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Windows Media Player cannot play the file.

Discussion in 'TiVo Home Media Features & TiVoToGo' started by normka, Dec 6, 2007.

  1. Dec 6, 2007 #1 of 27
    normka

    normka New Member

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    Dec 6, 2007
    A day ago Windows Media Player (version 11) stopped working with .tivo files. The error message says "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." The error message is: C00D1199. My machine has the VISTA Premium operating system and I tried installing the cole2Knet codec pack as suggested elsewhere but it didn't work. I also have desktop plus installed so I would assume I have the correct codec.

    I also went looking for the rendering option but my WMP does not have an "advanced" button on the Performance tab of the Options page.


    I tried restoring my computer to an earlier time but that doesn't ever seem to work. I'd appreciate any suggestion all of you might have
     
  2. Dec 7, 2007 #2 of 27
    normka

    normka New Member

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    Dec 6, 2007
    Although normal restore wouldn't work, I was able to restore to an earlier point by trying in the safe mode. I had a bunch of problems to fix in the normal mode but at least WMP and Tivo to Go are now working.
     
  3. Dec 7, 2007 #3 of 27
    normka

    normka New Member

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    Dec 6, 2007
    Well, after everything was working I lost the ability to show tivo transfers on WMP. The interesting thing was that I was trying to use Windows DVD Maker both times just before everything went bad. Both times the Windows DVD Maker failed. I'm wondering if there is a compatibility problem between WMP showing tivo files and with Windows DVD Maker.

    Anyway, I again restored to an earlier restore point and everything is working again.
     
  4. Dec 8, 2007 #4 of 27
    morac

    morac Cat God

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    Mar 14, 2003
    NJ
    If you can still play other MPEG2 formatted video files, than the most likely cause is that somehow the TiVo directshow filter got un-registered, though how that could happen I don't know.

    If you can't play any MPEG2 formatted video files, than your MPEG2 codec got unregistered or replaced. Since Vista comes with it's own MPEG2 codec this is unlikely.

    Assuming TiVo Desktop installs it's file in the same place in Vista you can try typing the following command if you hit the problem again and see if it fixes the problem.

    regsvr32 "C:\Program Files\Common Files\TiVo Shared\DirectShow\TiVoDirectShowFilter.dll"

    Most likely uninstalling and reinstalling TiVo Desktop would fix the problem as well.

    As for why Windows DVD Maker would break TiVo Desktop, your guess is as good as mine, but it may not like the TiVo Desktop directshow filter.
     
  5. Dec 8, 2007 #5 of 27
    normka

    normka New Member

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    Dec 6, 2007
    I had tried uninstalling and then installing Tivo-to-go 2.5.1 several times and it did not change WMP's inability to show a tivo file. I did not check to see whether WMP could play an mpeg2 file because I wasn't sure whether I had one and what the file extension was. My system would play a commercial dvd but I'm not sure whether that involves WMP. Anyway, thanks for your suggestion.
     
  6. THEPRFCT10

    THEPRFCT10 New Member

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    Jan 16, 2008
    I have Windows XP, and after uninstalling and re-installing TiVo Desktop twice and WMP twice, still cannot get the videos to play. The WMP opens up and displays the title of the videos, but does not play the video. This is SO frustrating. Any help? TiVo doesn't know what I should do (after 5 phone calls!!!). PLEASE HELP! Thanks in advance!

    ~10
     
  7. rambler

    rambler Member

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    Dec 3, 2005
    Download and install a different media player. It will take you 2 minutes. I like KMPlayer.
     
  8. THEPRFCT10

    THEPRFCT10 New Member

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    Jan 16, 2008
    cool...thx, i'll try kmplayer.....hope this work
     
  9. THEPRFCT10

    THEPRFCT10 New Member

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    Jan 16, 2008
    downloaded and installed kmplayer....from my documents/video file, i chose to open program with kmplayer....the file opens, but no video still!!!!!!! ARRRGGGGGGHHHHH! What else do i have to do to get these damn videos to play....i want my $24.95 back!
     
  10. morac

    morac Cat God

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    Mar 14, 2003
    NJ
    It sounds like Windows DVD Maker may have set it's own MPEG-2 codecs higher than the one that come with TiVo Desktop Plus and that for some reason Windows DVD Maker's codecs don't work for some reason.

    If you have TiVo Desktop plus you can try the following. Change to the \program Files\TiVo\Desktop\Plus directory and for every .dll and .ax file in there do a "regsvr32 /s filename" where filename is the name of the file. There's really only a few that are important, but since I'm not in front of my home PC right now and I don't remember which ones they are, you can just do all of them.

