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Yet another Roamio reboot issue

Discussion in 'TiVo Roamio DVRs' started by ManOfSteele, Apr 14, 2014.

  1. mmf01

    mmf01 Member

    137
    0
    Jan 31, 2011
    Orange...
    Just noticed my Roamio Pro rebooted last night at 10:09 PST. Lost half of deadliest catch season premiere because of this. My Sony TV had HDMI control turned on. Turned it off and will see if makes a difference. Had several other reboots previously, but that was back in Feb with the other reboots folks were seeing.
     
  2. TEG

    TEG New Member

    23
    0
    Apr 8, 2014
    Whidbey...
    Well, just received a replacement for my Roamio, and I can't even get it through the guided setup without it restarting. I've tried to force it to download the OS again, but that doesn't seem to work, as it just enters Guided Setup anyway. Any thoughts?
     
  3. ManOfSteele

    ManOfSteele New Member

    404
    0
    Jul 23, 2003
    San Jose, CA
    Here's an odd one. When we watch the Rachel Maddow show on the main TV/Roamio, it works fine. When we watch it from a TV hooked up to a TiVo Mini though, the Roamio reboots. This isn't an HDMI problem since I am using component video. TiVo clearly has to address these reboot isssues with the Roamio.
     
  4. eboydog

    eboydog Just TiVo'ing.....

    904
    0
    Mar 23, 2006
    One of my Roamio basic just locked up and after a bit, rebooted. I was rewinding a show and the playing it in slow motion when I hit the play to resume, the Tivo wouldn't respond to the remote, the yellow activity light was flashing for every remote keyless but nothing responded. Finally the tv went blank and I I had the Tivo startup screen.

    I think this perhaps the third time this has happened since I got it in February.

    Other than Tivo replacing a few, is there any word if there is more info from Tivo on this?

    Just notice the mention of Samsung tvs... My TV is an best buy Insignia which happens to be a rebadged Samsung TV.....
     
  5. ManOfSteele

    ManOfSteele New Member

    404
    0
    Jul 23, 2003
    San Jose, CA
    Hit another one last night. I was watching a show on the Samsung, no Mini involved, and the suddenly the Roamio rebooted. Although no Mini was involved, I *was* downloading a video from my PC via TiVo Desktop, so streaming was taking place, similar I guess to a show being streamed from a Mini.

    Definitely a very unstable environment for me at the moment...
     
  6. thalador

    thalador Member

    60
    0
    Oct 25, 2007
    Just had my roamio reboot again. Locks up and then "Starting Up"... This is getting very irritating. Considering I just got the Roamio a couple of months ago when Tivo blew up my S3 I am wondering if it is time to sell while I can and start using an X1 or Fios DVR.. I have 6 things scheduled to record in 20 minutes and will be pissed if it boots again
     
  7. lessd

    lessd Active Member

    7,695
    5
    Jan 23, 2005
    CT
    I have three Roamios Pro upgraded with bigger drives, had only two unscheduled re-boots and both happened when watching Netflix, not that this means anything to help your situation but re-boot are not happing to all Roamios. Could you have a semi bed drive, power problem (is your TiVo on a small UPS ?) Just trying to help. I got my first Roamio Pro in August 2013, my last on in Jan 2014.
    The Netflix re-boot problem has gone away at least for now.
    OH! I can tell if I have any re-boots as the screen clock goes away and the MoCA up time goes back down as does the Moto cable card up time.
     
  8. StevenToth

    StevenToth New Member

    3
    0
    May 16, 2014
    I'm having the same issues with the tivo rebooting.

    Roamio with a Samsung Smart TV, HDMI connected. The issue never happened with my prior tivo quad. Its specific to my six tuner box. I don't do any mini-remote streaming stuff, it's purely a set-top-box for me (generally).

    I can watch tv all day long without an issue, no spontaneous reboots, then recently I started noticing that whenever I turned the TV on, the tivo would be rebooting. At first I blamed power. Now I have the tiro on a UPS. And the UPS isn't throwing any warnings or errors when the reboots occur, so it's unlikely power related.

    Recently I've been watching more carefully for when the reboot occurs, and the yellow lights flash on the tivo the immediate moment I lift the tv remote and bring the tv out of standby. Not 100%, but multiple times per day.

    - Steve
     
  9. KevinG

    KevinG Member

    303
    0
    Sep 3, 2003
    Mt. Laurel, NJ.
    This is the HDMI handshake issue that has been talked about (and supposedly fixed in the most recent release). I can tell you definitively that you can "fix" it with a < $10 HDMI splitter from Amazon. You don't actually split anything, and it doesn't take any extra power or anything. You just put it between the Tivo and the TV and the problem goes away. Maybe not what you wanted to hear, but worth trying?
     
