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Updated: 2 hours 53 min ago

V52 Error: Thanks a lot, Tivo.

Tue, 11/04/2014 - 15:23
I cannot believe that a Tivo cannot handle clear QAM channels that a cheap, $200 Samsung TV can tune. Unbelievable! Tivo is quickly running out of reasons to keep me as a customer. I thought innovation was their hallmark. Now, I can't even get a DVR to do something simple.

Customer 11/04/2014 01:20 PM

Ok, I now have clarification that a Tivo cannot handle something that a $200 "Smart" TV can. Lovely.

Response (Megan) 11/04/2014 01:07 PM
Hello Rob,

I would be glad to continue helping you with the updated information you provided.

Perhaps I will reword my statement. Clear QAM channels are not regulated by the FCC and not supported. If they do not come through on the channels you can ask them to change the frequency they are being broadcast in. Past that we can not do anything else for Clear QAM channels when they do not come through. They are not supported. Not supported does not mean it will not work that it is known to have these issues. You can also instead connect the TiVo with over the air antenna. Usually antenna will have the same channels as Clear QAM.

Please continue to use reference number xxxxxxxx for further contact regarding this request. In order to respond to this email, please log into your account at www.tivo.com/mysupport. Replies directly to this email will not be received.


TiVo Customer Support Representative

Customer 11/04/2014 05:54 AM
Perhaps I did not explain my environment correctly. I will try again.

This is a private, University Cable system. I worked with you Channel Lineup department earlier this year to add this campus channel lineup to your service. So, when setting up a Tivo, the guide data is now correct and it accurately reflects the channels available.

As I mentioned earlier, this system DOES NOT use CableCards. They do not even offer them. All of the channels are unencrypted and the integrated tuner in the TV being used is able to tune them without issue, so this is clearly a Tivo issue.

So, to be clear, guide data is not the issue. That is actually available. I want to understand why a normal TV can handle this, and yet a Tivo cannot??? Especially if the channel scan done by a Tivo finds the channels, that tells me it "sees" the frequencies of the the available channels.

Thank you, please advise.


Response (Megan) 11/03/2014 04:46 PM
Hello Rob,

Thank you for contacting TiVo Customer Support. I would be glad to help with informing you on Clear QAM channels.

Some cable providers include unencrypted channels in their cable lineups. These channels usually are rebroadcasts of ATSC (antenna) channels. If you perform a channel scan, these unencrypted channels (which are also known as "clear QAM channels") appear in your channel list, and your DVR can tune to them, but you will not receive program guide data for them unless you obtain a CableCARD from your cable provider. Here is why CableCARDs are necessary for clear QAM channels:

*Unlike analog channels, which are mapped to fixed base frequencies to comply with industry-wide broadcast standards, digital channels can be broadcast on any frequency your cable provider chooses, and the frequency can be changed at any time.

*Tribune Media Services, which provides program guide data to TiVo, does not collect tuning frequency data from cable providers.

*As soon as a CableCARD is installed and activated, the card downloads a channel map from your cable provider that tells the DVR which frequency to tune to in order to display each channel in your lineup. With this information, the DVR can match the program guide data with the tuning frequency.

*Without the CableCARD channel map, the DVR cannot automatically tune to the correct channel to begin a scheduled recording. This means that without a CableCARD, you can only record a program on a digital channel by pressing the Record button while the show is playing in Live TV.

All of this means that if the Clear QAM channels are coming in at a frequency the TiVo can read you are more then welcome to watch and use them. Though if they are not working they are not regulated and thus not supported. Not supported does not mean it wont work but that it has been known to not work and we do not have a resolution. They are more then welcome to try changing the frequency of these channels to see if they would then come through the TiVo.

The reference number for this inquiry is. Please refer to this number if you choose to contact us again regarding this request. In order to reply to this email, please log into My Support at www.tivo.com/mysupport. Replies directly to this email will not be received.


TiVo Customer Support Representative

Customer 11/03/2014 09:44 AM

Hello. We are having problems getting a Tivo working for my son on a college campus TV system (Zip Code 35487 - University of Alabama). It is a private system, and uses CleamQAM (no cable cards). After doing a channel scan, it finds the correct # of channels (about 120) but cannot tune into/produce a picture on any of them. We know it isn't a cable issue, because when the outlet is connected to his new Samsung Smart TV, all channels are available. How can we correct this?

How to get rid of What to Watch Now?

Tue, 11/04/2014 - 13:15
I recently fiddled with the options of the left column on My Shows and now there's this dastardly What to Watch Now option that I can't seem to get rid of appearing on the bottom of the My Shows menu. There's also a device listed that is no longer even connected to my network. How can I prevent these from showing up in the My Shows menu?

