The suits that run the company, not the product. Yet another reason... I see Tivo is changing prices yet again. The box is more expensive but the service plan is cheaper. Can't these idiots set it and leave it alone. An attractive deal - AFTER I've taken the previous offer. An attractive deal - Poof it disappears BEFORE I get around to it. Can't these sleazy SOBs set a price and leave it alone? Is this the BS they teach in B schools?