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Your #1 dedicated resource center to buy, discuss, and chat on the use of TiVo powered products and services such as Series 1, Series 2, and Series 3.
Updated: 1 hour 4 min ago

Customer No-Service

Fri, 01/31/2014 - 08:37
Please note: At this time, it is not possible to use email to cancel TiVo service or to update billing and credit card information. Thank you for your understanding.

What a load of crap, any company that makes it harder to terminate a service than to activate is dishonest. Requiring access to bank accounts via auto debit as the only payment option is dishonest also, all valid companies offer the manual payment option. I have used chat in the past to deactivate 2 old Pioneer Tivo's and had no trouble at all doing it. It appears that to hang on to customers including the hearing impaired like myself they have made it nearly impossible to cancel anything. I am left with placing a block on further debits in order to get someone's attention. I returned a new HD box to a seller due to being defective and now can't remove it from my devices list. Now to have the chat escalated to a supervisor required the use of a telephone so obviously the hearing impaired are being targeted directly.
I already reported Tivo to the BBB and will be reporting them to every organization for the disabled I can locate on line. I have the entire transcript of the chat discussion if anyone would care to read it.

Trading a Series 3 for a Premiere?

Fri, 01/31/2014 - 07:20
I am trying to sell a fully working lifetime Series 3 (TCD648250B) on Craigslist for about $160. I have someone interested. They said they have a Premiere with a dead hard drive. Right now, I am thinking I should just take the money (& probably will), but I then later thought maybe I would look into other options.

Mainly, seeing if they wanted to possibly make a trade of some kind. That is if the Premiere they have has lifetime or not. I have a spare 1.5TB hard drive at home that is fully working and was thinking I could possibly throw it in this Premiere. I would maybe even consider trading for the non-working Premiere (if its lifetimed) for a discounted price on this lifetime Series 3.

I have upgraded or repaired Series 3s on my own with WinMFS, but haven't done it on a Premiere yet. Is it possible? If so, how hard/easy is it?

Again, just looking at all my options

Getting new Roamio, Plan confusion/advice?

Fri, 01/31/2014 - 05:33
So, I currently have an S2 with the annual $130, and a 2-Tuner Premiere MSD-lifetimed.
I have been thinking about getting a Roamio, but my options are thus:
Put the Roamio under the old $130 plan. It is my original full-priced plan.
Or Lifetime the Roamio for $400 with the MSD.
The way I read the terms though, if I lifetime the Roamio, and don't renew my S2's sub, I'll no longer have something that makes me eligible for MSD in the future? Even though I'll have two active lifetimed Tivos...?
Do you guys think think the $130 annual plan is a good enough deal, to keep it, and keep my MSD eligibility? I don't really plan to upgrade to a new tivo anytime soon, until the Premiere dies, and then i'd probably get a mini.
I'm currently going to get a Roamio Basic and lifetime it...since i've had decent mileage out of my two Tivo units...

On a sidenote, if I'm not going to be streaming (android user), and I've never been bothered by my 2-tuner limit, there's no reason to get a plus right? I'm perfectly comfortable dropping in a bigger HDD.

Tivo Advisory Panel codes

Thu, 01/30/2014 - 21:43
Hey all. Just wondering if there were any Tivo Advisory panel members who received the recent special pricing code and aren't planning to use it. I would be very appreciative if you might pass it along to me.

Thank you.

Anyone willing to part with an Advisory panel code they aren't using

Thu, 01/30/2014 - 21:39
Hey all. I was just wondering if any Premiere owners received the Tivo Advisory Panel e-mail code that they are willing to part with. I would be greatly appreciative.

Thank you!

Tivo and Samsung Soundbar

Thu, 01/30/2014 - 21:39
I received a Samsung Sound bar as a gift. The sound bar is connected to the tv by an optical cable. I tried setting this up using the learning feature of the Glo remote. I received the four blinks indicating it was successful, however the tivo remote will not power on the Sound bar nor control the volume.

I have researched past threads but come away somewhat confused.

My question is, am I stuck with two remotes? I'm not married to this sound bar so is there a recommendation of one that works more seamlessly?


PyTiVo files transfer ok, but have low volume

Thu, 01/30/2014 - 21:36
The files sound fine on my PC, but after transferred to the Tivo Series 2, I have to have the TV volume cranked almost to max to hear. Files generally being movies from BT sites. Any ideas? Thanks.

Has anyone had any luck with pricing?

Thu, 01/30/2014 - 21:23
Hey folks.

I've been a Tivo customers for years now, maybe approaching 7 years. I currently have a 3 series and a Premier that I love. I'm finding that I'll often need more than 2 tuners for sports and prime time shows, so I thought about upgrading.

I received an offer in the mail which isn't horrible, essentially $750 for lifetime and a Plus model. However, that's still 750 bucks plus taxes without an extended warranty (standard should be 3 years for that kind of money). Now, I could of course sell one of my existing models to offset some of the costs, but I was wondering if anyone has had luck with any sales reps.

Any luck on negotiating pricing? Or an extended warranty? Has ANYONE ever been able to transfer a lifetime service or at least get it discounted?

