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Discussion in 'TiVo Premiere DVRs' started by Tico, Jun 13, 2012.
Really wishing I'd opted for the faster shipping....
Just got the email saying my order had been cancelled. Total horse****.
Did Woot charge you a cancellation fee ??
IF Woot Cancelled the order i would hope he wasnt charged a fee
They cancelled it not me. The "made it upto me" by offering me $10 off my next order. They can go shove it. Holding my money for almost two weeks and then sending me an email saying my order is cancelled is uncalled for.
Sounds like they oversold, and did not realize it till very late. That sucks though.
Yeah but it's not like they don't make them anymore. They could have still filled the order. The thing that annoys me the most is they waited till yesterday to let me know and still haven't refunded my money. Its the last time I'll buy anything off of them.
Woot.com is owned and operated by Amazon maybe if you move up the food chain and complain to Amazon directly you will get some satisfaction.
What else can they do? Maybe offer another $10 credit? The sale was for the Elite. If they are out of stock then they can't replace it.
Stuff like that happens sometimes. I've had it happen dozens of times over the last sixteen years. And mostly with the big merchants. You typically get some kind of credit to use on your next purchase or when the item is in stock.
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Well if he moves it up to Amazon maybe they can give him a deeper discount on a Premiere XL 4 which as far as everyone has indicated is just a re-badged Elite or maybe a credit he can use on Amazon instead of Woot.com
I understand it happens. That's whatever. But I still haven't had my money refunded on my credit card and they didn't notify me till yesterday (10 days after they took my money). That's the dirty part. If they ran out I should have been notified the next day. 3 days tops.