My tivo stream was working great until recently.
Now, I'm getting the following error inside the Tivo App: Streaming Not Permitted:Your Tivo DVR is not set up to allow streaming.
The stream apparently can see my DVR Premier on the network, because it will list all channels and shows downloaded onto the DVR. However, it will no longer stream or download
. In fact the download icon is grayed ou
t. When I access the settings menu inside tivo app, and press setup under streaming, I receive the following message: Streaming Not Permitted:Your Tivo DVR is not set up to allow streaming.
Here are the resolution steps that I have performed thus far.
Unplug power from Cable modem, router and stream then return power in the following order.
- Cable modem - wait until all green lights
- Router - wait 30 sec
- Stream - I do currently have a solid white light
For the DVR - I have peformed two more steps.Entered the menu for settings, network, connect to tivo service and allowed the dvr to cycle through these connection settings.
Afterwards, restarted the Tivo DVR and I still receive the same error as above and still cannot download from DVR to Stream.
Tivo APP - I have deleted the app and reinstalled - still does same thing
Now, I'm frustrated so I place two calls to , Tivo and Grande Communications(my ISP provider)
Tivo rep basically told me the error that I'm receiving is new and not within the troubleshooting database. The rep had me perform a few troubleshooting steps, but the error remains.
I then called Grande and the rep on the phone explained that my tivo device should be working and there is nothing on their end that would prohibit my stream from streaming or downloading.
Personally, I think the recent update to the Tivo App could be the culprit OR my tivo stream has simply gone out. I purchased the stream back in 2011 and already had to take one back for being defective.
At this point , I'm really frustrated and sick and tired of trying to troubleshoot this stream. Does anyone out there have any advice you could throw my way?