    I think the following would work as well if typed in the folder mentioned above (without the quotes):

    "for %f in (*.*) do regsvr32 /s %f *.ax"
    "for %f in (*.*) do regsvr32 /s %f *.dll"
     
  11. THEPRFCT10

    THEPRFCT10 New Member

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    Jan 16, 2008
    morac...

    thx for you advice...how exactly do I do this:

    I think the following would work as well if typed in the folder mentioned above (without the quotes):

    "for %f in (*.*) do regsvr32 /s %f *.ax"
    "for %f in (*.*) do regsvr32 /s %f *.dll"
    __________________
    do i do it in windows explorer?
     
  12. greg_burns

    greg_burns Now in HD

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    May 21, 2004
    Slower...
    Start->Run->cmd

    [​IMG]
     
  13. morac

    morac Cat God

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    Mar 14, 2003
    NJ
    I just reread what I wrote and it is definitely wrong. Not sure what I was thinking exactly. This will work:

    for %f in (*.*) do regsvr32 /s %f


    Oh and since I'm at my home PC, the important codec files for playing back TiVo are:
    "C:\Program Files\TiVo\Desktop\plus\mcaudec.ax"
    "C:\Program Files\TiVo\Desktop\plus\mcaudec3.ax"
    "C:\Program Files\TiVo\Desktop\plus\mcm2vd.ax"
    "C:\Program Files\TiVo\Desktop\plus\mcmpgdmx.ax"
    "C:\Program Files\TiVo\Desktop\plus\mcmp4demux.ax"
    "C:\Program Files\TiVo\Desktop\plus\mcaacdec.ax"
    "C:\Program Files\TiVo\Desktop\plus\mccsc.ax"
     
  14. THEPRFCT10

    THEPRFCT10 New Member

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    Jan 16, 2008
    tried the DOS thing above, but I keep getting this: >was unexpected at this time

    any ideas? i tried everything from uninstalling to reinstalling TiVo Desktop 2.3 and 2.5 and 2.5.1 and Windows Media Player. KM Player didn't work either...i am truly at a loss. Microsoft wants to charge $100 to fix it!!!!!!!! HP wants $50 the first hour to try. This is absolutely rediculous!!!! No response yet either from the bozos at Digital River from TiVo......they apparently only respond via email....no phone! I really appreciate any help you guys provide me........
     
  15. 928bandarlog

    928bandarlog New Member

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    Apr 7, 2008
    I had the same problem with WMP not playing my .tivo files. The solution for me was free:

    I solved the problem by reading following site:

    http://www.zatznotfunny.com/ttg.htm

    My problem was not having a codec capable of handling the MPEG for windows media player. I am running windows XP, tivo desktop 2.5.1 (the free version), and windows media player version 11. I downloaded the Windows XP Video Decoder Checkup Utility...search for it with google or here is the link:

    http://www.microsoft.com/downloads/...AC-0AB6-4990-943D-627E6ADE9FCB&displaylang=en

    Run the Windows XP Video Decoder Checkup Utility and that will show a list of decoders thgat you have on your machine. Choose one and see if it works by trying to play one of your tivo files with WMP. If you do not have one use one of the ones suggested in the first link. I used the free DScaler MPEG filter that can be found at:

    http://sourceforge.net/project/showfiles.php?group_id=7420&package_id=123423&release_id=394526

    Download the .exe file and run it to install. Then run Windows XP Video Decoder Checkup Utility and choose Dscaler MPEG2 Video Decoder...the utility lists it as not compatible (it has a red x beside it), but it has worked for me sofar. Now pick a tivo show to watch and WMP should now work. Good luck!
     
  16. larg17

    larg17 New Member

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    Apr 24, 2008
    928bandarlog thank you. This worked for me. finally after two weeks of head aches.

    Luis
     
  17. tujay03

    tujay03 New Member

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    Oct 21, 2007
    Thank you thank you thank you thank you thank you!!!!!!! :up:
     
  18. philt56

    philt56 Member

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    Aug 21, 2008
    Still having problems.... Tried the Dscaler codecs and they caused wmp to crash on my vista machine. has anyone tried the tivo tutorial videos? I transferred one of them and wmp says it has encountered a problem openimg the file.
     
  19. CuriousMark

    CuriousMark Forum Denizen

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    Jan 13, 2005
    SoCal
    Those are oddly encoded to save space, don't use them for any kind of troubleshooting.

    Check out the codec issues sticky at the top of this forum, that tool might help you out.
     
  20. ggieseke

    ggieseke Well-Known Member

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    May 30, 2008
    I don't think the tutorial videos use the same format as standard recordings - always use something you recorded yourself when testing.

    I doubt that it will make Vista any happier with Dscaler but you could try the codec issues sticky at the top of this forum - I just posted a new version of the program.
     

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