1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Xfinity on demand

Discussion in 'TiVo Premiere DVRs' started by caddyroger, Oct 3, 2012.

  1. Jan 8, 2013 #181 of 451
    weaver

    weaver Member

    291
    1
    Feb 27, 2004
    Alexandria, VA
    Scientific Atlanta is an equipment supplier (now owned by Cisco), TiVo doesn't have OnDemand for any areas using Scientific Atlanta equipment.
     
  2. Jan 8, 2013 #182 of 451
    Topmounter

    Topmounter Member

    40
    1
    Apr 10, 2007
    Should I be seeing poster art?
     
  3. Jan 8, 2013 #183 of 451
    tetu81

    tetu81 New Member

    8
    0
    Jan 6, 2005
    Washington, DC
    12 days after first contacting TiVo and Comcast, I'm happy to report that I finally watched an Xfinity on Demand offering on my TiVo Premier XL4 in Washington, DC 20005. I expect a follow up call from my contact at Comcast. I'll ask him the best way to help others experiencing CL-17.
     
  4. Jan 8, 2013 #184 of 451
    lynnalexandra

    lynnalexandra Member

    108
    0
    Apr 26, 2009
    Tetu81 - thank you. So glad to hear somebody in DC has the on demand working. If you do hear back from Comcast, I wonder if they'd tell you what codes have to be added?

    (I've been working on this since Dec. 15)

    Thank you.
    Lynn.
     
  5. Jan 8, 2013 #185 of 451
    lynnalexandra

    lynnalexandra Member

    108
    0
    Apr 26, 2009
    Marcella Hicks - of the DC office of Cable - just called me. She said she will make sure this gets taken care of (and that comcast should not be rolling out services, as they often do, without training their staff about it). She's going to contact a technical engineer at Comcast. She sounded assured that this would get taken care of. If and when it does, I'll post back here.

    Lynn.
     
  6. Jan 8, 2013 #186 of 451
    DCABuckeye

    DCABuckeye New Member

    3
    0
    Jan 2, 2013
    After three weeks Tivo Premiere Comcast VOD is now working!!! Absolutely flawless now that it's working. Was it worth all this aggrivation? In the long run, yes. But lord Comcast, why can't you all talk to each other?!!!
     
  7. Jan 8, 2013 #187 of 451
    BORIF

    BORIF New Member

    8
    0
    Feb 24, 2011
    Beachwood, NJ
    has word of Comcast Scientific Atlanta boxes getting VOD ever been mentioned? Seems like a huge part of the market is on the outside looking in :-(
     
  8. Jan 8, 2013 #188 of 451
    sbiller

    sbiller Active Member

    1,915
    0
    May 10, 2002
    Tampa, FL
    Its been mentioned by @tivodesign on twitter. I took her response as "its being worked but no timeline at this time".
     
  9. Jan 9, 2013 #189 of 451
    slrdc

    slrdc New Member

    13
    0
    Mar 7, 2007
    Washington, DC
    It started working for me too now. Yay!
     
  10. Jan 9, 2013 #190 of 451
    b_scott

    b_scott TiVo Fan

    1,596
    5
    Nov 27, 2006
    chicago, il
    no Chicago still.
     
  11. Jan 9, 2013 #191 of 451
    robertne

    robertne New Member

    18
    0
    Aug 2, 2012
    Nope we continue to be the redheaded step child of comcast. I wish we could get a real provider in here other than crapcast and u-suck. Short of going to satellite, cable options in the burbs are horrible! It would totally rock if we could get Google or Verizon in here.
     
  12. lynnalexandra

    lynnalexandra Member

    108
    0
    Apr 26, 2009
    Follow Up from DC:

    Marcella Hicks of the DC govt office of cable, was helpful. She found a supervisor (new on the job and clueless - but at least connected and could make things happen). This supervisor first called me, left a message and left the wrong phone number to return the call. I called Marcella Hicks again. She got this comcast supervisor to call again. This time he left the correct phone number - but his voice mail wasn't set up - on either his cell phone or desk phone. But - Marcella was on him - and he called again until he reached me Thursday at 5. He is off Friday and Saturday - but he escalated this - and got an appointment set up for Friday at 4:30 (the earliest I could get home).

    When the very knowledgeable technician showed up (pulled from the Commercial division), we looked at the tv - and Voila! On demand was working. Nobody has been able to say what happened - bc. it was not this supervisor of technician who got it working. But I guess Comcast is working on it somewhere.

    For anybody struggling with Comcast in DC (not the region, but DC proper) - save yourselves a lot of aggravation and just call Marcella Hicks (202) 671-0065. She will get things taken care of - but Maryland and Virginia are outside her jurisdiction.

    I wonder if they've fixed the on demand for all DC customers. I think they're doing this case by case - or chunk by chunk. Doesn't seem to be a full scale solution. There's no documentation any of the supervisors or techs can find and refer to when they encounter this. Nobody there knows what's going on. So I consider it a miracle that someone, somehow got the right codes entered and on demand is working.
     
  13. Doit2it

    Doit2it Member

    138
    0
    Jan 3, 2006
    Nashville, TN
    Upgraded to the XL4 at Christmas. I'm in Nashville, TN on Xfinity with Mcard.

    How do you know you have OnDemand in your market?

    Do you get a Tivo message when OnDemand is available in your market?

    How do you access OnDemand via Tivo? Tune to channel 001 or OnDemand Tivo menus?

    Thanks.

    Update: Nevermind, I just answered my own questions and signed up for the email notification on the Tivo website.
     
  14. slowbiscuit

    slowbiscuit FUBAR

    3,749
    107
    Sep 19, 2006
    In the ATL
  15. morac

    morac Cat God

    9,532
    160
    Mar 14, 2003
    NJ
    The rollout was slow originally (only 2 markets for about 5 months), but the rollout sped up dramatically, with all the remaining markets appearing over the course of a month.

    I think they are "done" for now since they haven't updated it for a while now.
     
  16. slowbiscuit

    slowbiscuit FUBAR

    3,749
    107
    Sep 19, 2006
    In the ATL
    No, they are still rolling out new cities as recently as last month. They are nowhere near done.
     
  17. Doit2it

    Doit2it Member

    138
    0
    Jan 3, 2006
    Nashville, TN
    So why is the rollout so slow. Does Tivo contact the local markets when they feel they have enough Tivos connected in that market. Or is it the local Xfinity that gets the ball rolling by contacting Tivo?
     
  18. slowbiscuit

    slowbiscuit FUBAR

    3,749
    107
    Sep 19, 2006
    In the ATL
    Supposedly it's all up to Comcast right now, Tivo is not part of it.
     
  19. drebbe

    drebbe Carbon Blob

    139
    0
    Apr 11, 2012
    Sector 7G
    Michigan added.
     
  20. robertne

    robertne New Member

    18
    0
    Aug 2, 2012
    No Chicago!!!! Very frustrating!
     

Share This Page