Any tips or tricks in this area would help. Thanks everyone. -Jeff

My Bruins wishlist is failing because of the NHL network. Help?

Thu, 01/30/2014 - 20:07
Because the Bruins' games are usually on NESN, but occasionally on other networks, I use a wishlist to catch them. It looks like this:

Keyword: Bruins
Title keyword: NHL Hockey
Category : Sports: Hockey

Lately, games are sometimes being carried on both NESN and the NHL network. The NHL network games are blacked out locally, so the guide data is incorrect. (it says the Bruins are playing, but it's actually showing some other game.) However my wishlist seems to pick at random which channel to record. It's mildly infuriating.

Now, I've been using this wishlist since I had a Series 1, I think. Now that I have a six tuner Roamio, is there something else I should do to avoid this?

Big Bang Theory 1/30/14 "The Convention Conundrum"

Thu, 01/30/2014 - 19:46
Huh...James Earl Jones has really changed since I saw him in 1980...


Mini & T6

Thu, 01/30/2014 - 19:31
Will the Mini work with a T6 Roamio form Atlantic Broadband?

If so, are the Netflix app and other streaming apps available?

Upgrade HD on T6 Roamio

Thu, 01/30/2014 - 19:26
If I get a T6 Roamio from Atlantic Broadband, can I upgrade the hard drive? They only have 1TB (it's basically a Roamio Plus). The monthly fee is barely more than a cable card so it would be a pretty good deal. I just need a bigger hard drive, and don't trust the expanders because they crash and you lose everything. I was just wondering if anyone has tried sticking in a bigger hard drive.

Also, what features are not available on the T6 from ABB? I heard that it does not stream and that there is no Netflix app.

Roamio Plus set up-Tuning adapter

Thu, 01/30/2014 - 18:40
I tried setting up my Roamio Plus tonight. Called Tivo activated it and called my cable company (Time Warner) to activate the cable card. I was told everything is fine. It's been stuck on acquiring channels for about 2 hours. I called Time Warner back and talked to another rep that says I should have gotten a Tuning adapter and that is why it is stuck at acquiring channels at 50%. Is there anything else I should know before going after the Tuning Adapter?

Premiere Green Screen - Detected a Serious Problem

Thu, 01/30/2014 - 18:09
One of my JMFS 2TB (WD20EURS) Upgraded Premieres, just popped up the following message on Restart.

The TiVo box has detected a serious problem and is now attempting to fix it. This will take about 3 hours.
Please Do not Unplug or Restart the TiVo Box.

Has anyone ever seen this, I am assuming possibly a bad sector was encountered upon restart. There was and is no abnormal noise that the HDD is making, the HDD is about 27 months old.

Does this process usually work to get it back up and running? I think I will order a new 2TB HDD anyway, and just replace it even if it comes back up.

Brown Truck

Thu, 01/30/2014 - 16:21
Should be a brown truck dropping of a TiVo Roamio Pro model today at my house! wooo hooo!

TiVo Mini's Start up screen flashing...will not progress

Thu, 01/30/2014 - 16:04
I've had my Mini for less than a month and about two days ago noticed that I could not get passed the "Start up" screen. I've tried multiple HDMI ports, unplugged power, ethernet cord - nothing I have done has remedied the issue. Initially, the screen did not blink/flash, now it does after having unplugged/plugged-in the cords. Before this week, the unit was functioning just fine.

Any ideas on how to fix this issue? I have a TiVo Roamio for my main DVR and that is functioning just fine. Both units have a lifetime subscription.

Alternative Mini Remote for User with Hand Limitations

Thu, 01/30/2014 - 15:56
I'm looking for a remote that is easier to use for someone with hand and finger coordination limitations. Bigger buttons... a more positive "click" feeling... or an entirely different way to control the Mini remote. Any suggestions?

Roamio Plus - Verizon Fios - Moca

Thu, 01/30/2014 - 15:26
Hi everyone,

I just ordered the Tivo Roamio Plus and a Tivo Mini. Between calling Tivo and reading various internet posts I am getting confilicting answers on how to connect my new Roamio Plus up using Moca.

My current setup is I have a downstairs Verizon HD DVR (the Roamio Plus will replace this), and upstairs a Verizon HD Dvr (the mini will replace this), and I have a third room with just my Verizon Fios Actiontec M14244WR connected to my main desktop - I believe this is Moca Enabled).

On the Tivo site it states that Verizon Fios Households are Moca Enabled. I talked to a Tivo Rep who said I will need to purchase a Moca Adapter and connect that to the Verizon Cable Modem in my computer room.

After reading a few different posts online (not in these forums), I have read quite a few where Verizon Fios users are stating that they did not need to purchase this adapter and it was basically plug and play.

With my current setup, will I just be able to pull the coaxial from my downstairs Verizon DVR and plug that into the Roamio Plus and see the option to connect to existing Moca (and then do the same with the Mini and never touch my Cable Modem)? Or is the Tivo tech correct and I will first need to add the Moca Adapter in my computer (take the coaxial from the wall into the Moca adapter, and then the Moca adapter into the Cable modem (and then maybe Ethernet from the Cable Modem to the Adapter too))?

Thanks for any clarification.