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Many channels no longer showing in HD? Please help.

Wed, 10/23/2013 - 07:57

I just installed a new TIVO Roamio Pro and it is all setup fine. I am receiving all my usual TWC channels with the new lineup

HOWEVER, more than half are not showing in HD that normally would be. Not at any channel location. Oddly, many still are HD, but around half are not.



Castle S06E05 "Time Will Tell" EOD 10/21/2013

Tue, 10/22/2013 - 23:20
OK, I spent the whole show excited that they got Joe Morton to play Dr. Wickfield, thinking what a great casting coup... but it wasn't him!! It was Tim Russ. How embarrassing. Still it made me happy for a while.

This was a fun episode to be sure, although I was sorry we had to lose Esposito and Ryan (mostly) to make room for the rest of the plot. And my daughter is a senior in high school this year so Castle's interactions with Alexis are definitely hitting home for me.

I wish they hadn't bailed on the FBI plotline so soon; I felt like there was more there and it would have been fun to explore it. But I'm glad they haven't fallen into the trap of Castle and Beckett having relationship problems.

CableCARD Pairing Error 1040

Tue, 10/22/2013 - 22:23
I am having trouble w/ my S3 (with lifetime service) and installs of multistream CableCARDs. I have 3 cards and all seem to connect fine on my HD Tivo, providing both Host and Data ID so that I can relay them to Comcast.

When I take these same CableCARDs and put them into my S3, I get an odd pairing error.

Authorization Failure 1040. Host Certificate Invalid.

Spent time w/ Tivo on chat and via phone and both agreed there was some type of hardware problem w/ my S3 because it was not providing a certificate to the CableCARDs. The solution was to replace my Tivo w/ a different box that that requires me to buy a refurb at a discounted rate AND have to transfer the lifetime sub for another $200. Good grief.

Has anyone had this problem and figured out a fix/workaround? I just want the dang cards to allow me to pair. I've rebooted and checked the cable lines. I've cleaned the contacts on the S3, nothing solves it.

I've had this working w/ CableCARDs as recently as 3 years ago before we shut off cable but we came back. So it did work at some point.

Supernatural - "I'm No Angel" - 10/22/13

Tue, 10/22/2013 - 22:03
Here I am! :)

Sooooo Cas was a virgin? Didn't have the sex with that wife he got as Emmanuel in season 7? Okay then. She was cute. I'm mad she played him. And them together was actually pretty aww inspiring for a minute. Ezekiel brings him back to life. Then says he can't stay. Something is rotten in whoville. I'm not going to be happy about this I just know.

On the other hand, with a raise of hands who knew Dean would send Cas packing?

Loving the new big bad, Bartholomew though. He's scary and creepy.

Okay more thoughts after I watch again and process it all!

New Netflix App

Tue, 10/22/2013 - 20:44
It looks like Netflix finally rolled out profiles support to the Roamio app. We can finally make use of profiles in our house!

I also saw a huge banner ad for Hemlock Grove at the top. I've never seen such an ad in Netflix before but I didn't mind it so much (although it did take up half of the screen) since you can just scroll down to your list.

Cable signal and snr too strong. Huh?

Tue, 10/22/2013 - 20:17
In the midst of installing my new ROAMIO pro. TiVo service asked me to tell him signal strength and SNR for a few channels. They were 99% and 39 or 40db

He told me to call my cable service and have him weaken the signal... That it is too strong for the TIVO.

CAN anyone explain this? Should I do that?



Agents of S.H.I.E.L.D. 10/22/2013 (S01E05) "The Girl in the Flower Dress"

Tue, 10/22/2013 - 19:57
So we move along on what Skye's motivation is. Interesting.

And we get to see Extremis and experimentation with same again.

Hopefully this series is hitting it's stride. Hopefully.

Suggestion for clearer documentation for how to set up Roamio + Mini

Tue, 10/22/2013 - 19:56
I was on tech support numerous times with TiVo before finally getting my Roamio and TiVo mini to work together. The basic problem is the documentation for how to hook up these devices is incorrect, incomplete, and misleading. Once I figured it out and got it working, I love these devices. They let you set up a central media center in your home and share it to several rooms in your house, with just the small footprint (and diskless/noiseless) Mini in your other rooms. I particularly like no longer hearing the disk noises in my bedroom.