  10. StevenToth

    StevenToth New Member

    3
    0
    May 16, 2014
    Interesting. I do have a (powered) splitter handy. I'll put it in-line and report back.

    Thanks for the feedback.
     
  11. Tivohud

    Tivohud Member

    388
    0
    Jan 11, 2003
    Had my fifth identifiable (who knows how many more there might have been) reboot since getting my Roamio Plus in February. This is my third TiVo in 12 years and I've had more problems with this box in 3.5 months than the other two boxes combined. I hope TiVo gets this figured out, but in the meantime I'll try another HDMI port (and perhaps invest in a splitter).
     
  12. StevenToth

    StevenToth New Member

    3
    0
    May 16, 2014
    So far so good, about 12hrs with no reboots.
     
  13. ManOfSteele

    ManOfSteele New Member

    404
    0
    Jul 23, 2003
    San Jose, CA
    I'm using component video with my Samsung Smart TV/Roamio combination and it helped a lot. I still get occasional reboots though, even without HDMI. I've had at least one reboot where no remote streaming of any kind was taking place, the Roamio just rebooted right while we were watching a recorded show on the Samsung...
     
  14. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Could somebody please point me to where I can buy one the the "verified to work with, and verified to help with TiVo Roamio HDMI issues" splitters, that I've seen claims of being ~$10 in price range?

    I'm sick of waiting for TiVo to fix the HDMI issues.

    I'm looking for some specifically for Base-Roamios (three).

    I'd rather have switches (maybe matrixes), and I'm not limited to $10 (although, the less additional money spent on workarounds, the better).

    My issues started with a past update, continued through before 20.4.1, then were made worse by 20.4.1.

    Waiting, and hoping, that TiVo will fix this just seems dumb at this time, and after so much time. With my luck, the next update could make things worse for me, and the minority with issues the same as mine, while curing the majority...

    Thanks in advance.
     
  15. eboydog

    eboydog Just TiVo'ing.....

    904
    0
    Mar 23, 2006
    It's more than $10 however I have good success with this one: http://www.amazon.com/gp/product/B004F9LVXC/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1

    There appears to a few knock off's of it (Go figure), the key from what I understand is there are two different types, one with a metal case and other with a plastic case. I have two of these with the metal case and I haven't' had any issues with HDMI or related issues. I'm using it for a different reason as I have a Black Magic Intensity Pro, this small box appears to resolves most HDMI handshaking problems that I have had to deal with. :up:

    I will not claim that it fixes everything, however I had reboots and the audio hiss issues on my Roamio that doesn't use this box while my 2nd one does which I haven't seen any issues other than one reboot which was Netflix related.
     
  16. lessd

    lessd Active Member

    7,695
    5
    Jan 23, 2005
    CT
    On Netflix will this box do 1080P/24 as the spec. only go to 1080p
     
  17. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    That's certainly something I'd want to know, as well.

    Thanks, eboydog, for your input.
     
  18. eboydog

    eboydog Just TiVo'ing.....

    904
    0
    Mar 23, 2006
    I haven't had any issues so far, the highest settings I have used is 1080p pass thru on the Tivo side with no issues. The particular TV i'm using is older one not capable of supporting anything too high however that other thing I spoke of, accepts 1080p 23.98 format just fine with no issue so I would have to say yes despite what the spec's say.
     
  19. aaronwt

    aaronwt UHD Addict

    19,167
    21
    Jan 31, 2002
    Northern...
    Every switch I've tried has worked with my Roamios. I'm currently using several HDMI switches with them. Some from Monoprice and some from Amazon. Some auto switch and some use a remote. And I use an HDMi 1x2 splitter in one setup (along with two switches). I got that from Amazon.

    I have no idea if they will help with HDMI issues though. The only HDMI issues I've had was with my XBOnes and the Mini and Basic going into it's HDMI input. I used the active HDMI splitters to take care of that. Otherwise I've not had any HDMI issues.
     
  20. KevinG

    KevinG Member

    303
    0
    Sep 3, 2003
    Mt. Laurel, NJ.
    Here's the one I used. Worked perfectly while I needed it. My Mini and my TV didn't get along. This switch cleared it up.

    http://www.amazon.com/gp/product/B00B46XUQU/ref=oh_details_o03_s00_i00?ie=UTF8&psc=1
     

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