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Updated: 2 hours 36 min ago

Trouble hooking up ethernet on the Roamio Plus

Sat, 08/24/2013 - 02:26
Comcast split the incoming home cable into internet and TV services years ago. One lead goes to the modem and one lead goes to the DVR/Tivo. Always worked perfectly since.

My internet setup is coax directly into a Surfboard modem 6120 Docsis 3.0. Only 1 ethernet port is available and that goes into Apple Airport Extreme Wireless router(5th generation) WAN port. There are 3 gigabit ethernet LAN ports on the Extreme. I'm trying to use the output of one of those LAN ethernet ports into the ethernet port of the Tivo, but it's not working. Could somebody please what I'm doing wrong?

It's not a matter of distance, my modem and my wireless are both 18 inches from my Tivo. Right now I've got the Tivo running on wireless, but occasionally for no reason, it just says it has no connection and just as quickly the problem will disappear. I want to use the ethernet connection if I can.

Airport Extreme

Can't for the life of me figure out the MoCA deal with my setup.

Lost some channels on Tivo HD - Comcast & Tivo are stumped Ideas?

Sat, 08/24/2013 - 01:34
I have lost channels above basic locals (Comedy central, Cartoon Network, Disney, USA) on Comcast cable in Seattle. We noticed that Comedy Central had really deteriorated prior (pixelation) to disappearing altogether. About the time we lost the channels we had been experiencing very slow internet connections. Comcast sent techs out, ID'd a signal issue ("Hot" too of a strong signal). Techs made external adjustments somewhere along the street, replaced our cable modem w/ a DOCSIS 3.0 model, and replaced the line from the pole into our house. We were out of town for a few days right after this. Came back and realized that we had lost the "next tier" channels just above" locals". We're on an economy digital package so don't get any premium (HBO, etc) or HD channels except local HD's, but the comedy cenral, toon network, disney, etc... are digital, but not High Def.

Cable comes into the house, goes to a splitter, one cable goes to the cable modem the other goes directly into ourTivo HD after a run of ~30 ft. Details on our unit:

Series 3 TCD652160
SW 11.0k-01-2-652
157 Hrs HD, 1367 SD -- 1TB drive
The HD has been in use since 10/2009
1 Motorola Multistream CableCard, replaced 8/4/13, previous card in use since activation

Multiple calls to Comcast to reset the Cable Card, multiple calls to Tivo tech support w/ no resolution. I went to a Comcast svc center and swapped out the Cable Card. Reviewing DVR Diagnostics w/ Tivo tech. support showed signal strength of 100 and SNR of 36 DB on the channels we were receiving. Tivo suggested we try a splitter or an attenuator to bring signal back in spec. Tried a 3, 6, 10 DB attenuator. The 3 brings signal back in spec for strength and SNR. the 6 & 10 seemed to bring strength down too much. Have rebooted the Tivo and re-run guided setup as well.

Last call to Tivo CableCard tech support left of w/ no answer, but presumption that a tuner was broken w/ an offer to get a refurb premiere and transfer of lifetime service for ~$350. Asked the tech why both tuners would work for locals & CNN (44 out here) but not the other channels if "one tuner" was broken. He didn't have an answer for that. Seems curious that this unit has run flawlessly for almost 4 years, then flakes out at the same time Comcast acknowledges a signal issue w/ our service. Coincidence or could the "hot signal" damage the Tivo's components?

Looking for input from the community on best next step:

1) Get Comcast out here to try different CableCards
2) Take Tivo up on the transfer option - see if I can get the transfer to a new Roamio Tivo instead of Premiere
3) Other troubleshooting I haven't done yet ???? - have seen threads that a bad power supply could cause this kind of issue, will look into the capacitors on the PSU in this unit.

DVR Diagnostics from tonight:

Tuner 0
Channel 5 (NBC local)
Freq. 165000KHz
Modulation QAM 256
Conn RF2
CableCARD 1
Signal Strength 87
Sign Lock Yes
Program Lock: Yes
Search Complete Yes
SNR 35 dB
RS Uncorr 0
RS Corr 0

Tuner 1
Channel 42 (Cartoon Network)
Freq. 189000KHz
Modulation Toggling between QAM 64 & QAM 256
Conn RF2
CableCARD 1
Signal Strength -
Sign Lock Yes
Program Lock: NO
Search Complete NO
RS Uncorr -
RS Corr 0

Thanks for any suggestions!

