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xl4 not showing 4 red lights when all tuners are in use

Discussion in 'TiVo Premiere DVRs' started by alyssa, Jul 21, 2012.

  1. alyssa

    alyssa Active Member

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    Dec 7, 2003
    The...
    i've recently added a xl4 to my line up of tivos.

    I just had an opportunity to test all 4 tuners. While they all record, one of the lights on the front doesn't indicate the tivo is recording on a tuner. i've set up 4 recordings & there is a red light missing.

    When i restarted the tivo, that missing red light flashes on during the power down process.

    anyone experience a similar problem?

    tivo wants me to send it in for an exchange...I am reluctant to do so since i've got an external paired & the cable card is paired. After explaining tivo suggested weaknees
     
  2. bshrock

    bshrock New Member

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    Jan 6, 2012
    You could try resetting them goto "Messages & Settings" > "Settings" > "Displays" > "Displays on the Front of DVR" > LED lights. and toggle them off/on.

    Are you sure all 4 tuners are recording on different channels? If two of the tuners are on the same channel only one light will be on.
     
  3. aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    Is that supposed to be the case? I've had two recordings overlap before on the same channel and each recording will use a separate red light on the front even though they are on the same channel.

    EDIT: Definitely not the case. I just setup four concurrent recordings on the same channel and all four red recordings lights were active.
     
  4. compnurd

    compnurd New Member

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    Oct 6, 2011
    yeh same here.. i have Hells Kitchen and masterchef(back to back) and i have them overun by 5 min and both lights are on during that period
     
  5. alyssa

    alyssa Active Member

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    i just turned off the front lights, set up 4 recordings on different channels, turned the lights back on & it still is not working
    <sigh>
    turned off the front lights, restarted the box (the 4th light did not go on during the restart process), set up 4 recordings on different channels, turned on the display lights on the front. No joy, that same light (3rd one) is not working.

    I think if i want to preserve the pairing to the external I will give Weaknees a call & see what they can offer me for a repair. otherwise, if i want it fixed, i will have to send it back to tivo for a replacement and repair the external & cable card
     
  6. bikegeek

    bikegeek Member

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    Dec 28, 2006
    Amesbury, MA
    My unit did the same, it was a bad LED and I needed to have the unit replaced.
     
  7. bshrock

    bshrock New Member

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    Jan 6, 2012
    I have problem getting 2 channels to record the same channel at the same time without changing the recording options.
     
  8. aaronwt

    aaronwt UHD Addict

    19,176
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    Jan 31, 2002
    Northern...
    The four concurrent recordings I set on the same channel had different end times.
     
  9. alyssa

    alyssa Active Member

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    thx- yeah that is my thought too.
     
  10. alyssa

    alyssa Active Member

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    i gotta say, i'm not liking the 'cable card only' feature of this unit.

    it can't be tested until the cable card is installed..so if there's a hardware problem with the unit it won't be discovered until after either a truck roll or a horrendously long phone call with the cable company.
     
  11. moyekj

    moyekj Well-Known Member

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    Jan 23, 2006
    Mission...
    Yes it does blow that you can't simply tune to analog channels to test out the unit. However without CC you can do a channel scan and should be able to tune clear QAM channels found. If nothing else the local channels (ABC, CBS, etc) should be available to tune following a scan, albeit without guide listings of course. That is painful way to test things out though especially since channel scan takes a long time and then you have to re-run guided setup once CC is installed.
     
  12. alyssa

    alyssa Active Member

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    so i called weaknees

    they had me take the cover off while all 4 tuners were recording and check to see if the led on the motherboard was working or if the light transfer thingy had come dislodged.
    the led on the MOBO was not working. After checking with the repair dept, they can do the repair for $99 with free return shipping.

    or send it to Tivo for a swap out, i would loose the cable card pairing, recordings and have to send the hdd's back to DVR_Dude for re-pairing. UNLESS....
    I have them send me a replacement box(and put a hold on my cc), then move the hdd from my old (non-light working xl-4) into the New box along with the cable card. Put the new hdd into the old non-lite working unit & send that back to tivo. This would preserve the hdd's pairing with each other which is the biggest concern to me.

    the question I have is,
    are hdd's swapable between boxes? I seem to recall them not being swapable. anyone know?
     
  13. bshrock

    bshrock New Member

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    Jan 6, 2012
    Transferring the Hard Drives will not work the drives are encoded to a key on the Mother Board to transfer the drives you would have to do a Clear and Delete everything loosing the recordings and cable paring anyway.

    Have you considered off-loading the recordings to a PC using TiVo Desktop or PyTiVo?
     
  14. alyssa

    alyssa Active Member

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    it's not the recordings, it's pairing between the internal Hdd & the external hdd. <grin> DVD_Dude (from ebay) is able to do it for XL4's, he charges $60 ($50+ship). It still might be worth the additional $40 just to send it to Weaknees- everything is preserved(Cablecard, recordings, hdd pairing & season passes)-

    yeah, i thought the hdd swap wouldn't work but couldn't quite remember why. Thx!
     
  15. mattack

    mattack Active Member

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    Apr 9, 2001
    sunnyvale
    Besides it not working, that would be unethical.

    Why don't you just activate both Tivos, and copy the shows between them that way,
    or copy them to a computer drive as an interim?
     
  16. alyssa

    alyssa Active Member

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    It is not the show's, it is the pairing between the Internal HDD and the External HDD
     
  17. HomeUser

    HomeUser Active Member

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    Jan 12, 2003
    A2 Michigan
    If it is a TiVo certified "Western Digital My Book AV DVR Expander" changing the drive would be no problem just plug it into the new DVR and follow the instructions.

    I don't know how or what DVR_Dude is doing to marry the 2 drives. If "System Information" identifies the second drive as "External Storage" there is a good chance you can use it with the replacement DVR if not the drives will have to be used in pairs. If the "Marriage" will survive the CADE Only DVR_Dude would have the answers.
     
  18. lpwcomp

    lpwcomp Active Member

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    May 6, 2002
    John's...
    Don't take this the wrong way, but are you sure that TiVo will still agree to replace this box now that they know that it has been modified, thus voiding the warranty? Sending it to weaKnees for repair might be your only option anyway.
     
  19. lpwcomp

    lpwcomp Active Member

    8,080
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    May 6, 2002
    John's...
    Don't take this the wrong way, but are you sure that TiVo will still agree to replace this box now that they know that it has been modified, thus voiding the warranty? Sending it to weaKnees for repair might be your only option anyway.
     
  20. alyssa

    alyssa Active Member

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    Well, they seemed to be agreeable to it when i spoke to they yesterday-
    Not taken the wrong way at all.
    And just to be clear. I bought this unit 15-20 days ago so i'm within the 30 day return window.

    the external isn't a WD my book, i'm not impressed with their quality...

    it is my understanding, that the marrying procedure is very much like the process for the regular premieres with a non-sanctioned external. In other words a matter of hooking both Hdd's up to a MoBo & running a JMFS or Win like program. I'm going off of the procedure i used to my S3. Like the S3's I assumed (yeah i know) once the user says to unmarry then the pairing is gone until it's re-paired.
     

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