not sure this really needed a whole thread but not sure where else to put it.

Good news, though I have a feeling they will each feel like 5 minutes.

Satellite Diplexer vs. POE filter?

Thu, 09/19/2013 - 09:05
In my system I use a satellite diplexer to combine the MOCA and the cable modem signals upstairs, and the diplexer feeds the MOCA signal into an 8 way splitter downstairs while the cable signal goes to the incoming cable feed. There is also an amplifier before the 8 way splitter. So the MOCA signal gets blocked by both the amplifier and the diplexer. Do you any need for a POE filter in this setup?

On my S3 I used to be able to...

Thu, 09/19/2013 - 08:45
It's hockey season again!

When I get home from work I like to sit down and start watching the game which is usually still in progress.

With my s3 I used to hit the TiVo button before turning on the TiVo. This made sure I didn't see the live score of the game.

On the roamio with picture in picture type display when hitting TiVo this isn't possible.

What are others doing? I can't be the only one who does this.

Brooklyn Nine Nine (Season 1 Thread)

Thu, 09/19/2013 - 08:11
Thought I'd start a season thread for Brooklyn Nine Nine. Caught the pilot last night and thought it showed promised, especially since Andy Samberg is hilarious imho. Seemed to get good reviews elsewhere.


Anyone else watch?

How can they justify a monthly fee on this device?

Thu, 09/19/2013 - 07:57
I was just looking at the Mini as a way to potentially get rid of one of my Tivos to save on the monthly fee. I was a little bit shocked to find that the Mini has it's own monthly fee. I scratch my head wondering why I pay a monthly fee for a full TiVo box but this? This is silly.

What were they thinking?

Thu, 09/19/2013 - 07:28
What was TiVo thinking when the they decided weak IR performance was OK, because they would also have a fast RF remote -- that nobody else supports with a universal remote AND is non-learning??? And you can't buy extra proprietary remotes. WTF?

Survivor - 9/18/13 - Season Premiere

Thu, 09/19/2013 - 06:40
Is it too early to say that I'm already hating this season? Waaaaay too gimmicky. Voting off two people immediately without letting them even play the game? Terrible. Ruppert being the big hero, while the other dude didn't do it. Ugggh, I wanted to shoot myself. I hate RI but they had to put it in play immediately? And Rupert's wife at a clear disadvantage having to play with the old timers. I did like the immunity challenge though because it showed the strengths and weaknesses of the tribes. And who's idea was it to have Gervais swimming? IRC on S1 he couldn't swim then.

I'll stick with it probably, but I'm not too optimistic I'm going to enjoy this too much.

pyTivo File needed. Help.

Thu, 09/19/2013 - 03:20
Can someone please tell me where I can download the file:


I know this windows installer is an old file but it is the one I need. I've looked everywhere for the file and it is not available anywhere. I just did a clean install on my windows 7 machine and forgot to backup some of my files. I've tried installing pytivo the newer way but have had no luck getting it to work. the old windows installer worked perfect for me. Any help would be appreciated. Thanks.

Shows deleting as soon as they're recorded

Thu, 09/19/2013 - 00:40
I'd really appreciate any advice here: I have looked through old posts but only found a couple of similar complaints, with no definitive solution.

I've had a Tivo Premiere Q (through my cable company) for about 3 months, and it had been working fine. In the last 5 days, though, I had FOUR separate times where it recorded a show, and immediately deleted it after the recording was finished. I am nearly certain that the shows were recording (I brought up the Tivo menu while recording on a couple of them, and saw that it was recording), but then as soon as they "finished", they were gone from my list. I've had two "successful" recordings, as well as several Tivo suggestions recorded in the same time frame.

I'm currently using about 85% capacity, which is not a ton of room, but should be more than sufficient for these shows. The shows do not show up in the deleted shows category. If I look in the history, it shows them as "deleted" with a reason of "space needed" and a time stamp of whatever the current time is. But again, space should not be an issue here (I've previously recorded up to the 99% range). Also, in flipping by the channel, I know there was at least a signal when I checked for 2 of the 4 shows, so if there were signal problems, they were not continuous.

Does anyone have any idea what this could be, and how to fix it? I will call my cable provider and/or Tivo tomorrow, but I expect they will be totally unhelpful, especially since it's not quickly reproducible.

Big Brother 15 Finale 09-18-13

Wed, 09/18/2013 - 23:32
No surprise, either on winner or America's Favorite. Elissa should be saying thank you Rachel and CBS. Talk about a sure thing.

I do believe Andy is very deserving of winning.

Audio/Video on Premier

Wed, 09/18/2013 - 22:14
There is a slight lag between the audio and video after watching a channel for a few minutes. I am using a HDMI cable from my TIVO to my TV.

Anyone come across this problem and if so how did you fix this?

High SNR & Missing Recordings

Wed, 09/18/2013 - 20:48
Apparently my signal is hot from Comcast. SNR was 43-45 across all the tuners. However, my previous Ceton InfiniTV6 ETH did not report the signal so strong. I replaced the 4-way with an 8-way and the SNR only dropped to 39-41 across all tuners with strength still at 100%.

Why do I care? The picture quality is great and channels seem to tune reasonably fast. But there was a missed recording yesterday evening due to not available. Once I noticed it was missed, I manually tuned the channel and it came up right away. There were no conflicts and overlap protection is on. The only thing I can think of is the high SNR.

hd 1080i mpeg 2 on android- choppy

Wed, 09/18/2013 - 19:48
Anyone else watch there mpeg2 hd videos on a android tablet? I want to buy a 10 inch 1080p tablet to watch my1080i tivo shows after turned into mpeg2. Anyone know if tegra 3 can do this without stutter? I was considering asus tf700. As i recall mpeg2 doesn't do HW acceleration on android. seems like a hassle to convert to a diff. format to get hw acceleration?

JVC codes

Wed, 09/18/2013 - 19:44
Help! I have a new Roamio and am unable to find a code for my JVC TV. I have tried many many codes and the 0999 search and still am unable to find one. EEK! I'm so frustrated!

Issue with season passes?

Wed, 09/18/2013 - 19:04
Posting here since Tivo's site is down and I won't be able to call until later.

I copied my season passses online from a tivo HD. All seemed to copy fine, but my end result is now none of them record on EITHER tivo:

Roamio - has all season passes listed, but is not recording anything other then season passes I setup directly for that unit.

HD - has all season passes, but also is not recording ANY.

Other then manually setting these up, anyone have any ideas?

Broke down and got one of these but it's not working

Wed, 09/18/2013 - 18:21
I finally purchased one of these even though it's really missing functionality still for the price of that lifetime but anyway... I'm having a problem with mine.

It's hooked up to an HD TV using HDMI and I've been having this problem for days now. It's frozen or something every time that I come back to it to watch it. I'll turn on the TV only to find my Mini not displaying. I press the remote buttons but nothing happens with the lights on the box. It just flat out won't show anything. The only way to get it to show up on the TV again is to power cycle the box.

Any suggestions on how to get it working correctly? Did I just get a bad box or something?