Cisco RNG150N compatible with Tivo Series 2

Fri, 08/23/2013 - 23:11
Hi All,

I did a search and only found 2 threads about the Cisco RNG150N Comcast Cable box. None that helped me. At my business we had a Tivo Premiere HD with a cable card for this Comcast/Cisco box. It was an absolute nightmare to get Comcast to activate a cable card for a business. But they finally did. Officially Comcast is not allowed to use a cable card with a business. Unfortunately the Tivo unit just didn't work well with the cable card. Guide was missing 200 plus channels, couldn't get many channels, etc. It just didn't work.

So I ditched the cable card and now have a RNG150N Comcast cable box. I know it won't work with my HD Premiere Tivo which requires a cable card, but can I connect an older Tivo Series 2 SD single tuner DVR to this HD box and make it work? I don't care about HD. I'm fine with recording SD. I see no serial port on the RNG150N. Can I simply use the composite video/audio outputs on the RNG150N into the Tivo Series 2 and use an IR Blaster to change channels and all will be good?

Again I tried searching but found nothing on this box working with an older Tivo Series 2 Single Tuner.

Thanks in advance.

Dumb question: Want to transfer not stream

Fri, 08/23/2013 - 21:59
My new Roamio Plus arrived from Amazon tonight and I'd like to transfer my shows to it off my old Premiere Elite, but it keeps streaming! I'm sure there's some way to do this, and I feel dumb for not being able to figure it out, but how do I tell it to just transfer the show and not stream it? I've tried searching, but haven't had any luck...

Xfinity OD Audio Bug - Roamio Pro

Fri, 08/23/2013 - 21:41
Just accessed Xfinity OD and shortly after the SD menu displayed, my av receiver started playing static. Once I chose a program and started playing, the audio for the program started.

When I went back out to the XOD program list, the last live channel audio played until a new show was started.

I am using HDMI and an Onkyo 508 with the pro.


Tivo Roamio with Harmony 900 RF remote

Fri, 08/23/2013 - 20:38
Since the new Tivo Roamio supports RF, I decided to buy a Harmony 900 that also supports RF. Problem is 2 fold:

Logitech doesn't have the Roamio yet in their database and when it wants you to program it, it uses IR....

Am I missing something? Do I have to wait on Logitech? I don't want to connect all the IR/RF dongles and such since they wouldn't be needed.


Does Roamio Basic have a cablecard slot?

Fri, 08/23/2013 - 20:19
Tivo.com indicates that the 4 tuner Roamio has a cablecard slot, yet I cannot see a slot in either the external or internal photos of the 4 tuner model.

Does it have a cablecard slot? A comparison table on tivo.com shows all three Roamios as Fios compatible and all three as cablecard compatible.

Strange performance issue - base Roamio

Fri, 08/23/2013 - 20:13
Observed a strange performance issue with the Roamio

Here are the boxes involved:

A). Roamio, OTA. Was recording 2 programs and was host for a folder of shows

B). Roamio Pro. Transferring a bunch of programs from A.

C). Premiere Elite. Recording 2 shows, hosting a program I wanted to watch.

All 3 boxes hard wired gigabit network.

Using the Roamio OTA, I went to watch a a HD program on the Premiere via MRV. Program started to play, but audio was choppy and video not smooth. Restarted the program, same result. Tried 3 other programs, same result.

Switched to Roamio Pro. Went to watch same program via MRV, program played perfectly.

Switched back to Roamio. Program still stuttered.

Can anyone duplicate this issue?

Is a simultaneous transfer and an MRV to much for the NIC ports on the Roamio and/or Premiere?

Dynamic Tuner Allocation Question

Fri, 08/23/2013 - 18:58
This may be more of a Mini Question, but here goes. With 6 tuners available, can one mini be assigned two live tuners? Both my wife and I have this annoying habit of using the two live tuners to swap back and forth between two channels, pausing one while we watch the other, then when a fair amount of what we call "TiVo Time" has built up on the other channel, we switch back to that channel with the ability to FF through commercials. I'm just wondering if we are going to be able to do the same with the one Mini we'll have connected to our Roamio Plus.

All done and ready to ROCK!!!!!

Fri, 08/23/2013 - 18:34
Well TiVo you have done it again. I'm all setup and Running I have Cox with Motorola TA and Motorola M-Card. I did need to call cox for supper the auto pairing did not work but to my shock the rep at cox told me we have a guy in your area and he is dispatched your way. He showed up 1 hour later repaired and PLUGGED IN MY USB CABLE for my TA yes I forgot hehe. :rolleyes:

My PyTiVo movie folder showed right up in my now playing list and BAM
This box is so much faster then the S4.