I've deselected both What to Watch Now and Devices from appearing in the left hand column of My Shows, but they still appear at the bottom. Is there some work around so I can restore the Recently Deleted folder as the last item?

Streaming or copying shows from Roamio while outside the US?

Tue, 11/04/2014 - 13:09

I just learned that my employer is relocating me and my family to Europe in the near future, and I'm contemplating what to do with the Roamio Plus I purchased earlier this year. I may simply sell it and try to recoup some of the cost--it has lifetime service so hopefully I'll get a good price--but ideally, I'd like to use it access our favorite US shows from abroad. I have a good friend who has FIOS with a nice, fat, symmetric connection, and I think he'd be willing to host the box for my on his home network in exchange for allowing him to use it to record his own shows (we rarely use more than 2 tuners at once anyway).

Streaming to my iPad isn't really an ideal option, as AirPlay won't work so we wouldn't be able to watch on our TV. I understand that Tivo to Go only works over the local network, so I'd have to set up some sort of VPN arrangement. Hence my questions:
  1. Setting up a VPN and downloading the shows with PyTivo or the Mac equivalent might be the easiest option, but seems bandwidth intensive, even for a FIOS connection. If I go this route, does it make sense to record in SD? How much data would I save over HD?
  2. I have read others describe how to setting up a "permanent VPN" by bridging two routers so that I appear to be on the local network, and then using multi-room viewing. Would it be better to buy a Stream or a another Roamio (perhaps the base model with an upgraded HDD) in this scenario?
  3. If using multi-room viewing between two Roamios, is it possible to schedule transfers so that they move from one device to the other at a certain time, e.g., late night early morning when it won't impact my friend's broadband connection?
  4. Added an option: TiVo Mini plus SlingBox?
  5. Any other options that I have not thought of?
Thanks in advance for any suggestions!

Sons of Anarchy: 11/4/14

Tue, 11/04/2014 - 12:58
I may have read the online tv guide incorrectly, but it looks as if this episode is going to run 2 hours and 15 minutes. You may want to check and adjust your taping info!

2001 Tivo Thomson Going Free

Tue, 11/04/2014 - 12:56
Nothing wrong with it, no longer being used, if interested please arrange collection from Portsmouth.

Also Sony Freeview box

Contact me liz.valette at mail.com

The January Mini

Tue, 11/04/2014 - 11:39
Let the speculation begin!

New Roamio-style RF remote is a lock right?

possibly wifi.

PRicepoint? Stays at $150? Or goes back up to say $175 or higher?

Celebrity Apprentice Season 14.

Tue, 11/04/2014 - 11:38
Cast revealed.

Kate Gosselin
Kevin Jonas
Brandi Glanville
Ex-Yankee Johnny Damon
'Sharknado' star Ian Ziering
Olympian Shawn Johnson
TV journalist Leeza Gibbons
Geraldo Rivera
Lorenzo Lamas
Jamie Anderson
Vivica A. Fox
Former NFL star Terrell Owens
Gilbert Gottfried
Sig Hansen
'Cosby Show' alum Keshia Knight Pulliam
Kenya Moore

Might be too early for a thread on this. States Jan 4, 2015 as the start of the show.

Does a Stream provide us any value?

Tue, 11/04/2014 - 07:34
Now that android streaming is a thing, I have some interest in a Stream to go with my Roamio Basic. However, I am stuck with TWC and I have read that they essentially neuter the device's out of home abilities which are all we would care about. Is anything available out of home?

Also, anyone with a Samsung Galaxy Tab S that can confirm the app works well with it to begin with? I have an 8.4.

Where has CSI gone?

Tue, 11/04/2014 - 06:57
The last couple of weeks my recording of CSI has not been of CSI. I record The Good Wife and then CSI with an hour of padding to take care of the usual CBS Sunday overruns. But the last two weeks after watching the first 30 minutes of what the TiVo says is CSI but is actually the last half of The Good Wife (as expected) the next thing that starts playing is the local news.

So what happened to CSI?

vudu videos have no audio

Tue, 11/04/2014 - 00:12
I tried watching movies on vudu today. I have it all set up, but I never get any audio. Is anyone else having this issue? I am connected to my Denon receiver with HDMI and have never ran into this problem until trying to play a movie through vudu. Netflix, Xfinity, Amazone Prime streaming all work without a hitch including Live TV.

I am hoping this is just a bug and that they patch this version since it is quite annoying having a new service but not being able to hear any audio which makes it useless.

TiVo Roamio Pro w/3 Minis and xfinity on Demand

Mon, 11/03/2014 - 23:15
I just recently set up a TiVo Roamio Pro with 3 Minis connected via Moca with the Pro creating the Moca network.

