I was SO excited to read that. I have no phone line and apparently my neighbors and friends don't either. So I did a re-authorization. Rats! The only thing that changed was I can now watch live TV. If I try to record anything, it tells me to make a phone call again. I called tech support and he asked me to reboot the DTiVo. That changed nothing. His guide says "replace the receiver." Not with a DTiVo, of course. I am still hopeful that a phone call will solve the problem - but I'm less certain that it will.