In the hopes my efforts to figure this out can save someone else the same hassle, here are my notes. TiVo - please consider fixing your documentation per my notes below! It had some very misleading flaws, and now that I understand what I'm doing the setup actually is pretty straightforward.

First, ignore the instructions that come with the TiVo that you can use Ethernet to connect the Roamio and Mini. I tried this, and the video quality at the Mini was horrible - it would freeze, skip, and barely play at all. You need to use MoCa, which provides much higher bandwidth connectivity (up to 800Mbps ostensibly, vs 100 for typical home Ethernets), as needed for transmitting hi def video.

Where the coax cable enters the premises, attach a point-of-entry filter (which you can buy from TiVo). This is needed to isolate your local coax loop from other units in an apartment complex (may not matter as much for a house), for 2 reasons: (a) avoid signal leakage, which degrades ability to transmit high def video; (b) avoid other apartments' being able to get on your Internet connection.

Attach the point-of-entry filter to a 2Ghz splitter. Don't use the 1Ghz splitters you get from the cable provider - they won't pass the high bandwidth signal used by MoCA.

Connect the output of that splitter to the cables going to various rooms in your house/apartment.

At the room where you'll set up the Roamio, connect the coax to another 2Ghz splitter, and run one output of that splitter to your cable modem, and other output to the Roamio. Note: If you have a central cable junction box don't put the cable modem and router there; TiVo tech support told me you need to have them physically near the Roamio, so only a short high quality (cat6) Ethernet segment separates cable modem and Roamio. I don't expect that really matters if you're using MoCa (rather than Ethernet) to connect between the Roamio and Mini, but in the off chance it might I did as he said.

Connect Cat6 (not cheaper Cat5) Ethernet from cable modem to WiFi router, and another Cat6 Ethernet from WiFi router to Roamio. Again I don't know how much using Cat6 matters when you'll be sending the video over the MoCa network, but might as well use the higher grade cable to be more "future proof".

On the Roamio DON'T try to go to Settings->Network->Connect to MoCa Network as described in the setup instructions. You only would do that if you're using an external MoCa adapter, but the Roamio and Mini both have built-in MoCa adapters. Once you've hooked up both the Ethernet and the coax cable to the Roamio as described above, the Roamio will be in MoCa bridge mode (bridging the Ethernet connection from the Internet into your coax MoCa network). Note: this step is where I wasted most of my time with tech support. We kept trying to get the Roamio to "connect to MoCa connection", and it kept failing with error code C33. I luckily finally reached a tech support representative who knew that was the wrong thing to do.

There's also no need to go through the setting to allow remove devices to control the TiVo because the TiVo software update is now out that supports dynamic tuner allocation (which then lets remote TiVo minis use a tuner to watch shows on the Roamio or watch live TV).

At the TiVo Mini go to Settings->Network and select MoCa network. It should find the Roamio and let you connect and watch live TV or shows on the Roamio.

Note also that when you move cable cards between TiVo boxes you need to re-activate your premium channels with the cable company. Call their tech support, ask to work with someone on Cable Card pairing, and they'll ask you to bring up Tivo settings screen for cable card pairing, and read off the cable card serial number, host ID and data.

Remove 1 Recording Menu

Tue, 10/22/2013 - 19:37
I started a thread in the Help Center forum by mistake and was directed to add it here.

When I select a future show in the guide to record, the following menu comes up:

Record This Episode
Season Pass and Other Options
Explore This Show

When I scroll down and select Season Pass ...

On the next screen, the menu options are:

Record This Episode
Get Season Pass
Explore This Show

Why do they have 2 menu levels for this?
They could easily do away with the first menu.
I had to add 40-50 SPs from a Comcast DVR to the new RoamioPro and this extra step became a little tedious.


HIMYM - Knight Vision 10/21/13

Tue, 10/22/2013 - 16:33
OK, I'll start it.