Funny question the tech asked me since it was a new Tivo he asked me does Tivo do multi room viewing I said are you kidding tivo was doing it before eveybody else.

Greeting Card Included w/ Plus :)

Fri, 08/23/2013 - 16:37
My Plus just arrived. I ordered from Tivo on launch night.

Inside the brown shipping box was a little envelope with a greeting card. Looks hand written. Nice touch. :)

Setup question

Fri, 08/23/2013 - 16:32
Ok I got my Roamio plus :) and I got my M-Card Motorola. Evething is going ok on the setup. But Cable card will not pair :( so I called Cox and my crazy luck they have a tech in my area and he is on the way :) that never happens.
But When do I add the Motorola TA? Nothing in the setup about when to hook it up????

TIVO Stream vs. Belkin @tv

Fri, 08/23/2013 - 16:07
Anyone here have experience with Belkin @tv plus - that allows you to download shows from dvr to both ios and android devices? How does it compare to the TIVO stream?

Appreciate any opinions

What would this Premiere go for?

Fri, 08/23/2013 - 16:04
TiVo premiere 318HD hours or 2TB internal HD with lifetime service
How much would this go for and would anyone be interested in it? Thanks.

Roamio basic + Stream

Fri, 08/23/2013 - 14:52
Weird - it says on the website that Roamio basic on wireless isn't supported for use w/ Stream, but I'm able to Stream/copy to my iPad just fine w/o connecting to Ethernet (I'm on wifi):

"This method does not support streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream (with 4-tuner TiVo Roamio)."

Not that I'm complaining, just interesting that the setup is not supported (maybe functionally it works but they won't support any bandwidth/performance issues etc.?).

Great move by tivo!

Fri, 08/23/2013 - 14:40
Great move by tivo to release the new tivo roamios before the start of the new fall tv season! I see where some verizon customers are wondering if the new verizon media 6 tuner box will be out in time for the fall tv season. At least tivo GETS IT!

my old directv tivo remote works withe the premiere!

Fri, 08/23/2013 - 14:18
Well i either lost or misplaced my glo remote that came with my tivo premiere xl 2 tuner tivo and had been using a tivo qwerty remote. Recently my qwerty remote was not working right it gets stuck on fast forward or change channels so i thought i'd try the directv tivo remote that i use to use withe my hr 10-250 ,lucky me it works fine with my tivo premiere ,so i dont have to buy a new tivo remote! I didn't think the satellite tivo remote would work withe cable tivo premiere box but it does.:p( and yes tried new batteries first.)

Timeframe for new/better apps with html5 (?)

Fri, 08/23/2013 - 14:00
I currently use my PS3 as my primary streaming box (AppleTV for itunes stuff) and frankly it's a pretty amazing thing. A decade old yet state of the art streaming services, all the latest interfaces, fast. etc. Also a phenomenal and fast BR player.(If only it had a cc slot...)

That said, I wouldn't mind at all if I could migrate all my streaming into my soon to arrive Roamio Plus. Retire the PS3 to the kids for gaming, and swap to a simple BR player for discs alone.

So all that said, anyone with the technical insight into how easy it will be to port other apps (eg Vudu, Amazon Prime, etc) and what hurdles (eg TiVo approvals, etc) may exist in the process?

Asked another way...by say Christmas are we more likely than not to have a bunch of new/updated and robust apps? And yes I mean Christmas this year! :)

No upgrade incentive from TiVo!

Fri, 08/23/2013 - 13:28
TiVo is obviously not too anxious to encourage existing TiVo owners to “upgrade” to a Roamio! I attempted to do so today, but they won’t “cancel” my old service contract (goes to 2/2014) and start a new service contract on the Roamio. I either have to pay off the old service contract or pay the early termination fee. I don’t need the extra DVR and I don’t have a relative or friend who wants to take on the contractual obligation, even if I give them my Premier box. I believe this will result in a loss of revenue for TiVo in the long run as I suspect 6 months from now, they will reduce the price of the Roamio, or something better might come along from another company. It’s my understanding that TiVo is already in some financial stress; they could help alleviate it by providing some financial encouragement to existing TiVo owners to upgrade without actually reducing the price of the new product. They may lose some owner loyalty to this practice!:(