According to the TiVo website, as long as you have free tuners, the pro and the minis can access xfinity on demand and supports multiple streams.

I was watching an xfinity on demand program on the pro and my sister started the same xfinity on demand show on a mini 15 minutes before the end of the program. It kicked me out of the show and would not let her watch it.

Anyone else have issues with multiple xfinity on demand streams?

I do not have a POE installed yet (coming on Thursday) so maybe that might be the issue?


Gotham S01E07 OAD 11-02-14 "Penguin's Umbrella"

Mon, 11/03/2014 - 22:23
OMG, what an episode! So much action and so much revealed. I loved the scene with the two bosses and their two right-hands behind them. It took 7 episodes, but they've aligned how I think they'll stay for a while. But Penguin is really pulling the strings. That final scene at the coop explained a lot, especially why Gordon survived that last encounter.

Gordon actually showed some life this episode, finally. And he got Harvey onboard!

I hope this show survives... really liking it now!

Sunday night TV shows not so great anymore?

Mon, 11/03/2014 - 21:38
I know this may be controversial, but ESPN's Grantland.com had this somewhat intriguing piece:

Dear Sunday: An Open Letter to the Onetime Ruler of the TV Week
Andy Greenwald
ESPN's Grantland website
November 3, 2014

Read the full article here

Quote: Dear Sunday,

What happened? You used to be the highlight of my week; now we’re barely seeing each other. A few months ago, we were inseparable. In fact, if we’re being honest, you were coming on almost too strong. Mad Men, Game of Thrones, Veep, Silicon Valley all at once? With a scoop of John Oliver for dessert and a dollop of Penny Dreadful for a postprandial snack? That’s a recipe for either obsession or a restraining order, and I loved every minute of it. If you read the full article, I personally think the whole problem comes down to this: NBC's Sunday Night Football has become a gigantic ratings juggernaut that pretty much wipes out other Sunday night programming during the NFL regular season unless you're a fan of the NFL. No wonder why the all the other networks wait until after the end of the NFL season to put their showcase programming on Sunday nights--including HBO's very successful Game of Thrones.

Roamio stopped responding to remote and all

Mon, 11/03/2014 - 20:47
Got 20.4.5 on Friday (3 days ago).

Turned my tv on just now and there was no sound (old problem that apparently regressed in 20.4.5). Did an instant replay and sound came back as usual, but now Roamio Pro stopped responding to remote (other than remote activity light). In addition the TiVo iOS app won't connect locally, only will connect in away mode. I can stream, but not use LAN functions.

I tried accessing the Roamio from my Premiere and got a spinning circle and then finally the old style SD My Shows screen. I can stream videos that way, but something is definitely off.

It appears to be recording based on streaming, but I can't interact with the box at all.

I've seen the UI lock up in the past and it would usually reboot on it's own, but never stop responding to TiVo app locally or simply stop working.

V52 errors on Fios tonight

Mon, 11/03/2014 - 20:04
Roamio basic, all tuners are working fine. Starting tonight I'm getting a random V52 error on multiple channels. FXX691, travel 670 to name a couple.

Any thoughts?


Mon, 11/03/2014 - 19:48
poll of 10 things

iOS 3.4 decrypted .ipa file request

Mon, 11/03/2014 - 17:52
For those capable of this it would be very helpful to kmttg project for me to get a recent version (like the recent 3.4 version) of decrypted .ipa file. If you are able to help please PM me with location of where I can grab it (or email is fine too).

Comcast OnDemand in HD?

Mon, 11/03/2014 - 17:34
I was catching up on Boardwalk Empire through OnDemand on my Roamio last night. The picture was 16x9 in a 4x3 panel. Shouldn't it just come through as a normal 16x9 HD picture?


Ridley Scott Is Producing a Miniseries Sequel to 2001: A Space Odyssey

Mon, 11/03/2014 - 17:19
Coming to SyFy sometime in 2015

Gizmodo article

Lost only 1 channel - any ideas?

Mon, 11/03/2014 - 16:11
I have 2 Tivo Roamio Pro's both use cable cards and have had them since they released the Roamio. One of my units lost one specific channel (CBS) before football yesterday. It has no signal when I test that channel signal at all. But, all the other channels are fine. The network connection is fine and it updates fine. I have rebooted and no luck.

The other Roamio Pro in the house is working perfect. It continues to play CBS with no problems as well as anything else and has full strength.

They are both hard wired to the network MOCA and I use Verizon Fios Service. I also have a Fios STB and CBS works fine on that.

Because of these symptoms, I am thinking it has to be related to that specific unit and not my fios feed. Any ideas on what is going on or how to troubleshoot further?