Wow that was bad. Not a laugh whatsoever. And I'm one of the ones that doesn't care about the mother. Wouldn't have cared if she were introduced in the last 30 seconds of the last show. I've been in it for the laughs but this episode was done...Poorly. :p

NBC Cancel's

Tue, 10/22/2013 - 16:07
NBC Cancels 'Ironside,' 'Welcome To The Family'

LOS ANGELES — NBC says it's canceling two freshman shows, "Ironside" and "Welcome to the Family."

"Ironside," starring Blair Underwood in an updated version of the Raymond Burr police drama, will air its final episode on Wednesday. Burr's "Ironside" aired from 1967-75, but low ratings will keep the new series to a total of four episodes.

"Welcome to the Family," a Thursday night comedy about a young couple's unplanned pregnancy, won't have a chance to say goodbye. Its last airing was this week.

Replacing "Ironside" on Wednesday nights in November and December will be a mix of shows including episodes of "Dateline" and "Saturday Night Live" holiday-themed specials, NBC said.

"Parks and Recreation" episodes and specials will fill in for the departed "Welcome to the Family," the network said Friday.

removing plastic pegs

Tue, 10/22/2013 - 15:06
I'm trying to swap out a power supply on a Hughes unit. The power supply board is held down by 2 screws & 4 plastic pegs. The pegs push up from the bottom of the unit & have spreaders to keep the board in place. How do I remove the plastic pegs?

OOH Streaming to large screen TV

Tue, 10/22/2013 - 14:54
This has been a conversation for years on the Slingbox forums, people wanting to use the technology to push TV from a Primary location (home) to a family room TV at a secondary location (girl friends house).

I believe that Sling has finally delivered a Sling Receiver, but this definately is not currently a TiVo stream use case.

This would be easier with a PC version of the software, but I think the question is still resonable. Are you expecting to use this as a way to stream to a second home? To a large TV?

Tivo Mini - C501 error on Music and Photos menu

Tue, 10/22/2013 - 13:06
Neither of my TV Minis will allow me to play music (via Pandora) by selecting 'Music and Photos' from the main Tivo menu. As soon as I highlight the 'Music and Photos' menu option, a blue screen appears with the following message:

Unexpected Problem

There was an unexpected problem. (C501)

It seems this issue started happening within the last 2-3 weeks.

Has anyone else experienced this problem and if so, how did you get it resolved?

Thank you.

Stream continues to lose activation

Tue, 10/22/2013 - 12:01
Heading out on a trip today and every time I try to download shows to my ipad I am getting issues. One or two download, then they fail. When I try to re-setup the stream it fails on the activation portion.

Unplug it, let it recycle, and I can access it again. 2 shows in, the same thing happens.

Need to load up for a Europe trip this weekend, need a good answer on this.

Best # to call for Cox cable card pairing

Tue, 10/22/2013 - 10:20
I have a Cable Card that needs pairing (Cox is my cable company). Calling the number that shows up on CableCard screen so far has not yielded a competent CSR that knows what to do. In the past I've had mixed luck and when I finally get the right person I'm off the phone under 5 minutes later. So my question is what is the right number to call to get a competent tech for Cox cable cards?

The last CSR kept saying unplug TA and asked a whole bunch of other questions and never did take down the 3 cable card numbers - in this case just a data ID update is needed. i.e. The guy had no clue what he was doing and wanted to send out a technician which I said is not necessary.

My card is activated but just not validated, so I can tune everything except a couple of CCI protected channels I sometimes record from, so trying to get it validated for those.


Return and Rebuy Roamio Pro

Tue, 10/22/2013 - 09:35
So I have had my Roamio Pro for 27 days. That means I have three days left to decide if I want to cancel my service and return the box to Best Buy. Then I would rebuy directly from TiVo for $100 off (current promotion on the Pro) and then reset everything up. What do you guys think? Is it worth it to do this?

Cablevision/On-Demand - Are they working on it?

Tue, 10/22/2013 - 00:35
So, with Xfinity being an option for Comcast people... any news or chance of Cablevision and TiVo are working on this being a future option?

No Modern Family Halloween episode this year?

Mon, 10/21/2013 - 22:28
Every year so far they've had a good one. None this year?